Kia Optima Complaints

7,843 consumer complaints on file.

#11756709August 13, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact stated that while driving approximately 70 MPH with the cruise control activated, there was smoke coming from underneath the passenger’s side of the hood before the vehicle decelerated. The contact stated that moments later there were flames coming from the underneath the hood of the vehicle. The vehicle was parked on the side of the road and flames quickly engulfed the vehicle. The Fire Department was called to the scene and arrived and extinguished the fire. During the fire the vehicle was destroyed and was later towed to a nearby storage facility. While attempting to quickly exit the vehicle the contact fell to the ground and sustained an injured left leg and left side. The cause of the failure was not yet determined. The contact stated that the engine was recently installed related to a recall repair. No additional information was available. The manufacturer and local dealer were notified of the failure. The failure mileage was 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11756816August 13, 2026
VISIBILITY/WIPER
Window falls into the door. The rear two windows have been repaired 3 times. They are currently both broken again along with the front drivers side. I currently have three windows being help up by tape. They are taped to the frame of the door to stop the window from falling into the door. I don't know why this wasn't a recall. I see there is a TSB BOD300. The dealership repaired once but never informed me about the known defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756253August 11, 2026
STEERING
The contact owns a 2013 Kia Optima. The contact stated that while driving 30 MPH, the steering wheel was difficult to turn. There was an abnormal clicking sound coming from the vehicle and the vehicle was uncontrollable. The vehicle was towed to the local dealer, where it was diagnosed and determined that the coupling in the steering wheel needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and confirmed that there was no coverage under the warranty extension for the MDPS flexible coupling. The failure mileage was approximately 139,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755485August 7, 2026
ENGINE, FUEL/PROPULSION SYSTEM
Fuel Leak: I can smell heavy gas fumes inside the vehicle cabin. Fire Hazard: The vehicle is unsafe to drive due to an imminent risk of a fuel fire. Corporate Refusal: Kia Corporate refused to generate a case number and my local dealership refused to service the vehicle leaving a dangerous safety defect unrepaired on public roads. Mechanical Symptoms: The car is experiencing slow cranking, engine sputtering, and multiple dashboard warning lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755571August 7, 2026
ENGINE
I am requesting urgent assistance regarding my 2017 Kia Optima EX, which is experiencing a serious oil consumption/burning issue. The vehicle is burning oil into the engine, causing the oil level to continually decrease and creating a significant concern for engine failure, overheating, or a potential vehicle fire. I am extremely concerned about my safety and the safety of others because I depend on this vehicle every day. This is also my only vehicle, and I am still making payments on the financing. I do not have the financial ability to simply purchase another vehicle or take on a new car payment. I am asking Kia to please take this matter seriously and investigate the vehicle as soon as possible. I am requesting that Kia review whether there is a known engine issue, applicable warranty or assistance, recall/campaign coverage, or any other program that could help with the necessary repairs or engine replacement. I cannot afford to lose my only means of transportation because of an engine problem that is beyond my ability to financially resolve. I am asking Kia to work with me toward a safe and reasonable solution as urgently as possible. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754979August 5, 2026
ENGINE, POWER TRAIN
The engine assembly completely seized and the vehicle is currently stored at an independent repair shop . While traveling at high speed on Interstate 4 on July 24, 2026, the vehicle suffered a sudden, catastrophic loss of power and stalled in live traffic, creating an immediate threat of a high speed rear end collision. An independent service center officially confirmed the engine seizure after a dealership failed to perform an inspection during an eight hour wait, and no law enforcement or insurance inspections have occurred. Prior symptoms included severe, recurring oil loss requiring constant manual additions of oil between regular service intervals (most recently serviced in June 2026 at a kia dealership), and eventually the car completely shutoff on July24.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753513July 29, 2026
ENGINE
