Lincoln MKS Complaints (2010)

51 consumer complaints on file.

#11035900October 23, 2017
AIR BAGS
TAKATA RECALL - SEVERAL MONTHS AGO, TOOK CAR TO DEALERSHIP (SABINE RIVER FORD) IN ORANGE TX AND THEY DIDN'T PERFORM WORK, SAYING THEY DIDN'T HAVE THE PARTS. CALLED THEM AGAIN TODAY (10/23/17) AFTER RECEIVING NOTICE FROM TK HOLDINGS INC.. NOTICE SAID TO TAKE CAR TO DEALERSHIP TO HAVE WORK DONE FREE OF CHARGE. DEALERSHIP SAID THEY NEED TO CHECK ON STATUS OF TAKATA BANKRUPTCY TO SEE IF RECALL CAN BE DONE. SAID THEY WOULD CALL BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11018790August 22, 2017
ENGINE
LINCOLN MKS 2010 LOST POWER ON HIGHWAY AND STARTED SHAKING. TOWED TO A MECHANIC WHO DID A TUNE-UP, CHECKED THE TURBOS AND NOW SAYS IT NEEDS THE MOTOR REPLACED DUE TO A BAD CYLINDER. FORD NEEDS TO FIX THESE ECOBOOST ENGINES WHICH ARE FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014800August 12, 2017
ENGINE
JUST BOUGHT THIS CAR ABOUT A MONTH AGO OFF THE USED LOT AT A FORD DEALERSHIP 59,000 MILES NOW IS AT 63,000 AND ON EVERY START UP IT MAKES A LOUD CLICKING NOISE TOOK IT BACK THEY TOLD ME THEY NEW RIGHT WHAT IT WAS BECAUSE THE F150S AND THE TAURUS SHOS WITH THE 3.5 ECO BOOST I GUESS THEY HAVE THE PROBLEM MORE OFTEN THEN THE LINCOLNS. THE TIMING CHAIN TENSIONOR IS LOSING ITS PRIME THEY TOLD ME AND WILL BE $3000 TO FIX SUCKS BEING I JUST PAID $15,000 CASH FOR IT A MONTH AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11011132July 27, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (GALPIN LINCOLN LOCATED 15500 ROSCOE BLVD VAN NUYS, CA 01406) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993588June 7, 2017
VEHICLE SPEED CONTROL
LETTER IN REGARDS TO THE INVESTIGATION OF HYUNDAI KIA BEEN CONDUCTING WHICH WAS IN THE LAS VEGAS JOURNAL ON MAY 21; SEEKING COMMENTS. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION CAUSING A 4 CAR ACCIDENT. THE VEHICLE WAS TAKEN TO THE DEALER PRIOR TO THE ACCIDENT COMPLAINING OF THE PROBLEM. THE DEALER DID NOT FIND A PROBLEM. THE CONSUMER FOUND A CLASS ACTION SUIT PERTAINING TO THE SAME ISSUE , BUT THE MANUFACTURER CLAIMS NO LIABILITY. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10949102February 2, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE, BUT EXPERIENCED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936654December 21, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD LOSE ACCELERATION. THE DEALER DIAGNOSED THAT THE THROTTLE AND ACCELERATION CONTROL SENSORS FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860262April 19, 2016
STEERING
THE POWER STEERING INTERMITTENTLY FAILS UPON STARTING THE VEHICLE, OR TWICE WHILE DRIVING. BOTH TIMES DRIVING, I WAS TRAVELING ABOUT 40 MPH ON A RURAL STREET, AND WAS ABLE TO PULL DIRECTLY INTO A PARKING LOT THAT WAS PARALLEL TO THE ROAD WHICH REQUIRED LITTLE STEERING. IF YOU SHUT THE VEHICLE OFF, AND RESTART THE CAR, IT USUALLY RESETS ITSELF. PLEASE BE ADVISED THAT WHEN THE POWER ASSIST STOPS WORKING, IT TAKES EXTREME STRENGTH TO MANEUVER THE VEHICLE. I HAVE A 1965 MUSTANG WITHOUT POWER STEERING. THERE IS NO COMPARISON BETWEEN BOTH VEHICLES, THE LINCOLN DOES NOT STEER WITHOUT PULLING WITH BOTH HANDS IN ONE DIRECTION ON THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855287April 13, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TEMPERATURE GAUGE WARNING LIGHT INDICATED THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761909September 7, 2015
