Kia Stinger Complaints

171 consumer complaints on file.

#11427697August 4, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Kia Stinger. The contact received notification of NHTSA campaign number: 20V518000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The manufacturer was notified of the issue and confirmed that the part was not available. The contact had not experienced a failure. Parts Distribution Disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421197June 16, 2021
UNKNOWN OR OTHER
moving forward into parking space with my foot on the brake car accelerated and smashed into a tree.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11419749June 5, 2021
UNKNOWN OR OTHER
In March of 2021 We purchased a 2022 Stringer after driving vehicle me and family members noticed car had STRONG GAS SMELL that DID NOT go away as a matter fact SMELL got STRONGER to the point we started getting HEADACHES every time we rode in this vehicle. I contacted Sale Person who sold us the vehicle advised him car smells of STRONG GASES who informed me to contact Service Department and let Service Department know the problem I’m having with my new purchase 2022 Stringer which I did. After reaching out to service department! phone was given to Service Manger who informed me all new vehicle have a coding which makes cars smell of gas however, smell should go away after 2,000 continue driving miles. Per Service Management continue driving vehicle if smell doesn’t go away He will check vehicle out. SMELL DID NOT GO AWAY we felt like we we’re going to DIE smell was so strong that is when I contacted Dealership spoke with several people letting them know this car is going to blow up at least it smells like it. Once I spoke with financial Department Management informed him of problem we were having with vehicle and TOLD HIM I’M NOT DRIVING VEHICLE ANYMORE IT IS GOING TO BLOW UP GAS IS SO STRONG per the financing Manager he DID NOT BLAME ME HE ALSO suggested We not DRIVE Vehicle. I had it towed in to dealership for several days hear from no one about car was told per service manger car was being checked out by KIA’s top mechanic it’s ok to drive now it is dry there is no moisture we can drive it. Unknown to me what is wrong with this car but something is TERRIBLY WRONG with this car No I don’t feel safe to drive this car with me nor my family we felt like we were going to DIE in the car SMELL was that STRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419046May 30, 2021
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
After failed first fix at 300 miles, wife was driving an ran out of gas on highway around 800 miles on O/D. Told this time the entire instrument/gauge cluster is bad. Dangerous situation to run out of fuel on a highway. Kia roadside assistance driver would not come and get her as she was on an Express Lane. Had to fill up car with fuel myself (after scrambling down highway embankment) while standing in traffic lane (fuel fill cap is on driver's side).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415930May 10, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED STEVE LANDERS KIA (201 COLONEL GLENN PLAZA LOOP, LITTLE ROCK, AR 72210, (501) 404-4268) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415397May 6, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED ARCHER KIA (11614 SOUTHWEST FWY, HOUSTON, TX 77031, (888) 879-5194) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412822April 19, 2021
ENGINE
