Kia K5 Complaints

508 consumer complaints on file.

#11679933August 11, 2025
FUEL/PROPULSION SYSTEM
Gas tank expanded and warped the back seat causing my child’s car seat to not be seated properly. Walking near the car you can smell gasoline very strongly. The check engine light came on briefly and then went away. My car is at the dealership currently as they decide what to do about the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679373August 8, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, VISIBILITY/WIPER
Blower motor failure, available for inspection upon request. The failure occurred while driving in muggy conditions, resulting in rapid fogging of the windshield and front side windows. With no functioning airflow, the vehicle’s defrost/defog system was inoperable, and visibility through the windshield became significantly impaired. This required me to reduce speed and open windows in inclement weather to maintain a minimal view of the road, creating additional distraction and exposure to hazardous conditions. The blower motor produces no airflow at any fan speed setting. Failure was confirmed during inspection. No warning lights, messages, or other indicators appeared before, during, or after the failure. This is not an isolated incident. A brief search reveals numerous reports from Kia K5 owners describing the same sudden blower motor failure, indicating a likely systemic defect in the HVAC system design. Kia has not issued a recall, technical service bulletin, or other remedy despite repeated reports from vehicle owners. Kia’s continued inaction in the face of widespread, well-documented blower motor failures represents a disregard for both driver safety and basic manufacturing responsibility. Numerous Kia K5 owners have already been victimized by this defect, and doubtlessly many more will be as long as these vehicles remain on the road unrepaired. The loss of climate control directly compromises a driver’s ability to maintain a clear windshield, safely see the road, and operate the vehicle in adverse weather. These are not “comfort” issues, they are safety-critical failures. By ignoring the mounting evidence and leaving affected vehicles on the road without a remedy, Kia is willfully allowing a known hazard to persist, exposing thousands of drivers and passengers to unnecessary and avoidable risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679271August 8, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Kia K5. The contact stated that while driving at various speeds, the A/C failed to blow cold air as intended. Upon further inspection, the contact became aware that the fuse box had started melting. The contact stated that the fuse was shaken as a temporary repair. The vehicle was taken to a local dealer, where the failure was related to TSB: CS2301; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679191August 7, 2025
AIR BAGS
Side Curtain and Seat Side Airbags. Unavailable for inspection as Avis Rental Company cleaned the vehicle, removed airbags, and sold at auction as salvage. Side curtain airbags trapped me in the vehicle, and shrapnel from seat side airbag impaled/injured my arm. Combination of Side Curtain and Seat Side airbags, and seat belt, resulted in catastrophic shoulder injuries. Additionally, the gases and powder substance from the airbag deployment caused a severe asthma attack. I was told that the entire interior was covered in a powder substance. Note: It appears that Avis Rental Company rented this vehicle out in violation of Federal Law (FIXING AMERICA'S SURFACE TRANSPORTATION ACT - Public Law 114-94 114th Congress - SEC. 24109. <<NOTE: Raechel and Jacqueline Houck Safe Rental Car Act of 2015.>> RENTAL CAR SAFETY.) as the recall is still showing as unresolved. I had also contact Kia Corporate and Kia Maui to inquire as to whether they had record of the recall being resolved and neither did.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11678704August 6, 2025
STRUCTURE:BODY
Left rear car door C-Pillar trim ripped off while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678673August 6, 2025
WHEELS, UNKNOWN OR OTHER
OEM Pirelli tire blew out going 55mph. The car has 6500 miles on it. The sidewall of the tire blew. There were no punctures in the tire or reasoning for this to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678580August 5, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The fuel tank expanded causing the vehicle to become immobile. The car is sitting at a dealership after I declined to sign Kia's buyback so yes it available for inspection. As for my safety and other the fact a fuel tank is swelling under where people would sit and it is highly flammable/ combustible is kind of alarming to me. Yes, there are plenty of people having the same problems. The dealership has sent pictures and videos into Kia for their engineers to look over. The day before the car became immobile it was getting horrible gas mileage. There was no other things that happened no lights on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678270August 4, 2025