UNKNOWN OR OTHER
WHILE DRIVING THE MOON-ROOF OF THE 2010 EXPLODED FROM THE INSIDE OF VEHICLE OUT. THE NOISE WAS VERY LOUD, SHOT GUN TYPE NOISE, TIRE BLOWOUT ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748352August 13, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY INCREASED ACCELERATION FOR A FEW MOMENTS AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND REPAIRED ON EACH OCCASION. THE CONTACT WAS UNCERTAIN WHICH SPECIFIC PART WAS REPLACED. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721619May 27, 2015
ELECTRICAL SYSTEM, SERVICE BRAKES
I WAS DRIVING INTO MY GARAGE WITH MY FOOT ON THE BRAKE WHEN CAR ACCELERATED TO FULL SPEEDC. I APPLIED FULL PRESSURE TO BRAKE. CAR FAILED TO STOP. CAR ONLY STOPED WHEN I PUT SHIFT LEVER IN NEUTERAL AFTER GOING THROUGH REAR WALL OF GARAGE. IF SOMEONE HAD BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN KILLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10672505January 14, 2015
STRUCTURE:BODY, VISIBILITY/WIPER
THE REAR SUNSHADE WON'T STAY IN THE DOWN POSITION, IT IS ALWAYS UP AND VERY HARD TO SEE WHEN BACKING UP. ALSO AT NIGHT IT IS ALMOST IMPOSSIBLE TO SEE OUT THE BACK WINDOW. AS THE SHADE IS IN THE UP POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662611December 7, 2014
STEERING
LOSS OF STEERING POWER, TOOK IT TO DEALERSHIP, THEY RESET IT AND RESET IT. NOW ONE WEEK LATER IT DID THE SAME THING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596627June 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO ANOTHER DEALER WHO DETERMINED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 19,700. UPDATED 10/07/14*LJ THE CONSUMER STATED THAT UPON PRESSURE THE BRAKE PEDAL WOULD FADE UNTIL IT REACHES THE FLOOR. THE PEDAL WOULD FADE SO FAR IT WAS NECESSARY TO USE YOUR TOES TO REACH THE PEDAL. THE MANUFACTURER STATED THE VEHICLE WAS OPERATING AS DESIGNED. UPDATED 5/13/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592875May 20, 2014
POWER TRAIN
WHILE DRIVING I EXPERIENCED ALOUD VIOLET KNOCK AND HESITATION, STALL, WHEN DRIVING THE VEHICLE. THIS OCCURS WITHOUT WARNING. IT FEELS LIKE A SUDDEN LOST OF POWER WHICH LAST FOR 5-7 SECONDS. THIS KNOCK AND HESITATION OCCURS INTERMITTENTLY, IT'S SCARY TO DRIVE THE CAR LIKE THIS, I FEAR THE VEHICLE MAY COMPLETELY STALL IN TRAFFIC AND CAUSE AN ACCIDENT. NOTE I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP HOWEVER, THEY CLAIM UPON THEIR DIAGNOSIS THEY CAN'T FIND THE PROBLEM.THE VEHICLE IS STILL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587351May 8, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, SERVICE BRAKES