JUST PURCHASED A 2021 KIA STINGER GT AWD NEW ABOUT A MONTH AGO. JUST OVER 1000 MILES ON IT NOW AND ENCOUNTERED A CONCERNING ISSUE. SITTING AT A STOPLIGHT WITH THE AUTO START/STOP OFF, TRACTION CONTROL OFF AND IN SPORTS MODE, I PRESSED THE GAS PEDAL AND THERE WAS A SLIGHT HESITATION FOLLOWED BY A PRETTY FORCEFUL LURCH FORWARD. AS I APPROACHED THE NEXT STOPLIGHT SEVERAL HUNDRED FEET FURTHER AHEAD THE CAR COMPLETELY STALLED OUT. I TOOK IT TO THE DEALER AND THEY COULD NOT DUPLICATE IT... OF COURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407571April 12, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2021 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NALLEY KIA (7849 MALL PKWY, LITHONIA, GA 30038, (770) 288-5283) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407330April 9, 2021
VISIBILITY/WIPER
EARLIER TODAY WHILE DRIVING ON THE TOLLWAY I HEARD A LOUD NOISE(SOMEWHAT LIKE A BLOW OUT) I PUT ON MY HAZARDS AND PULLED OVER. I EXITED THE TOLLWAY TO FIND THE SUNROOF SHATTERED WITH A HUGE HOLE!!! THANK GOD I HAD THE SHADE CLOSED! THIS IS THE SUNROOF, NOT ONE OF THE WINDOWS OR WINDSHIELD!! THERE WAS NOT MUCH TRAFFIC AND I KNOW NOTHING HIT THE CAR AT ALL. I VISITED THE DEALERSHIP WHERE THE ADVISOR INFORMED ME THAT THE MANAGER SAID THIS IS COMMON AND SHOULD BE UNDER WARRANTY AND THEY WOULD TAKE THE CAR IN TO INSPECT IT. THERE WAS AN HOUR AND A HALF WAIT SO THEY SHUTTLED ME HOME. AFTER ABOUT 5 HOURS I CALLED TO CHECK ON THE STATUS AND WAS NOW TOLD THAT IT WAS NOT COVERED AND I WOULD HAVE TO FILE A CLAIM WITH MY INSURANCE, AND NO EXPLANATION OF THE REVERSAL, SO I DID CALL TO FILE A CLAIM WITH MY INSURANCE COMPANY. I ALSO DID AN INTERNET SEARCH AND FOUND OUT WHAT THE SERVICE RECEPTIONIST SAID WAS TRUE! THIS HAS HAPPENED BEFORE WITH KIA AND OTHER VEHICLES WHICH IS UNBELIEVABLE!!! BECAUSE, IN THIS CASE, KIA KNOWS ABOUT THIS PROBLEM, THEY SHOULD BE HELD RESPONSIBLE, AT LEAST BY HAVING IT REPAIRED UNDER WARRANTY EVEN IF THERE IS NO RECALL YET. THIS SHOULD NOT BE THE RESPONSIBILITY OF MY INSURANCE OR ME! PLEASE DO NOT ALLOW THEM TO WAIT UNTIL SOMEONE IS SERIOUSLY HURT OR WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405181March 27, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
BRAND NEW CAR, JUST OVER 300 MILES ON THE ODOMETER. SUDDENLY LOST POWER WHILE DRIVING ON A BUSY MAIN ROAD IN FAIRFAX, VA. WAS ALMOST REAR ENDED (INCHES TO SPARE) AND STRANDED ON THE ROAD. CAR WOULD NOT RESTART. A POLICE OFFICER RESCUED ME AND PUSHED ME TO SAFETY ON A NEARBY RESIDENTIAL SIDE STREET TO AWAIT A TOW TRUCK. TURNS OUT THERE WAS A DEFECT IN THE WIRING FROM THE FUEL SENDING UNIT AND THE FUEL GAUGE WAS REPORTING JUST UNDER HALF A TANK DESPITE BEING EMPTY. THE VEHICLE WAS SO NEW THAT I HAD NOT FILLED IT UP SINCE TAKING DELIVERY. GIVEN THIS WAS A BRAND NEW CAR, SPORADIC DRIVING DUE TO THE PANDEMIC, SHARING THE CAR WITH MY WIFE AND THE FACT THIS CAR IS MUCH LESS FUEL EFFICIENT THAN MY PREVIOUS CAR, I DID NOT REALIZE THE GAUGE WAS STUCK AND WAS NOT AS SUSPICIOUS ABOUT IT AS I WOULD PERHAPS HAVE BEEN IN ANOTHER CAR. MOMENTS EARLIER, I HAD BEEN ON A BUSY HIGHWAY WITH NO SHOULDER DUE TO CONSTRUCTION. IF I HAD RUN OUT OF GAS THEN, IT COULD HAVE BEEN A VERY DANGEROUS SITUATION. UNEXPECTEDLY LOSING ALL POWER AND NOT KNOWING THE FUEL LEVEL IN THE VEHICLE COULD LEAD TO A VERY DANGEROUS SITUATION. I WAS FORTUNATE THAT I DIDN'T GET REAR ENDED, AND THAT THERE WAS A POLICE OFFICER NEARBY WHO CAME ACROSS ME AND HELPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404923March 25, 2021
ELECTRICAL SYSTEM, ENGINE