The dealer is refusing to replace the engine under the previously completed Safety Recall Campaign SC147 (NHTSA Campaign 17V224000). The engine is currently exhibiting clear signs of connecting rod bearing failure—the exact mechanical hazard SC147 was issued to address. The dealership inspected the vehicle, confirmed internal engine failure, and verified that SC147 was completed on this VIN. However, they denied coverage citing an incomplete software update (Product Improvement Campaign PI1803) associated with a separate class-action lawsuit. The dealer is incorrectly conflating the requirements of the class-action warranty with the vehicle's independent eligibility under the safety recall. Independent of the class-action parameters, I am requesting a repair under the standalone 15-year/unlimited-mileage extended warranty provided specifically for vehicles that completed SC147 (detailed in the SC147 Safety Recall Campaign Q&A dated May 22, 2017, and Kia Warranty Bulletin 2017-09, both uploaded with this submission). The vehicle is well within this 15-year extended warranty period. Additionally, the PI1803 Knock Sensor Detection System update is a diagnostic detection tool, not a physical remedy for the underlying crankshaft machining defects identified in 17V224000. A manufacturer and its dealer network should not be permitted to use an unrelated class-action software prerequisite to invalidate a pre-existing, federally mandated safety recall warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753553July 29, 2026
STEERING
Steering flexible coupling was a recall over 10 years ago, it was replaced. The steering wheel “sticks” and it’s catching again and they will not do anything. I’m not happy that this is an ongoing problem and can be dangerous if it sticks at the wrong time!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753609July 29, 2026
ENGINE
engine failure, i was driving home from work and i went to accelerate from 0 to 20 miles and the car hesitated and didn't want to move. I took the car to the dealer three days later and it was confirmed that i needed a new engine. I was told by the dealership i was outside of my warranty but i just found out that i was covered up to 120k miles. No lights came on at the time and there wasn't any prior warnings to this happening. I had just put oil into the car two days earlier as i know in between oil changes that i have to put oil into the car and or check the oil to see if it is low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753610July 29, 2026
ELECTRICAL SYSTEM
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the rear taillight socket wiring harness failed to function as intended. The contact was informed that the brake lights were inoperable. The contact stated that the failure had occurred every 6–7 months. The contact stated that the repair was completed by the contact. The dealer was not made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752336July 23, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle stalled. During the failure, several unknown warning lights flashed on the instrument panel and there was smoke coming from under the hood of the vehicle. The contact exited the vehicle, and there were flames coming from underneath the hood. The Fire Department was called to the scene and extinguished the flames. During the failure, the vehicle was destroyed. A Police report was filed, and the vehicle was towed to a tow lot. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The contact stated that the original engine was previously replaced by the local dealer due to a previous recall. No further information was available. The failure mileage was 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11752403July 23, 2026
SERVICE BRAKES
I am writing to formally report a dangerous safety defect involving the braking system and the Hydraulic Electronic Control Unit (HECU) on my 2013 Kia Optima Hybrid. While operating the vehicle, severe warning lights illuminated on the dashboard indicating an immediate braking system and stability control failure. A diagnostic scan revealed active fault code C1237, pointing specifically to a primary pressure sensor signal failure embedded inside the internal HECU assembly.This issue presents a severe safety hazard. The failure compromises the vehicle's electronic brake assist, anti-lock braking system (ABS), and active stability systems. This results in unpredictable pedal feel and significantly increased stopping distances, drastically elevating the risk of a high-speed collision.Furthermore, this vehicle architecture relies heavily on clean voltage from the 12-volt battery system. Sudden drops in battery performance appear to trigger cascading communication faults within the HECU network, causing the vehicle to lose crucial safety systems without adequate warning.Kia is aware of severe electrical and internal component defects within the HECU modules of this generation, as evidenced by Safety Recall SC284 (NHTSA Campaign 23V652000) for HECU internal electrical shorts and engine fire risks. However, dealerships are treating related sensor failures inside the exact same HECU assembly (such as the internal primary pressure sensor) as customer-pay maintenance issues, rather than recognizing them as symptoms of a fundamentally defective or failing control unit. Dealership service centers are recommending piecemeal, expensive part replacements (like pedal travel sensors) that do not resolve the underlying safety risk of an internally failing HECU module.I request that the NHTSA investigate whether internal pressure sensor failures (Code C1237) and related electronic brake module collapses on 2011–2015 Kia Hybrid models are connected to the known sub-component defects wi