WE HAD A 2009 MKS WHICH ACCELERATED BY IT SELF ON APRIL 21, 2014 AND CAUSED MY WIFE TO HIT A TREE AND SPEND THREE DAYS IN THE HOSPITAL AND ALSO TOTALED OUT OUR CAR. NOT KNOWING THAT THERE WAS A PROBLEM WITH THE CAR, WE BROUGHT A 2010 MKS ON MAY 7, 2010 AND ON MAY 8, 2014 WHEN MY WIFE PULLED INTO OUR DRIVEWAY, THAT CAR ALSO HAD AN UNINTENDED ACCELERATION OPPOSITE CAUSING IT TO SURGE AT A HIGH SPEED RUNNING THROUGH OUR GARAGE DOOR AND THE CORNER OF OUR HOUSE. I THEN LOOKED ON THE INTERNET AND DISCOVERED THAT THERE WERE SEVERAL CLASS ACTION LAW SUITS IN ABOUT 14 STATES DEALING WITH THE SAME PROBLEM, OF UNINTENDED ACCELERATION DEALING WITH THE ELECTRONIC THROTTLES CAUSING THIS DANGEROUS SITUATION. TO OUR SURPRISE BOTH OF THE CARS WE BROUGHT THE 2009 AND 2010 MKS WAS ON THIS LIST FOR THIS SCARY AND FRIGHTENING PROBLEM. NOW HOW YOU WE GET THIS DEFECT CORRECTED, SO WE CAN DRIVE THE CAR SAFELY? IS THERE AN TSB REPAIR BULLETIN SENT TO THE DEALERS FOR THIS REPAIR? PLEASE SOMEONE HELP.THANKS *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10583451April 18, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL SEIZED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS BEING DIAGNOSED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567741March 7, 2014
EQUIPMENT
I USED THE AUTOMATIC PARKING FEATURE. INSTEAD OF PARKING IT HIT THE SIDE OF THE VEHICLE THAT I WAS PARKING BEHIND, THE VEHICLE THAT I HIT WAS A TRUCK WITH A METAL FRAME OVER THE BED, THAT IS WHAT THE VEHICLE HIT. DAMAGE IS APPROXIMATELY $1700. FORD DENIED THE CLAIM. THEY NEVER EVEN CONTACTED ME ABOUT THE INCIDENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10531948July 26, 2013
SERVICE BRAKES
BRAKE PEDAL INVARIABLY COLLAPSES COMPLETELY TO FLOOR WHEN THEY ARE DEPRESSED CAUSING THE BRAKES TO NOT PROPERLY FUNCTION. THIS TYPICALLY OCCURS UPON STARTUP, WHEN THE BRAKE PEDAL IS DEPRESSED IN ORDER TO MOVE THE GEAR SELECTOR. I HAVE EXPERIENCED THIS PROBLEM OVER THE COURSE OF SEVERAL MONTHS. OTHER OPERATORS OF THE VEHICLES HAVE NOTICED A CLICKING OR POPPING SENSATION THAT COULD BE FELT BY THE DRIVER DURING DEPRESSION OF THE BRAKE PEDAL. I DECIDED TO CARRY THE CAR TO THE DEALERSHIP AFTER EXPERIENCING TOTAL BRAKE FAILURE TEMPORARILY WHILE OPERATING THE VEHICLE ON THE HIGHWAY. DUE TO THE SUDDEN LANE INTRUSION BY ANOTHER VEHICLE, WHICH REQUIRED EMERGENCY BRAKING AND MANEUVERING, I EXPERIENCED SUBSTANTIAL UNDERPERFORMING OF THE BRAKE SYSTEM DURING BRAKE PEDAL DEPRESSION; THERE WAS VERY LITTLE BRAKE PEDAL PRESSURE. DURING THIS PARTICULAR EVENT, I EXPERIENCED VERY SIMILAR BRAKE PEDAL DEPRESSION THAT I INVARIABLY EXPERIENCE DURING STARTUPS. THE VEHICLE WAS TAKEN TO THE LOCAL FORD DEALERSHIP, WHERE A DEFECTIVE MASTER CYLINDER WAS DIAGNOSED AS THE PROBLEM. HOWEVER, THE CAR WAS SUBSEQUENTLY RETURNED TO THE DEALERSHIP (WHERE IT REMAINS AT THIS MOMENT) BECAUSE OF RECURRENCE OF THE BRAKE PEDAL PROBLEM AND IMPROPER BRAKING SYSTEM, WHICH MAKES THE CAR UNSAFE TO OPERATE. THE DEALERSHIP WAS UNABLE TO REPLICATE THE PROBLEM OVER THE COURSE OF MORE THAN A WEEK AND INFORMED ME THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE BRAKES. MY CONCERNS HAVE BEEN ELEVATED TO DEALERSHIP MANAGEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Lincoln MKS