STRUCTURE:BODY
The C-Pillar garnish fell off both sides of my rear view a while ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677876August 1, 2025
FUEL SYSTEM, GASOLINE
The contact's daughter owns a 2021 Kia K5. The contact stated that while the contact’s son-in-law was driving, the fuel level indicator failed to function as intended. The contact’s son-in-law noticed that the miles available indicator stated that there were 430 miles until empty. The contact’s son-in-law stated that after driving for approximately 20 minutes, the miles available indicator indicated that the miles had decreased by 50 miles. The contact’s son-in-law drove the vehicle to a nearby gas station, and inspected the fuel tank cap, and confirmed that that fuel cap was sufficiently tightened. The contact's son-in-law proceeded to drive for another hour and the miles available indicator decreased by 200 miles. The contact stated that there were three occupants, including an infant, seated in the rear seat of the vehicle. The contact’s daughter, who was seated in the rear seat, noticed heat on the back of her legs. In addition, the contact’s daughter noticed an abnormal ticking sound and the rear seat independently raised up. The contact’s daughter stated that the failure was persistent. The vehicle was driven to the shoulder of the road. The contact’s son-in-law inspected the vehicle. The contact’s son-in-law and daughter switched seats. The contact stated that the daughter had driven a short distance, and the miles available dropped from 200 to 50 miles. The contact instructed the daughter to stop and exit the vehicle. The contact stated that the fuel tank level indicated the fuel was empty and the check engine warning light illuminated. The contact’s son-in-law was instructed to turn the vehicle off and how to inspect the vehicle. Upon inspecting the vehicle, the contact’s son-in-law was instructed to remove the rear seat. The contact’s son-in-law noticed that the fuel tank was swollen. The contact’s son-in-law was instructed to remove the fuel cap to release the pressure. The vehicle was towed to the dealer; however, the vehicle was not inspected. The contact was informed of an unknown recall; however,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677076July 29, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS, FUEL/PROPULSION SYSTEM
Check engine light came on and when filling up my gas tank, gas spit back out at me which has happened with the fuel tank i had in it last year and has since been replaced. Forward collision, EBS, traction control and forward safety sensor lights came on the next day and the car is running extremely rough. It was towed to a shop to see if it has to do with the fuel tank recall. Multiple people in Roanoke, Virginia are having the exact same problem as is a large portion of people online complaining about the exact same thing. Some going back 30 weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676756July 28, 2025
FUEL/PROPULSION SYSTEM
July 5th we were driving heard a loud boom and the car slowed down we pulled over. Then we seen that the seat was lifted up and smelled gas. We had an appointment for Monday July 7 for this recall and wasn’t able to drop off the next on Tuesday July 8. As called that Monday made the dealer aware. Now they been having the car and we are just waiting on the next process. There’s not sure what saying Kia will contact us. I am reaching out to get some type of results. We can’t get a rental car and next week it will be 30 days on the 8th of August. We are looking to resolve this matter with Kia.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676487July 27, 2025
UNKNOWN OR OTHER
I am submitting this complaint regarding ongoing and unresolved safety issues with my Kia K5, which I believe are directly related to a known recall involving the ECM (engine control module) and/or fuel system. My vehicle continues to jerk and misfire during acceleration, and it has even stalled at idle on multiple occasions — creating a serious safety concern for myself and others on the road. I have already completed the recommended repairs, including new ignition coils and spark plugs, yet the problem persists. Despite these symptoms aligning with known recall-related issues, Kia of Orange Park (Florida) has refused to fully diagnose or investigate the matter, citing that the recall does not apply in my case. However, the symptoms match those outlined in other ECM/fuel system-related recalls, and this is not the first time this dealership has failed to properly address mechanical concerns. Previously, I had to escalate an A/C issue to Kia Corporate, which only resulted in a resolution after a recall was issued right before my vehicle was set to be returned with the same issue. That situation makes me extremely concerned that my current safety concerns are again being ignored and will only be addressed after a broader recall is issued. I am requesting that the NHTSA investigate this matter, as I am worried this defect may affect other vehicles and poses a safety risk that Kia and its dealerships are not taking seriously. Thank you for your attention and action.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675825July 24, 2025
