Jeep Wrangler Complaints (2009)

650 consumer complaints on file.

#10363812November 2, 2010
STEERING, SUSPENSION:FRONT
OCTOBER 30 2010 I PURCHASED A SECOND HAND JEEP WRANGLER YEAR MODEL 2009. IN THE SPAN ON ONE WEEK I HAVE TWICE EXPERIENCED WHAT IS REFERRED ON MANY FORUMS AND WEB PAGES ON THE INTERNET AS "DEATH WOBBLE". MY FIRST EXPERIENCE WITH THIS WAS AT 55MPH WHILE CROSSING RAILROAD TRACKS. AFTER CROSSING THE RAILROAD TRACKS THE FRONT END OF MY MOTOR VEHICLE BEGAN TO SHAKE FROM LEFT TO RIGHT IN A VERY VIOLENT MANNER THIS FORCED ME TO PULL TO THE SIDE OF THE ROAD OUT OF CONCERNS FOR SAFETY. THE SECOND INCIDENT OCCURRED THREE DAYS LATER WHILE TRAVELING AT 65 MPH ON THE HIGHWAY. I HIT A BUMP IN THE ROAD WHICH AGAIN CAUSED THE FRONT OF MY VEHICLE TO SHAKE IN SUCH A VIOLENT MANNER THAT THE TIRES WERE CHIRPING AND I WAS FORCED TO COME TO ALMOST A COMPLETE STOP TO BRING THE VEHICLE SAFELY UNDER MY CONTROL. THIS VEHICLE IS NOT MODIFIED IN ANY WAY,TRACKS STRAIGHT GOING DOWN THE ROAD AND HAS TIRES ON IT WHICH WOULD BE CONSISTENT WITH THE 21,500 MILES REFLECTED ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10364671November 2, 2010
FUEL SYSTEM, GASOLINE
GAS OVERFLOWS FROM TANK THROUGH FUEL FILLER NECK AS GAS PUMP SHUTS OFF. CAN HAPPEN WITHOUT TOPPING OFF FUEL. FUEL RUNS DOWN SIDE OF VEHICLE. POSSIBLE FIRE HAZARD ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363540November 1, 2010
POWER TRAIN:AXLE ASSEMBLY
TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENTIRE FRONT SUSPENSION BROKE, ALMOST CAUSING A CRASH. THE CONTACT PULLED OVER AND LOOK UNDER THE VEHICLE AND NOTICED THAT THE AXLES WERE SPLIT IN TWO PLACES. THE CONTACT HAD THE VEHICLE TOWED TO A LOCAL REPAIR SHOP AND IT WAS THEN TOWED TO A LOCAL DEALER WHO STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR REPAIR COSTS. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,300. UPDATED 01/21/11 *BF UPDATED 04/15/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360799October 16, 2010
STEERING
CLUNKING IN THE STEERING SYSTEM. SEEMS TO AFFECT EVERY JEEP JK WRANGLER FROM 2007 ON. CHEAP/DEFECTIVE BALL JOINTS AND STEERING SHAFTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360606October 15, 2010
POWER TRAIN:MANUAL TRANSMISSION
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER 4X4. THE CONTACT WAS DRIVING 7 MPH AND ATTEMPTING TO ACCELERATE INTO TRAFFIC. THE VEHICLE SHIFTED INTO FIRST GEAR AND THEN INDEPENDENTLY SHIFTED INTO NEUTRAL. THE FAILURE CAUSED THE VEHICLE TO STALL WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE HAD OCCURRED AT LEAST SEVEN TIMES SINCE PURCHASING THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THERE WERE NO RECALLS ON HIS VEHICLE OR FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358043September 28, 2010
POWER TRAIN:DRIVELINE
