Lincoln LS Complaints

982 consumer complaints on file.

#10246008October 18, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY 2000 LINCOLN LS HAS HAD NUMEROUS MECHANICAL PROBLEMS RESULTING IN THOUSANDS OF DOLLARS IN REPAIRS. THE CAR IS IN THE SHOP RIGHT NOW HAVING THE TRANSMISSION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245182October 12, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I CURRENTLY DRIVE A 2001 LINCOLN LS. THIS CAR HAS BEEN A COMPLETE NIGHTMARE AND IS COMPLETELY UNSAFE! THE SHIFTING ON THIS CAR IS COMPLETELY ERRATIC AND IS IN NO WAY SAFE. I KNOW MULTIPLE PEOPLE WHO HAVE THE SAME PROBLEM WITH THIS CAR AND LINCOLN IS NO HELP. THEY WILL NOT AND CAN NOT FIX OR SOLVE THIS PROBLEM. THEIR ONLY ANSWER IS TO REPLACE THE TRANSMISSION AND WHEN THAT IS DONE THE PROBLEM COMES BACK! WHILE DRIVING ON THE HIGHWAY AT 85 MPH MY CAR DECIDES TO CUT OUT ON ME AND DISPLAY AN ERROR MESSAGE. I ALMOST GOT INTO AN ACCIDENT. THE ONLY THING THAT SAVED ME IS THAT THE CAR BEHIND WE WAS ABLE TO SWERVE OUT OF THE WAY. MY CAR AUTOMATIC TRANSMISSION NO LONGER KNOW HOW TO SHIFT GEARS PROPERLY. IT IDLES IN BETWEEN GEAR CHANGES AND AT TIMES TAKES MINUTES TO ACTUALLY SWITCH GEARS AND SPEED UP THE ENGINE. MOST OF THE TIME ALL THAT WILL HAPPEN IS THE RPMS WILL RAISE TO 4500 AND I WILL NOT MOVE AT ALL. THIS IS A RECURRING PROBLEM WITH TONS AND TONS OF PEOPLE WHO HAVE BOUGHT THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245142October 11, 2008
SUSPENSION
A HOLLOW THUNKING NOISE IN THE FRONT END OF MY LINCOLN LS LED ME TO SEEK A DIAGNOSIS AND REPAIR ESTIMATE FROM 3 MECHANICS, INCLUDING THE DEALERSHIP FROM WHICH THE CAR WAS PURCHASED. ALL 3 AGREED THAT THE BALL JOINTS AND SUSPENSION HAD FAILED TO AN EXTENT THAT THE CAR WAS "UNSAFE TO DRIVE." I USED THE MIDDLE ESTIMATE, OFFERED BY A HIGHLY REPUTABLE MECHANIC WHO SPECIALIZES IN HIGH END CARS, AND SPENT NEARLY $2000. THE REPLACEMENT PARTS INCLUDED 4 BALL JOINTS, 2 OUTER TIE RODS, AND 4 SWAY BAR LINKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244944October 9, 2008
SUSPENSION:FRONT
MY 2000 LINCOLN LS HAD A SAFETY RECALL REGARDING THE LOWER CONTROL ARM AND BALL JOINT ASSEMBLY IN 12/2000. MY VEHICLE WAS INSPECTED BY THE DEALER AT THAT TIME BUT NO REPAIR OR REPLACEMENT WAS DONE. IN 2004, I HAD THE VEHICLE REPAIRED FOR A SIMILAR ISSUE WITH THE SUSPENSION AND STEERING BUT THE DEALER DID NOT NOTIFY ME OF ANY RECALLS THAT COULD HAVE AFFECTED THE SUSPENSION. YESTERDAY, 10/08/2008, I BECAME AWARE OF THE RECALL FROM A RETAIL STORE AFTER TRYING TO GET MY CAR TO ALIGN PROPERLY, AFTER SEVERAL FAILED ATTEMPTS. I CONTACTED FORD CUSTOMER SERVICE AT (800) 392-3673 TO VERIFY IF THERE WAS A RECALL ON MY VEHICLE, IN WHICH THEY NOTIFIED ME THAT SOUTH POINTE LINCOLN MERCURY INC AT 945 MOTOR CITY DRIVE, COLORADO SPRINGS, CO 80905, INSPECTED THE VEHICLE IN 12/4/2000 BUT DID NOT REPAIR OR REPLACE ANY PARTS ON THE VEHICLE. I NOW HAVE AN UNSAFE VEHICLE THAT WANDERS ON THE ROAD WITH THE POTENTIAL OF MY ENTIRE FRONT SUSPENSION ASSEMBLY FALLING OFF IF I DRIVE THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244984October 9, 2008