ENGINE, FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
The contact owns a 2023 Kia K5. The contact stated that upon purchasing the vehicle new and driving off the dealer lot, the message "Radar Sensor Blocked" was displayed. The dealer was informed but no assistance was provided. The vehicle was driven to the residence. The contact stated that another message indicating that a sensor was blocked was displayed, and the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine had imploded. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer offered buyback assistance; however, the dealer had not returned the owner’s or the manufacturer’s calls. The failure mileage was approximately 74.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675715July 23, 2025
FUEL/PROPULSION SYSTEM
The gas tank wii not allow you to put gas in it. When you try to put gas in it won't go down in the tank hose and the fuel gauge is ready a 1/4 tank. The car jerks when pressing on the gas pedal. I have only gone around 200 miles and gauge fluctuates with different reads so you don't know exactly how much gas is in the gas tank. The engine light is on as. This is happening while I am traveling.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675567July 23, 2025
ELECTRICAL SYSTEM
AC blower stoped working
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675207July 21, 2025
FUEL/PROPULSION SYSTEM
My fuel tank expanded while I was driving on the highway, causing my car to stall and would not respond to me pushing on the gas. I pulled over on the side of the highway and looked back and saw my rear seats were pushed up. Got it towed to the Kia dealership and they informed me that my car was totaled because the gas tank expanded so much it bent my frame. This has been an ongoing issue with Kia/Hyundai vehicles but they have still not issued a formal recall, only a voluntary callback even though this is a very dangerous defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674755July 19, 2025
ELECTRICAL SYSTEM
Air/hearing works intermittently. I’ve had fuses replaced and this seems to be a known and ongoing issue that Kia refuses to acknowledge. Many have reported that the wires are melting inside of the fuse box and I fear that this may result in a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674722July 19, 2025
FUEL/PROPULSION SYSTEM
Expansion of air tank, causing to pop up frame in backseat and total car deemed unsafe to drive. No warnings car had never been in the shop prayer happened while driving over rule Mountain area with two children in the backseat. Kia inspected diagnostic ran stated it was air in gas tank under a recall claim to fix it for free and then two weeks later stated it was going to Kia America for a case number. Kia America called and stated that it was not safe to drive and the car is totaled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674710July 19, 2025
FUEL/PROPULSION SYSTEM, SEATS, UNKNOWN OR OTHER
In June 2025, while driving my 2023 Kia K5 (VIN: [XXX] ) at highway speeds on [XXX], the fuel tank suddenly imploded. A loud bang caused the rear seats to lift, startling me and my passengers. The car lost power, and braking too hard risked leaving us stranded in fast-moving traffic. I narrowly avoided a crash while trying to maneuver us to safety. This vehicle was previously recalled by Kia in April 2024 for a fuel tank defect affecting ~236,000 vehicles. I took it to Gunther Kia in Davie, FL for inspection, and they claimed it was fixed. In March 2025, I returned to Hollywood Kia because of popping sounds and a check engine light. They diagnosed and “repaired” a purge control valve but failed to address the underlying defect. Despite these repairs, the catastrophic failure still occurred. The vehicle is now completely inoperable and irreparable. Kia later offered to buy back the vehicle but failed to respond to over 200 calls and dozens of emails from me, allowing their offer to expire without explanation. This left me paying for a vehicle I can no longer use. This defect poses a serious danger not only to me and my passengers but also to thousands of other K5 owners nationwide. I urge NHTSA to investigate Kia’s recall handling and ensure affected vehicles are properly repaired to prevent injury or death. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#11674500July 18, 2025
STRUCTURE:BODY, UNKNOWN OR OTHER
I was driving down the highway when I heard a loud explosion like a gunshot that caused me to slow down and almost getting into an accident. It was scary; I came to a stop and realized that my sunroof had exploded. There is a large hole in my sunroof bigger than a watermelon with glass particles everywhere.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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