Kia Optima Complaints

7,843 consumer complaints on file.

#10608812July 7, 2014
STEERING, SUSPENSION
VEHICLE DEMANDS CONSTANT CORRECTING OF THE STEERING WHEEL IN ORDER TO SAFELY REMAIN INSIDE A LANE. SMALL CORRECTIONS TO ONE SIDE WILL RESULT IN THE VEHICLE OVERTURNING TO THE OTHER SIDE AND VICE VERSA. IT IS PHYSICALLY EXHAUSTING TO MAINTAIN THE VEHICLE SAFELY ESPECIALLY ON LONGER DRIVES. DEALERSHIP DENIES THERE IS ANY PROBLEM WITH THE VEHICLE WHEN THERE CLEARLY IS. COULD POSSIBLY BE THAT THEY KNOW THE PROBLEM EXISTS BUT DO WANT TO LOSE SALES BY ADMITTING TO IT. PLEASE ADDRESS THIS ISSUE AS THERE ARE MANY OTHER COMPLAINTS ON OTHER WEBSITES SUCH AS CARCOMPLAINTS.COM ABOUT THE SAME ISSUES AND IT IS A VERY DANGEROUS PROBLEM THAT SHOULD BE PREVENTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608626July 7, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER AND SPEED REDUCTION INTERMITTENTLY. THE CONTACT EXPERIENCED THE VEHICLE DECELERATING AND HAD TO DEPRESS THE ACCELERATION PEDAL TO INCREASE SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS AND THE FAILURE WAS NOT ABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/15/14*LJ UPDATED 1/8/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608382July 6, 2014
VEHICLE SPEED CONTROL
THIS HYBRID HAS A VERY DANGEROUS HESITATION ON DRIVER'S REQUEST FOR ANY SIGNIFICANT ACCELERATION. REGARDLESS OF IF THE CAR IS STATIONARY OR AT SPEED A REQUEST FOR ANY SUDDEN ACCELERATION IS MET BY A VERY SIGNIFICANT HESITATION BEFORE ANY NOTICABLE RESPONSE IS MADE. THAT IS FOR ALL SPEEDS AND CONDITIONS. THIS BOTH WITH THE "ECO" FUNCTION ENGAGED OR DISENGAGED. THAT IS NOT SAFE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10608187July 4, 2014
VISIBILITY/WIPER
I WAS ON I-40 GOING ABOUT 75 MPG. TEMP WAS ABOUT 75 AND THE DRIVER SIDE WINDOW CRACKED A LITTLE. THE SHADE WAS NOT DOWN ON THE SUNROOF, BUT THE SUNROOF WAS NOT LIFTED.I WAS ABOUT TO PASS A VEHICLE TO MY RIGHT. ALL OF A SUDDEN THERE WAS A LOUD BANG IN THE BACK OF MY HEAD. I WAS SO THROWN OFF, I ALMOST LET GO OF THE WHEEL. IT ECHOED IN MY HEAD. I PANICKED AND PULLED OVER ON THE INTERSTATE AND FLAGGED DOWN A STATE TROOPER. THE TROOPER CHECKED... MY CAR WAS NOT HOT. NOTHING FLEW IN MY CAR. NOTHING FLEW OUT OF MY CAR. THERE WAS NO OTHER DAMAGE BESIDES THE HOLE IN THE SUNROOF. BUT YOU COULD TELL THAT THE EXPLOSION CAME FROM INSIDE THE CAR. THE TROOPER WAS SPEECHLESS. I WAS TERRIFIED TO DRIVE THE CAR ANYMORE BECAUSE I DIDN'T KNOW WHAT CAUSED IT. WE CONCLUDED THAT IT HAD TO BE SOME KIND OF AIR PRESSURE THAT CAUSED IT. AGAIN, I'M NOT AN EXPERT BUT I DO KNOW THAT I DIDN'T DO ANYTHING TO CAUSE