Kia Sorento Complaints (2015)

755 consumer complaints on file.

#11483545September 8, 2022
ENGINE
The contact owns a 2015 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle made knocking sounds and a burning odor was detected. The contact pulled over before the vehicle stalled. The vehicle was towed to an independent mechanic who advised her to tow the vehicle to the dealer. The vehicle was then towed to the dealer, where it was diagnosed with engine failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer for the diagnostic test. The failure mileage was approximately 173,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482889September 5, 2022
VISIBILITY/WIPER, EXTERIOR LIGHTING
Low beam headlights are so dim, Si don't allow my wife to drive at night. Had dealer look at them and change bulbs with a small improvement, but after a while they have gotten so dim that even I don't like driving at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482903September 5, 2022
UNKNOWN OR OTHER, STRUCTURE
My 2015 KIA Sorento at around 90,000 miles started getting areas where the paint is bubbling. At 98,975 miles after a hard rain (no hail) a large spot of paint peeled off on the passenger side pillar around window. It is also starting on hood and above windshield. The color of my is Snow White Pearl. I have reported it to KIA and have a case # [XXX]. They are not responding to my emails. August 29. 2022 is the date of the major peeling. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482716September 3, 2022
STRUCTURE:BODY
Snow white pearl paint has peeled after a rain storm. No evidence of issues before hand. Several other complaints on this paint color doing the exact same thing. Paint should not peel off after rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482734September 3, 2022
UNKNOWN OR OTHER
The paint is peeling off of my car all the way to the metal in multiple places. Causing rusting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482333September 1, 2022
EXTERIOR LIGHTING, ENGINE
SC197 completed 11/06/2020, SC212 completed 07/272021. recently found brake fluid leak results on my garage floor several times, but not after each use of vehicle? Also having to replace brake light bulbs often ,because apparently one will fail and all remaining stay on as if one was riding the brake pedal?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11482458September 1, 2022
UNKNOWN OR OTHER
The paint is chipping off my 2015 Kia Sorrento. It’s especially bad right above my windshield but it’s chipping in a couple other areas and progressing quickly. It only has 90,000 miles on it. This should not be happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481958August 30, 2022
ENGINE
Engine caught fire while driving out of state with family on highway. Recall notice said to repair only if ABS light turns on. Light never appeared. Kia refusing to repair/replace engine.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11481960August 30, 2022
STRUCTURE:BODY
The paint (white pearl) is bubbling and peeling. I currently have several rust spots that appeared where the paint peeled. I have researched this issue online and found that it is a common occurrence with this particular paint color on Kia cars for this time frame. Also, the Kia dealership that I have been to is aware that this is a problem as well. I recently had the unfortunate experience of my engine seizing up and this was replaced by the manufacturer and I feel this this paint problem is a manufacturer defect as well and should be repaired by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481882August 29, 2022
STRUCTURE:BODY
2015 Kia Sorento Pearl White There is delamination and numerous areas that the paint is peeling, and have continued to get steadily get worse. Areas so far affected: Hood, Side Mirrors, Door Posts and fenders. There are are other owners that have reported similar issues. My vehicle is a available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481622August 28, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
Paint chipping of pearl white paint. Paint is bubbling, confirming that she isn’t just getting hit with foreign objects. Metal underneath is beginning to turn a rust color.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481338August 26, 2022
STRUCTURE:BODY
2015 Kia Sorento with Snow White Paint has large areas of paint rapidly pealing off. In various spots the paint is pealing off in large chunks and has had no prior damage to the area. After going to multiple body shops I was informed that this is a common problem with this color and model year of this car. It is due to a defect in the painting process.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480487August 22, 2022
ENGINE
2105 KIA SORENTO. CONSUMER WRITES IN REGARD TO NUMEROUS SAFETY RECALLS FOR THIS VEHICLE. THE CONSUMER STATED THE DEALER DECLINED TO HONOR THE RECALL. THE DEALER CHARGED THE CONSUMER A FEE FOR THE REPAIRS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480629August 22, 2022
ENGINE
I was driving when the car did a complete stop and the tires was smoking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480112August 19, 2022
UNKNOWN OR OTHER, VISIBILITY/WIPER, ENGINE
The vehicle is leaking water inside the car cabin. The front passenger and driver side are soaked with water. If the air conditioner comes on, it sounds like I’m boiling water. It also fogs the windows from the inside.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480113August 19, 2022
AIR BAGS, VISIBILITY/WIPER, POWER TRAIN
Airbag lights remain on regardless of what’s in the passenger seat. Engine smells like burning metal when driven longer than 15minutes. Ticking noises when the steering wheel is turned. Acceleration issues Vehicle lags when initially starting after being off for hours. Mechanics have looked at them KIA dealership WONT assist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479627August 16, 2022
UNKNOWN OR OTHER
Paint on hood peeling. Warranty cover paint on roof recall. Car was painted at the same time why is the hood not covered?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479269August 14, 2022
UNKNOWN OR OTHER
Paint is delaminating on hood and roof of vehicle due to defective paint. https://www.facebook.com/DefectiveKiaPaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479089August 12, 2022
STRUCTURE:BODY
Paint is peeling off the frame on passenger side and on the window frame on top
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478898August 11, 2022
UNKNOWN OR OTHER
Kia’s ignition on older models is insufficient with standards. They are refusing to do anything about the fact that there is not an immobilizer on the ignition and the vehicle can be stolen with a USB. A recall needs to be made so that they are required to install a fix for those that own Kia models affected. If there is a different agency this should be reported to please respond so I may contact them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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