Lincoln MKS Service Bulletins

131 manufacturer communications on file.

• March 23, 2017•Document ID: 10100508

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  SSM 46486

  Date Added:

  May 24, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. THIS IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORT MODE. IT IS BENEFICIAL FOR BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. TO PREVENT A SYNC SYSTEM LOCKUP DURING TRANSPORT MODE DEACTIVATION, FOLLOW THE WORKSHOP MANUAL (WSM) PROCEDURE EXACTLY ALLOWING TIME FOR THE SYNC SYSTEM TO COMPLETE ITS TASKS SUCH AS FULLY BOOTING UP OR POWERING DOWN AND SHUTTING OFF BEFORE MOVING TO THE NEXT STEP OF THE PROCEDURE. IF THE VEHICLE EXHIBITS A BLANK SCREEN OR SYNC SYMPTOMS AFTER TRANSPORT MODE DEACTIVATION, REFER TO WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

  Associated Products (41)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental+ 21 more
  Associated Documents

  • DownloadMC-10100508-0001.pdf↗
• February 27, 2017•Document ID: 10095858

  Service Bulletin/Repair Instructions
  POWER TRAIN:DRIVELINE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  SSM 46412

  Date Added:

  March 20, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. TO IDENTIFY THIS NOISE, REFER TO WORKSHOP MANUAL (WSM), SECTION 100-04, AND FOLLOW THE SYMPTOM CHART. IF THE SOURCE OF THE NOISE IS IDENTIFIED AS THE PTU AND/OR INTERNAL TO THE PTU, DISASSEMBLE PTU ASSEMBLY. REFER TO UPDATED WSM, SECTION 308-07. IF THE PTU IS DETERMINED TO BE REPAIRABLE, UTILIZE KIT GB5Z-7P258-A AND THE INCLUDED INSTRUCTION SHEET. FOR CLAIMING, USE CAUSAL PART 7P258 AND APPLICABLE LABOR OPERATIONS IN SECTION 07 OF THE SERVICE LABOR TIME STANDARDS (SLTS) MANUAL.

  Associated Products (74)

  2016 Ford Edge2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Explorer2015 Ford Flex2015 Ford Taurus2015 Lincoln MKS2015 Lincoln MKT2015 Lincoln MKX2015 Lincoln MKZ2014 Ford Edge2014 Ford Explorer2014 Ford Flex2014 Ford Taurus+ 54 more
  Associated Documents

  • DownloadMC-10095858-0001.pdf↗
• January 24, 2017•Document ID: 10095184

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  SSM 46332

  Date Added:

  March 15, 2017

  Manufacturer:

  LINCOLN

  Summary

  REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB  SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB  SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.

  Associated Products (177)

  2017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford F-250+ 157 more
  Associated Documents

  • DownloadMC-10095184-0001.pdf↗
• January 10, 2017•Document ID: 10095154

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SSM 46295

  Date Added:

  March 15, 2017

  Manufacturer:

  FORD

  Summary

  TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. THE NEW WHITE FLUORESCENT DYE PROVIDES A DISTINCT WHITE GLOW TO IDENTIFY ENGINE OIL LEAKS. THE NEW WHITE FLUORESCENT DYE REQUIRES A PURE UV DIAGNOSTIC INSPECTION LAMP. THE WHITE-COLORED FLUORESCENT DYE AND PURE UV LAMP ARE NOW IN THE ROTUNDA CATALOG. DYE AND LAMP PART NUMBERS. GASOLINE ONLY DYE: 1 OUNCE BOTTLE 164-TP-33200601. DIESEL ONLY DYE: 8 OUNCE BOTTLE: 164-TP-3320-0008. PURE UV DIAGNOSTIC INSPECTION LAMP 164-TP8695 OR 164-R3748.