THIS. I KEEP MY CAR IN GREAT CONDITION. AFTER SEEING THE OTHER REPORTS, I'M GLAD I HEARD ABOUT THIS SITE. PLEASE MANDATE A RECALL OR REBATE FOR PEOPLE WHO HAVE HAD THIS ISSUE. THE IS EXTREMELY DANGEROUS. MY HEARING IN MY RIGHT EAR WAS "FUZZY" FOR A FEW HOURS, I HAD A MASSIVE HEADACHE, MY EAR IS SORE, THE WHOLE RIGHT SIDE OF MY BODY HURTS. THANK GOD I DIDN'T HAVE ANY CUTS OR BRUISES, BUT IT FELT LIKE IT (WEIRD). I COULD HAVE CAUSED A HORRIBLE ACCIDENT IF I TOOK BOTH HANDS OFF OF THE WHEEL. AND IT'S SAD THAT KIA HAS NOT ADDRESSED THIS WITH SO MANY COMPLAINS. WE SHOULDN'T HAVE TO PAY A DEDUCTIBLE FOR A MANUFACTURE FLAW. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10607824July 2, 2014
AIR BAGS
DRIVER ON OPPOSITE SIDE IF ROAD CROSSED CENTER LANE AND CRASHED INTO THE DRIVERS SIDE OF MY CAR, DAMAGING THE ENTIRE DRIVERS SIDE FROM THE HEADLIGHTS TO THE TAILLIGHTS. IT IS WITHIN $1000 OF BEING TOTALED, BUT THE LOW MILEAGE IS WHAT SAVED US BY BRINGING THE VALUE UP. THE DRIVER WAS GOING APPROXIMATELY 25-30MPH WHEN HER CAR STRUCK MINE AND SHE DID NOT APPLY THE BRAKES AT ALL. SHE HIT MY CAR AND THE CAR BEHIND ME AS WELL. MY SIDE AIRBAGS DID NOT DEPLOY DURING THE IMPACT, AS I FEEL THEY SHOULD HAVE. THERE WERE NO OTHER PASSENGERS IN THE CAR, AND THERE HAVE NOT BEEN ANY ISSUES WITH THE AIR BAG SYSTEM THAT I AM AWARE OF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10607667July 2, 2014
STEERING
CAR DEMANDS CONSTANT CORRECTION OF STEERING WHEEL TO MAINTAIN STRAIGHT LINE. THERE DOESN'T SEEM TO BE ANY TIME OR STEERING WHEEL POSITION WHERE CAR WILL TRACK IN A STRAIGHT LINE. THE LEAST CORRECTION TO THE LEFT WILL RESULT IN THE CAR MOVING LEFT PAST WHERE IT SHOULD BE TRACKING, NECESSITATING A SMALL CORRECTIVE MOVEMENT OF THE STEERING WHEEL TO THE RIGHT, WHICH RESULTS IN THE SAME OVER-CORRECTING. THERE IS NO CENTER NULL SPOT WHERE IT DOESN'T REQUIRE MORE AND CONSTANT ATTENTION. THREE SECONDS OF INATTENTION AND YOU COULD BE EITHER OVER THE CENTER LINE OR OFF ON THE SHOULDER. VERY TIRING TO DRIVE. IN ALL THE CARS I HAVE OWNED OVER MY LIFETIME, I HAVE NEVER HAD ONE THAT WAS THIS HARD TO HANDLE OR WAS AS INHERENTLY DANGEROUS. IT WAS PURCHASED FOR MY WIFE AND I AM AFRAID FOR HER TO DRIVE IT. KIA HAS ATTEMPTED TO FIX IT BY TRYING ALL FOUR STEERING SETTINGS AND IT HAS MADE NO DIFFERENCE. FRONT END ALIGNMENT AND TIRE PRESSURES HAVE BEEN CHECKED. KIA HAS GIVEN UP ON FIXING IT SAYING IT MEETS ALL THEIR SPECS, BUT OFFERED ME $400 AND A $50 VISA CARD TO JUST GO AWAY. PROBLEM IS THIS: IT WILL COST ME $5000 TO TRADE IT FOR SOME OTHER MAKE OF 2014 LIKE-EQUIPPED CAR, SO I HAVE NO RECOURSE BUT BINDING ARBITRATION SINCE THAT IS PART OF THE CONTRACT I SIGNED EVEN THOUGH I PAID CASH FOR THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607372July 1, 2014
