Kia Telluride Complaints

2,086 consumer complaints on file.

#11756277August 11, 2026
SEATS
I am submitting this complaint regarding a serious safety concern involving my Kia Telluride and the recalled front power seat motor/fire hazard. We are parents of three children, and this vehicle is used to transport our family. We are extremely concerned about the potential for a vehicle fire caused by the defective seat motor and the fact that the issue has not been adequately remedied. Kia has previously issued a recall addressing the potential for the front power seat motor to overheat, melt, and potentially cause a fire. Despite the previous recall and attempted remedy, Kia has now issued another recall concerning the same or substantially similar safety issue. This raises serious concerns regarding the effectiveness of the original remedy and whether affected vehicles were actually made safe after the initial recall repair. According to information from NHTSA, vehicles affected by this issue have experienced incidents involving melted seat motors and seat fires. NHTSA has also advised owners of affected vehicles to park outside and away from structures because of the potential fire risk. As parents of three children, we find this particularly alarming. A vehicle fire is an extremely serious safety hazard, and the possibility of a fire developing in or around the seating area presents an unacceptable risk to our family. If a fire were to occur while our children were passengers, evacuating three children from the vehicle could be extremely difficult and dangerous. Our concern is not simply that the vehicle requires a repair. Our concern is that a known safety defect has already been subject to a recall and remedy, yet the safety issue has apparently continued or required another recall. Consumers who complied with the original recall should be able to reasonably rely on the manufacturer and its authorized repair facilities to have corrected the safety defect. 2024 Telluride 5XYP3DGC6RG524189
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755922August 10, 2026
ELECTRICAL SYSTEM, ENGINE
This is an update to my original NHTSA complaint (ID 11755209) regarding an intermittent no-start/no-crank defect on my 2023 Kia Telluride (VIN [XXX]). Since my original filing, the identical defect has recurred twice more, on XXX — once at approximately 1:01–1:30 PM EST and again at approximately 5:03–5:17 PM EST, the same day. In both incidents, the dashboard and infotainment system powered up normally, but the vehicle would not crank, consistent with all prior occurrences dating back to XXX. This brings the total documented occurrences to six between XXX and August 8, 2026, including two in a single day. In both August 8 incidents, my wife was stranded and had to be picked up because the vehicle would not start. This follows a dealer-confirmed and dealer-executed starter replacement (Kia of Cleveland, RO dated XXX, part #36100-3L160) that was performed after the dealer duplicated the fault on the vehicle and on a bench test — and a 4th recurrence on XXX, just 10 days after that repair. I have video evidence of all four August incidents (XXX, and the two on XXX showing the instrument cluster and infotainment fully powered with a no-crank condition. I am providing this update because the frequency of occurrences is escalating — two failures in a single day — despite a repair that was physically confirmed by the dealer's own testing. This strongly suggests the actual root cause (potentially an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) has not been correctly identified, and the defect continues to pose an unreasonable stranding risk to occupants. I am concurrently pursuing a vehicle replacement request with Kia America under Customer Care Case #26211382. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755912August 10, 2026
POWER TRAIN
our transmission not shifting to next gear on highway acceleration— RPM"s climbs but speed doesn't match—is a serious drivability and safety issue. My car was in the dealership for this problem and it has returned. my wife was entering a highway and RPM's increased and t .transmission wouldn't shit to the next gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755774August 9, 2026
SEATS, SEAT BELTS, ELECTRICAL SYSTEM
The vehicle randomly has seatbelt alerts for seats that are unoccupied and does not have anything on the seat.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755769August 9, 2026
UNKNOWN OR OTHER
During less than 25 mph vehicle Emergency Alarm stating "Engine Off Shift to P or N Then Start Engine". This causes loss of acceleration capabilities in active traffic and forces the car to stop to clear alarm in active traffic. At no time is the engine off during the alarm and I believe this is a false alarm caused by electronics. Video of alarm in real time available upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755746August 9, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Just started the car and the whole dashboard went blank, no speedometer, gas tank, nothing is showing like the whole dashboard died on us while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755708August 9, 2026
ENGINE
While driving, car alerted “Engine Off! Shift to P or N, then start engine”. I had to immediately pull to the side of the road and follow instructions. Due to previous unresolved issues car has had I recorded the message car was giving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755668August 8, 2026
UNKNOWN OR OTHER
The sunroof is stuck open and is loose on the tracks, if even on the tracks at all. Very dangerous, as it could fly off while I am driving. This is a common problem with the Telluride, and I believe it should be recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755510August 7, 2026
UNKNOWN OR OTHER
CLEAR COAT PEELING OFF IN SHEETS ON A 2023 KIA TELLURIDE. IT'S A KNOWN PROBLEM AMOUNG KIA OWNERS HOWEVER KIA IS NOT ACCEPTING RESPONSIBLITY FOR A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755247August 6, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