  Associated Products (162)

  2017 Ford C-Max2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC+ 142 more
  Associated Documents

  • DownloadMC-10095154-0001.pdf↗
• December 22, 2016•Document ID: 10094762

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  SSM 46284

  Date Added:

  March 13, 2017

  Manufacturer:

  LINCOLN

  Summary

  SOME CUSTOMERS WITH 2016 LINCOLN VEHICLES (EXCLUDING LINCOLN MKX) EQUIPPED WITH SYNC 3 VERSION 1.0 OR 1.1 MAY REQUEST AN UPGRADE TO THEIR SYNC SYSTEM FOR APPLE CARPLAY OR ANDROID AUTO FUNCTIONALITY. THIS UPGRADE REQUIRES SYNC 3 VERSION 2.2 SOFTWARE TO BE INSTALLED FOR BOTH APPLICATIONS TO FUNCTION. IN ADDITION, APPLE CARPLAY REQUIRES A NEW MEDIA HUB/UNIVERSAL SERIAL BUS (USB) HUB TO BE INSTALLED. FOR CORRECT MEDIA HUB/UNIVERSAL SERIAL BUS (USB) HUB PART NUMBER REFER TO THE FORD CATALOG ADVANTAGE (FCA) WEB VERSION OF THE PARTS CATALOG. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. THE SOFTWARE AND HARDWARE UPGRADE IS NOT A WARRANTY REPAIR PER THE WARRANTY AND POLICY MANUAL, SECTION 3, WARRANTY COVERAGES  SYNC.

  Associated Products (4)

  2016 Lincoln MKC2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln Navigator
  Associated Documents

  • DownloadMC-10094762-0001.pdf↗
• November 17, 2016•Document ID: 10095995

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SSM 46210

  Date Added:

  March 20, 2017

  Manufacturer:

  LINCOLN

  Summary

  SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES.

  Associated Products (94)

  2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Expedition2016 Ford Explorer2016 Ford F-1502016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Fusion2016 Ford Mustang2016 Ford Taurus2016 Ford Transit2016 Lincoln MKC2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2016 Lincoln Navigator2015 Ford C-Max+ 74 more
  Associated Documents

  • DownloadMC-10095995-0001.pdf↗
• October 27, 2016•Document ID: 10091127

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SSM 46159

  Date Added:

  February 9, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016 EXPLORER, FLEX, MKT, TAURUS, MKS AND TRANSIT VEHICLES EQUIPPED WITH A 3.5L GTDI ENGINE MAY EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH DIAGNOSTIC TROUBLE CODE (DTC) P2096, P2097, P2098 AND/OR P2099 IN THE POWERTRAIN CONTROL MODULE (PCM) MEMORY. THIS MAY BE DUE TO INCORRECT CALIBRATION VALUES SETTING A SYSTEM DTC INSTEAD OF A CIRCUIT FAULT DTC. IF THE VEHICLE EXHIBITS DTC P2096, P0297, P0298 AND/OR P2099, PERFORM POWERTRAIN CONTROL/EMISSIONS DIAGNOSIS (PC/ED) PINPOINT TEST DW STEPS 9-12 FIRST TO VALIDATE THE HEATED OXYGEN SENSOR WIRING. IF NO CONCERNS ARE FOUND, CONTINUE WITH PC/ED PINPOINT TEST DZ.

  Associated Products (6)

  2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Ford Transit2016 Lincoln MKS2016 Lincoln MKT
  Associated Documents

  • DownloadMC-10091127-0001.pdf↗
• October 26, 2016•Document ID: 10091003

  Service Bulletin/Repair Instructions
  TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

  Mfr Comm. #:

  SSM 46153

  Date Added:

  February 9, 2017

  Manufacturer:

  FORD

  Summary

  SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. RECENT CUSTOMER CLINICS REVEALED THAT MOST EVERY VEHICLE IN THE CLINICS HAD THE TIRE PRESSURES SET INCORRECTLY. TIRE PRESSURES FROM THE FACTORY ARE NOT SET TO THE CORRECT SPECIFICATION. MAINTAINING THE CORRECT TIRE PRESSURE IS KEY TO THE RIDE CHARACTERISTICS OF THE VEHICLE AND AFFECTS RIDE QUALITY, HANDLING, LOAD CAPACITY AND TIRE WEAR. THE RECOMMENDED PRESSURE SETTINGS CAN BE FOUND ON THE TIRE INFORMATION LABEL IN THE DRIVER'S SIDE FRONT DOOR JAM. DO NOT USE THE TIRE PRESSURES LISTED ON THE SIDEWALL OF THE TIRES. MAINTAINING THE TIRE PRESSURE IS PART OF NORMAL MAINTENANCE. IT SHOULD BE RECHECKED MONTHLY, PER THE OWNER GUIDE AND DURING THE RECOMMENDED TIRE ROTATION INTERVALS.

  Associated Products (78)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-2502017 Ford F-3502017 Ford F-4502017 Ford F-5502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Lincoln Continental+ 58 more
  Associated Documents

  • DownloadMC-10091003-0001.pdf↗
• October 14, 2016•Document ID: 10090671

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  SSM 46129

  Date Added:

  February 7, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2013-2016 FUSION/ESCAPE/MKT/FLEX/MKS/TAURUS, 2015-2016 MKZ/MKC/EDGE AND 2016 MKX VEHICLES MAY EXHIBIT VARIOUS RADIO CONCERNS INCLUDING: SPEAKER STATIC WITH KEY-OFF, NO AUDIO AFTER VEHICLE IS FIRST STARTED WITH DIAGNOSTIC TROUBLE CODE (DTC) U0184, NO VOLUME CONTROL, OR A STUCK CD WITH NO SLOT BLOCKAGE. PRIOR TO STARTING NORMAL DIAGNOSIS FOR ANY OF THESE CONDITIONS, VERIFY THE ACM IS AT THE LATEST CALIBRATION USING IDS VERSION 102.03 OR HIGHER. MAKE SURE YOU ARE CONNECTED TO THE INTERNET WHEN ENTERING MODULE PROGRAMMING TO OBTAIN THE LATEST UPDATES. CALIBRATION FILES MAY ALSO BE OBTAINED AT WWW.MOTORCRAFTSERVICE.COM. USE THE APPLICABLE LABOR OPERATION IN SECTION 11 OF THE SLTS MANUAL AND CAUSAL PART 18C869 WHEN CLAIMING THIS REPAIR.

  Associated Products (31)

  2016 Ford Edge2016 Ford Escape2016 Ford Flex2016 Ford Fusion2016 Ford Taurus2016 Lincoln MKC2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Escape2015 Ford Flex2015 Ford Fusion2015 Ford Taurus2015 Lincoln MKC2015 Lincoln MKS2015 Lincoln MKT2015 Lincoln MKZ2014 Ford Escape+ 11 more
  Associated Documents

  • DownloadMC-10090671-0001.pdf↗
• September 30, 2016•Document ID: 10109079

  Service Bulletin/Repair Instructions
  SEAT BELTS:FRONT:RETRACTOR; SEAT BELTS

  Mfr Comm. #:

  SSM 46102

  Date Added:

  August 1, 2017

  Manufacturer:

  FORD

  Summary

  Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. This may be due to a normal condition which happens when the seatbelt retracts at a high rate of speed. The Workshop Manual, Section 501-20A General Procedures has been updated with a locked seatbelt retractor releasing procedure.

  Associated Products (110)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator+ 90 more
  Associated Documents

  • DownloadMC-10109079-0001.pdf↗
• September 22, 2016•Document ID: 10109045

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  TSB 16-0127

  Date Added:

  August 1, 2017

  Manufacturer:

  LINCOLN

  Summary

  Some 2016 MKS, MKT and Navigator vehicles equipped with the THX audio system may not play sound during demo mode. Follow the Service Procedure steps to correct the condition.

