Kia Telluride Complaints

2,086 consumer complaints on file.

#11746369June 25, 2026
Carry Handle, Shell, Base
I belive the manual of the Graco Extend2fit 3-in-1 Trueshield and possibly other Extend2fit models is in need of revision-specifically in the section that instructs how to measure for one inch of appropriate head clearance within the shell. I will attach two photos. One photo is a graphic from the manual, the other is a photo of my carseat, on which I drew two lines, one blue and one red. The graphic in the manual seems to show that one should measure for one inch of head clearance starting from the blue line I drew onto my photo. If you compare the fabric stitching in the graphic to the fabric stitching in the photo and identify the line relative to the stitching, the part you measure from appears to match the blue line I drew in my photo. I have always measured from the blue line I drew and I've owned the seat for 6 years. But according to Graco, I have been measuring wrong all this time, which means my child has been unsafe all this time. After talking with CPSTs at Graco, they are insisting that you are supposed to measure from the red line I drew onto my photo. This doesn't make sense because: 1.) That does not match the graphic provided in the manual. 2.) The red line's only physical marker is the fabric cover. The cover can shift, as mine does, exposing more of the headrest adjustment handle underneath, which would alter the measurement point since, according to Graco, the only point of reference is apparently the fabric cover. This will lead to inaccurate measurements everywhere. Fabric covers are not consistent reference points. I have spoken with many respected CPSTs outside of Graco, and none of them know for sure which line to measure from, the red or the blue line I drew. Many are convinced it is the blue line, as I am. If CPSTs are confused, I can guarantee most people are confused. Which means many people are measuring from the blue line, and according to Graco, that is incorrect. Incorrect fits lead to unsafe children, so this needs to be addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746327June 24, 2026
UNKNOWN OR OTHER
My 2020 Kia Telluride that has Snow White Pearl paint that is coming off in chunks. There are lots of records of 2017-2023 Kia's that have the Snow White Paint peeling off. The paint is coming off the roof and hood area. The exposed metal can quickly develop penetrating rust. This weakens the metal's ability to withstand impacts increasing the risk of failure during a crash. Also the flaking clear coat and paint, creates highly reflective surfaces distracting other drivers. Also the paint peeling in large sheets can detach and potentially strike following vehicles and causing road hazards or accidents. The dealership has taken pictures and acknowledged the issue but fails to correct it due to "high mileage" and me not having a paint warranty. The problem started about 7 months ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746328June 24, 2026
SEAT BELTS
This vehicle was sold to me on 4-6-2026 and the recall was never disclosed to me. The recall was not mentioned to me at all. I found out through another dealership in early June that the vehicle had a recall. The recall was put on the vehicle on 3-9-2026 which is almost a month before I purchased it. I was advised that this vehicle was a stop sale vehicle so it should have never been sold to me. I reached out to the dealership who refused to take responsibility for this issue and I also reached out to Kia who admitted on a recorded line that the vehicle was a stop sale vehicle and should have never been sold yet they failed to make this right and take the vehicle back. At this point I do not want the vehicle and I need someone to make it right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746310June 24, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Bought car on a Saturday (6-20-26)and that night noticed the drive mode was broke and the forward Collison is broke and will go on and off. Dealership said they did the whole inspection on the car before they put it on the lot to sell. Also, oil was extremely low when I left the lot and had to go back for an oil change. Took it to them on 6-22 to repair and have had to call to ask about my cars status when they said they would call me. Never would get an answer as to what was going on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746105June 24, 2026
ENGINE
While driving, alarm bells go off and the display reads “engine is off. Pull over and put in p/n”. Car maintains radio but engine is off until able to be restarted. Has happened twice and been brought to dealership twice. They say there is no code showing and send us home without repairs. Extreme safety concerns for car to turn off mid driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746035June 23, 2026
STRUCTURE:BODY
My vehicle’s white exterior paint and clear coat are delaminating and peeling off in pieces while driving. Loose paint pieces fly off the vehicle, creating a potential road hazard for other drivers. The defect affects the hood, the front, and the area above the windshield. The vehicle is available for inspection upon request. The paint delamination has been visually confirmed and is worsening over time. I have contacted Kia customer service multiple times by phone and email requesting repair or resolution. Kia has not responded or offered any remedy. The defect has not been inspected by the dealer as Kia declined to address it. No warning lamps or messages are applicable to this defect. The peeling first became noticeable approximately June 1st, 2026 and has progressively worsened since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745958June 23, 2026