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
DRIVING DOWN THE FREEWAY AT 70 MPH, SUNNY CLEAR WEATHER, TEMP 85. NO OVERPASSES OR OTHER VEHICLES IN SIGHT. THE SUNROOF EXPLODED SHOWERING AN ENORMOUS AMOUNT OF GLASS ON TOP OF MY HEAD RESULTING IN A FEW MINOR CUTS. EITHER I WAS STRUCK BY A METEORITE OR KIA HAS DEFECTIVE GLASS. THE DEALER REPLACED IT FOR $550.00 AND NO EXPLANATION. AS THERE ARE SEVERAL OTHER POSTS WITH SIMILAR DESCRIPTIONS I FEEL KIA HAS DEFECTIVE GLASS AND THIS SHOULD BE INVESTIGATED.. I VERY NEARLY LOST CONTROL OF MY CAR AT FREEWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10606703June 28, 2014
EXTERIOR LIGHTING
THE HEADLIGHTS ARE VERY DIM,WAS REPORTED TO KIA AT THE TIME AND THE CAR WAS UNDER WARRANTY AT THE TIME, KIA WOULD NOT ADDRESS THE PROBLEM THEY JUST TOLD ME TO PAY TO HAVE THEM REPLACED. I FEEL LIKE KIA SHOULD TO REPLACE THEM AT THERE COST NOT MINE, THE REPLACEMENT HEADLIGHTS ARE $360.00 A PIECE. WE HAVE TRIED RESTORING THEM AND HAVING THEM ADJUSTED THIS DIDN'T FIX THE PROBLEM { FEELING HOPELESS }. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606605June 27, 2014
ENGINE, POWER TRAIN
MY 2008 KIA OPTIMA WAS A GOOD CAR WIITH NO PROBLEMS AT ALL SO WHEN MY CAR CUT OFF ON I 95 DURING RUSH HR. I WAS SCARED TO DEATH. AS I WAS ENTERING THE RAMP FOR I-95 MY CHECK ENGINE LIGHT CAME ON . I HAD A CLICKIN NOISE IN ENGINE BUT WITHIN LESS THEN 2 MIN. AS I MERGED INTO TRAFFIC MY ENGINE SHUT OFF AND WOULD NOT TURN BACK ON. AFTER GETTING IT TOWED TO DEALER ,EVERYONE INCLUDING DEALER THOUGHT IT WAS THE STARTER OR ALTERNATOR BECAUSE OIL WAS FINE AND NOTHIN WAS WRONG.. THE DEALER SAID HE COULDNT FIND ANYTHING THAT SHOULD HAVE CAUSED ENGINE TO LOCK . HE ALSO WAS CONFUSED.STILL TO THIS DAY NO BODY CAN TELL ME WHY THIS HAPPENED. I COULD HAVE BEEN KILLED OR SERIOUSLY INJURED ON THE HIGHWAY.NOW MY ONLY OPTION IS TO BUY A ENGINE WHEN MY OLD ONE SHOULD HAVE STILL HAD A LOT MORE MILES LEFT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605793June 24, 2014
STEERING, SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SUBFRAME IS RUSTING OUT AND MY TIRES ARE GETTING ABNORMAL WEAR AND MY FRONT TIRES ARE ANGLED IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10605321June 23, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 KIA OPTIMA HYBRID. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE HESITATED AND SUDDENLY ACCELERATED. THE DEALER COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE FAILURE OCCURRED AT VARIOUS LOW SPEEDS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 21. UPDATED 8/11/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10604736June 20, 2014
