Land Rover Discovery Complaints (2004)

51 consumer complaints on file.

#10381880February 6, 2011
SERVICE BRAKES, HYDRAULIC
AT 45 MPH HAD TO APPLY HARD BRAKING , THE TRUCK'S BRAKING SYSTEM RESPONDED POORLY CAUSING EXTRA LONG BRAKING DISTANCE. THE ABS , HILL DESCEND & TRACTION CONTROL WARNING LIGHTS CAME ON JUST BEFORE THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10368949December 1, 2010
STEERING
(1)INITIAL NEW POWER STEERING RACK/BOX LEAKED AND REPLACED WITH REFURBISHED STEERING BOX ON 12/15/2008, AUTO MILEAGE AT 26,916. THE NEW STEERING BOX WHICH CAME WITH THE NEW VEHICLE SHOULD NOT HAVE FAILED SO SOON AS WELL AS AT SUCH A LOW MILEAGE. (2)THE REFURBISHED STEERING BOX FAILED, LEAKED AND REPLACED AGAIN ON 4/5/2010 AT MILEAGE 34,142. (3) REPLACED REFURBISHED STEERING BOX FAILED, LEAKED AND REPLACED AGAIN ON 6/25/2010, MILEAGE 35,576. (4) AFTER A WEEK OF STEERING BOX LEAKAGE, FINALLY TOOK THE VEHICLE FOR SERVICE ON 10/29/2010, MILEAGE 37,605. REPLACED WITH A NEW (NOT REFURBISHED) STEERING BOX THIS TIME ON 11/15/2010. I HAVE REPLACED THE STEERING BOX 4 TIMES TOTAL TO DATE WITH LOW VEHICLE TOTAL MILEAGE OF 37,900. FOR SERVICE, I DRIVE 100 MILES EACH WAY AND WAIT FOR THE REPAIR TO BE DONE. THAT TAKES ALL DAY. I AM WAITING FOR THE NEW STEERING BOX TO FAIL AGAIN ANY TIME SOON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361989October 20, 2010
STEERING:HYDRAULIC POWER ASSIST:PUMP, STEERING
2004 LAND ROVER DISCOVERY HSE. CONSUMER EXPRESSES DISCONTENT REGARDING WARRANTY AND NEEDED REPAIRS *TGW THE CONSUMER STATED HE PURCHASED AN EXTENDED WARRANTY PLAN. THE WARRANTY COMPANY REFUSED TO AUTHORIZED THE REPLACEMENT OF A DEFECTIVE PUMP WITH NEW LAND ROVER REPLACEMENT PARTS. INSTEAD, THEY AUTHORIZED THE REPAIR FOR USED PARTS. AS A RESULT, THE SHOP WAITED WEEKS UNTIL THE PARTS WERE LOCATED. THE FIRST USED STEERING PUMP THAT WAS INSTALLED MALFUNCTIONED AND THE VEHICLE COULD NOT BE STEERED. A SECOND USED PUMP HAD TO BE LOCATED AND INSTALLED. THE CONSUMER STATED HE WAS WITHOUT HIS VEHICLE FOR TWO MONTHS. SHORTLY AFTER PICKING UP THE VEHICLE, IT BECAME APPARENT THAT THE SECOND USED REPLACEMENT WAS ALSO DEFECTIVE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354826September 10, 2010
SEATS:MID/REAR ASSEMBLY
TL*THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY. THE REAR PASSENGER MIDDLE SEAT BACK REST HOOK FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND STATED THAT THE HOOK ASSEMBLY COULD NOT BE REPAIRED; THEREFORE, THE ENTIRE SEAT NEEDED TO BE REPLACED. THE MANUFACTURER FILED REPORT 7451000 AND STATED THAT THEY ADVISED THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIRS. THE FAILURE AND THE CURRENT MILEAGES WERE 81,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350511August 19, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY II. THE CONTACT STATED THAT THE ENGINE WOULD EXHIBIT AN UNUSUAL TICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SIX TIMES WHILE UNDER WARRANTY AND VARIOUS REPAIRS WERE DONE BUT THE FAILURE PERSISTED. THE DEALER ADVISED THAT THE TICKING NOISE WAS THE SLEEVE ON THE NUMBER TWO CYLINDER SLIPPING AND WOULD EVENTUALLY CAUSE THE ENGINE TO SEIZE UP. THE DEALER RECOMMENDED REPLACING THE ENGINE. THE MANUFACTURER ADVISED THEY WOULD ASSIST WITH PARTIAL REPAIRS. THE FAILURE MILEAGE WAS 13,000 AND THE CURRENT MILEAGE WAS 61,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339730June 23, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY. WHILE DRIVING AT APPROXIMATELY 2 MPH, THE VEHICLE SURGED FORWARD BEFORE INDEPENDENTLY STOPPING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER TO BE EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT SERVICED. THE FAILURE AND CURRENT MILEAGES WERE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331410May 20, 2010
