Lincoln MKZ Complaints

1,851 consumer complaints on file.

#11328612June 12, 2020
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT LOW BEAM GOES OFF WITH NO INDICATION DOES NOT MATTER WHETHER STOPPED OR MOVING. THE ONLY WAY TO GET IT BACK ON IS TURN LIGHTS OFF AND TURN BACK ON BUT IT DOES IT REPEATEDLY PER TRIP. DOES NOT MAKE A DIFFERENCE IF THE CAR IS MOVING OR NOT. TOOK TO DEALER APPROX. THREE TIMES BUT COULD NOT FIND REASON FOR PROBLEM. DEALER SUGGESTED TO REPLACE ENTIRE HEADLIGHT COMPONENT AT A COST OF APPROXIMATE $3000. FIRST THE COST IS EXTREMELY HIGH, SECOND I DON'T UNDERSTAND WHY THERE IS NO ANSWER TO WHY THIS IS HAPPENING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327974June 9, 2020
STEERING
STEERING ON VEHICLE WENT OUT IN MID MARCH 2020 DUE TO RECALL ON LINCOLN MKZ. VEHICLE HAS BEEN BACK TO DEALER THREE TIMES FOR AN EXTENDED AMOUNT OF TIME TWICE WITH NO RENTAL VEHICLE. NEED TO USE THIS CAR TO GO OUT OF TOWN AFTER THE DEALER INFORMED ME THE CAR SITS AND WAITS FOR A RESPONSE FORM LINCOLN HOTLINE MOST OF THE TIME. NEED TO USE THIS CAR TO GO OUT OF TOWN LINCOLN ADVISED THEY WOULD NOT EXTEND ME ANY TIME OF RENTAL OR REIMBURSEMENT FOR THIS ISSUE WHICH IS A RECALL THAT CAN NOT BE REPAIRED CORRECTLY AND HAS LEFT ME WITH OUT MY VEHICLE FOR MULTIPLE WEEKS. LINCOLN CASE # [XXX]. THE SUPERVISOR FROM LINCOLN CALLED ME SAID SHE REALLY WAS NOT FAMILIAR WITH MY CASE AND THEN TOLD ME THE CAR WENT IN FOR RECALL IN JAN AND I HAD TO CORRECT HER. SHE HAD NO REAL FACTS AND THE EMPLOYEE WAS BETTER THAN THE SUPERVISOR BECAUSE SHE TOLD ME SORRY [XXX] TO MANY TIMES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327055June 3, 2020
SERVICE BRAKES
THIS RECALL CAME OUT ON DECEMBER 18,2019! IT IS A SAFETY RECALL AND STILL HASN'T BEEN RESOLVED?! THIS IS UNACCEPTABLE!!!!! HERE IS A COPY OF SOME OF THE REPORT: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 19V904 RECALL DATE: DECEMBER 18, 2019 MANUFACTURER RECALL NUMBER: 19S54 SUMMARY: ON YOUR VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM MAY BE STUCK OPEN. SAFETY RISK: THIS MAY RESULT IN EXTENDED BRAKE PEDAL TRAVEL REQUIRED TO STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. THE CONDITION DOES NOT RESULT IN A LOSS OF BRAKING FUNCTION AND THE VEHICLE CAN BE BROUGHT TO A CONTROLLED STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327135June 3, 2020
UNKNOWN OR OTHER
STRONG ODOR COMING FROM PASSENGER VENT WHEN CAR IS RUNNING. DOESN'T HAVE TO BE MOVING BUT MORE PREVALENT WHEN IT IS IN MOTION. OUTSIDE WEATHER DOESN'T MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327136June 3, 2020
UNKNOWN OR OTHER
THERE IS A THUMP WHEN THE CAR MOVES FORWARD OR BACK FROM A STOP. SOUNDS LIKE SOMETHINGS LOSE AND IS SHIFTING BACK AND FORTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326970June 2, 2020
SEAT BELTS