LATCHES/LOCKS/LINKAGES
WHEN UNLOCKING DRIVERS SIDE DOOR, SAYS ITS UNLOCKED BUT WONT OPEN. WHEN INSIDE OF CAR IF U LOCK DOOR U CANNOT GET OUT USING DRIVERS DOOR. ITS DANGEROUS. AND IT IS EMBARRASSING CLIMBING OVER TO PASSENGER SIDE TO GET OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598802June 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
I HAVE FOUND THE TRACTION CONTROL TO BE TOO DRASTIC AT TIMES. WHEN PULLING ON TO A HIGHWAY THERE IS USUALLY A SMALL BUMP (DIFFERENCE IN HEIGHT, ABOUT 2", BETWEEN THE ROAD AND THE PARKING AREA). IF I'M ACCELERATING (WHICH YOU USUALLY HAVE TO DO TO GET ONTO A BUSY ROAD), WHEN THE CAR GOES OVER THE "SMALL BUMP" THE TRACTION CONTROL KICKS IN AND THE CAR LOSES A LOT OF THE POWER YOU NEED TO AVOID THE ONCOMING TRAFFIC. THE TRACTION CONTROL CAUSES THE CAR TO COME TO A "ROLLING STOP". THIS SEEMS A LITTLE TOO EXTREME TO ME AND I FEEL LIKE THIS WILL CAUSE AN ACCIDENT AND POTENTIAL LOSS OF LIFE. I HAVE OWNED 4 OTHER CARS WITH TRACTION CONTROL (2 SATURNS, 1 CORVETTE, AND A KIA FORTE). NONE OF THE VEHICLES MENTION HAD AN ISSUE LIKE THIS. USUALLY THE TRACTION CONTROL WILL "GRADUALLY" SLOW DOWN THE WHEEL OR WHEELS THAT ARE TURNING FASTER THAN REQUIRED. THE OPTIMA ALMOST COMES TO A COMPLETE STOP, LOSING 95% OF IT'S POWER ON JUNE 6, 2014 I RETURNED THE CAR TO THE DEALER (FETTE KIA). I WAS ABLE TO REPRODUCE THE PROBLEM AND THEY SAID THIS WAS HOW THE CAR WAS DESIGNED. THE ISSUE HAS OCCURRED NUMEROUS TIMES THE DATE ABOVE WAS USED TO COMPLETE THE FORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10599008June 17, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2012 KIA OPTIMA. THE CONTACT STATED THAT WHEN MAKING A TURN THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 34,000.THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598494June 16, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE DOOR DOES NOT OPEN FROM INSIDE, EVEN WHEN IN 'UNLOCK' POSITION. I DROVE TO WORK, HAVING NO PROBLEMS OPENING THE DOOR TO GET INTO THE CAR, NOTHING UNUSUAL HAPPENED DURING MY 15 MINUTE COMMUTE. I ARRIVED AT WORK, AND WAS FORCED TO EXIT THE CAR THROUGH THE PASSENGER SIDE DOOR. THE DRIVER SIDE DOOR WILL NOW ONLY OPEN IF YOU USE THE KEY AND CAN RANDOMLY FIND THE PERFECT TIMING OF TURNING THE KEY AND PULLING THE DOOR HANDLE. IT IS NEARLY IMPOSSIBLE TO PERFORM THIS MANEUVER FROM INSIDE THE VEHICLE. HAVING NO EASE OF ACCESS FROM THE DRIVER SIDE FRONT SEAT OF THE VEHICLE POSES AN EXTREME SAFETY CONCERN TO ALL THOSE DRIVING SIMILAR VEHICLES. HAVING PERFORMED JUST CURSORY RESEARCH OVER THE PAST TWO DAYS, I HAVE COME ACROSS HUNDREDS OF SIMILAR ACCOUNTS FROM OTHER KIA OWNERS. THIS IS OBVIOUSLY A MANUFACTURING DEFECT, AND SHOULD BE HANDLED AS A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598095June 13, 2014
