Kia Optima Complaints

7,843 consumer complaints on file.

#11740375May 27, 2026
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I was driving on the freeway and my check engine light started to flicker and I felt my car shake and going to limp mode. I made an appointment with the Kia dealership and they told me the engine is failing. They submitted a request for a Goodwill case to Kia corporation and it was denied since there’s no open recalls and is not covered by the extended warranty. the dealership recommended me to take my car and keep driving it even though it’s unsafe the vehicle will not go above 50 mph and it starts to shake when driving I have tried to call Kia corporate and explain this situation but they have yet to follow up with me in my case
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740090May 26, 2026
ENGINE
The contact owns a 2017 Kia Optima. The contact stated that on three of four occasions while driving at approximately 50 MPH, the vehicle began rattling and shaking, and he observed a knocking noise emanating from the engine compartment. The check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the knock sensor needed to be replaced, and he was advised that his vehicle may have been included in Manufacturer Recall Number: SC162. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739772May 24, 2026
ENGINE, UNKNOWN OR OTHER
While accelerating onto the highway in my 2016 Kia Optima 2.4L, the vehicle suddenly lost all engine power without warning. The vehicle would no longer accelerate and I was forced to coast and brake to safety. Immediately after the engine shut off, the check engine light, oil light, and battery light illuminated on the dashboard. After the incident, the vehicle would not restart or crank at all. The electrical systems, dashboard lights, and chimes still function normally, and the battery is new. The vehicle had proper oil level at the time of failure. No warning signs were present prior to the sudden loss of power. This failure created a serious safety hazard because it occurred during highway acceleration and left the vehicle unable to maintain speed or move out of traffic safely. Based on the symptoms and sudden engine shutdown, I am concerned this may be related to the known Theta II engine issues associated with Kia Optima vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739444May 22, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2016 Kia Optima. The contact stated that while operating the vehicle a knocking and rattling noise coming from the engine and the check engine light had remained illuminated. The vehicle was towed to the local dealer who informed that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739531May 22, 2026
ENGINE AND ENGINE COOLING
The contact stated that while driving the vehicle began to unexpectedly slow and then stalled. The vehicle was unable to restart. No warning lights illuminated. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was notified of the issue. The approximate failure mileage 215,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738851May 19, 2026
ENGINE
The contact owned a 2015 Kia Optima. The contact stated that while driving at 65 mph and slowing down to enter a parking garage, she observed black smoke emanating from under the hood, and the vehicle stalled. The contact then observed flames near the windshield wipers coming from under the hood of the vehicle. The contact exited the vehicle and called 911. She observed flames coming from under the hood and under the vehicle, and the vehicle became engulfed in flames. The contact stated that the garage manager attempted to extinguish the fire but was unsuccessful. The police and fire department arrived shortly after the attempt, and the fire department extinguished the fire. The contact did not sustain any injuries. A police report was not taken, and she was not aware of any fire department report being filed. The vehicle was bulldozed out of the parking garage and towed to a tow yard. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was 75,309.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11738585May 18, 2026
AIR BAGS, STRUCTURE:BODY, UNKNOWN OR OTHER
UNKNOWN THE AIRBAGS DIDN'T DEPLOY WHEN THE CAR HIT OTHER DRIVER FROM BEHIND.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11738606May 18, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2014 Kia Optima. The contact stated that while driving at 15-20 MPH, the vehicle stalled after 7 months of ownership. The vehicle stalled in the intersection. A few guys were able to push the vehicle out of the roadway. No warning lights were illuminated. The contact received a recall notice for NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling). The vehicle was towed to the local dealer, where it was diagnosed as having a locked-down motor. The vehicle was not repaired. The warranty was declined due to the prior service records. The contact mentioned a class action lawsuit. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 141,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738230May 16, 2026