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. THE CONTACT STATED THAT FOR 5-10 MINUTES WHILE ATTEMPTING TO SECURE THE DRIVER'S SIDE FRONT SEAT BELT, SEVERAL ATTEMPTS WERE NEEDED TO SECURELY LATCH THE SEAT BELT. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED DURING THE DAYTIME HOURS BUT NOT AT NIGHT. THE VEHICLE WAS TAKEN TO FUTURE FORD LINCOLN LOCATED AT 650 AUTOMALL DR, ROSEVILLE, CA 95661, (888) 656-7577, WHERE THE TECHNICIAN WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 283,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325747May 24, 2020
WHEELS
2007 LINCOLN MKZ V6. THE WHEEL/RIMS ARE GARBAGE. THEY ARE FALLING APART, CRACKS IN THE METAL, FINISH PEELING, AROUND THE TIRE PIECES OF THE RIM HAS FALLEN OFF. I CAN'T BELIEVE LINCOLN WOULD USE SUCH JUNK. I HAVE TO KEEP CHECKING THE AIR PRESSURE BECAUSE THE WHEELS/RIMS ARE SO TORN UP. I JUST BOUGHT THE CAR TWO WEEKS AGO. LINCOLN NEEDS TO HAVE A RECALL ON THESE WHEELS BEFORE SOMEONE GETS KILLED BECAUSE OF THEM FALLING APART. THE WELDS ARE BREAKING APART. THESE WHEELS/RIMS ARE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325071May 18, 2020
SERVICE BRAKES
THE WARNING LIGHTS FOR TRACTION CONTROL MALFUNCTION, ABS MALFUNCTION AND BRAKE MALFUNCTION SIMULTANEOUSLY ILLUMINATED ON THE DASH, ALONG WITH WARNING CHIMES, AND THE BRAKES STOPPED FUNCTIONING AS DESIGNED. THE VEHICLE WOULD NOT STOP WITH BRAKE PEDAL APPLICATION (PEDAL WAS SOFT, FAR TOO EASY TO DEPRESS, BUT INEFFECTIVE). CAR WAS STEERED INTO A RESIDENTIAL LAWN AND EMERGENCY HAND BRAKE APPLIED TO AVOID A COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324658May 15, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SQUEAKING SOUND WAS HEARD WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324706May 15, 2020
ENGINE
STARTED HAVE PROBLEMS WITH THE HEAT ON THE CAR, TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD THE ENGINE NEEDED TO BE REPLACED. ACCORDING TO TSB 19-2346 IT IS A KNOWN DEFECT WITH THIS MODEL OF VEHICLE AND THEY REFUSE TO PAY FOR REPAIR DUE IT BEING OUT OF WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324583May 14, 2020
STEERING
I TURNED ON MY CAR AND RECEIVED A MESSAGE FROM IN THE INFORMATION PANEL STATING, " POWER STEERING ASSIST FAULT". ITS EXTREMELY HARD TO TURN MY STEERING WHEEL. I DRIVE EASY ON MY CAR AND THE ROADS ARE SMOOTH IN MY COMMUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321395April 17, 2020
SERVICE BRAKES, POWER TRAIN, WHEELS
AFTER REPAIRING BRAKES AT MY COST MANY TIMES NOW THEY ARE RECALLED. I HAD TO REPLACE THE LINCOLN WHEELS AT MY COST AFTER RESEARCHING THAT MANY PROBLEMS WERE REPORTED. ALSO WITH ONLY 65,000 MILES ON MY CAR MY TRANSMISSION IS OUT. I HAVE HAD MANY ELECTRICAL ISSUES. IT IS CLEAR THAT MAJOR ISSUES IS ON THE THIS MODEL YEAR. WHILE DRIVING MY TRANSMISSION FAILED. I TOWED THE CAR TO DEALERSHIP AND THEY WANT TO NOW CHARGE 4400.00 FOR THE TRANSMISSION. I AM OUT OF MONEY WITH THIS VEHICLE AND IT WAS CLEARLY POORLY MANUFACTURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320982April 13, 2020