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752542July 23, 2026
ENGINE
The vehicle's engine had previously been replaced once under Kia's Theta II engine recall/warranty program approximately five years prior to this incident. On the date of failure, the replacement engine catastrophically failed while the vehicle was in operation, resulting in the engine developing a hole in the engine block and becoming inoperable. Prior to the failure, the vehicle exhibited a "check engine" warning and symptoms consistent with connecting rod bearing failure. Diagnostic trouble codes P1326 and P0303 were present upon inspection at an authorized Kia dealership. The failure occurred at approximately 198,000 miles. This is the second engine failure on this vehicle, both consistent with the known Theta II engine defect involving premature bearing wear and connecting rod failure that has been the subject of prior NHTSA recalls and a related class action settlement. The failure created a risk of sudden loss of engine power while driving, which can pose a safety hazard in traffic. The vehicle was inspected by the authorized Kia dealership, which confirmed the hole in the engine block and the diagnostic codes noted above. The engine and related repair estimate are available for inspection upon request. A warranty claim for repair coverage was submitted and denied by the manufacturer, citing insufficient maintenance documentation, despite this being the vehicle's second occurrence of the same underlying defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752131July 22, 2026
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752134July 22, 2026
UNKNOWN OR OTHER
Entire vehicle got burned while driving on the highway, the car is available at the impound shop for inspection. I was driving the car on the highway during the hours of rush hour when the car started burning, there were many drivers around on the other lanes. The NY Fire Department battalion and the NYPD responded to the scene and we have reports. The car was inspected by the NY fire department and a KIA inspector. There were no lamps or any warnings signs nor messages of any problem or failure.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11751894July 21, 2026
ENGINE
The contact owns a 2019 Kia Optima. The contact stated that while driving at various speeds on two occasions, the vehicle lost power with the check engine warning light illuminated. The vehicle was driven over to the side of the road and then towed to the dealer twice; however, the failure was not duplicated on the first visit. During the second visit, the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751927July 21, 2026
FUEL/PROPULSION SYSTEM
I own a 2013 Kia Optima and I am experiencing recurring fuel system-related symptoms. The fuel gauge fluctuates even when the vehicle has a full tank of fuel, causing an inaccurate fuel level reading. In addition, the vehicle has begun to hesitate during operation, which raises concern that there may be an underlying fuel delivery or fuel system issue. I previously experienced a similar issue years ago, and I believe the vehicle was repaired during a Kia recall or service campaign. The problem has now returned, and I am concerned that the previous repair may not have permanently corrected the issue or that there may be a related defect affecting other vehicles. The combination of an inaccurate fuel level reading and engine hesitation could create a safety concern because the driver may not know the true amount of fuel remaining and may experience unexpected loss of power while driving. I am requesting that this issue be investigated to determine whether it is related to a previous recall repair, a fuel system defect, or another safety-related condition affecting the 2013 Kia Optima.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751461July 20, 2026
ENGINE
While driving the engine seized In April 2026 on the interstate. The vehicle started to decelerate while cars where flying on the interstate. The problem has not been fixed. The issue has been inspected by the manufacturer. There were no warnings or sighs before the care seized.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751632July 20, 2026
ENGINE
My girlfriend was driving on interstate 95 to pick me up from the metro. The engine suddenly cut off in a manner that appears to have melted the wiring harness of the vehicle, risking fire. She was able to safely get to the side of the road and call a tow. After taking it to a local repair shop, they diagnosed the issue as related to the KSDS recall. We had it towed to the dealership that has also confirmed it is related to the recall. The engine is completely seized following this incident and it's worth noting that Kia is completely denying the engine repair claim as the KSDS update was not installed prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751654July 20, 2026
STRUCTURE:BODY
Paint began chipping/flaking off little by little everytime I washed the car. It’s a common occurrence with snowy white Kia paint in this year
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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