Kia Optima Complaints

7,843 consumer complaints on file.

#11626607November 21, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Kia Optima Hybrid. The contact stated while driving approximately 30 MPH, the vehicle lost power and the brake pedal was pumped to slow the vehicle as needed. Additionally, the "Hybrid System Warning! Safely Stop and Do Not Drive" and "Check Brake" messages were displayed. The vehicle was towed to a dealer where it was diagnosed and determined that the ABS system had failed and needed to be replaced. The vehicle was repaired. The contact linked the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) after the recall repair was performed. The manufacturer was notified of the failure. The failure mileage was approximately 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626623November 21, 2024
ENGINE, FUEL/PROPULSION SYSTEM
Engine burns over 2 quarts of oil every 500 miles due to carbon build up in engine resulting in engine ceasing up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626723November 21, 2024
ENGINE
Upon an engine light appearing I immediately turned the car around, and parked it at my fiancé's house. I had called kia and it was a little bit until I could take my car In. I had driven it over there which did ride a little rough. Informing kia of my issue they inspected it. I was told the second cylinder had melted which was caused by a spark plug. I do not understand how this happened, Kia said I am responsible for this and that they will not cover any repairs. As a result my car is junk and I am now left without a vehicle. I believed that it was caused due to the Theta II Class Action law suit as the only possibility for this happening is due to the fact that the car consumes large amounts of oil and constantly needs replenished. Which I believe is a direct cause, and high oil consumption is apart of the defect within the "Theta II Class Action." However they denied my claim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626176November 19, 2024
SERVICE BRAKES, HYDRAULIC
The contact owned a 2014 Kia Optima Hybrid. The contact stated while parked and unoccupied, the vehicle caught fire. Smoke and flames were coming from the engine of the vehicle. No injuries were sustained. The fire department was notified and extinguished the fire. A fire department report was filed. The vehicle was towed to the contact's insurance company. The vehicle was not diagnosed or repaired. The vehicle was destroyed. The fire department was notified and extinguished the fire. A fire department report was filed. The vehicle was towed to the contact's insurance company. The vehicle was not diagnosed or repaired. The contact was relating the failure to NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC) however the VIN was not included in the recall. The manufacturer was notified of the failure opened a case and the vehicle was inspected; however, the inspector could not determine the origin of the fire due to the fire damage. The failure mileage was 113,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11625883November 18, 2024
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
The contact owned a 2012 Kia Optima. The contact stated that while at a stop light, smoke and flames were suddenly present coming from the engine compartment. The fire department was called to the scene and extinguished the fire. During the incident, the vehicle was destroyed and later towed to an inbound facility. No report was taken and no injuries were reported. The cause of the fire was not determined. The local dealer and manufacturer were not yet contacted. The contact was informed that the VIN was included in the NHTSA Campaign Number: 23V652000(SERVICE BRAKES, HYDRAULIC). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 151,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11625919November 18, 2024
ENGINE
The contact owns a 2016 Kia Optima. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the engine compartment. The vehicle was taken to an independent mechanic for a scheduled service and the contact was informed that while the vehicle was running, the engine was vibrating abnormally. The contact was informed that the rattling might have been caused by the abnormal vibration of the engine. The vehicle was not repaired. The contact stated that the engine was replaced in 2023 under an undisclosed recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625946November 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2013 Kia Optima. The contact stated upon inspecting the vehicle, the contact became aware an excessive oil consumption. The vehicle was taking to a dealer but was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 17V224000 (ENGINE AND ENGINE COOLING). The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626011November 18, 2024
ENGINE
The contact owns a 2015 Kia Optima. The contact stated while driving approximately 60 MPH, there was an abnormal knocking sound coming from under the hood before the engine seized. The check engine warning light was illuminated. The vehicle was taken to a local dealer where it was repaired for several oil leaks, timing chain, timing chain cover, and fuel gaskets failures. The vehicle was later towed to another local dealer, Visalia Kia (825 S Ben Maddox Way, Visalia, CA 93292); for a second opinion where the vehicle was diagnosed with a rod bearing failure and that the engine needed to be replaced. The vehicle was repaired under an engine warranty. The manufacturer was made aware of the failure. The failure mileage was approximately 126,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625738November 17, 2024
ENGINE, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