TIRES, TIRES:TREAD/BELT
THE TREAD SEPARATED FROM THE TIRE BODY ON A REPLACEMENT FIRESTONE TIRE. THE REPLACEMENT WAS MADE BY FIRESTONE BECAUSE OF A RECALL FOR THE SAME PROBLEM. THE TIRE HAD SEVERAL THOUSAND MILES ON IT SINCE IT WAS REPLACED. THE TREAD STARTED SEPARATING SEVERAL WEEKS BEFORE WE HAD IT REPLACED WITH A GOODYEAR TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320745April 10, 2020
STRUCTURE:BODY
WHEN PULLING OUT OF DRIVEWAY THE FRONT PASSENGER DOOR OPENED. WASN'T ABLE TO LATCH THE DOOR. I HAD TO PUT A BUNGEE CORD TO KEEP DOOR FROM OPENING. THE CAR ISN'T SAFE TO DRIVE. THE VEHICLE WILL BE TOWED TO GET REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320650April 9, 2020
STRUCTURE:BODY
ON APRIL 4TH, 2020. AFTER LEAVING THE FREEWAY AND MAKING A BRIEF STOPPED, A PASSENGER EXITED THE FRONT LEFT PASSENGER SIDES DOOR, AND ONCE THE PASSENGER REENTERED THE VEHICLE, THE DOOR WOULDN'T CLOSE, LATCH, OR LOCK. THE PASSENGER DOOR WILL BOUNCE BACK OPEN AFTER ATTEMPTING TO SHUT THE DOOR, THE DOOR REMAINED UNLOCKED AND THE LATCH WOULDN'T SWITCH TO THE LOCKED POSITION WHICH WOULD LOCK THE DOOR IN PLACE. THIS IS A HUGE SAFETY AND PRIVACY RISK, AS WE WOULD HAVE TO DRIVE HOLDING MANUALLY HOLDING THE DOOR SHUT, INCLUDING WHILE MAKING TURNS, DRIVING ON THE EXPRESSWAY, AND WHILE DRIVING IN VARIOUS DRIVING CONDITIONS. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY IN LIMITED VISIBILITY, OR DURING DANGEROUS CONDITIONS SUCH AS SNOW, STORMS, AND ETC... THIS ALSO POSED A HUGE PRIVACY RISK, SINCE THE DOOR REMAINS OPEN AND UNLOCKED WITHOUT ANY WAY TO SECURELY CLOSE AND LOCK THE DOOR, ANY INDIVIDUAL CAN EASILY STEAL YOUR VEHICLE BY ENTERING THE UNLOCKED AND OPEN PASSENGER DOOR SIDE AND HOTWIRE THE CAR. THIS ALSO DRAINS THE BATTERY SINCE THE CAR IS TRYING TO ALERT THE OWNER THAT THE PASSENGER DOOR REMAINS OPEN. TO MY DISMAY, THIS VEHICLE AND YEAR (2013 LINCOLN MKZ) WAS INVOLVED IN A RECALL IN 2015 FOR THE SAME EXACT REASON, THE DEALERSHIP SEARCHED MY VIN, AND DIDN'T FIND A RECALL ON THE VEHICLE. FORD AND LINCOLN REFUSED TO WORK WITH ME ON THE PRICE OR ANYTHING, DESPITE LITERALLY THIS SAME MODEL HAVING A RECALL FOR THE SAME EXACT ISSUE THAT THE RECALLED 2013 LINCOLN MKZ MODELS HAD. THE ISSUE FOR THE FIRST RECALL WAS CAUSED BY A BROKEN SPRAWL TAB, WHICH A LOCAL MECHANIC LITERALLY DIAGNOSED. THE ISSUE LITERALLY HAPPENS WHILE STATIONARY, IN MOTION, ON A CITY STREET, AND HIGHWAY. THIS IS INCREDIBLY INFURIATING AND HAS CAUSED A $460 PRICE TAG ATTACHED TO THE REPAIRS FOR ONLY ONE DOOR, WHILE THE RECALL REPLACED ALL FOUR FOR FREE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320231April 5, 2020
ENGINE