ENGINE AND ENGINE COOLING:ENGINE
OIL PUMP FAILED ON 2004 LANDROVER DISCOVERY AT 66,000 MILES. SECOND OIL PUMP FAILED AT 86,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328889May 4, 2010
SERVICE BRAKES, HYDRAULIC
FAILURE OF ANTILOCK SERVICE BRAKES. DEFECT FIRST IDENTIFIED IN MARCH 2005, WHEN HDC,ABS,TC AND RED BRAKE LIGHT CAME ON. VEHICLE TAKEN TO LAND ROVER OF WOOD BRIDGE WHERE THEY DIAGNOSED A LOOSE CONNECTOR. THESE LIGHTS CAME ON INTERMITTENTLY OVER THE LAST SEVERAL YEARS, BUT WENT OUT ON THEIR OWN USUALLY. IN LATE 2008 THE LIGHTS CAME BACK ON AND STAYED ON. CAR TAKEN BACK TO LR IN DEC. 17, 2008 WITH 38805 MILES. FAILURE OF THE ABS MODULATOR WAS DIAGNOSED, AND WARRANTY COVERAGE WAS DENIED, DESPITE WHAT WAS A FAILURE TO DIAGNOSE AND CORRECT THE PROBLEM IN 2005. REPAIR WAS TO BE $3000 PLUS LABOR. I SUBSEQUENTLY LEARNED THAT THERE HAVE BEEN RECALLS ISSUED FOR THIS PROBLEM AND IT APPEARS THE MY VIN NUMBER FALLS WITHIN THE RANGE. HOWEVER LR REFUSES TO COVER THIS REPAIR. I HAVE MADE 2 ATTEMPTS WITH CUSTOMER SERVICE TO HAVE LR REPAIR THIS DEFECT UNDER WARRANTY COVERAGE WITHOUT SUCCESS. I HAVE ALSO NOTED THAT THERE ARE OTHER SIMILAR COMPLAINTS FOR THE SAME PROBLEM AND LR CONTINUES TO AVOID THEIR RESPONSIBILITY TO HAVE SAFE VEHICLES ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323491April 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 2 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE CONTINUED ACCELERATING OVER A CURB AND THEN FLIPPED OVER. THE CONTACT DID NOT REPORT ANY INJURIES. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 37,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10317160March 5, 2010
SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM
FAILURE OF ABS SYSTEM WHILE DRIVING. 3-4 TIMES PER WEEK WHILE CITY DRIVING THE ABS/HILL DESCENT/TRACTION CONTROL WARNING LIGHTS AND CHIMES COME ON. THE SYSTEM TYPICALLY RESETS AFTER STOPPING AND RE-STARTING THE VEHICLE (SOMETIMES REQUIRES NEUTRAL START TO RESET). THIS IS SIMILAR TO A FAILURE I HAD IN A 1999 MODEL THAT REQUIRED OVER $3,000 IN REPAIRS TO REPLACE A FAILED ABS PUMP. LAND ROVER INSISTS THAT THERE IS NO FAULT CODE LEFT ON THE OBC AFTER THESE EVENTS, BUT ALL INDICATIONS POINT TO A SYSTEMIC AND ON-GOING PROBLEM WITH THE SERIES OF ABS PUMPS USED OVER THE YEARS. THIS SEEMS TO BE AN IMPORTANT SAFETY SYSTEM IN THE VEHICLE, BUT LR SEEMS TO HAVE NO INTEREST IN ADDRESSING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314478February 26, 2010
ENGINE AND ENGINE COOLING