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2025 Kia Telluride. The contact stated that while driving at an undisclosed speed, there was a loud sound coming from the sunroof glass before the glass shattered. There was no impact on the sunroof glass to cause the failure. Small glass fragments fell into the second and third row seats. The vehicle was taken to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745783June 22, 2026
SUSPENSION
The CV axel is bad and needs replaced. I am only at 72,000 miles. If I had not gotten an oil change and the technician saw it, it could have broken while driving this coming weekend for 14 hours. Independent service center is replacing. No warning. This could have caused a serious accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745611June 22, 2026
ENGINE
The contact owns a 2024 Kia Telluride. The contact stated that while driving 5 MPH, the vehicle stalled. The contact stated that the engine warning light was illuminated and the message “Engine Failure – Shift to Park or Neutral” was displayed. The dealer was contacted but the vehicle was not yet diagnosed or repaired. The failure was a recurring failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745549June 22, 2026
ELECTRICAL SYSTEM, ENGINE
The engine cooling fan activates at high speed and runs continuously for an extended period — in one instance, overnight — after the vehicle has been turned off, locked, and left unattended. This has occurred on multiple occasions. No warning lamps or messages appear before or during the event. The vehicle gives no indication anything is wrong; the fan simply runs at full speed on its own, without the ignition on, for hours at a time. The component involved is the engine cooling fan and/or its control module. Based on owner community research, the likely cause is a faulty signal being sent to the Engine Control Module, which triggers the fan to run even when the vehicle is not overheating and is fully shut off. The component is available for inspection. Safety risk: The vehicle is parked in an attached garage. An electrical component running uncontrolled and unattended for hours inside an enclosed structure attached to a residence poses a credible fire hazard. A bedroom is located directly above the garage. This is not an inconvenience — it is a fire risk to occupants of the home. The problem has been reported to an authorized Kia dealer on multiple occasions. The dealer was unable to replicate the condition during the service visit and did not perform a repair. The defect is intermittent in nature, which makes dealer replication difficult, but video documentation of the fan running with the vehicle off and unattended exists for multiple incidents. The vehicle has not been inspected by police or insurance representatives. No warning lamps illuminate during or prior to the event. The fan simply activates after shutoff with no prior symptoms. VIDEO LINK of both incidences: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745343June 20, 2026
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? The factory paint on my 2020 white Kia Telluride has failed. The paint is peeling and flaking from the hood and the roof of the vehicle. The vehicle is available for inspection upon request, and I have photographs documenting the paint failure. How was your safety or the safety of others put at risk? The peeling paint exposes the underlying metal to the elements, which may lead to corrosion and deterioration of the vehicle over time. Pieces of peeling paint may also detach while the vehicle is being driven, creating a potential hazard for other motorists. In addition, the loss of the factory paint significantly reduces the value of the vehicle and raises concerns about the quality and durability of the manufacturer's finish. Has the problem been reproduced or confirmed by a dealer or independent service center? At this time, the problem has not been confirmed by a Kia dealer or an independent service center. However, I have found numerous reports from other owners of white Kia Tellurides experiencing similar paint peeling issues, suggesting this may be a widespread manufacturing defect. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Not at this time. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lights, messages, or other vehicle symptoms before the paint began peeling. The issue developed gradually as the factory paint began separating from the hood and roof under normal use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745353June 20, 2026
UNKNOWN OR OTHER
The paint on my white 2020 Kia Telluride is peeling/delaminating from the hood and the area directly above the windshield (A-pillar/roof edge). Peeling began as small chips and has progressed to larger sections coming off down to bare primer/metal, with no impact or collision involved. This appears consistent with a known paint adhesion defect affecting Pearl White Kia Telluride and Sorento vehicles across multiple model years, as documented in numerous other owner complaints and online forums. The peeling paint exposes bare metal to the elements, creating a risk of corrosion/rust that could compromise body panel integrity over time. It also significantly reduces visibility-adjacent surface integrity near the windshield area and creates sharp/jagged paint edges. This is not isolated wear-and-tear damage but a manufacturing/coating defect, as the primer layer is visibly intact and separating cleanly from the base coat. I am requesting NHTSA investigate this as a widespread manufacturing defect, as it appears Kia has been aware of this issue but has not issued a recall or extended warranty coverage to affected owners outside the standard paint warranty period.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745299June 19, 2026