SUSPENSION:FRONT
2000 LINCOLN LS BALL JOINT FAILURE AT 65,000 MILES. NO INCIDENTS. COST TO REPAIR $1400. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244849October 8, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
2004 LINCOLN LS IDLES ROUGH WHEN STARTING AND STOPPING ALSO THE EMISSIONS LIGHT WILL BLINK. CONSUMER WOULD LIKE TO KNOW IF THERE ARE ANY RECALLS. *NJ THE DEALER REPLACED THE FILTER AND PERFORMED AN FUEL INJECTION SERVICE. THE VEHICLE RAN WELL UNTIL THE SPRING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243030September 22, 2008
WHEELS
THE LUG NUTS ON MY 2002 LINCOLN LS HAVE SWELLED ON THE LUG POSTS AND MAKE IT ALMOST IMPOSSIBLE TO REMOVE. THE CAR WENT INTO SERVICE AND I WAS PHONED AND INFORMED BY THE LINCOLN DEALERSHIP THAT NEW LUG NUTS COST $100 FOR THE CAR. FORD & LINCOLN KNOW OF THIS PROBLEM BUT REFUSE TO CORRECT THE PROBLEM. IS THERE ANY RECOURSE THROUGH YOUR ORGANIZATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243077September 22, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
FIRST IT STARTED OUT IN JULY 2007,AC WASN'T BLOWING LIKE IT SHOULD BE REPLACED CONTROL HEADS. THEN MY TRAC CONTROL LIGHT CAME ON AND PARK BRAKE LIGHT WAS ON CHECKED AND ADVISED REPLACED SPEED SENSOR. THEN CHECK ENGINE LIGHT CAME ON FOUND UPSTREAM BANK 2 02 SENSOR READING OUT OF SPEC. REPLACED 02 SENSOR AND CLEAR CODES. THAT COST ME$1285.51. WHICH I REPLACED SENSOR,SPARK PLUGS,COIL THEN IN JAN 2008 MY TRANSMISSION SHIFT HARD INTO REVERSE CHECKED AND ADVISED FOUND FAULTS IN SOLENOID,VALVE BODY,TRANS FILTER,REPAIRED CLEAR CODES,OK. REPLACED DRIVE BELT AND PULLEY. THAT BILL WAS 1318.72. WELL THEN IN 08/2008 SAME THING TRANSMISSION SHIFTS ROUGH CONCERN CYLINDER MISFIRE. CHECK ENGINE LIGHT BACK ON. THANK GOD HAD A RECALL FROM FORD ON THAT. FOUND CONTAMINATION IN BOTH SIDES REPLACED AFFECTED COILS,PLUGS,AND COVER WHICH THEY ONLY REPLACED 4 OF THE 8 COILS. THAT WOULD HAVE BEEN 593.18. THEN ON 08/2008 COOLANT LEAK JUST 3 DAYS AFTER GETTING IT OUT OF THE SHOP HAD TO REPLACE LEAKING THERMOSTAT CONNECTOR. HAVEN'T HAD ANY PROBLEMS RUNNING HOT UNTIL THEY WORKED ON IT 08/11/2008. *TR THE POWER WINDOW WAS INOPERATIVE. THE DEALER REPLACED THE REGULATOR/MOTOR. UPDATED 10/22/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241453September 9, 2008
AIR BAGS:FRONTAL
I BROUGHT A CAR FROM EXTREME MOTORCARS ON 08/05/2008. I LATER FOUND THAT AFTER LEAVING THE DEALERSHIP WITH THE CAR AND IT RAINED THE CAR LEAKS. I TOOK THE CAR TO A MECHANIC AND ALSO FOUND OUT THE CAR HAD NO AIR BAG. I CONTACTED THE DEALER AND NO RESPONSE WAS MADE ON THEIR PART. I COMPLAINED WITH THE LOCAL BETTER BUSINESS BUREAU AND THE DEALER RESPONSE WAS THE CAR WAS BROUGHT AS IS. ISN'T IT ILLEGAL TO SELL A CAR WITHOUT AN AIRBAG? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241171September 6, 2008
ELECTRICAL SYSTEM
