See attached document for complaint. The undersigned is legal counsel representing XXXXXXXXXXX in the above-mentioned matter. Please be advised that XXXXXXXXXX purchased a new Kawasaki 2024 motorcycle model ZX636JRFBN on May 9, 2024 with total purchase price of $13,981.92. On or about April of 2025, XXXXXXXXXXX received a recall notice with follow up notice in June of 2025 NHTSA Recall No. 25V376 “Crankshaft Bearing Seizure” causing the engine to potentially “lose engine power unexpectedly due to a seizure of the #5 crankshaft bearing” that may lead to an increased risk of a crash. Given the nature of the recall, the notice is marked with a “DO NOT RIDE” advisory until the repair is made and that the customer is to contact a dealer for such repair. Sometime on or about late August of 2025, the motorcycle was inspected at a Kawasaki dealership in an effort to address the recall. This was the earliest that the dealership could address the recall nearly three months after getting the “DO NOT RIDE” notice. The mechanic who examined the motorcycle indicated that it did not appear that the bike had the defect. In November of 2025, an additional recall notice “Crankshaft Bushing Seizure” was issued under Recall # 25V798 since the notice acknowledges that a prior repair on the vehicle may not have addressed the defect. A second letter was issued in November of 2025 under the same recall notice indicating the parts needed for the repair are not available. Finally, another notice was issued under the same recall, 25V798. Again a “DO NOT RIDE” warning is issued on this notice. The letter advises that the “method used to torque the crankcase bolts will be different than the one used in the prior recall “and that the recall applies to “vehicles already remedied under recall campaign MC25-08 (NHSTA Recall #25V376). Once again there are instructions to contact a dealer for repairs. It is presumed that parts are now available to attempt another repair. Due to the critical safety issue relating to the recalls, the unreasonabl
No injuries · No fire · No crash
I am worried about my safety while riding this bike. There has been two different recalls associated with this bike. The first recall my bike passed and was deemed safe to ride. The second recall my bike failed and the dealer was in contact with kawasaki for a week. The dealership is now stating that since so many bikes were being failed, kawasaki had changed the spec numbers for the crank bearing. My bike is now passing the second recall after it already had failed. I do not feel safe getting on this bike. How is the consumer supposed to feel about this?
No injuries · No fire · No crash
This motorcycle has been recalled twice. The first recall my bike passed and was good to go. I received another letter about a 2nd recall. Was told it did not pass recall and is out of spec. I am now being told that my bike is passing kawasaki's new spec numbers for the recall. I do not feel safe riding a bike that was deem unsafe to ride and failing a recall. Now all of the sudden new numbers come up and is just aye okay to ride. How would is the consumer supposed to feel about this? A motorcycle is life or death.
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GMy name is Duane Willett and I filed a Lemon Law claim Dec 8th and was referred to make a complaint to NHTSA by the Texas DMV.The vehicle is coming up on three months of non use due to the Manufacturer issued stop ride which was issued on two separate occasions. I purchased the 2025 Kawasaki ZX-6R vin number [XXX] brand new with zero miles [XXX] and its been subject to NHTSA's recall campaign number for this issue is 25V376 which the vehicle was not available to operate safely for over 30 days due to the #5 metal crankshaft bushing failure. Kawasaki is advised all owners of these bikes to immediately stop riding their affected 2024 through 2026 Ninja ZX-6Rs until the repairs could be completed. The manufacturers solution was not successful, failures continued and another recall was issued for the same problem. NHTSA's campaign number for this recall is 25V798. Bike was take to Family Powersports and the following are the technicians notes. 25-11 CRANKSHAFT BEARING SEIZURE INSPECTION Description SMC 25-11 CRANKSHAFT BEARING SEIZURE INSPECTION Resolution:E FAILED INSPECTION 3 SUPPOSED TO MEASURE 11. SMM BIKE MEASURED AT 1.7MM CALLED KAWI AND THEY SAID IT WAS FINE AND THAT IS A PASS BIKE IS GOOD TO GO Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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I need help dealing with Kawasaki, how am I supposed to take my bike into the shop to get the recall checked when there is a do not ride recall and it’s winter where I live on 30 degree roads and the shop is 40 minutes away. Is Kawasaki suppose to pay for the transport of my bike to Purcellville.
No injuries · No fire · No crash