  Associated Products (3)

  2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln Navigator
  Associated Documents

  • DownloadMC-10109045-0001.pdf↗
• September 21, 2016•Document ID: 10109070

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE); ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN; ENGINE AND ENGINE COOLING:COOLING SYSTEM; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR; ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY; ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; ENGINE AND ENGINE COOLING:ENGINE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV); ENGINE

  Mfr Comm. #:

  SSM 46085

  Date Added:

  August 1, 2017

  Manufacturer:

  LINCOLN

  Summary

  The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.

  Associated Products (297)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford F-6502017 Ford F-7502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX+ 277 more
  Associated Documents

  • DownloadMC-10109070-0001.pdf↗
• September 19, 2016•Document ID: 10109067

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  SSM 46073

  Date Added:

  August 1, 2017

  Manufacturer:

  FORD

  Summary

  Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC 3 might exhibit a blank screen or other various SYNC symptoms only when the vehicle is in Transport mode. Engineering is aware of this possibility and it is considered normal due to the power saving features enabled while in transportation mode. It is beneficial to extended battery life to keep the vehicle in Transport Mode until the vehicle is prepped for sale. If the vehicle should exhibit a blank screen or other SYNC symptoms after it has been taken out of Transport mode, refer to Workshop Manual, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.

  Associated Products (36)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Explorer2017 Ford F-1502017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Fusion2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Ford Transit Connect2017 Lincoln Continental2017 Lincoln MKC2017 Lincoln MKT2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator+ 16 more
  Associated Documents

  • DownloadMC-10109067-0001.pdf↗
• September 16, 2016•Document ID: 10109063

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN

  Mfr Comm. #:

  SSM 46069

  Date Added:

  August 1, 2017

  Manufacturer:

  LINCOLN

  Summary

  Some 2015-2016 vehicles equipped with 6F50/6F55 transmission Built On 11/2/2015 And Through 2/1/2016 may exhibit no reverse, 3rd and 5th gear and/or DTCs P0715, P0717, P0756 and/or P2701. This may be caused by the direct clutch snap ring out of position and/or damage to the direct clutch hub. The cause of the failure is the Tone Wheel surface putting uneven load on the snap ring. To repair this condition the Tone Wheel (7F283) must be replaced,(also referred to as Direct Clutch Cylinder/Tone wheel) in addition to the Tone Wheel, replace Direct Clutch Hub (7G384), Direct Clutch Return Spring (7F235), Direct Clutch Snap Ring (7C122), TSS Sensor (7M101), Seal Kit (7153) and filter in the kit. Disassemble, clean the transmission and main control to remove metal particles. Refer to WSM, Section 307-01. Use causal part 7F283 and applicable Labor ops from SLTS section 7.

  Associated Products (16)

  2016 Ford Edge2016 Ford Explorer2016 Ford Flex2016 Ford Taurus2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln MKZ2015 Ford Edge2015 Ford Explorer2015 Ford Flex2015 Ford Taurus2015 Lincoln MKS2015 Lincoln MKT2015 Lincoln MKX2015 Lincoln MKZ
  Associated Documents

  • DownloadMC-10109063-0001.pdf↗
• September 2, 2016•Document ID: 10109054

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  SSM 46048

  Date Added:

  August 1, 2017

  Manufacturer:

  LINCOLN

  Summary

  Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. If these DTCs are present and no other symptoms are reported by the customer, then clear the DTCs and retest. If the DTC(s) do not return then no further repairs should be attempted. If one or more DTCs return as current faults and/or the customer reports other symptoms, then refer to Workshop Manual, Section 415-00 for further diagnostics. The SYNC version can be confirmed via OASIS.

