Lincoln MKZ Complaints

1,851 consumer complaints on file.

#10971053April 7, 2017
AIR BAGS
TAKATA RECALL: IT HAS BEEN ALMOST A YEAR SINCE THIS RECALL. THERE ARE STILL NOT ANY PARTS AVAILABLE TO FIX THIS MAJOR SAFETY ISSUE. THIS IS NOT A TIMELY MANNER AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970514April 4, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970030April 2, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
(1) DRIVER REAR CIRCUITBOARD LIGHTS ARE NOT ILLUMINATED,THE FIRST ROW,AND SECOND ROW..400 TO 500.00 REPAIR BECAUSE OF DEFECTIVE LIGHTING.. (2) DRIVER SIDE FRONT WINDOW ARE NO LONGER AUTOMATIC UP OR DOWN..HAVE TO KEEP THE POWER WINDOW BUTTON DEPRESSED,FOR OPERATION OF THIS WINDOW.. STARTED WITH THESE PROBLEMS ALMOST SIMULTANEOUSLY 4/5 MONTHS OR SO AGO..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969300March 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/23/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969373March 29, 2017
SEAT BELTS
IT HAS BEEN 4 MONTHS SINCE RECALL WAS ANNOUNCED, AND NO CORRECTIVE ACTION IS YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969389March 29, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968997March 28, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND IT FELT STIFF CAUSING THE VEHICLE TO FAIL TO DECELERATE. THE CONTACT ALSO MENTIONED THERE WAS A HISSING NOISE EMITTING FROM BEHIND THE BRAKE PEDAL. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A BOTH A DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED BOTH TIMES THAT THE POWER BRAKE BOOSTER HAD FAILED AND NEEDED TO BE REPLACED. THEY ALSO STATED THAT THE MASTER CYLINDER ALSO NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURERS RECALL RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968402March 24, 2017
UNKNOWN OR OTHER
DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. NATURALLY IF TRYING TO OPEN DOOR, VEHICLE IS STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10968016March 23, 2017
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
VEHICLE HAS FAILED TO START ON 4 DIFFERENT EVENTS OVER A 6 MONTH PERIOD. NO POWER TO THE VEHICLE AFTER HAVING IT PARKED IN THE GARAGE OVERNIGHT. EVENT DATES ARE: 12/12/16; 01/04/17; 3/2/17; 3/22/17.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967715March 22, 2017
AIR BAGS
TAKATA RECALL - STILL WAITING SINCE JULY, 2016 FOR BOTH OUR MERCURY MILAN AND LINCOLN MKZ TO HAVE NEW PASSENGER FRONTAL AIR BAGS REPLACED. CONCERNED ABOUT PASSENGER SAFETY SINCE FORD HAS DISCONNECTED THEM!!! HOW LONG MUST WE WAIT FOR THIS TO BE CORRECTED???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967422March 21, 2017
AIR BAGS
TAKATA RECALL. RECEIVED NOTICE JULY 2016. AS OF 3/21/2017 NO MOVEMENT ON PROBLEM. 1. WHAT'S TO STOP LINCOLN FROM LETTING THIS RECALL GO UNTIL THEY FIND IT CHEAPER TO OFFER ME MONEY FOR CAR VS FIXING? THIS IS A GARAGE KEPT, 42,000 MILE CAR IN PERFECT CONDITION. 2. BECAUSE IT IS GARAGE KEPT AND HAS BEEN, ARE THE PROBABILITIES LOWER FOR A PROBLEM IF BAG GOES OFF? 3. IT'S WRONG THAT I CAN'T FEEL COMFORTABLE DRIVING MY WIFE AND GRANDKIDS AROUND IN THE CAR. IT'S ALMOST A WORTHLESS CAR, WHICH GOES BACK TO #1. 4. KNOW THEY NEED TO SELL CARS TO HAVE MONEY, BUT THERE SHOULD BE A BETTER BALANCE AND AT SOME POINT THEY NEED TO HAVE NEW CAR SALES SHUTDOWN. %. RECALL #16V-384