MYSELF, AND JUST ABOUT ALL LINCOLN LS OWNERS ARE HAVING PROBLEMS WITH THE CAR COMPUTER SYSTEM. ETC - MESSAGE CAUSE THE CAR TO GO INTO A FAIL-SAFE MODE. BEEN TO THE SHOP SEVERAL TIMES BUT THE SAME PROBLEM STILL EXIST. ON THE WEB IT APPEARS ALL LINCOLN LS ARE HAVING THE SAME PROBLEM. I OWN A 2003 LINCOLN LS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239077August 20, 2008
SUSPENSION:FRONT, VISIBILITY, AIR BAGS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, STRUCTURE
THIS HAS BEEN A CONTINUING SAGA. STARTED APPROXIMATELY DATE BELOW BUT ONGOING AND MORE BEING ADDED. HAVE HAD TO REPLACE ALL WINDOW ASSEMBLIES DUE TO COMPLETE FAILURE WHERE GLASS FELL WITHOUT WARNING. DRIVERS FRONT BALL JOINT, CLOCK SPRING ( NO HORN, RADIO, CRUISE CONTROL OR AIR BAG) PROBLEMS WITH AIR CONDITIONING. TRUNK LINING CONTINUALLY COMING DOWN, PAINT CLEAR COAT, SPLOTCHES, LOOKS TERRIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238024August 13, 2008
POWER TRAIN
MY CAR ROLLED BACKWARD OUT OF A PARKING SPOT AT A MALL. WHEN IT CAME TO REST UPON THE BUMPER OF A TRUCK, IT WAS STILL IN PARK. THE WINDOWS WERE UP AND THE DOORS WERE LOCKED. IT WAS WITNESSED ROLLING BACKWARD WITH NO ONE IN THE CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10237415August 7, 2008
WHEELS, TIRES
THE LEFT REAR WHEEL/TIRE ASSEMBLY FAILED TO HOLD AIR. A LOCAL TIRE MERCHANT SAID THAT THIS IS CAUSED BY THE CHROME PLATING SEPARATING FROM THE ALUMINUM ALLOY WHEEL. THE DEALER AND LINCOLN-MERCURY SAID THAT THE FAILURE WAS DUE TO BRAKE DUST GETTING ON THE OUTSIDE OF THE WHEEL. THEY CLAIMED THAT THIS WAS NOT A DEFECT IN THE PRODUCT AND REFUSED A WARRANTY CLAIM. THEY WERE UNABLE TO EXPLAIN HOW DUST ON THE OUTSIDE OF THE WHEEL COULD CAUSE THE SURFACE INSIDE THE TIRE TO FAIL AND LEAK AIR UNTIL THE TIRE WAS FLAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237223August 6, 2008
ENGINE AND ENGINE COOLING
2001 LINCOLN LS WITH V8. VEHICLE HAD 70,000 MILES WHEN PURCHASED ONE YEAR AGO, NOW HAS 102,000. I HAVE HAD MULTIPLE ENGINE MISFIRES (WHICH CAUSES THE VEHICLE TO STALL OR SPUTTER DURING ACCELERATION,) WHICH RESULTED IN ME HAVING TO REPLACE THE COIL ON PLUG ASSEMBLIES AND SPARK PLUGS. THE REASON THESE COIL PACKS GO BAD IS BECAUSE OF A DEFECTIVE VALVE COVER GASKET, WHICH LEADS TO OIL GETTING IN THE SPARK PLUG WELLS. FORD HAS RECOGNIZED THE VALVE COVER GASKETS FROM THE FACTORY ARE FAULTY, BECAUSE THE REPLACEMENT GASKETS THEY MANUFACTURE ARE MADE OF A BETTER MATERIAL. THERE SHOULD BE A RECALL ON BOTH VALVE COVER GASKETS AND THE COIL ON PLUG ASSEMBLIES. I NOTICED THAT THE FORD THUNDERBIRDS USE THE SAME 3.9L V8 ENGINE, HAS THE SAME PROBLEM, AND FORD HAS ISSUED A RECALL FOR THE VALVE COVER GASKETS ON THESE ENGINES, JUST NOT FOR THE LINCOLN LS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237050August 5, 2008