I RECENTLY PURCHASED A USED 2018 KIA STINGER PREMIUM. I WAS NOTIFIED ONLINE THAT MY VEHICLE HAD AN OUTSTANDING RECALL, SC196A WITH A FIRE HAZARD FROM THE FUSE BOX. I MADE AN APPOINTMENT WITH GARDEN GROVE KIA AND ASK NUMEROUS TIMES IF THE PART COULD BE ORDERED AHEAD OF TIME BEFORE I TOOK IT IN SO I DON'T HAVE TO BE INCONVENIENCED TWICE. I WENT TO THE DEALERSHIP AND WAS TOLD TO LEAVE THE VEHICLE FOR 3 HOURS FOR AN INSPECTION AND THEN THE PART WOULD BE ORDERED FOR ME TO COME BACK FOR THE INSTALL. I THEN CALLED THE HUNTINGTON BEACH DEALERSHIP AND THEY TOLD ME THE SAME THING. I HAVE CONTACTED KIA CORPORATE AND AM AWAITING AN ANSWER. THERE HAS TO BE A MORE EFFICIENT WAY OF DEALING WITH THIS RECALL. THIS SHOULD BE DONE IN A SINGLE APPOINTMENT AND IS A LIABILITY FOR ME TO HAVE TO RETURN LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404253March 22, 2021
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 KIA STINGER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE WARNING LIGHT HAD ILLUMINATED. HE ALSO STATED THAT A BURNING ODOR WOULD EMIT FROM THE VEHICLE WHILE DRIVING AT HIGHWAY SPEEDS. THE CONTACT THEN RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. DULLES KIA(107 CATOCTIN CIR SE, LEESBURG, VA 201750), WAS CONTACTED BY PHONE AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11398864March 3, 2021
ENGINE
I HAVE BEEN NOTIFIED BY KIA THAT THERE IS A RECALL CAUSING ENGINE FIRES BACK IN NOVEMBER 2020. I HAVE BEEN TRYING NOW WITH TWO DEALERSHIPS FOR MONTHS TO GET IT FIXED. I AM TOLD THEY EITHER DON'T HAVE THE PART AND I CAN'T MAKE AN APPOINTMENT OR WHEN I MAKE THE APPOINTMENT AND SHOW UP, THEY DON'T FIX IT. KIA CONSUMER AFFAIRS TOLD ME THEY NEED TO FIX IT BUT I HAVE NO RESOLUTION. I GET PUT ON 30 MINUTE+ HOLD TIMES WITH THE DEALERSHIPS OR A VOICEMAIL WITH NO CALL BACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398928March 3, 2021
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402, (708) 797-0300) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397459February 22, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
MY VEHICLE WAS STOPPED AT AN INTERSECTION COMING OFF INTERSTATE THIS EVENING AND MY CAR JUST JUST DOWN AS THE LIGHT TURNED GREEN. I TRIED TO START IT 3X AND 4TH TIME I OPENED THE DOOR AND SHUT IT AND THEN IT STARTED. 3 DAYS AGO I GOT A VOICE WARNING SOMETHING IS WRONG W THE ENGINE CONTROL SYSTEM. TOOK IT TO DEALERSHIP AND THEIR SYSTEM IS DOWN BUT SAID IT COULD BE BECAUSE FUEL WAS LOW AND DIRT COULD HAVE CAUSE THE WARNING. THEY CALLED SATURDAY TO CHECK ON ME AND IT WAS FINE UNTIL TODAY. I WILL HAVE IT TOWED TO DEALETSHIP. THIS HAPPENED BEFORE ABOUT SIX MONTHS AGO AND THEY CHANGED BATTERIES IN KEY FAUB AND HAS BEEN FINE TIL TODAY. OTHERS SHARING ON FORUM HAVE HAD SAME ISSUES. ONE HAD BODY CONTROL MODULE REPLACED FIRST TIME AND SECOND TIME THEY REPLACED WIRING HARNESS. I HAVE A FEELING THE AUTO STOP IS INVOLVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390539January 28, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
ON FEB 18, 2020 THE CAR HAD A THROTTLE HESITATION AND CUT OFF IN TRAFFIC WHILE TURNING THROUGH AN INTERSECTION AND WHEN STARTED AGAIN HAD CHECK ENGINE LIGHT AND CAR WENT INTO LIMP HOME MODE. CAR HAD ERROR CODES P061B, P0172, P0175, P2180, P2178. KIA ADVISED TO NOT DRIVE THE CAR AND HAVE IT TOWED TO DEALER. I WAS TOLD THERE WAS A LOOSE WIRE CONNECTION AND DEALER SUPPOSEDLY FIXED IT. ON MARCH 23, 2020, CAR WAS RUNNING WITH ROUGH IDLE AND CHECK ENGINE LIGHT CAME ON PULLING CODES P0108 AND P0068. CAR WAS ABLE TO BE DRIVEN TO DEALER AND DEALER COULD