On [XXX] I was proceeding to come up to the stop sign when out of no where the car started rapidly accelerating and when I proceeded to step on the brakes it wouldn't stop it only sped up more. And caused a server accident that left me with serious injuries. And I cause of the defect they found me at fault said I failed to yield at a stop sign. The car never was fixed from the 2 times the motor has to be replaced by Galena Kia in fort Myers fl. They even caused the ac to go power retarded and wouldn't work half the time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11625379November 15, 2024
UNKNOWN OR OTHER
The paint/ clear coat all over the car is peeling rapidly and absolutely everywhere
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625176November 14, 2024
FORWARD COLLISION AVOIDANCE: WARNINGS
Forward collision Avoidance assist system - warning comes on, was told the hydraulic electrical control unit failing, this may need a recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625269November 14, 2024
ENGINE
To whom it might concern. My car suddenly started burning a lot oil every 800 miles I had to change the oil twice a month and I have contacted Kia number of times and took the car to the dealer but no one helped me until last month when I was driving the car and suddenly the engine stops while I was in the highway and almost got hit by a truck and was a death near experience and I am still suffering from that incident mentally. Please notice Kia knew about the car problem and refused by all means to help me and now they refusing to acknowledge they defect with their cars and meanwhile I am left with near death experience and 8k dollars to buy a new engine .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624937November 13, 2024
STEERING
I’m financing my car from drive time and I got my car this year not to long ago, I say a couple months ago. I recently had a vehicle inspection done to keep up with maintenance. Upon arrival Firestone did a vehicle inspection and noted my roots needs to be replaced witch I’m currently working on getting that replaced and they also noted my power steering needed to be replaced witch I found odd because I don’t know how my power steering could needed be replaced when I haven’t had my car for a full year only a couple months. I have attached a copy of the vehicle inspection
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625072November 13, 2024
FUEL/PROPULSION SYSTEM, ENGINE
A auto repair shop said my Kia Optima has a bad knock sensor which is a common problem with those cars. My safety and others was put at great risk when I suddenly lost power on the freeway Problem was confirmed at an independent service center Has not yet been inspected by manufacturer Warning message came up at the same time as losing power
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624852November 12, 2024
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
The contact owns a 2019 Kia Optima. The contact stated that while attempting to perform an oil change, the contact became aware that the hood latch was not operating as needed. The contact was unable to unlatch and raise the hood. The vehicle was taken to an independent mechanic and the contact was informed that the hood latch release cable had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624375November 9, 2024
ENGINE
Engine is consuming too much oil engine is shaking and knocking engine light is on reducing speed will cut off in mid drive
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624131November 8, 2024
ENGINE
Engine failure after a pass sc147 safety recall. Vehicle has a rebuilt title and does not qualify for manufacture warranty. Does this engine not still qualify for the sc147 recall,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624194November 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2019 Kia Optima. The contact stated while driving at undisclosed speeds, the check engine warning light was flashing, and the vehicle went into LIMP Mode. The vehicle was towed to the local dealer, where it was diagnosed and determined that an unknown sensor needed to be replaced. The vehicle was repaired, but the failure recurred. While driving 65 MPH, the driver came to a stop, and upon accelerating, the check engine warning light started flashing. The vehicle was consuming an excessive amount of engine oil. The contact used a code reader and determined the failure was with the knock sensor. The vehicle was taken back to the local dealer, who determined that the knock sensor needed to be replaced. The dealer informed the contact that there was no warranty coverage on the vehicle for the failure. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624006November 7, 2024
VISIBILITY/WIPER
My 2015 Kia Optima has always had issues with the passenger side window getting stuck. Apparently there was a technical service bulletin, and recalls for the 2016 model but not 2015. My son was driving the vehicle the window got stuck and then shattered into 3 pieces. This is a HUGE safety issue and KIA does not want to take any accountability for this. A recall needs to be issued immediately to protect people from shattering glass!!!!! I did open up a case with KIA and so far NOTHING case#[XXX]. Meanwhile my car has been sitting at Beck and Masten Kia in Tomball waiting to be repaired. Why must we pay for this when I complained for months it was a problem and my warranty just expired!!!!!!!!!!!!!!!! This is NOT safe. Please issue recall and investigate immediately! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624035November 7, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2009 Kia Optima. The contact stated while driving at approximately 35 MPH, the vehicle was making an abnormal knocking noise and then stalled. The contact stated that the battery and check engine warning lights were illuminated. The contact was able to restart the vehicle. The contact drove the vehicle to an independent mechanic and the vehicle stalled several times while driving to the mechanic. The mechanic had diagnosed the vehicle and determined that there were metal shavings in the oil pan and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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