2009 JEEP WRANGLER UNLIMITED RUBICON LEAKS AXLE OIL FROM RIGHT FRONT AXLE SEAL ONTO TIRE. SEAL WAS FIRST REPLACED IN JUNE 2010, THEN IN AUGUST, AND IS SCHEDULED AGAIN FOR OCT 2010 REPLACEMENT. VEHICLE CURRENTLY HAS 24K MILES. JEEP DEALER REPLACED SEALS FIRST TWO TIMES AND IS SCHEDULED AGAIN FOR REPLACEMENT BY DEALER IN OCTOBER. LEAKING SEAL IS A HAZARD AS AXLE OIL IS LEAKING ONTO TIRE AND COULD CAUSE LOSS OF CONTROL. VEHICLE IS NOT MODIFIED IN ANY WAY THAT WOULD ACCOUNT FOR THE LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357820September 27, 2010
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER UNLIMITED X. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH AND DROVE OVER A ROAD BUMP. THE FRONT END OF THE VEHICLE BEGAN TO SHAKE AND VIBRATE VIOLENTLY, CAUSING DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT END DAMPER SHOCK WAS REPLACED. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357471September 25, 2010
FUEL SYSTEM, GASOLINE
I AM AWARE OF SEVERAL INSTANCES OF THE FOLLOWING PROBLEM OCCURRING WHICH I FEEL NEEDS TO BE ADDRESSED. I HAVE A 2009 JEEP WRANGLER UNLIMITED AND ALMOST EVERY TIME I FUEL IT, AFTER THE PUMP AUTOMATICALLY CLICKS OFF, I GET A SPLASH OF FUEL OUT OF THE FILLER NECK. THIS HAS BEEN OCCURRING, OFF AND ON, SINCE I HAVE OWNED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356735September 21, 2010
STEERING, SUSPENSION:FRONT
I EXPERIENCED THE"DEATH WOBBLE" IN A 2009 4DR JEEP WRANGLER LAST WEEK. SHORTLY AFTER HITTING A SMALL BUMP IN THE ROAD,WE EXPERIENCED VERY ERRATIC SHAKING OF THE STEERING WHEEL AND THE FRONT WHEELS WERE SHAKING AS IF THEY WERE GOING TO FALL OFF. WHEN WE SLOWED DOWN TO A SLOW SPEED OF ABOUT 25 MPH,THE SHAKING STOPPED. WE PROCEEDED TO OUR DESTINATION AND TWO MORE TIMES THIS ACTION HAPPENED AFTER HITTING SMALL BUMPS IN THE ROAD. ONE TIME ON A THREE LANE HIGHWAY IN NEW JERSEY,WE HAD A TRACTOR TRAILER DRIVER PULL UP NEXT TO US AND TELL US TO PULL OVER,BECAUSE IT LOOKED LIKE OUR FRONT WHEEL WAS FALLING OFF.WE HAD THE VEHICLE TAKEN TO A NEARBY CHRYSLER DEALER WHERE THEY DIAGNOSED THE PROBLEM AS THE JEEP DEATH WOBBLE WHICH HAPPENS WHEN SOMETHING GOES WRONG IN THE FRONT SUSPENSION. HE MADE IT OUT TO BE A COMMON PROBLEM AND I JUST WONDER WHY I'VE NEVER HEARD OF THIS ANYWHERE BEFORE.I SEARCHED DEATH WOBBLE" ON MY WEB BROWSER AND GOT THOUSANDS OF HITS AND VIDEO ON U-TUBE. COULD YOU PLEASE CHECK INTO THIS AND FIND OUT WHY THIS SO SECRET ,BUT YET SO COMMON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355468September 14, 2010
STEERING
TL* THE CONTACT OWNS A 2009 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A LOUD, UNUSUAL CLUNKING NOISE AND VIBRATIONS FROM THE STEERING WHEEL. THE FAILURE WAS MORE PRONOUNCED WHEN DRIVING AT SLOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER AND THE STEERING GEAR WAS REPLACED. THE REMEDY LASTED FOR TWO WEEKS AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE STEERING GEAR BOX. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354458September 8, 2010
