Lexus CT Service Bulletins
539 manufacturer communications on file.
- March 26, 2020•Document ID: 10173987Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-TT-0284-20
- Date Added:
- April 20, 2020
- Manufacturer:
- LEXUS
SummaryTT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
Associated Products (43)Associated Documents - March 26, 2020•Document ID: 10173986Service Bulletin/Repair InstructionsEQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- L-TT-0254-18
- Date Added:
- April 20, 2020
- Manufacturer:
- LEXUS
SummaryTT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
Associated Products (48)Associated Documents - March 9, 2020•Document ID: 10173793Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY
- Mfr Comm. #:
- L-TT-0281-20
- Date Added:
- April 13, 2020
- Manufacturer:
- LEXUS
SummaryTT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Associated Products (75)Associated Documents - February 6, 2020•Document ID: 10172827Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0060-13 Obs
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummaryTSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
Associated Products (119)Associated Documents - February 6, 2020•Document ID: 10172825Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- L-SB-0003-20
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummaryTSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
Associated Products (68)Associated Documents - February 5, 2020•Document ID: 10172821Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; AIR BAGS
- Mfr Comm. #:
- 19LE05 - Dealer
- Date Added:
- March 30, 2020
- Manufacturer:
- LEXUS
SummaryThe Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated
Associated Products (40)Associated Documents - December 10, 2019•Document ID: 10170747Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Dealer
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryDealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
Associated Products (42)Associated Documents - December 10, 2019•Document ID: 10170746Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- L-SB-0170-17_Rev
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryTSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Associated Products (41)Associated Documents - December 10, 2019•Document ID: 10170745Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- KLG_Dealer Packa
- Date Added:
- January 27, 2020
- Manufacturer:
- LEXUS
SummaryDealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
Associated Products (41)Associated Documents - November 18, 2019•Document ID: 10169332Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT:APPLIANCE:AIR CONDITIONER
- Mfr Comm. #:
- L-TT-0235-17_Rev
- Date Added:
- December 16, 2019
- Manufacturer:
- LEXUS
SummaryTT: HVAC drain tube is found to blocked/clogged.
Associated Products (30)Associated Documents - November 13, 2019•Document ID: 10169323Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); ELECTRICAL SYSTEM
- Mfr Comm. #:
- 19LE05_Dealer Pa
- Date Added:
- December 16, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (36)Associated Documents - November 8, 2019•Document ID: 10169424Service Bulletin/Repair InstructionsEQUIPMENT ADAPTIVE/MOBILITY; EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
- Mfr Comm. #:
- Updated ZLI_Deal
- Date Added:
- December 16, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: Customer Support Program ZLI Expired October 31, 2019. Lexus has received a number of reports regarding the halogen head lamps on certain 2011 ? 2013 CT 200h and 2010 ? 2012 HS 250h vehicles. In these reports, customers have indicated that their vehicle?s halogen low beam headlamp bulb lifetime is shorter than expected. Although the Halogen Low Beam Headlamp Bulbs are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever occurs first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage related to the halogen head lamp bulbs due to these circumstances
Associated Products (6)Associated Documents - October 23, 2019•Document ID: 10168547Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Dealer Dai
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryDealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
Associated Products (18)Associated Documents - October 23, 2019•Document ID: 10168546Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Region Let
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryRegion Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
Associated Products (18)Associated Documents - October 23, 2019•Document ID: 10167966Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- Lexus Customer R
- Date Added:
- November 18, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
Associated Products (18)Associated Documents - October 17, 2019•Document ID: 10168534Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- 19LE05-KLG - TI-
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryTechnical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2010 ? 2017 MODEL YEAR LX, 2010 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid Updated 10/17/2019
Associated Products (50)Associated Documents - October 17, 2019•Document ID: 10168533Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Dealer
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryDealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 17, 2019•Document ID: 10168532Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Area Le
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryArea Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 17, 2019•Document ID: 10168531Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 19LE05 - Region
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummaryRegion Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
Associated Products (40)Associated Documents - October 17, 2019•Document ID: 10168530Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- Lexus Safety Re
- Date Added:
- December 2, 2019
- Manufacturer:
- LEXUS
SummarySafety Recall and Service Campaign - Technician Certification Requirements
Associated Products (10)Associated Documents