Kia Sorento Service Bulletins (2021)
104 manufacturer communications on file.
- October 5, 2023•Document ID: 10243928Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB_ELE314
- Date Added:
- November 4, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page 3) to remedy a warning sound accompanied by a 'Slippery road ahead. Drive carefully' or 'Uneven road ahead. Drive carefully' warning which is displayed on the instrument cluster. The current AVN software causes the warning sound and message to repeat approximately every ten (10) seconds, if the vehicle is not in motion, in 'PARK' or driving on even surfaces.
Associated Products (23)Associated Documents - September 28, 2023•Document ID: 10242982Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB_ELE303_R1
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryThis bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Associated Products (24)Associated Documents - September 28, 2023•Document ID: 10242937Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA108
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit an inoperative AWD system (also referred to as 4WD) capability concern which may be caused by abnormal wear of the motor brushes inside the actuator assembly. This condition will cause the warning lamps on the instrument cluster to illuminate with stored DTC(s) P195800 and/or P19600.
Associated Products (7)Associated Documents - September 25, 2023•Document ID: 10242913Service Bulletin/Repair InstructionsPOWER TRAIN; STEERING; SUSPENSION
- Mfr Comm. #:
- PS750
- Date Added:
- October 1, 2023
- Manufacturer:
- KIA
SummaryPITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chatter sensation felt in the drivetrain of the vehicle and/or the failure of drivetrain component(s). A difference in tire size (width, aspect ratio, construction, rim diameter etc.) may be the cause.
Associated Products (25)2024 Kia EV62024 Kia K52024 Kia Seltos2024 Kia Sportage2024 Kia Telluride2023 Kia EV62023 Kia K52023 Kia Seltos2023 Kia Sorento2023 Kia Sportage2023 Kia Stinger2023 Kia Telluride2022 Kia EV62022 Kia K52022 Kia Seltos2022 Kia Sorento2022 Kia Sportage2022 Kia Stinger2022 Kia Telluride2021 Kia K5+ 5 moreAssociated Documents - August 7, 2023•Document ID: 10240558Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R5
- Date Added:
- August 24, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (2)Associated Documents - July 31, 2023•Document ID: 10240270Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304C_OWNR2
- Date Added:
- August 2, 2023
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of the original letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to the vehicle to discourage a break-in.
Associated Products (2)Associated Documents - July 13, 2023•Document ID: 10239754Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB_ELE229_R4
- Date Added:
- August 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento Hybrid (MQ4 HEV) vehicles equipped with a Display Audio 2.0 Value head unit, which may exhibit a wireless CarPlay connectivity issue with Apple phones running iOS14 software version.
Associated Products (2)Associated Documents - July 13, 2023•Document ID: 10239714Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R4
- Date Added:
- August 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (2)Associated Documents - July 6, 2023•Document ID: 10239108Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2310_TSB
- Date Added:
- August 2, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start Control Module on certain 2012-2022MY model vehicles listed on page 6. Vehicles equipped with a Kia Genuine Remote Start feature and have had the Anti-Theft software logic (CS230*) applied to the Integrated Body Control Unit (IBU) or Body Control Module (BCM) may experience five (5) inadvertent honks after starting the vehicle with the remote start feature.
Associated Products (13)Associated Documents - May 22, 2023•Document ID: 10236650Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R3
- Date Added:
- May 30, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (2)Associated Documents - May 5, 2023•Document ID: 10236078Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
- Mfr Comm. #:
- CS2304_TSB_R2
- Date Added:
- May 30, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation which activates when the vehicle is locked.
Associated Products (2)Associated Documents - April 7, 2023•Document ID: 10235104Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- PS677_R2
- Date Added:
- April 28, 2023
- Manufacturer:
- KIA
SummaryPIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.
Associated Products (13)Associated Documents - March 30, 2023•Document ID: 10233638Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB_R1
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 2011-2015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2022MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
Associated Products (2)Associated Documents - March 29, 2023•Document ID: 10233316Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- PS742
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryPITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow Electric Oil Pump (HF EOP) protective connector cover may NOT be installed on the new/remanufactured WDCT assembly during production or remanufacturing. The HF EOP connector may become contaminated during shipping and/or may become contaminated with oil and/or coolant during installation.
Associated Products (6)Associated Documents - March 28, 2023•Document ID: 10233310Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304C_OWNR
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryCUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. This software upgrade will be available to the customer free of charge for eighteen (18) months from the date of this letter. When the software upgrade is complete, Kia will also provide the customer with window stickers that can be applied to your vehicle to discourage a break-in.
Associated Products (2)Associated Documents - March 21, 2023•Document ID: 10233314Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- CS2304_TSB
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Module (BCM), or Intelligent Integrated Platform Module (IPM) system on certain 20132015MY Sorento (XMa), 2016-2020MY Sorento (UMa), and 2021-2023MY Sorento (MQ4a) vehicles produced within the dates outlined on page 10, which may not be equipped with an immobilizer. This logic upgrade will add anti-theft ignition start logic to the vehicle's system operation.
Associated Products (3)Associated Documents - March 8, 2023•Document ID: 10233315Service Bulletin/Repair InstructionsPOWER TRAIN:CLUTCH ASSEMBLY
- Mfr Comm. #:
- TSB_TRA101_CLSD
- Date Added:
- April 6, 2023
- Manufacturer:
- KIA
SummaryTSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.
Associated Products (5)Associated Documents - November 18, 2022•Document ID: 10226555Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB_TRA046_R3
- Date Added:
- December 6, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, refer to applicable vehicles in the chart starting on page 2.
Associated Products (35)Associated Documents - September 20, 2022•Document ID: 10222116Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- PS719_R1
- Date Added:
- September 30, 2022
- Manufacturer:
- KIA
SummaryPITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding potential engine damage if the proper procedures are not followed during an oil change on the vehicles listed above equipped with 2.5L/2.5L-T GDI Theta III engines. Prior to installing: The oil filter service kit should be inspected for missing parts, if any of the parts are missing from the oil filter kit, inspect the oil filter carefully as parts can be dislodged during shipping.
Associated Products (7)Associated Documents - September 16, 2022•Document ID: 10220346Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- TSB_ENG219_R1
- Date Added:
- September 30, 2022
- Manufacturer:
- KIA
SummaryTECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides information on setting the "Service Interval Reminder" feature available on most 2014-2023MY Kia vehicles (refer to model list on page 2). If the service interval reminder is set, the customer will be informed to have the next maintenance service performed, which can positively affect vehicle longevity and performance. Refer to TSB ENG241 for 2023MY~ vehicles equipped with the Oil Life Management System (OLMS) feature not included in table on page 2.
Associated Products (26)Associated Documents