TRACTION CONTROL SYSTEM, SUSPENSION, TIRES, EQUIPMENT:OTHER:LABELS
I BOUGHT MY 2009 JEEP WRANGLER AROUND OCTOBER, NOVEMBER 2009, USED WITH ABOUT 16,000 MILES FROM WORLD CAR NISSAN WITH A ONE HUNDRED THOUSAND MILE WARRANTY. THE JEEP CAME WITH AN AFTER MARKET LIFT KIT OF APPROX 4 INCHES WITH 33 INCH TOYO OPEN COUNTRY TIRES "RANCHO SHOCKS, SKY JACKER LIFT" WORLD CAR TOLD ME THE JEEP CAME LIKE THIS ORIGINALLY FROM THE DEALER. WORLD CAR ENCOURAGED ME TO TAKE THE JEEP AND TEST DRIVE IT FOR A COUPLE OF DAYS. AFTER RETURNING THE JEEP I TOLD THEM THAT I LIKED THE JEEP BUT IT HAD HANDLING ISSUES ON THE ROAD. WHILE TEST DRIVING THE JEEP ON NORMAL ROADS I NOTICED THE JEEP WOULD TRACK HARD AND PULL TO THE LEFT AND TO THE RIGHT ALMOST CAUSING ME TO RUN OFF THE ROAD ON MULTIPLE OCCASIONS. WORLD CAR SAID THEY WOULD CHECK OUT THE FRONT END ALIGNMENT AND BALANCE THE TIRES. I PURCHASED THE JEEP. WHEN PICKING UP THE JEEP THEY TOLD ME THEY TOOK CARE OF ALL THE PROBLEMS. JEEP ASSURED ME THE HANDLING ISSUES WERE DUE TO THE LIFT AND LARGER TIRES. ABOUT TWO WEEKS LATER LEAVING WORK I TURNED A CORNER AND MY RIGHT FRONT TIRE STARTED KLUNKING AND WOBBLING. THE RIGHT FRONT TIRE WAS MISSING 4 OF 5 LUG NUTS AND HAD ONE BROKEN STUD. ONLY ONE LUG NUT WAS HOLDING MY TIRE ON. THE JEEP HAD TO BE TOWED. WORLD CAR GAVE ME A LOANER CAR, REPAIRED THE PROBLEM, WITH NO APOLOGY AND NO EXPLANATION. AROUND JULY 2009, I DROVE TO PORT ARKANSAS TEXAS, I DROVE TO THE BEACH. I ONLY DROVE IN THE NORMAL TRAFFIC LANES NO FOUR WHEELING. THE NEXT WEEK ON FRIDAY WHILE DRIVING DOWN IH 35 THE VEHICLE SUDDENLY JERKED TO THE LEFT ALMOST CAUSING ME TO HAVE AN ACCIDENT. ON SATURDAY I NOTICED THE RIGHT REAR SHOCK HANGING DOWN.THE UPPER SHOCK SUPPORT PIN WAS BROKEN OFF. JEEP ACCUSED ME OF FOUR WHEELING AND ABUSING THE JEEP, THEY REPAIRED IT AT NO COST TO ME. SOME TIMES THE TRACTION CONTROL SYSTEM COMES ON PRE-MATURELY WHILE MAKING CORNERS MAKING THE JEEP HARD TO HANDLE. NOW THE ESP BAS LIGHT CAME ON AND STAYS ON. ON JEEPFORUM.COM ESP BAS FAILURE APPEARS TO BE A COMMON PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353341September 1, 2010
PARKING BRAKE
THE EMERGENCY BRAKE TENSIONER BROKE. IT RENDERS THE E-BRAKE INOP. THE CAR MUST BE PARKED IN GEAR IN ORDER TO KEEP IT FROM ROLLING AND MAY STILL ROLL DEPENDING ON THE HILL. THIS IS NOT A ONE OF A KIND OCCURRENCE AND HAS BEEN REPORTED MANY TIMES IN THE JEEP JK FORUMS. THE TENSIONER SPRING IS TOO BRITTLE AND BRAKES AT THE CRIMP POINT ON THE BRAKE HAND LEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350002August 17, 2010
POWER TRAIN:DRIVELINE
SHIFTER CABLE ON TRANSFER CASE BROKE, DURING NORMAL USE. I WAS SHIFTING THE TRANSFER CASE INTO NEUTRAL AND THE SHIFTER JUST WENT LIMP AND FLOPPED AROUND. I HAD TO HAVE IT TOWED TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348842August 11, 2010
FUEL SYSTEM, GASOLINE