ENGINE, VEHICLE SPEED CONTROL
THIS IS THE SECOND TIME I REPORT THIS UNINTENDED ACCELERATION, LAST MONTH HAPPENED ON MAY 4 , I DOCUMENTED IN MY PREVIOUS COMPLAINT, THEY RETURNED THE CAR 5-21-14 THEY DIDN'T FIND ANYTHING, ON JUNE 6 AGAIN THE CAR ACCELERATED WHEN I WAS STEPPED ON THE BRAKE AND READY TO PUT IT IN PARK, THEY TOLD ME TO TAKE THE CAR TO ANOTHER DEALER UNTIL NOW DON'T HEAR FROM THEM, CALLED KIA IN CALIFORNIA LEFT MESSAGES NO CALL BACK, TODAY A GOT A HOLD WITH ANOTHER PERSON JENNY, AND SHE REPEAT LIKE A BROKEN RECORD WE CANNOT DUPLICATE THE PROBLEM BUT THEY STILL KEEP THE CAR FOR A LONG TIME, I HAVE A CASE # [XXX] THE NHTSA SHOULD INVESTIGATE THIS, LIKE I EXPLAINED TO THIS LADY ENGINEERS SHOULD LOOK AT THIS SITUATION NOT THE MECHANIC, IS SOMETHING TO DO WITH THE COMPUTER, THEY JUST FOLLOW INSTRUCTIONS AND THEIR MACHINE TELL THEM NOTHING IS WRONG, LIKE I MENTIONED BEFORE IN MY OTHER COMPLAINT THIS ONE IS THE FOURTH TIME THAT HAPPENED, WHAT ARE WE WAITING THAT SOME PEOPLE GOT KILL TO INVESTIGATE, LOOK AT THE PROBLEMS THAT TOYOTA AND GENERAL MOTOR HAD, THEY WAIT UNTIL PEOPLE DIED THEN START DOING SOMETHING, THANK YOU TO THIS SITE THAT WE COULD VOICE OUR CONCERNS. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) UPDATED 1/6/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596726June 6, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
UPON ACCELERATION FROM STOP OR LOW SPEED, BRAKE WARNING MESSAGE DISPLAYED INSTRUCTING ME TO SAFELY PULL OVER AND STOP THE VEHICLE. ADDITIONALLY, ESSENTIALLY ALL WARNING LIGHTS DISPLAYED ON THE INFORMATION SCREEN. WARNING LIGHTS BEGAN FLASHING AND DOOR LOCKS BEGAN CLICKING ON/OFF. CAR BECAME DISABLED AFTER A SHORT DISTANCE AND CAR WOULD NOT MOVE FORWARD WHEN IN DRIVE. REQUIRED TOW TO DEALER FOR SERVICE. DEALER SCANNED THE VEHICLE AND FOUND OVER 20 HISTORY CODES POINTING TOWARDS A CAN ISSUE. AFTER VEHICLE WAS SERVICED AND ROAD TESTED, HISTORY CODES WERE CLEARED BY DEALER ON 5/24/2014. SAME PROBLEM REPEATED UNDER SIMILAR CONDITIONS ON 5/28/2014 AND AGAIN ON 6/4/204. DURING THE THIRD INCIDENT, THE CAR BECAME DISABLED IMMEDIATELY AFTER ENTERING AN INTERSECTION AT LOW SPEED AND COULD NOT BE MOVED OUT OF THE INTERSECTION UNDER ITS OWN POWER, CREATING A SAFETY HAZARD WITH CROSS TRAFFIC WAITING TO ENTER THE INTERSECTION. AFTER THE