WHILE DRIVING YELLOW WRENCH SHOWS UP AND SAYS STOP SAFELY. I TOOK THE CAR TO DEALER. THEY CHARGED ME 180USD TO DIAGNOSE THE PROBLEM. I PAID 180USD AND AFTER 6 HOURS THEY CONTACTED AND ASKED FOR 300USD EXTRA TO DIAGNOSE THE PROBLEM. THEY COULDNOT EVEN FIND THE PROBLEM. I SEARCHED THIS PROBLEM ON CARCOMLAINTS.COM. ALMOST EVERYBODY EXPERIENCED THE SAME PROBLEM. IT IS VERY VERY DANGEROUS. IN THE MIDDLE OF THE HIGHWAY SPEED SUDDENLY DROPS FROM 65 TO 25 IN SECONDS. THIS IS NOT A GOOD WARNING TO PULL OVER. EXTREMELY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319596March 28, 2020
SERVICE BRAKES
I JUST HAD MY STATE INSPECTION IN JAN. ON 3.28.20, I GOT INTO THE CAR, STARTED IT. I PLACED THE CAR IN REVERSE, PUSHED ON THE BRAKE PEDAL AS I PARK ON A SLIGHT INCLINE. I FELT A RESISTANCE AND THE PEDAL WENT TO THE FLOOR. THE VEHICLE DID STOP. UNSURE OF WHAT HAPPENED, I PUT IT IN PARK AND I APPLIED THE EMERGENCY BRAKE. AS I WAS PARTIALLY IN TRAFFIC PUT IT IN DRIVE TO GO FORWARD AND USED THE EMERGENCY BRAKE AGAIN, PUT IT IN PARK. TRIED BRAKE PEDAL AGAIN, IT PUMPED TO NOR MALFUNCTIONED POSITION. THINKING IT WAS A SYSTEM GLITCH, I TRIED AGAIN. WHEN I PUSHED THE BRAKE THIS TIME TO PLACE IT IN REVERSE, IT WENT TO THE FLOOR AGAIN. TURNED CAR OFF AND EXITED TO LOOK. SAW BRAKE FLUID ON THE GROUND AROUND THE FRONT PASSENGER TIRE. CALLED FOR A FLAT BED TOW. IT WENT TO PEP BOYS. THEY SAID THE FRONT PASSENGER BRAKE HOSE HAD BUBBLED AND SPLIT. I REQUESTED THEY CHECK ALL THE HOSES. THE FRONT DRIVER ALSO HAD A BUBBLE DEFECT. THEY REPLACED BOTH. I AM THANKFUL IT HAPPENED AS IT DID BECAUSE I GO DOWN A STEEP, DOWNHILL MOUNTAIN BACK ROAD TO GO HOME. THEY MADE THE REPAIRS AND CHECKED EVERYTHING IN THE SYSTEM, ALL ELSE IS WELL. THEY GAVE ME THE HOSES BECAUSE THEY SAID FOR THE MILEAGE AND AGE, THIS SHOULD NOT HAVE HAPPENED. NOTHING WAS NOTED AT THE TIME OF INSPECTION EITHER, AT THE SAME PLACE. I FOUND NO RECALL OR BULLETIN ON THIS. IT NEEDS INVESTIGATING BEFORE THERE IS A TRAGEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319437March 27, 2020
ELECTRICAL SYSTEM
I BROUGHT 2 NEW BATTERIES AND MY CAR WONT KEEP A CHARGE. I ALSO HAD TEST DONE ON MY VEHICLE 3 TIMES AND RESULTS SHOW BATTERY, STARTER, AND ALTERNATOR ARE ALL GOOD SO WHAT IS THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319468March 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO AUTONATION FORD BELLEVUE LOCATED AT (411 116TH AVE NE, BELLEVUE, WA 98004), EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319281March 25, 2020
STRUCTURE:BODY
THE DOOR LATCH OF THE PASSENGER DOOR IS BROKEN. THIS IS IN CONJUNCTION WITH LINCOLN RECALL # 17V210000 DOOR LATCH RECALL. THERE WAS ALSO A SECOND RECALL # 15S16 THE VEHICLE WAS PARKED. IGNITION OFF. A DOOR THAT FUNCTIONED FINE EARLIER IN THE DAY, SUDDENLY WOULD NOT CLOSE PROPERLY. ON CLOSER INSPECTION, DOOR LATCH WAS BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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