In August 2025, my Kia dealership serviced my 2021 Kia Telluride and billed me for 7 quarts of oil as part of the repair. Approximately four months later, in December 2025, the vehicle developed severe engine problems and became inoperable. The dealership diagnosed the failure as a collapsed timing tensioner and stated the engine required complete replacement. Kia Techline agreed with that diagnosis and used it as the basis for recommending a new engine. Despite acknowledging that engine replacement was necessary, Kia denied warranty coverage, leaving me responsible for an estimated $11,000 repair. I then obtained a second opinion from an independent, reputable repair facility. After inspecting the vehicle, the shop concluded the engine failure was not caused by a timing system failure. Instead, they found the engine contained only about one quart of oil and determined the damage resulted from oil starvation. They further stated that, in their professional opinion, the dealership had misdiagnosed the vehicle and that the low oil level was consistent with the possibility that the dealership failed to add the oil for which I was charged during the August 2025 service. What is especially concerning is that the dealership never documented or informed me that the engine was critically low on oil. Because the timing components rely on engine oil for lubrication, I believe it would have been impossible to properly inspect and diagnose a timing tensioner failure without recognizing and documenting the severely low oil level. Based on the independent inspection and the dealership's failure to identify or disclose the lack of oil, I believe the dealership either failed to perform the service as billed or failed to correctly diagnose the true cause of the engine failure. I am concerned that this incorrect diagnosis diverted attention from possible negligent workmanship during the prior service and led to an unnecessary recommendation for an $11,000 engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755209August 6, 2026
ENGINE, ELECTRICAL SYSTEM
My 2023 Kia Telluride (VIN [XXX]) has an intermittent no-start/no-crank defect that has occurred on four separate occasions between [XXX] and [XXX] (mileage range 49,850–51,180). In each occurrence, the dashboard and infotainment system power on normally, but the engine will not crank when the start button is pressed, with both key fobs. The fault clears itself with no consistent trigger, making it undetectable by standard diagnostic scans after the fact. The vehicle was taken to Kia of Cleveland (2492 South Lee Highway, Cleveland, TN 37311) three times. On the first two visits (6/18/26 and 7/1/26) the dealer could not duplicate the fault and returned the vehicle unrepaired. On the third visit (7/17/26–7/27/26), the dealer successfully duplicated the no-start condition both on the vehicle and on a bench test after removing the starter, and replaced the starter under warranty (part #36100-3L160). Despite this confirmed and completed repair, the identical no-start condition recurred on [XXX], only 10 days and approximately 250 miles later. This is a safety issue: on [XXX], my wife was attempting to leave for work with our twin 5-year-old daughters in the vehicle when it failed to start. This is the type of defect that could strand occupants in unsafe locations or conditions (heat, cold, traffic, isolated areas) with no warning and no reliable workaround. I have video evidence of the [XXX] incident showing the vehicle's instrument cluster and infotainment fully powered with a no-crank condition, timestamped and showing the odometer reading. I am filing this complaint because the defect has now defeated a dealer-confirmed and dealer-executed repair, suggesting a root cause (such as an immobilizer/smart-key system fault, IBU communication failure, or intermittent wiring/ground fault) that has not yet been correctly identified. I am concurrently requesting a vehicle replacement from Kia America under Case #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755180August 6, 2026
POWER TRAIN
The contact owns a 2022 Kia Telluride. The contact stated that while stopped on several occasions, the Auto START/STOP feature was activated, and the vehicle stalled. The vehicle was able to restart without any further issues. The vehicle was taken to a dealer on three separate occasions; however, the failure was not duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754967August 5, 2026
POWER TRAIN
A P0741 warning light comes on and off leading driver to believe the problem is intermittent when in fact it is a torque converter failed. The intermittent nature of the warning light could lead drivers to believe the problem is not a safety issue, particularly on a SUV with only 105,000 miles. However, when a converter fails it is definitely a safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754735August 4, 2026
ELECTRICAL SYSTEM
Digital instrument cluster disappears upon startup of vehicle. Happened today August 4, 2026. When the digital instrument cluster disappears, the gas cap is also unable to be opened. Getting out of the vehicle and locking the vehicle and then getting back in and restarting the vehicle resets the system. I found this fix after the first time this happened in 2023 by googling and there were so many complaints a forum had been made about it. This is approximately the fifth or sixth time this has happened since purchase of the vehicle in 2022. Previous year 2022 models have a recall for the same problem, my Telluride is not included in that recall as it was built approximately a month after the recall dates. Was able to report the information to my dealer today and have it documented, previous attempt attempts to have them documented at the service department have been denied and was given the reason of “there’s nowhere to put that information if you don’t bring the car in”.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754641August 4, 2026
UNKNOWN OR OTHER
Opened the sunroof wind deflector broke tracks broke will not close
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754612August 3, 2026
ENGINE
I bought my vehicle used around 62,000 miles, I was the second owner. Around 90,000 miles my vehicle suddenly stopped driving. There was absolutely no signs of issues prior to this event. I had it towed to the Kia dealership where they recommended an entire engine replacement, but assured me I was outside of warranty. I did not pay for extended warranty so I decided to take it to an independent mechanic who informed me there was a missing internal pin. This mechanic felt certain this was a manufacturing issue. He was able to repair multiple components without replacing the whole engine and the vehicle was drivable again. Now at 122,000 miles the vehicle had the same exact issue occur. I have owned this vehicle for less than three years and have had engine failure twice. After researching online there are many people who have experienced the same exact issues and probably thousands more who were not vocal about it. This is absolutely a manufacturing problem with this vehicle and it deserves to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754602August 3, 2026