SECOND OCCURRENCE, DEALER SERVICE DEPARTMENT WAS UNABLE TO DIAGNOSE THE PROBLEM OR REPEAT THE CONDITIONS. AFTER THE THIRD OCCURRENCE, THE CAR BECAME OPERABLE A SHORT TIME AFTER THE INCIDENT AFTER TURNING THE CAR OFF AND ON AGAIN A FEW TIMES. AFTER EACH OCCURRENCE, THE PASSENGER AIR BAG WARNING LIGHT REMAINED IN THE HISTORY CODE. CURRENTLY AWAITING RESPONSE AND DIAGNOSIS OF PROBLEM BY KIA DISTRICT PARTS SERVICE MANAGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10596546June 5, 2014
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING ON THE HIGHWAY WITH THE SUNROOF OPEN. I HEARD AN EXTREMELY LOUD POP, AS IF SOMEONE POPPED A BALLOON RIGHT NEXT TO MY EAR, AND I WAS SHOWERED WITH GLASS. THE SUNROOF HAD EXPLODED. *TR I WASN'T AROUND A BRIDGE OR OVERPASS, AND THERE WEREN'T CARS AROUND ME. I DON'T RECALL SEEING ANYTHING ON THE ROAD IN FRONT OR ME. THERE WAS NO DAMAGE TO THE SUNROOF PRIOR TO MY TRIP. IT WAS ABOUT 80-82 DEGREES OUTSIDE WITH CLEAR SKIES. I'VE READ THAT THIS HAS HAPPENED TO OTHER PEOPLE WITH KIA OPTIMAS, HYUNDAI VELOSTERS, AND OTHER CAR MANUFACTURERS. MY CAR IS AT THE DEALER NOW, AND KIA IS AWARE OF THE ISSUE AND IS INVESTIGATING. LUCKILY I REMAINED CALM AND PULLED OVER TO THE SIDE OF THE HIGHWAY TO CLEAR OFF THE GLASS AND GO TO THE DEALER. THAT SOUND AND SHOWER OF GLASS COULD HAVE EASILY STARTLED SOMEONE ELSE AND POSSIBLY CAUSED AN ACCIDENT. I DO HAVE A PICTURE OF THE SUNROOF PRIOR TO BREAKING AWAY THE ADDITIONAL, BROKEN GLASS. PLEASE CONTACT ME FOR IT, SHOULD IT BE NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595689June 2, 2014
ENGINE
DURING THE SECOND OIL CHANGE AT THE DEALERSHIP, I INDICATED THAT THE VEHICLE'S EXHAUST WAS VERY STRONG AND WAS COMING INTO THE VEHICLE BOTH AT SPEED AND WHILE SITTING. THE SERVICE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO HAVE ONLY PREMIUM FUEL IN IT TO STOP THE ISSUE. THE OWNERS MANUAL DOES NOT STATE THAT THIS IS THE CASE BUT IN ORDER TO PREVENT THE STRONG EXHAUST, WE SWITCHED TO ONLY USE PREMIUM FUEL WHICH PREVENTED THE MAJORITY OF THE STRONG FUMES BUT NOT ALL. IN GETTING THE VEHICLE'S THIRD OIL CHANGE, THE OIL WAS EXTREMELY DIRTY AND THE SERVICE TECHNICIAN STATED THAT HE HAD SEEN NO REASON WHY A VEHICLE OF SUCH LOW MILEAGE SHOULD HAVE OIL ANYWHERE NEAR THE CONDITION THAT IT DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595400June 1, 2014
STRUCTURE:BODY
DRIVER DOOR WILL NOT OPEN EVEN THOUGH IT INDICATES THE DOOR IS UNLOCKED. DESPITE MULTIPLE TRIES THE DOOR WILL NOT UNLOCK OR OPEN TRAPPING THE DRIVER IN THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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