2009 JEEP WRANGLER 2 DOOR RUBICON W/ 6 SPEED MANUAL TRANSMISSION. DECELERATION PROBLEM. VEHICLE WILL ACCELERATE SPORADICALLY WHEN DESCENDING LONG STEEP GRADES FORCING DRIVER TO RIDE BRAKES TO KEEP UNDER CONTROL. THIS OCCURS WHEN VEHICLE APPROACHES APPROXIMATELY 2000 RPM. IT FEELS LIKE JUST A SLIGHT ACCELERATION, HOWEVER, IT'S ENOUGH TO PUT THE VEHICLE INTO A COASTING SITUATION WITH NO ENGINE BRAKING WHATSOEVER. THIS ALSO OCCURS WHEN SLOWING FOR A STOP SIGN. ACCELERATOR PEDAL IS COMPLETELY RELEASED AND THE VEHICLE JUST GOES INTO A COAST. THIS SITUATION COULD LEAD TO BRAKE FADE ON A LONG STEEP GRADE AND ACCELERATED BRAKE WEAR. I'VE HAD NO SATISFACTION AT DEALER. ALL I WAS TOLD IS THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346812August 2, 2010
POWER TRAIN:MANUAL TRANSMISSION
2007-2010 JEEP JK WRANGLER (ALL MODELS) MANUAL 6 SPEED TRANSMISSION TRANSMISSION VIOLENTLY JUMPS OUT OF GEAR (JOG) IN FIRST AND SECOND GEAR WHEN STARTING FROM A STOP. THE ACTION IS QUICK, VIOLENT AND SOUNDS LIKE THE VEHICLE HIT A CURB OR ANOTHER VEHICLE. THE MOVEMENT OF THE SHIFT HANDLE IS VIOLENT ENOUGH TO CAUSE HAND INJURY INCLUDING BROKEN BONES. IN ADDITION, THIS IS A SAFETY CONCERN AS THE VEHICLE CAN BECOME MOMENTARILY UNABLE TO ACCELERATE FROM A STOP OR SLOW SPEED (I.E. AVOIDING OTHER VEHICLES, OBJECTS ETC.). THIS PROBLEM HAPPENS ALMOST DAILY ON THIS PARTICULAR VEHICLE. SOME QUICK RESEARCH REVEALS THAT THIS SEEMS TO BE A FAIRLY COMMON PROBLEM AS DOCUMENTED BY OTHER JEEP OWNERS/OPERATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344885July 23, 2010
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*THE CONTACT OWNS A 2009 JEEP WRANGLER X. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE ENGINE RESTARTED AFTER THREE HOURS AND RESUMED NORMAL OPERATION. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343982July 19, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2009 JEEP WRANGLER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE A MANUFACTURER VOLUNTARY SAFETY RECALL REPAIR WAS PERFORMED ON THE VEHICLE, ASSOCIATED WITH THE NOTIFICATION CODE OF J31. THE CONTACT WAS IN DISAGREEMENT WITH THE RECALL REMEDY RELATED TO THE TRANSMISSION. HE WAS ALSO IN THE PROCESS OF NOTIFYING THE MANUFACTURER CONCERNING THE INSUFFICIENT RECALL REMEDY. THERE WERE NO FAILURES AT THIS TIME. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343329July 15, 2010
ELECTRONIC STABILITY CONTROL (ESC)
2009 JEEP WRANGLER. S10 COMEBACK-LETTER TO THE SECRETARY FROM SENATOR ON BEHALF OF CONSTITUENT RE JEEP STABILITY PROBLEMS (REPLY DIRECTLY TO CONSTITUENT). *KB THE CONSUMER STATED WHILE DRIVING, THE ELECTRONIC STABILITY PROGRAM LIGHT ILLUMINATED AND WARNED HIM THAT HE WAS SLIDING ON A STRAIGHT SECTION ON THE INTERSTATE WHICH WAS DRY. THE RIGHT FRONT BRAKE LOCKED UP, WHICH ALMOST CAUSED THE CONSUMER TO LOSE CONTROL OF THE VEHICLE. HIS FOOT WAS ON THE ACCELERATOR AND WAS BEING FORCED OFF THE ROAD ONTO A GRASS EMBANKMENT. THE ESP/BAS INDICATOR THEN INDICATED THAT THE SYSTEM HAD A PROBLEM AND HAD BEEN DISABLED. BECAUSE THE SYSTEM HAD SHUT DOWN, THE CONSUMER WAS ABLE TO RETURN HOME WHERE HE COLLECTED INFORMATION ON THE ESP SYSTEM. THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339456June 22, 2010
POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT
I HAVE A 2009 JEEP WRANGLER UNLIMITED WITH 6 SPEED MANUAL TRANSMISSION FIRST GEAR SLIPS OUT VIOLENTLY TAKEN TO DEALERSHIP SEVERAL TIMES NEW TRANS HAS BEEN PUT IN EVERYTHING AND ITS STILL HAPPENING THIS IS A SAFETY ISSUE NEEDS TO BE RECALLED AND FIXED I WAS STOPPED ON A HILL IN SYLVANIA OHIO WENT TO DRIVE OFF FOR THE GREEN LIGHT IT VIOLENTLY POPPED I ROLLED BACK AND HIT A CAR BEHIND ME.. I'VE RESEARCHED THIS AND ITS EXTREMELY COMMON I'VE TALKED TO THE MECHANIC AND HE SAYS IT HAPPENS ON ALMOST EVERY 6SPEED MANUAL HE'S HAD IN THERE THIS HAPPENS TO ME AT LEAST ONCE A DAY AND I DON'T DO ALOT OF DRIVING.. PLEASE RESEARCH THIS AND PUSH FOR RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10339084June 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION OIL OVERHEATING.... WHILE MAKING LONG ASCENTS (CLIMBS) UP HILL IN 4 WHEEL DRIVE, THE TRANSMISSION FLUID HAS OVERHEATED TWICE IN MY 2009 JEEP WRANGLER UNDER NON-RIGOROUS CONDITIONS (DIRT ROAD). THIS OCCURRED TWICE OVER THE PAST 4 WEEKS, WHERE I IMMEDIATELY SHUT DOWN THE VEHICLE AND LET IT COOL OFF EACH TIME. I NOTICED THE TRANSMISSION WAS HAVING PROBLEMS BECAUSE I RECEIVED A "HOT OIL" WARNING ON THE INSTRUMENT PANEL. I HAVE TRAVELED THESE ROADS IN OTHER 4X4 VEHICLES IN THE PAST WITHOUT ANY PROBLEMS. EACH TIME THIS OCCURS, IT IS IMPORTANT TO TURN OFF THE VEHICLE AND LET IT COOL OFF, OTHERWISE THE VEHICLE COULD CATCH FIRE DUE TO THE HOT TRANNY OIL BOILING OUT AND COMING IN CONTACT WITH THE EXHAUST SYSTEM. I TOOK IT THE TO THE DEALER (MOORE JEEP IN PEORIA, AZ) TWICE AND WAS TOLD THERE WAS NO KNOWN CORRECTION FOR THIS AND SINCE NOTHING WAS TECHNICALLY BROKEN, NOTHING COULD BE DONE. THEY OFFERED TO PUT IN A TRANNY COOLER AT MY EXPENSE, HOWEVER, THIS WOULD VOID MY LIFETIME TRANSMISSION WARRANTY. I CONTACTED CHRYSLER DIRECTLY AND FILED A FORMAL COMPLAINT. I ASKED THAT THEY SUPPORT ADDING A TRANSMISSION COOLER OR REPLACE THE TRANNY TO THE JEEP, AND THEY DENIED THE REQUEST BECAUSE THEY CAN ONLY REPLACE ITEMS THAT ARE BROKEN. SINCE THE TRANNY HAS NOT COMPLETELY BROKEN DOWN, THEY DON'T SEE A PROBLEM THAT NEEDS FIXED. THEY APPLIED RECALL J31, WHICH MAKE A CHIME WHEN THE TRANNY OIL OVERHEATS - TELLING ME TO TURN OFF THE VEHICLE AND LET COOL. NO REPAIRS WERE MADE. I HAVE A 9 MONTH OLD GRANDCHILD WHO TRAVELS WITH ME IN A CHILD SEAT AND I AM CONCERNED THAT IF THE VEHICLE STARTS ON FIRE, I MAY NOT BE ABLE TO UNBUCKLE HIM OUT OF THE CARSEAT IN THE BACK FAST ENOUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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