Kia Optima Complaints

7,843 consumer complaints on file.

#11564189January 8, 2024
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My Kia Optima randomly stops working while driving. I get a notice that says, "HEV: Check Hybrid System. Stop Vehicle and Turn Off Engine." Also the gas pedal stops working, leaving me to try to coast to safety. The car essentially stops working in the middle of driving, without warning. Once this happened and blew out the spark plug, requiring a new one. Then, a day or two later, the car returns to normal. The Kia dealership could not reproduce the problem, nor could my service center. They say it's fine. I took my car in for previous recalls, and it is currently "up to date." This appears to be the same electrical issue as a recent recall for electrical failure, but the dealership told me the spark plug was fine and that I should change the battery. I did and this still happened. I do not feel safe driving this car, and Kia won't help me find the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564239January 8, 2024
STRUCTURE:BODY
Pearl White Paint is peeling off the car in multiple locations. Several areas are beginning to rust and damage the body The problem is well known online through multiple Kia/Sorrento Owners. We've taken the vehicle to several car painting companies who confirmed the defect. The problem began about 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563947January 6, 2024
ENGINE
Car burning excessive oil in engine. 2 quarts every 1,200 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563697January 5, 2024
ENGINE
The contact owns a 2016 Kia Optima. The contact stated that while driving at approximately 70 MPH, the vehicle decelerated and went into LIMP Mode. The vehicle failed to go over 2,000 RPM. The vehicle was shaking and shuddering violently. There was a loud knocking sound detected at 1,500 RPM. There was an abnormal odor detected from the exhaust pipe. The check engine warning light was illuminated and flashing. The vehicle was taken to the local dealer, where it was diagnosed that the engine needed to be replaced. The engine was replaced on three occasions. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the same dealer, who replaced the engine and catalytic converter. The vehicle was taken to another local dealer, Kia Coughlin of Lancaster (784 N Columbus St., Lancaster, OH 43130), where it was diagnosed and determined that an engine replacement was needed. The vehicle was repaired, but the failure persisted. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 144,635.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563712January 5, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563805January 5, 2024
ENGINE
The contact owns a 2012 Kia Optima. The contact stated while driving 60 MPH, the vehicle independently decelerated and failed to exceed 20 MPH. No warning lights were illuminated. The contact stated that the vehicle had started to overheat. The contact referenced NHTSA Campaign Number: 20V750000 (Engine). The vehicle was towed to an independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563863January 5, 2024
ENGINE
I was driving my car and all of sudden it lost power. It would not go over 25-30 miles an hour. Then a loud, banging or knocking sound started. It has not been driven now for almost a year because of the knocking sound and no power. I’m paying for a car that does not work and to no fault of mine. It seems to match the other recall complaints but mine isn’t covered? This seems to be really unfair. If it is having the exact same issues as the year before mine it would seem to be the problem was never fixed. I will never buy another Kia due to this issue. It is such a huge safety concern and it seems like until someone is injured or worse then they might do something about it. They should be proactive on issues that seem to be going on with the same vehicle when it’s the exact issue that is going on with the year/s prior to my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563519January 4, 2024
ENGINE, SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power, stalled, and failed to restart. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then taken to the dealer, but no assistance was provided. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,450. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563443January 4, 2024
ENGINE, UNKNOWN OR OTHER
While I was driving the car just stopped accelerating, the dash was still lit but the car went completely out would not turn over or restart,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562977January 2, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My front headlights on both signs shorts out while driving. If one goes the other goes. No warning. I have replaced the headlights since 2020, 3 times and the bulbs 4. There needs to be an investigation into to these headlights shorting out can cause an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563031January 2, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2011 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563115January 2, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562899January 1, 2024
STRUCTURE:BODY
I bought this car with just under 48k miles September 2023, it had a very small chip on the bumper that I assumed was from a rock. After driving this car for a while, I noticed that chip got bigger and eventually other parts of my bumper and hood started bubbling and chipping as well.90% of my bumper is now lacking paint and it’s starting to chip on my hood more. I’ve only driven it an additional 12k miles since I’ve bought it. Auto body shops are saying it’s delaminating and it’s common in this color.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562927January 1, 2024
UNKNOWN OR OTHER, ENGINE
starter smoking cut off on me have to have it towd gas leak smell of gas
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562730December 30, 2023
ELECTRICAL SYSTEM
MY 2013 KIA OPTIMA HAS A SAFETY HAZARD RECALL AND I WANT TO KNOW WHY IS KIA DRAGGING ITS FEET ON A POSSIBLE FIRE HAZARD ON A HECU FUSE.....SEEMS LIKE A SIMPLE FIX... BUT I AM [XXX] OLD AND CANNOT DRIVE MY CAR AND MUST PARK IT OUTSIDE IN THIS COLD WEATHER.....PLEASE NTSB LOOK INTO WHAT IS TAKING SO LONG FOR A SIMPLE FUSE REPLACEMENT.....THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562531December 29, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562595December 29, 2023
STEERING
MDPS component in steering column is making noise due to premature failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562236December 28, 2023
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
On or around Oct.15th 2023, My abs light, engine light, and all these other lights came on. So i got it home i got a recall notice in the mail that day saying to park my car away from structures and other vehicles. So i had it towed to a kia dealer here in town. they had it for a week. they said they performed a diagnostic on it and replaced the recall part to come get it. So i go get it i drive off got a mile down the road and all the lights came on and said pull over and shut car off. So there iam on the side of the road calling a tow truck to tow my car back to the dealer. if they would have drove the car after fixing it they would experianced the all the lights lighting up on my dash. Now that want to tell me there is no remedy to the recall fix and that i need a new electric battery and it is going to cost me $12,000. This is my only means of transportation. Can someone stop messing around and take this seriously, now the kia dealer is paying for a tow to tow my safety hazard car back to my house. Now it does not run ... It ran when it got towed there.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562239December 28, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The car dealership i bought my kia from is fully aware of this safety recall, Should he have sold me the car with out telling me? Can I take this car back and get my money back?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562315December 28, 2023
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while her son was driving approximately 60 MPH, several unknown warning lights illuminated. The contact was informed by her son that the vehicle was losing motive power. The contact stated that while her son was pulling the vehicle over to the side of the highway the vehicle stalled. The contact stated that her son attempted to restart the vehicle, but the vehicle failed to restart. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the engine had seized and needed to be replaced. The contact then had the vehicle towed to a dealer. The vehicle had not been diagnosed and had not been repaired by the dealer. The manufacturer was not informed of the failure. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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