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967065March 19, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED RECALL LETTER JULY 2016. TO THIS DATE THE DEALER (CENTRAL FLORIDA LINCOLN IN ORLANDO FL) CANNOT GIVE ME AN ANSWER AS TO WHEN THE AIRBAG WILL BE REPLACED. ALL THEY TELL ME IS THAT THEY DON'T HAVE THE PARTS YET. I AM VERY INCONVENIENCED AS I CANNOT HAVE PASSENGERS IN THE FRONT SEAT. I SEE THAT OTHER VEHICLES HAVE BEEN REPAIRED - WHEN IS LINCOLN GOING TO HAVE PARTS TO REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10966028March 15, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10965961March 14, 2017
SEAT BELTS
PURCHASED 2014 LINCOLN MKZ VEHICLE NEW. FRONT PASSENGER RESTRAINT SYSTEM RECALL NOTICE RECEIVED IN MAIL IN DECEMBER (RECALL # 16S42). SPOKE TO LINCOLN (FORD) 1/24/17 TO ASK ESTIMATED RESOLUTION DATE AND OPEN A CASE. NO REPAIR DATE AVAILABLE. SPOKE TO LINCOLN 3/14/17 - NO REPAIR DATE AVAILABLE. CASE #S CAS-11548706 & CAS-11537859 ASSIGNED. FORD / LINCOLN REFUSED TO PROVIDE ALTERNATIVE TRANSPORTATION. DEALER OFFERED TO BUY CAR BACK FOR 40% OF NEW PRICE (CAR WAS 2 YEARS AT THE TIME). CAR IS "UNSALABLE" ACCORDING TO OTHER DEALERS DUE TO THIS RECALL. ADVISED BY FTC THAT RECALL NOTIFICATION ABSOLVES FORD OF LIABILITY IF MY FAMILY IS SERIOUSLY INJURED OR KILLED IN AN ACCIDENT AS A RESULT OF THIS FAILURE. VEHICLE WAS UNDER ORIGINAL WARRANTY WHEN THIS RECALL WAS PUBLISHED. PURCHASED $2,600 EXTENDED WARRANTY FROM FORD. FROM NHTSA WEBSITE: " NHTSA RECALL # 16V875000 - SUMMARY: DRIVER AND FRONT PASSENGER SEAT BELT ASSEMBLIES MAY NOT ADEQUATELY RESTRAIN THE OCCUPANT IN A CRASH. SAFETY RISK SEAT BELT ASSEMBLIES THAT DO NOT ADEQUATELY RESTRAIN THE OCCUPANT IN A CRASH CAN INCREASE THE RISK OF INJURY." "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." "RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE" I NEED ALTERNATIVE TRANSPORTATION FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960359March 13, 2017
AIR BAGS
I RECEIVED A RECALL NOTICE 17S01/NHTSA RECALL 17V-024. TOOK IT TO THE DEALER BUT THEY SAY THEY DON'T HAVE PARTS UNTIL JUNE. IN THE MEANTIME I DRIVE WITH THE CONCERN THIS AIRBAG MAY DEPLOY ANY MOMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10960156March 11, 2017
UNKNOWN OR OTHER
FAULTY INSIDE DOOR HANDLE ASSEMBLY. SAME FAILED PART AS THE 2013 AND 2014 LINCOLN MKZ RECALL. WHILE DRIVING ON HIGHWAY DOOR FLEW OPEN AND WOULDN'T SHUT OR LOCK. HAD TO REPLACE DOOR HANDLE ASSEMBLY WITH A ANOTHER FAILED PART. BECAUSE FOR SOME REASON 2012MKZ IS NOT PART OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959933March 10, 2017
AIR BAGS
SAFETY RECALL NOT COMPLETED I FEAR I WILL GET INTO A CRASH AND BE KILLED FROM FLYING METAL FROM AIR BAG. WHAT IS GOING ON? WHY IS THIS NOT TAKEN CARE OF?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959760March 9, 2017
AIR BAGS
"TAKATA RECALL" MANUFACTURE HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. IMMEDIATE LIFE OR PERSONAL INJURY AT RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959764March 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10959499March 8, 2017
AIR BAGS, SEAT BELTS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2013 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WAS INVOLVED IN A MINOR FRONT END CRASH. WHILE THE CONTACT WAS EXCHANGING INFORMATION WITH THE OCCUPANT OF THE OTHER VEHICLE, THE CONTACT'S VEHICLE UNINTENTIONALLY ACCELERATED INTO A STONE WALL. A POLICE REPORT WAS NOT FILED. THE SEAT BELT PRETENSIONER DID NOT RESTRAIN THE OCCUPANT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE TWO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS INVOLVED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THEY DID NOT RECEIVE NOTIFICATION OF THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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