Kia Carnival Complaints

397 consumer complaints on file.

#11447200January 12, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
At roughly 9,000 miles we noticed that the lights illuminating the climate control buttons stopped working. We also noticed the gear shift indicators (P, R, N, D) were not lighting up either, and neither was the light that told you what gear you were in. At night it is impossible to see what gear you are in or what button to push to change anything on the climate control. My wife took the car to a car wash and when she tried to put the car in neutral, she put it in reverse because there was no indication as to what gear she was in and she couldn't see, putting her and others around her at risk of an accident. The vehicle was brought into our local Kia Dealership where it was purchased and they ran various tests, all of which showed nothing was wrong even though everyone could clearly see that the lights were not displaying properly. It is still in the dealerships hands with no timetable or even an idea on how to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444543December 21, 2021
UNKNOWN OR OTHER
The back window on the hatch spontaneously exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442850December 6, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact's husband owns a 2022 Kia Carnival. The contact stated that while driving at various speeds, the rear passenger’s side sliding door would independently open while the vehicle was in motion. The door ajar warning message would illuminate on the instrument panel. Despite multiple attempts to close the door, the door would not latch, and the contact could not lock her vehicle. The vehicle was taken to a dealer where they performed an ECU software update and lubricated the latches; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442205December 1, 2021
STRUCTURE:BODY
Rear passenger sliding door shows that it is still open, even when closed. Rear passenger sliding door will open while driving even if the automatic doors are turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442133November 30, 2021
UNKNOWN OR OTHER
The sliding doors on the MPV do not have a sensor to stop the door from opening when it hits resistance. My 4 year olds leg was sucked down into the door as it was opening and it pinned his leg. The door met resistance on his leg and did not stop opening. The door also doesn't stop closing unless you push it open, but not if it meets resistance. The vehicle is brand new. It has not been inspected but I called Kia and they haven't called back. I was able to recreate the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441092November 19, 2021
STRUCTURE:BODY:DOOR
The contact owns a 2022 Kia Carnival. The contact stated while driving approximately 10 MPH, the sliding door inadvertently opened without warning. The vehicle was taken to a local dealer where it was diagnosed with needing the latching mechanism replaced. The vehicle was not repaired. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 820. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439291November 4, 2021
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Auto hold engaged on car and failed to hold car. Resulted in a crash to my front gate and damage to the car as well as gate. Would not brake when pumping on brake upon collision to front gate. Sensor is now malfunctioning and Kia is not taking responsibility. Most recently the front windshield has a crack that was not caused by anything. Car is parked and covered in my driveway.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11436937October 15, 2021
VISIBILITY:WINDSHIELD, VISIBILITY:GLASS, SIDE/REAR
Bought brand new 2022 Kia carnival first family road trip something very small broke front windshield causing visibility issues. Waited 49 days for windshield components to come in. Took a second family trip on the way home passenger quarter side glass popped and shattered. Feeling a safety concern for me and my family if something bigger hit the glass of it would even attempt to slow it down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434952September 30, 2021
VISIBILITY:WINDSHIELD
Since we purchased the car in March 2021, none of the 12V or 115V outlets work in the car. It has been months since our dealership, City Kia, said they ordered the parts but we still have no ETA and on this site it says our vehicle has no outstanding recalls....which it does...the outlets. Dealership has been notified but no warning lights have gone off on the dash board. The outlets simply do not work. Our front windshield also developed a small chip near the bottom of the windshield under the wiper blades and the crack has expended rapidly while sitting still in our driveway. The crack now has splintered off into multiple cracks and expands our entire windshield. The quality and integrity of the windshield glass seems to be of poor quality and I do not feel safe to continue to drive it in fear that it will shatter. Our windshield has also been ordered through Greenway Kia through our car insurance and has no ETA on when it will be replaced either!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434927September 29, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
A small rock barely hit my windshield and cracked it completely across. It started as a small crack from a small pebble that progressed significantly overnight. What’s worse is that the windshield is on back order so I been waiting over a month for it to get fixed. This seems like a common occurrence as multiple Kia carnival owners had the same thing occurred. Kia needs to acknowledge the windshield is defective and cover it I should not have to go through my insurance for a defective windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434016September 23, 2021
FUEL/PROPULSION SYSTEM
Vehicle mileage was about 1,750. Check engine light came on immediately after starting the engine and vehicle had a slight vibration. Drove to dealer and vehicle started shaking badly while accelerating and had slight burning smell inside the cab. Was told #6 cylinder was miss firing and fuel injector needed to be replaced. Dealer has fixed the issue and seems to be ok as of now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433813September 21, 2021
VISIBILITY/WIPER
Windshield cracked while driving with nothing even hitting it .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433674September 20, 2021
VISIBILITY:GLASS, SIDE/REAR
The contact owned a 2022 Kia Carnival. The contact stated that while driving at approximately 15 MPH, the passenger’s side rear window shattered. The vehicle was taken to the dealer where they informed the contact that an object had struck the window. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433640September 20, 2021
VISIBILITY/WIPER
Driving down the road, nothing flew at the windshield, it just cracked. Currently can’t replace it either as there is no stock.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426021July 22, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
We have had 3 instances where the forward collision warning system kicked in without another car in front of our van causing the breaks to engage, then disengage within a second or two. We have noticed that if stopped at a red light with another car in front of us, if the other car has rear sensors in their bumper, it will set off our system as well and it will make the warning sounds. More recently, our cluster warning light has come on and the message "Check Rear Cross Traffic Safety System" has appeared. After shutting the car off and on multiple times, this warning has not gone away.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423165July 1, 2021
STRUCTURE:BODY
Sliding doors seem unsafe. They take a tremendous amount of force to stop the automatic door from closing. There is no safety mechanism to prevent a child from getting stuck and/or extremely hurt due if caught in sliding doors while closing. Seems like there should be a lesser resistance necessary to cause doors to open back up if encountering an object to prevent injury.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416351May 12, 2021
SEATS
2022 KIA CARNIVAL. THE OUTER MIDDLE SEATS IN THE 8 PASSENGER MODEL. I HAVE ACCIDENTALLY USED THE LEVER TO FOLD THE SEAT FOWARD WHEN I MEANT TO USE THE ONE THAT PULLS IT FOWARD ON THE TRACK. WHEN THE SEAT CAME FOWARD IT HIT ME IN THE HEAD SUCH FORCE I THOUGH I WAS GOING HAVE A CONCUSSION. I WAS LEFT WITH A MINOR HEADACHE AFTERWARD.THE SECOND TIME I THOUGHT IT BROKE MY NOSE. I CAN STILL FEEL IT AS I TYPE THIS. THIS IN MY OPINION WOULD CAUSE SEVER INJURY TO A SMALL CHILD OR ELDERLY PERSON IF THEY WERE TO DO THE SAME. TO ME THOSE SEATS ARE DANGEROUS IF NOT PREPARED WHEN FOLDING THE SEATS FOWARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Kia Carnival