VEHICLE SPEED CONTROL
They were speeding with their phone in a phone stand watching a show while on the freeway
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738122May 15, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Issue 1: High oil consumption in the engine due to poor engine design, according to the auto repair center. 5 quarts of oil are added to the engine once every 2-3 weeks. All oil leaks were previously repaired, but oil is still burning off. Issue 2: The engine has misfired more than once, with a puff of smoke coming out of the exhaust. Issue 3: Twice in the past 1.5-2 years, multiple spark plugs have failed, causing a breakdown. This is a Theta II engine, but it is not in the class action settlement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738221May 15, 2026
STRUCTURE:BODY
Factory paint defect/delamination known to Kia causing excessive paint bubbling, peeling, flaking, large chunks of paint falling off, a widespread issue documented inherent to appear on the roof, front pillars both sides next to windshield, trunk, door panels and hood rapidly expanding. Notorious on model Optima 2013 - 2017 with Snow White Paint (SWP). This issue comes with an extreme safety hazard I am officially reporting to you; Windshield at Risk of Detachment - Paint defect has expanded inside the glass layers of the windshield up and down both sides causing the adhesive to bubble/weaken, potentially could detach causing serious injuries to myself, passengers and all other drivers. Citrus Kia Ontario, CA inspected my vehicle May and June 2025, confirmed damages are a result of a factory paint defect known to Kia and their body shop has repaired many of these Optimas with SWP. I was directed to file a report with Kia Customer Care, they will issue a claim number needed to schedule an appointment for repair. Kia denied my claim. Contact Dealer reporting paint defect; 11/7/2017 repair made for peeling paint Confirmation X03S999EM3, 6/11/24 officially reported paint cracking bubbling Claim # 16453820, May & June 2025 Citrus inspected my vehicle explained the damages to my vehicle a factory paint defect known to Kia, their body shop has already repaired many model 2015 Optima SWP, confirmed my vehicle is eligible for repair. I was directed to file a report with Customer Care, a claim number would be issued for so I could schedule a repair date. I filed a report. Kia reopened Claim 16453820 & denied the claim. I have written a formal letter to Kia Corporate requesting repair, no response.Kia's factory paint defect is a documented global widespread inherent issue affecting thousa+nds of Kia consumers, refusing to accept responsibility, refusing to honor TSB Extended warranty. This is a disgrace.Our vehicles look horrible & are safety hazards.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737743May 14, 2026
ENGINE
I was driving on the high way and my car completely stopped I towed it to a shop and the engine seized
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737512May 13, 2026
FUEL/PROPULSION SYSTEM
High pressure fuel This put me at risk because my car could have caught on fire if that gas leaked in a certain spot under the hood. Independent service center No warning signs. This is the second time, I am paying to get this done. There should be some type of recall on this part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737059May 11, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Car is consuming oil every three weeks. Engine is going to burn if it does not stop. It’s not in a class action but probably should be. It’s been 4 months and over 1,000 spent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737190May 11, 2026
ENGINE
My 2013 Kia Optima was running fine at 65 mph when suddenly the engine stalled. I then coasted to the shoulder and smelled burning plastic. As soon as I opened the hood the engine started being consumed in fire, it quickly went to a very large engine fire that consumed the front half of the car. There were no other vehicles involved with this incident. Vehicle is a total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11736596May 8, 2026
ENGINE
I purchased a Kia Optima 2016, in December of 2025. At the time the car wouldn't go over 60 mph. I hauled the car to Kia to have it inspected. The Kia dealership informed me that there is a recall on that particular car for an engine replacement. They tested the car and later informed me that they believed I purchased the car knowing it had a recall and wanted the engine replaced for free so I could sell the car. The car is not for sale, and I had/have no intentions on selling the car. I went ahead and paid $6100 for the engine to be replaced. I later did research and learned that if a car has a recall, it doesn't matter my intentions with the car. I felt that Kia denied a replacement engine because of their opinion of me and not for the recall. The car is registered and insured in my name and is being driven daily. At this time, I feel that I deserve a refund of the $6100. Can you guide me on which steps to take on this matter?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736681May 8, 2026