VISIBILITY/WIPER
I purchased a 2025 Kia Telluride on 6/23/2025. In February 2026 I started having issues with the windshield wiper system. When I spray the front windshield, it would leak fluid on the back windshield. Brought the car in for service at the end of February and they said I needed a new motor, but never called me back to replace it. On 5/7/2026, I brought the car in and they couldn’t replicate the issue. On 5/28/2026 I brought it back, they again told me they couldn’t duplicate the issue. The service coordinator repeatedly told me this was a “feature”. When I picked it up, I replicated the issue immediately and they said I had some weird setting on which is why it happened. The issue continued so I brought it back 6/3. They claimed to have opened a tech line case with Kia so they replaced the motor and switch. I went to pick it up on 6/18 and the issue was still there. Again I have the service manager telling me it’s a “feature” and all Tellurides do this. Except the loaner I had for 3 weeks was the same year and model and did NOT do it. Also my car didn’t do this for the first 8 months I owned it. They swapped a piece from the loaner I had and put it on my car because the loaner wasn’t leaking. Swapping this piece did not fix the issue. They have no idea how to fix it and they never actually opened a tech line case with Kia. Confirmed this with Kia Consumer Affairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745188June 19, 2026
ENGINE
While driving the car the engine lost all rpm, as in it went to zero rpms. The electrical system did not lose power. The console flashed a red warning light and had a message that I should shift to park or neutral, and restart the engine. You must apply the brake to restart the engine. When you shift to park/neutral and restart the engine, everything works fine. There was absolutely no warning that this was going to happen. No noises, no console warning lights, nothing. I believe it is a matter of time before this causes an accident. The engine just quits without warning. It has happened mostly at lower speeds while decelerating or braking, but has occurred once on a highway. Should this issue happen in high traffic, or high speed, it could absolutely cause an accident. The car has been at a dealership since 21MAY over this issue. They have driven it, but have not found anything wrong. They found no stored error codes. We have had a loaner vehicle since then. I'm fearful they will force us to take the car back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744967June 18, 2026
POWER TRAIN
The contact owns a 2020 Kia Telluride. The contact stated that while driving with the AWD activated in the rain, the vehicle ran off the road. There were no warning lights illuminated. The contact spoke to the seller, who confirmed a previous failure with the AWD coupler. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. Another local dealer, Kia Service - Southlake Kia (4191 E Lincoln Hwy, Merrillville, IN 46410); was contacted but the vehicle was not diagnosed or repaired. The dealer stated that there was no warranty coverage on the vehicle for the failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744971June 18, 2026
EXTERIOR LIGHTING
SC299 (high‑beam headlight failure) is actually a safety defect tied to visibility and part of a recall which my telluride falls just outside of
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745064June 18, 2026
ELECTRICAL SYSTEM
The wind deflector and track assembly on the sunroof of our 2020 Kia Telluride (56K miles) broke when trying to open the sunroof and Kia Corporate is unwilling to cover the cost of the repairs ($4,000). Because the track assembly cracked, the dealer had to break another part just to get the sunroof glass to sit flush, and it is only being held down with Gorilla tape. This happened in the drive way at our home and thankfully not on the highway at high speeds. We already had to pay $350 for Kia just to break a part of the sunroof so that it sits flush and they are quoting $3800+ for the remaining repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744919June 18, 2026
ELECTRICAL SYSTEM, ENGINE
Multiple times over the course of six months the vehicle would turn itself and all electric components off while being driven, with no warning. The car would then refuse to restart.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744675June 17, 2026
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2020 Kia Telluride. The contact stated that while driving at various speeds, the vehicle was consuming an excessive amount of engine oil. No warning light was illuminated. The contact stated that while driving at slower speeds, the vehicle lost automotive power. The vehicle was taken to a local dealer, where it was diagnosed with oil consumption and a misfire in cylinder #3. The vehicle was repaired; however, the failure reoccurred. Upon further inspection, the contact stated that as per the Kia App, the vehicle was diagnosed with error codes: P030300 and P030500. The local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744694June 17, 2026
ELECTRICAL SYSTEM
I have a 2020 Kia telluride. On 6/14/2026 I opened my sun roof and was unable to close it. I called my local dealership and was advised that they were unable to look at my car for at least 2 weeks. I am currently having it repaired by a licensed auto shop which will cost me $3800.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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