  Associated Products (22)

  2017 Ford Edge2017 Ford Explorer2017 Ford F-2502017 Ford Fusion2017 Ford Transit Connect2017 Lincoln MKC2017 Lincoln MKZ2016 Ford C-Max2016 Ford Edge2016 Ford Expedition2016 Ford F-1502016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Mustang2016 Ford Taurus2016 Ford Transit2016 Lincoln MKC2016 Lincoln MKS2016 Lincoln MKT+ 2 more
  Associated Documents

  • DownloadMC-10109054-0001.pdf↗
• August 3, 2016•Document ID: 10092402

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 45968

  Date Added:

  February 21, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. ENGINEERING IS AWARE OF THIS POSSIBILITY AND IT IS CONSIDERED NORMAL DUE TO THE POWER SAVING FEATURES ENABLED WHILE IN TRANSPORTATION MODE. IT IS BENEFICIAL TO EXTENDED BATTERY LIFE TO KEEP THE VEHICLE IN TRANSPORT MODE UNTIL THE VEHICLE IS PREPPED FOR SALE. IF THE VEHICLE SHOULD EXHIBIT A BLANK SCREEN OR OTHER SYNC SYMPTOMS AFTER IT HAS BEEN TAKEN OUT OF TRANSPORT MODE, REFER TO WORKSHOP MANUAL, SECTION 415-00 FOR NORMAL DIAGNOSIS. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

  Associated Products (18)

  2017 Ford Escape2017 Ford Explorer2017 Ford Fusion2017 Lincoln MKC2017 Lincoln MKZ2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Expedition2016 Ford F-1502016 Ford Fiesta2016 Ford Focus2016 Ford Mustang2016 Ford Taurus2016 Lincoln MKC2016 Lincoln MKS2016 Lincoln MKX2016 Lincoln Navigator
  Associated Documents

  • DownloadMC-10092402-0001.pdf↗
• July 1, 2016•Document ID: 10091267

  Service Bulletin/Repair Instructions
  EQUIPMENT; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 45918

  Date Added:

  February 11, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016-2017 FORD/LINCOLN VEHICLES WITH SYNC 3 MAY SEE A NAVIGATION FAULT MESSAGE APPEAR ON THE MAP ON THE HOME SCREEN OR A SYSTEM LOCK UP WHEN THE PHONE IS CONNECTED. APPLINK MAYBE INOPERATIVE, OR THE SYSTEM MAY PERFORM RANDOM REBOOTS DURING AN IGNITION CYCLE WITH THE PHONE CONNECTED. DETERMINE IF THE CUSTOMER HAS AN ANDROID PHONE WITH THE BASEBALL APPLICATION MLB.COM AT BAT INSTALLED. IF THE CUSTOMER DOES NOT HAVE THIS APPLICATION LOADED THEN PROCEED TO THE WSM, SECTION 415-00 FOR NORMAL DIAGNOSIS. IF THE CUSTOMER DOES HAVE THIS APPLICATION LOADED VERIFY IF THE VERSION IS 5.1.3 OR LOWER ON THE ANDROID PHONE. IF THE ANDROID PHONE WITH MLB.COM AT BAT HAS VERSION 5.1.3 OR LOWER PLEASE RECOMMEND THAT THEY UPDATE THEIR APP TO VERSION 5.2 OR HIGHER AND RETEST FOR THE CUSTOMER SYMPTOM. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS.

  Associated Products (26)

  2017 Ford C-Max2017 Ford Escape2017 Ford Expedition2017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Mustang2017 Lincoln MKC2017 Lincoln MKX2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Expedition2016 Ford F-1502016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Mustang+ 6 more
  Associated Documents

  • DownloadMC-10091267-0001.pdf↗
• July 1, 2016•Document ID: 10091230

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 45917

  Date Added:

  February 10, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016-2017 VEHICLES EQUIPPED WITH SYNC 3 MAY EXPERIENCE THE FOLLOWING CONCERNS; THE GPS NOT TRACKING THE VEHICLE POSITION CORRECTLY, THE VEHICLE LOCATION ARROW ICON SPINNING IN CIRCLES ON THE NAVIGATION SCREEN OR A SPINNING COMPASS ON NON-NAVIGATION VEHICLES. PERFORM THE FOLLOWING PROCEDURE TO RESOLVE. ENTER BEZEL DIAGNOSTICS PER WORK SHOP MANUAL (WSM) SECTION 415-00. SELECT TESTING SETTINGS FROM THE MENU. SCROLL DOWN AND PRESS CLEAR DR CALIB. PERFORM A DRIVE TEST FOR APPROXIMATELY 10 MINUTES, INCLUDE AT LEAST FOUR RIGHT TURNS AND FOUR LEFT TURNS WITH A VEHICLE SPEED OF AT LEAST 25 MPH. CONFIRM THAT GPS POSITION FOR NAVIGATION OR THE COMPASS FOR NON-NAVIGATION VEHICLES IS FUNCTIONING PROPERLY. ENGINEERING IS AWARE OF THIS CONCERN. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.

  Associated Products (28)

  2017 Ford C-Max2017 Ford Edge2017 Ford Escape2017 Ford Expedition2017 Ford Fiesta2017 Ford Flex2017 Ford Focus2017 Ford Mustang2017 Ford Taurus2017 Ford Transit2017 Lincoln MKC2017 Lincoln MKZ2017 Lincoln Navigator2016 Ford C-Max2016 Ford Escape2016 Ford Expedition2016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Fusion+ 8 more
  Associated Documents

  • DownloadMC-10091230-0001.pdf↗
• July 1, 2016•Document ID: 10091229

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT

  Mfr Comm. #:

  SSM 45916

  Date Added:

  February 10, 2017

  Manufacturer:

  FORD

  Summary

  SOME 2016 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION ALONG WITH A VALID PAID SUBSCRIPTION TO SIRIUS TRAVEL LINK MAY NOT DISPLAY SIRIUS TRAVEL LINK FUEL PRICES. REPLACING COMPONENTS WILL NOT RESOLVE THE CONDITION AND IS NOT RECOMMENDED AT THIS TIME. ENGINEERING IS CURRENTLY INVESTIGATING. IN THE INTERIM, THE FOLLOWING STEPS WILL RESET THE SYSTEM. POSITION THE VEHICLE OUTDOORS IN OPEN SKY. DISCONNECT THE BATTERY FOR 5 MINUTES. RECONNECT THE BATTERY AND START THE VEHICLE. SELECT SIRIUS TRAVEL LINK THEN FUEL PRICES. FUEL PRICE INFORMATION MAY NOT DISPLAY FOR UP TO 15 MINUTES WHILE THE SYSTEM IS UPDATING. THE SYNC VERSION CAN BE CONFIRMED VIA OASIS. MONITOR OASIS FOR FUTURE UPDATES.

  Associated Products (14)

  2016 Ford C-Max2016 Ford Edge2016 Ford Escape2016 Ford Expedition2016 Ford Fiesta2016 Ford Flex2016 Ford Focus2016 Ford Mustang2016 Ford Taurus2016 Lincoln MKC2016 Lincoln MKS2016 Lincoln MKT2016 Lincoln MKX2016 Lincoln Navigator
  Associated Documents

  • DownloadMC-10091229-0001.pdf↗
• June 16, 2016•Document ID: 10091140

  Service Bulletin/Repair Instructions
  EQUIPMENT; ENGINE

  Mfr Comm. #:

  SSM 45880

  Date Added:

  February 9, 2017

  Manufacturer:

  LINCOLN

  Summary

  2013-2017 EXPLORER, TAURUS, MKS EXHAUST STUDS NOT MISSING

  Associated Products (12)

  2016 Ford Explorer2016 Ford Taurus2016 Lincoln MKS2015 Ford Explorer2015 Ford Taurus2015 Lincoln MKS2014 Ford Explorer2014 Ford Taurus2014 Lincoln MKS2013 Ford Explorer2013 Ford Taurus2013 Lincoln MKS
  Associated Documents

  • DownloadMC-10091140-0001.pdf↗