SEATS
SUBJECT: SAFETY RECALL DENIAL APPEAL: Pinched Seat Harness Fire Hazard - 2024 Kia Telluride VIN: [XXX] KIA case #:XXX TO WHOM IT MAY CONCERN, I am filing an urgent safety appeal regarding a refusal by my local dealership to repair a severe fire hazard on my 2024 Kia Telluride. This vehicle is experiencing the exact failure mode detailed in federal safety recalls regarding the front passenger power seat wiring. The dealership has denied coverage by claiming rodent damage. However, the official photograph provided to me by the dealership’s own service department completely disproves the claim and confirms a manufacturing/design defect: 1. CLEAR MECHANICAL FLATTENING: The first wire in the harness is severely flattened and shows distinct mechanical abrasion and rubbing marks across its surface. The insulation is pressed flat, which can only happen under the immense pressure of the moving metal seat frame or track. 2. ELONGATED CUT AND SHEARED: The second wire directly behind it features a clean, continuous one-inch cut where the rubber insulation has been completely stripped away exposing the live circuit. 3. NO BIOLOGICAL EVIDENCE: There are no jagged chew marks, frayed insulation fibers, nesting materials, or pest droppings anywhere in the area or vehicle itself. This is an undeniable case of the seat mechanism pinching, rubbing, and exposing the wiring harness during normal operation, leading to a direct short circuit and blown fuses. Leaving a live, exposed wire beneath a moving power seat presents an immediate thermal and fire risk to my family. I requested that Kia Corporate immediately override this dealership assessment and to dispatch a Field Technical Specialist if necessary, and authorize the complete replacement of the damaged wiring harness under the active safety recall and factory warranty. They also wanted to repair this wire by using liquid rubber, which is totally unacceptable and I refused. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754591August 3, 2026
UNKNOWN OR OTHER
When turning the vehicle, say on to another road and not coming to a full stop, when you accelerate it doesn't want to accelerate, you press the pedal down gradually until all of a sudden it jumps to 2 or 3000 rpms and goes. Previously when we had this issue it was the AWD coupler that was fixed 1 to 2 years ago. My vehicle was inspected just before my warranty was up at around 98000 miles, I waited 8 hours for them to tell me they couldn't recreate the issue, I got in the vehicle and went to leave and had the same issue, turned around had their Lead Technician Zach ride with me and recreated the issue for him, he acknowledged that when I was accelerating the RPMs were not increasing, they kept my vehicle another 5 days after stating the first day they had to open a case with the Tech Line and do a flight diagnostic, after very poor communication over those days and the dealership telling me that the Tech line said if they couldn't recreate it there was nothing they could do, I finally called the Kia Customer Care line to ask for the Case number, the Kia Customer Care line stated that no where in the case did it state a Technician went on a ride along with me and experienced the issue and they also stated that Kia Tech line did not tell them there was nothing more they could do they asked them to keep trying to recreate the issue, eventually after having the vehicle for 6 days I finally had to go get my vehicle back. After 6 days of poor communication and no resolution. I have researched online regarding this issue as well and I am not the only one who has experienced this issue in this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754431August 3, 2026
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
Driving and brakes malfunctioned and would not stop causing an accident into a tree
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11754247August 2, 2026
SEATS
Purchased brand new 2/26. 5/26 driver seat locked randomly and stayed locked in unsafe position. Took to dealership they held for over one week, saw the initial problem but it fixed itself and they held it for a Week to recreate it. It is an intermittent issue, randomly locks. I picked it up and dealership told me to video it if it happens again and bring it back. Happened again 6/26 brought it back in showed video. This time it was still locked. They ordered the part but didn’t know when it would come in so I took my vehicle home. Dealership dropped contact with me, I called and emailed for status on reordered part. They ordered wrong part, wrong color, waiting for replacement. No communication again I called manager he called back told me he was asking for it from assembly line. Never heard from dealership again. Contacted Kia Customer Care to get involved, they told me dealership ordered part three times, always wrong color, waiting on Korea to get resolution. No communication again, contacted and escalated with Kia Cusotmer Care, spoke with JoAnne, she was contacting the dealership, getting a part from the assembly line. Joanne dropped communication. I’ve left voicemail and emails. No one is responding. I have a service dog, disabled veteran and four children two special needs. This vehicle was chosen specifically to transport everyone safely. We travel a lot. The loaner vehicles from dealership were not what we have and the dealership gave me grief for my service dog as “no animals allowed in rentals” but they allowed me to do it reluctantly. I need my vehicle, this one is randomly locking, making it dangerous to drive consistently and reliably. I have precious cargo with me, I do not trust it and I am requiring a replacement of the same vehicle. The lack of communication and care to fix this issue has left a huge lack of confidence in Kia as a whole.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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