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAULTY WINDOW REGULATORS IN A 2002 LINCOLN LS - WHILE DRIVING THE DRIVERS WINDOW AND RIGHT REAR WINDOW GLASS SUDDENLY SLAMMED DOWN INSIDE THE DOORS WITH NO WARNING WITHIN SEVERAL DAYS OF EACH OTHER. MY CAR HAS 46,000 MILES. THIS SHOULD NOT BE HAPPENING AND COULD BE A SERIOUS SAFETY ISSUE. THE PROBLEM IS WIDE SPREAD IN THE LINCOLN - DO A GOOGLE SEARCH FOR FAULTY WINDOW REGULATORS IN A LINCOLN LS - YOU WILL NOT BELIEVE HOW COMMON A PROBLEM THIS IS. THERE IS A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM - FORD KNOWS IT. I HAD BOTH WINDOWS REPAIRED AT A COST OF 436.36 - FORD AGREED TO PAY 210.00 OF THE BILL ........ THIS SHOULD BE A RECALL - WINDOWS ARE NOT SUDDENLY SUPPOSED TO DISAPPEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236663August 1, 2008
AIR BAGS, ENGINE AND ENGINE COOLING, EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING 60 MPH, THE DRIVER SIDE AIR BAG SUDDENLY DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE DEPLOYMENT WAS DUE TO AN IMPACT. THE VEHICLE WAS NOT SERVICED BY THE DEALER AND THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 61,000. UPDATED 09/10/08 *BF THE AC STARTED TO BLOW HOT AIR. THE CHECK ENGINE LIGHT ILLUMINATED, THE SUPPORT HANDLE IN THE BACK OF THE VEHICLE BROKE. UPDATE 09/16/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235975July 28, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 20 MPH, THE FRONT BALL JOINT FRACTURED AND THE FRONT END OF THE VEHICLE FELL TO THE GROUND. THE FRONT END WAS DAMAGED. THE ROAD CONDITIONS DID NOT HAVE POTHOLES AND WAS NOT A FACTOR. THE VEHICLE WAS TOWED TO A MECHANIC AND IS CURRENTLY BEING REPAIRED. NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IS RELATED TO THE FAILURE. THE FAILURE OCCURRED ON JULY 25, 2008, AND THE CONTACT HAS OWNED THE VEHICLE FOR ONE YEAR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235740July 25, 2008
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING 30 MPH, THE STUD ON THE LOWER BALL JOINTS FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE FRONT PASSENGER SIDE WHEEL DETACHED AND THE VEHICLE WAS TOWED TO HIS RESIDENCE. HE CALLED THE DEALER AND WAS ADVISED TO CALL FORD MOTOR COMPANY BECAUSE THEY WOULD PROVIDE HIM INFORMATION ABOUT NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). FORD STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN INSPECTED FOR THIS RECALL. THE CURRENT AND FAILURE MILEAGES WERE 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235215July 21, 2008
SUSPENSION
AT ABOUT 13,000 MILES, MY VEHICLE EXPERIENCED A FRONT BALL JOINT FRACTURE THAT RESULTED IN A RATHER EXPENSIVE REPAIR TO THE CAR WHICH IS BECOMING MORE PRONE TO SUCH ISSUES. IS THIS BALL JOINT COVERED BY ANY RECALL? IF IT MIGHT BE, HOW DO I LOOK INTO IT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234808July 18, 2008
WHEELS
TL*THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING 70 MPH, THE VEHICLE SUDDENLY BEGAN TO WOBBLE FROM SIDE TO SIDE. THE CONTACT THOUGHT SHE HAD A FLAT TIRE, BUT DISCOVERED THAT THE LUG NUTS AND STUDS HOLDING THE WHEEL HAD FAILED. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V136000 (WHEELS). THE CONTACT HAS REPLACED ONE REAR WHEEL, BUT THE SAME ONE NEEDS TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 165,000. UPDATED 09/29/08.*LJ UPDATED 09/29/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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