NOT FIND THE ISSUE. ON SEPTEMBER 25, 2020, CAR HAD ROUGH IDLE AND CHECK ENGINE LIGHT AND PULLED CODE P0068. CAR WAS ABLE TO DRIVEN TO DEALER AND DEALER COULD NOT FIND THE ISSUE. DEALER SAID MAYBE IT WAS RELATED TO K&N AIR FILTERS SO AT THEIR ADVICE AND REPLACED THEM WITH STOCK AIR FILTERS. JANUARY 26, 2021, CAR HAD THROTTLE HESITATION ON THE HIGHWAY AND WHEN ON THE EXIT RAMP THE IDLE WAS JUMPING BETWEEN 1000 AND 1500 RPM. CHECK ENGINE LIGHT CAME ON AND CAR WENT INTO LIMP HOME MODE AND PULLING ERROR CODES P061B, P0172, P2178, P2180 WHICH WERE THE SAME CODES FROM FEBRUARY 18, 2020. CAR WAS TOWED TO DEALER JANUARY 27, 2020, AND FOR TWO DAYS THE DEALER HAS NOT BEEN ABLE TO FIND THE ISSUE. I DO NOT CONSIDER THIS CAR SAFE TO DRIVE. THERE'S AN ELECTRICAL ISSUE THAT CAN NOT BE FOUND AND NOT KNOWING IF CAR IS GOING TO STALL OR GO INTO LIMP HOME MODE IS A TERRIFYING WAY TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387157January 8, 2021
ELECTRICAL SYSTEM
I PURCHASED THIS CAR BRAND NEW IN JULY AND HAVE HAD THE SAME ELECTRICAL SYSTEM PROBLEM AT LEAST 7 TIMES NOW. THE ISSUE IS THAT SOMETIMES, WHEN I GIVE A RIGHT HAND TURN SIGNAL, THE VEHICLE'S ENTIRE ELECTRICAL SYSTEM SHUTS DOWN. IT HAS DONE IT ON A SLOW TURN, ON A MERGE GOING 35MPH, AND ON A A HIGHWAY EXIT RAMP GOING 60MPH. THIS IS DANGEROUS AND ONLY A MATTER OF TIME UNTIL ME, OR SOMEONE ELSE, DIES AS A RESULT OF THIS FAILURE. I HAVE BEEN DEALING WITH THIS PROBLEM OFF AND ON FOR 6 MONTHS AND I'M TIRED OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376174November 24, 2020
ENGINE
RECEIVED A RECALL NOTICE FOR MY VEHICLE, STATING THAT THERE IS A MAJOR ISSUE WITH THE ENGINE, AND THEY ARE PRONE TO CATCHING FIRE - AND THAT THE VEHICLE SHOULD BE PARKED OUTSIDE. I CONTACTED MY DEALERSHIP TO ASK FOR ANY OTHER INFORMATION, AND WAS SPECIFICALLY TOLD TO BRING MY CAR IN TO THEIR DEALERSHIP (WHERE I PURCHASED THE CAR BRAND NEW JUST A YEAR PRIOR). UPON ARRIVING AT THE DEALERSHIP, I WAS TOLD THAT THERE WAS NOTHING THAT COULD BE DONE, AND I SHOULD DRIVE MY FLAMMABLE, 2019 VEHICLE HOME. THE VEHICLE HAS NOT EXPLODED YET, BUT I'M CAUTIOUS TO DRIVE IT NOW, FOR FEAR OF BURNING ALIVE ON MY WAY TO WORK ANY GIVEN MORNING. THIS DEALERSHIP HAS CAUSED ME NOTHING BUT GRIEF OVER THE SHORT TIME I'VE OWNED THIS VEHICLE, AND THE ISSUES CONTINUE TO STACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376233November 24, 2020
ENGINE
NHTSA RECALL NUMBER: 20V-518. I OWN A 2019 KIA STINGER GT2 AND I'VE HAD MAJOR ISSUES AND A RECENT 'INTERIM' SAFETY RECALL LETTING ME KNOW THE ENGINE CAN CATCH FIRE AND I SHOULDN'T DRIVE IT AND SHOULD LEAVE IT OUTSIDE (NOT IN MY GARAGE) AND WAIT UNTIL THEY SEND ME ANOTHER LETTER AND HAVE A FIX. IT'S BEEN WEEKS WITHOUT THE USE OF MY CAR. WHEN I CONTACTED MY LOCAL DEALERSHIP, THEY CLAIMED NOT TO KNOW ANYTHING ABOUT THE RECALL. IN THE MEANTIME I READ TODAY THERE'S ANOTHER ENGINE FIRE ASSOCIATED ISSUE WITH THE FUEL PUMP. SO FAR NO RECALL AND I HAD TO LOOK UP THE BULLETIN ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374051November 10, 2020
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2019 KIA STINGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V518000 (SERVICE BRAKES, HYDRAULIC) INFORMING HER TO CONTACT THE LOCAL DEALER TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR. JOE MYERS KIA (16484 NORTHWEST FWY, HOUSTON, TX 77040, (713) 587-9940) WAS CONTACTED BY PHONE. THE CONTACT WAS INFORMED THAT THE REMEDY PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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