UNKNOWN OR OTHER
I was driving on the freeway and a system warning came up “check hybrid system” and the car went limp. Thankfully I was able to get off safely from the momentum this time, but it has stopped in the middle of the street before. This is the second time it’s shut down this year. I took it in last year for the same problem. I took it to the Kia dealership and they stated there’s nothing no wrong with it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736691May 8, 2026
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle is experiencing sudden engine stalling while in motion, a known safety hazard. Despite a documented maintenance history with no issues, the dealer (Bayside Kia) is attempting to deny a Theta II Settlement claim by shifting the narrative to 'engine sludge,' which only appeared as a symptom in June 2025( Walmart oil change) alongside engine performance issues. The vehicle has active codes P0014 and P0017, which are secondary symptoms of the internal bearing wear and metallic debris contaminating the oiling system. KDS Diagnostic tests showed Cylinder 1 at 0.16mm (approaching the 0.20mm failure limit). This clearance proves the connecting rod bearings are worn and reaching the failure threshold; this mechanical wear is the root cause of the engine's inability to operate safely. The presence of metallic debris in the oil is the definitive signature of the Theta II manufacturing defect. Furthermore, the dealer acted in bad faith by attempting to charge for Airbag repairs (Codes B1346/B1481) that are covered under the 15-year Clock Spring Warranty Extension (CS1102). The dealer has dismissed my qualifying maintenance documents, claiming they are 'not official,' which is a direct violation of the Magnuson-Moss Warranty Act. A manufacturer cannot deny a warranty claim because services were performed at third-party facilities, nor can they deny a claim without proving 'exceptional neglect.' I am reporting a refusal to honor a court-ordered safety settlement and an attempt to return an unsafe, stalling vehicle to the road.There is no evidence of engine abandonment or exceptional neglect. I’m considered "in compliance" if I can show I didn't go more than 14 months without servicing or a certain mileage between oil changes.The dealer's dismissal of verified third-party receipts and bank statements is a bad-faith attempt to ignore an inherent manufacturing defect documented by a 0.16mm BCT result and metallic debris.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736696May 8, 2026
ENGINE
Was driving down the interstate and the engine lost some power and the engine blew and parts of the connecting rod was on the outside of motor which blew a hole in the block and oil went into the intake manifold and pieces of the piston ring was in there and engine shut off, and seen that this has been a problem with these cars
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736366May 7, 2026
ENGINE
Out of town July 12th 2025 my 2020 Kia Optima engine started having problems. I tried to get to my hotel but it was obvious I was not going to make it. I pulled into the nearest station and was told my car had no oil. There were no signs of leaking oil and no warning lights so they changed my oil and I was able to made it home. Shortly after I broke down again at night and pulled into a parking lot again no warning and no oil. I had to call someone to get oil and from that point on I had to put oil in my cart every other day with no signs of a leaks and no warning lights. It has become to dangerous to drive and the engine has now failed and knocking and shaking has caused me to park my car and not drive it. I am deeply concerned about the risk of catastrophic engine failure and the potential for fire, which has been documented in similar cases. Despite having the Knock Sensor Detection System installed, my vehicle continues to exhibit these dangerous symptoms. I sought assistance from Landers Crain dealership and KIA; however, they declined to properly evaluate or service my vehicle along with KIA declining according to the KIA Regional Manager. This lack of support has left me with an unsafe, undrivable car and no clear path toward resolution. The Center for Auto Safety Key Affected Vehicles (2.4L GDI) Kia Optima 2011–2018 (some 2019) exact same engine in 2020 Optima Kia Sorento 2012–2019 Kia Sportage 2011–2018 (some 2019) Details of the Recall and Settlement The Problem Manufacturing debris and tight tolerances can cause connecting rod bearings to fail, causing knocking, seizure, and potential engine fires. The Fix Dealers will update the software with a Knock Sensor Detection System (KSDS) to detect rod bearing issues before failure. My Optima has the KSDS installed but failed. Warranty Extension As part of a class action settlement, Kia extended the warranty on these engines to 15 years or 150,000 miles, provided the KSDS update is installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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