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 2004 LAND ROVER DISCOVERY, [XXX] OIL PUMP FAILURE CAUSED ENGINE FAILURE AT 59,000 MILES. LAND ROVER DEALER QUOTES PRICE OF ENGINE REPLACEMENT AT $12,850. REQUESTED ASSISTANCE FROM BOTH LAND ROVER NORTH AMERICA CUSTOMER RELATIONS AND FROM LOCAL DEALER DUE TO A PATTERN OF SIMILAR OIL PUMP FAILURES IN 2003 AND 2004 VEHICLES. NO RESPONSE TO DATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10282372August 31, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS. THERE WAS A LOUD KNOCKING NOISE COMING FROM THE ENGINE. THE OIL PRESSURE WARNING LIGHT INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE STALLED WHILE ATTEMPTING TO PULL OVER TO THE SIDE OF THE ROAD. ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE ENGINE REQUIRED REPLACEMENT. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 46,842.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279707August 7, 2009
STRUCTURE
TL*THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY. IN HEAVY RAIN CONDITIONS, WATER BEGAN LEAKING ONTO THE DASHBOARD, STEERING WHEEL, MIDDLE CONSOLE, AND THE GEAR SHIFT. IF THE VEHICLE IS NOT BEING DRIVEN AT THE TIME OF THE WET CONDITIONS, MOLD BEGINS TO BUILD UP INSIDE THE VEHICLE. THE VEHICLE HAS BEEN IN AND OUT OF THE DEALER NUMEROUS TIMES. THE FIRST TIME THE FAILURE OCCURRED, THE MECHANIC STATED THAT IT WAS DUE TO A CLOGGED DRAIN. THE MECHANIC BLEW OUT THE DRAIN, BUT IT DID NOT CORRECT THE ISSUE. DURING THE SECOND FAILURE, THE MECHANIC COULD NOT DETERMINE HOW THE WATER WAS ENTERING THE VEHICLE. DURING THE THIRD VISIT, THE MECHANIC STATED THAT THE FAILURE WAS DUE TO WEAR AND TEAR. THE FURTHER STATED THAT THERE WAS AN AREA ON THE DRIVER'S SIDE THAT MAY HAVE BEEN THE POINT OF ENTRY FOR THE WATER. DURING THE FOURTH AND FIFTH VISITS, THE MECHANIC UNCLOGGED THE DRAIN AND STATED THAT IT WAS DUE TO THE LEAVES FROM THE TREES. THE FAILURE STILL PERSISTS AND THE CONTACT BELIEVES THAT THE MANUFACTURER SHOULD BE RESPONSIBLE. SHE STATED THAT THERE WAS A TSB FOR THE DEFECT AND WAS CONCERNED THAT THE VEHICLE WOULD BEGIN TO RUST. THE FAILURE MILEAGE WAS 34,436 AND CURRENT MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10250919December 6, 2008
SUSPENSION:FRONT
JUST GOT OFF MAJOR HIGHWAY AND CAR STARTED TO VIBRATE UNCONTROLLABLY AND MAKE A KNOCKING SOUND AND JUST STOPPED IF A LOUD NOSE THAT SOUNDED LIKE THE ENGINE FELL OUT. CARS BEHIND ME SWERVED TO AVOID HITTING ME AND TWO PEOPLE STOPPED TO PUSHED MY CAR OUT OF HARMS WAY. I HAD TO HAVE MY CAR TOWED AND THE NEXT DAY MY MECHANIC TOLD ME THE DRIVE SHAFT FELL OUT. THIS JUST HAPPENED THIS ON 12/2/08 AND I HAVE NOT HAD IT REPAIRED AS OF YET DUE TO THE COSTLY EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243555September 26, 2008
ELECTRICAL SYSTEM
MY PRIVATE MECHANIC GAVE ME A COMPUTER PRINT OUT THAT THERE IS A RECALL ACTION ON MY 2004 LAND ROVER DISCOVERY - "ON-BOARD DIAGNOSTIC SOFTWARE". THE CHECK ENGINE LIGHT HAS COME ON TWICE; FIRST TIME REPAIRED BY LR & THE 2ND TIME THEY WOULD NOT FIX IT & TOLD THERE WAS NO RECALL. THERE CLEARLY WAS A RECALL ISSUED BY LR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10240502September 1, 2008
ENGINE AND ENGINE COOLING:ENGINE
2004 LAND ROVER DISCOVERY II WITH 44K MILES, UNDER WARRANTY, AND RECENTLY SERVICED AT DEALERSHIP, SPONTANEOUSLY CAUGHT FIRE, WHILE UNOCCUPIED, AND TURNED OFF, TO THE POINT OF COMPLETE DESTRUCTION OF ENGINE & FRONT END, DID NOT DESTROY INTERIOR. EXTREMELY LUCKY THAT OTHERS WERE NOT HURT, OR NOT DRIVING AT TIME OF OCCURRENCE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10239973August 27, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2004 LAND ROVER DISCOVERY. WHILE DRIVING 70 MPH, THE CONTACT WAS CUT OFF BY ANOTHER VEHICLE. AS A RESULT, HE MADE A SHARP TURN AND THE VEHICLE FLIPPED UPSIDE DOWN. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 52,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10238381August 15, 2008
