Lexus UX Service Bulletins
71 manufacturer communications on file.
- June 10, 2024•Document ID: 11005047Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 24LC02
- Date Added:
- July 23, 2024
- Manufacturer:
- LEXUS
SummaryThe Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
Associated Products (5)Associated Documents - June 10, 2024•Document ID: 11005046Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 24LC02
- Date Added:
- July 23, 2024
- Manufacturer:
- LEXUS
SummaryThe Data Communication Module (DCM), which supports Lexus Connected Services in your vehicle, may not have activated properly during vehicle delivery. This results in all connected services becoming inoperative, including Safety Connect features such as the SOS emergency calling feature.
Associated Products (5)Associated Documents - May 13, 2024•Document ID: 11005185Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- July 23, 2024
- Manufacturer:
- LEXUS
SummarySecond Key Delivery Program Frequently Asked Questions
Associated Products (14)Associated Documents - May 13, 2024•Document ID: 11005184Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01
- Date Added:
- July 23, 2024
- Manufacturer:
- LEXUS
SummaryThe table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
Associated Products (14)Associated Documents - April 19, 2024•Document ID: 11003650Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0023-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Associated Products (50)Associated Documents - April 19, 2024•Document ID: 11003648Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0024-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. •The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
Associated Products (51)Associated Documents - April 19, 2024•Document ID: 11003643Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0022-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Associated Products (46)Associated Documents - April 19, 2024•Document ID: 11003642Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0021-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryLexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. •The entire bulletin has been updated.
Associated Products (46)Associated Documents - April 19, 2024•Document ID: 11003641Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0020-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Associated Products (46)Associated Documents - April 19, 2024•Document ID: 11003595Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0023-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
Associated Products (50)Associated Documents - April 19, 2024•Document ID: 11003593Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0024-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. •The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
Associated Products (51)Associated Documents - April 19, 2024•Document ID: 11003588Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0022-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryAcid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Associated Products (46)Associated Documents - April 19, 2024•Document ID: 11003587Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0021-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryLexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. •The entire bulletin has been updated.
Associated Products (46)Associated Documents - April 19, 2024•Document ID: 11003586Service Bulletin/Repair InstructionsSTRUCTURE:BODY
- Mfr Comm. #:
- L-SB-0020-24
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryVehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Associated Products (46)Associated Documents - April 12, 2024•Document ID: 11003630Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01 Eligibility
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryThe table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
Associated Products (15)Associated Documents - April 12, 2024•Document ID: 11003575Service CampaignUNKNOWN OR OTHER
- Mfr Comm. #:
- 23LJ01 Eligibility
- Date Added:
- July 6, 2024
- Manufacturer:
- LEXUS
SummaryThe table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
Associated Products (15)Associated Documents - March 12, 2024•Document ID: 10253237Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- Lexus Second Key
- Date Added:
- April 15, 2024
- Manufacturer:
- LEXUS
SummaryThe table describes the phases currently planned for the Second Key Delivery Program and the estimated timing of announcement. This table will be updated over time as more details become available.
Associated Products (14)Associated Documents - March 12, 2024•Document ID: 10253236Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
- Mfr Comm. #:
- 23LJ01_P5_Dealer
- Date Added:
- April 15, 2024
- Manufacturer:
- LEXUS
SummaryDP: The subject vehicles were delivered with only one (1) Smart Key on select models since October 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) Smart Key and a second mechanical key.
Associated Products (14)Associated Documents - February 20, 2024•Document ID: 10252258Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); UNKNOWN OR OTHER
- Mfr Comm. #:
- LSB005722
- Date Added:
- April 1, 2024
- Manufacturer:
- LEXUS
SummaryTSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.
Associated Products (14)Associated Documents - February 13, 2024•Document ID: 10252248Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); UNKNOWN OR OTHER; COMMUNICATION:MANUFACTURER TELEMATICS
- Mfr Comm. #:
- LSB000722
- Date Added:
- April 1, 2024
- Manufacturer:
- LEXUS
SummaryOBSOLETE NOTICE February 13, 2024: This bulletin is now obsolete. Please see L-SB-0006-23.
Associated Products (4)Associated Documents