SERVICE BRAKES, HYDRAULIC
I AM THE OWNER OF A 2004 LANDROVER DISCOVERY WITH APPROXIMATELY 60,000 MILES ON IT. I HAVE RECENTLY HAD INTERMITTENT FAILURE OF THE ABS MODULATOR ON MY VEHICLE. THE ABS MODULATOR CONTROLS THE ANTI-LOCK BRAKE SYSTEM, THE HILL DESCENT CONTROL AND THE TRACTION CONTROL. WHEN THE ABS MODULATOR FAILS, THOSE SYSTEMS ARE NO LONGER AVAILABLE. WHILE TURNING OFF THE VEHICLE AND RESTARTING THE VEHICLE WILL RESET THE SYSTEM, THE ABS MODULATOR FREQUENTLY OCCURS WHILE THE VEHICLE IS MOVING. THERE IS NO WARNING FOR THE FAILURE, NOR IS THERE ANY PATTERN FOR THE FAILURE. THE VEHICLE WAS IN THE DEALER SERVICE CENTER FOR THIS PROBLEM LAST WEEK AND THIS WEEK AND THE DIAGNOSIS WAS FOR A REPLACEMENT OF THE ABS MODULATOR. THE ABS MODULATOR IS A $2,800.00 PART, WITH THE TOTAL COST, INCLUDING LABOR RESULTING IN A BILL FOR $3,500.00 TO REPAIR THIS SAFETY ISSUE. MY FAMILY BUDGET DOES NOT PRESENTLY ALLOW ME TO MAKE THIS REPAIR. IN DEALING THE SERVICE CENTER, I WAS INFORMED THAT LANDROVER IS AWARE OF THE FAILURE OF THE ABS MODULATOR AND HAS ISSUED AT LEAST 2 TECHNICAL SERVICE BULLETINS FOR A LESS COSTLY REPAIR OF SAME. HOWEVER, I WAS INFORMED THAT THE SUCCESS RATE FOR THOSE LESS COSTLY REPAIRS WAS EXCEEDINGLY LOW. IN CONDUCTING ADDITIONAL RESEARCH ON THIS TOPIC, I FOUND THAT THIS ISSUE AFFECTS ALL LANDROVER DISCOVERY'S PRODUCED FROM 1999-2004, SOME LANDROVER RANGE ROVER MODELS AND SOME OTHER LANDROVER MODELS. LANDROVER REFUSES TO ADDRESS THE ISSUE AND REFUSES TO MAKE THE NECESSARY REPAIRS TO MAKE THIS IMPORTANT SAFETY COMPONENTS OF THEIR VEHICLES RELIABLE. IT WOULD SEEM THE NHTSA IS IDEALLY SUITED TO MAKE THIS COMPANY ADDRESS SAFETY DEFECTS IN THEIR VEHICLES. PLEASE CONTACT ME SHOULD ADDITIONAL INFORMATION BE NECESSARY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236168July 28, 2008
VEHICLE SPEED CONTROL
WAS STOPPED W/ BRAKE APPLIED, ACCELERATOR PEDAL ACCELERATED WITHOUT APPLYING FOOT CAUSING VEHICLE TO RACE OUT OF CONTROL AT A HIGH SPEED CRASHING INTO PROPERTY AND OTHER VEHICLES. THERE WAS NO BRAKE PRESSURE WHEN I PUMPED THE BRAKES TO GET IT TO STOP. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10179336January 22, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* - THE CONTACT HAS A 2004 LANDROVER DISCOVERY SE7. THE CONTACT STATED THAT THE BRAKES ROTORS WERE WORN OUT COMPLETELY. HE TOOK HIS VEHICLE TO THE DEALER BEFORE THE WARRANTY RAN OUT COMPLAINING THAT THE BREAKS SQUEAKED EXCESSIVELY. THE CONTACT STATED THAT THE DEALER KNEW THAT THERE WAS A PROBLEM, BUT HE KEPT PUTTING HIM OFF UNTIL THE 50,000 MILE WARRANTY EXPIRED. THE CONTACT STATED THAT HE WOULD LIKE THE FRONT AND REAR ROTORS REPLACED BY THE DEALER. VEHICLE BEFORE THE WARRANTY RAN OUT, AND THE DEALER KEPT MAKING EXCUSES UNTIL THE WARRANTY RAN OUT. THE BRAKES WERE SQUEAKING EXCESSIVELY, BUT THEY TOLD THE CONTACT THAT THEY WOULD REPAIR THE VEHICLE AT CERTAIN INTERVALS, AND THE DEALER WAITED UNTIL THE 50 THOUSAND MILE WARRANTY RAN OUT. WARRANTY WAS OVER AND WAS NOW CHARGING THE CONTACT, WHO KNEW THE BRAKES AND MOTORS SHOULD HOLD UP FOR MORE THAN 3 YEARS. FLUID LEAKING UNDER THE VEHICLE NEEDED PADS AND ROTORS FRONT AND REAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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