Jeep Wrangler Complaints (2014)

658 consumer complaints on file.

#10908886September 23, 2016
ENGINE
HAD MY OIL CHANGED AND SHORTLY AFTER SMELLED BURNING OIL. DIDN'T THINK MUCH OF IT, FIGURED THERE MAY HAVE BEEN A MINOR SPILL OR THE OLD OIL WAS BURNING OFF. AFTER A COUPLE OF DAYS, THE SMELL REMAINED AND I NOTICED AN OIL STAIN WHERE I PARKED MY CAR. THOUGHT THEY FORGOT TO PUT THE SCREW BACK IN BUT TURNS OUT, THE OIL FILTER HOUSING WAS LEAKING OIL. THIS IS POTENTIALLY VERY DANGEROUS AND NOW HAS TO BE REPLACED. FROM WHAT I UNDERSTAND, THIS PART IS MADE FROM PLASTIC AND HAS CAUSED MANY PROBLEMS WITH THIS SPECIFIC MODEL YEAR. A FRIEND OF MINE ALSO HAD TO REPLACE HIS. ONLY HAVE 30K MILES ON THE VEHICLE SO MAKE SURE THAT WHEN YOU GET YOUR OIL CHANGED, WHOEVER IS SERVICING THE VEHICLE DOES NOT TIGHTEN DOWN THE FILTER TOO MUCH BECAUSE IT CAN CAUSE THE PLASTIC PART TO CRACK. LOOKS LIKE THE REPLACEMENT PART HAS A DIFFERENT NUMBER SO JEEP MAY HAVE MADE A MODIFICATION TO THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10907587September 19, 2016
AIR BAGS, VISIBILITY/WIPER, EXTERIOR LIGHTING
CLOCK SPRING BROKEN WITH NO PERTINENT DAMAGE TO VEHICLE OR PERTINENT EVENTS, WOKE UP ONE MORNING AND THE ENTIRE STEELING COLUMN DIDN'T WORK ELECTRICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898703August 26, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE WAS 51,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897258August 19, 2016
ENGINE, POWER TRAIN
DID OIL AND FILTER CHANGE AT THE DEALERSHIP. I GOT ON THE FREEWAY AND LOOKED AT MY REAR WINDOW WHEN I SAW SMOKE. DID NOT THINK OF IT MUCH SINCE I FIGURED ITS THE OLD OIL BURNING. DROVE FOR A GOOD 2-3 MILES AND IT WAS GETTING WORSE. PULLED OVER TO THE SIDE AND A LOT OF SMOKE GOT INSIDE THE VEHICLE. GOT OUT AND THE OIL WAS DRAINING OVER THE MUFFLER, TRANSMISSION COVER THAT WAS CAUSING THE SMOKE. I THOUGHT THEY FORGOT TO PUT THE SCREW BACK ON OR THE OIL FILTER LOOSE. CALLED THE DEALERSHIP TOLD THEM WHAT HAPPENED AND CALLED A TOW TRUCK. ONCE AT THE DEALERSHIP, WAS TOLD BY THE TECH THAT IT MIGHT OF BEEN THE OIL COOLER THAT WAS DRAINING OR GOT CRACKED, HE SAID THAT THIS IS PRETTY COMMON. I CHECKED ONLINE FOR RECALLS BUT DID NOT FIND ANY BUT I DID NOTICE A LOT OF JEEP FORUMS ONLINE THAT THIS WAS AN ISSUE WITH THIS MODEL YR. THIS COULD BE A FIRE HAZARD WITH ALL THAT OIL DRAINING ON THE MUFFLER AND THE ENGINE. BAD DESIGN OVERALL! I EVEN KNOW THAT, IT DOESN'T TAKE A GENIUS TO FIGURE THAT OUT, ITS COMMON SENSE. MAKING PARKS WITH PLASTIC PIPES? BY THE ENGINE AND IN A HOT AREA? IT MIGHT BE TO SAVE MONEY IN PARTS BUT I AM PAYING ON A $40000 JEEP. GOT THE PART 68105583AA REPLACED WITH 68105583AE. HOPEFULLY THIS GOT MOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895799August 14, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
UNKNOWN REASON: MY JEEP WAS SITTING IN THE DRIVEWAY WHILE I WAS AT WORK AND CAUGHT FIRE. THIS FIRE FROM THE JEEP CAUGHT MY HOUSE ON FIRE AS WELL. MY NEIGHBOR HEARD A FEW EXPLOSIONS AND WENT OUTSIDE TO SEE WHAT WAS GOING ON. HE TOOK THE ATTACHED PICTURE AFTER HE CALLED THE FIRE DEPARTMENT. WE ARE WAITING FOR THE INSURANCE ADJUSTER TO COME OUT TO SEE THE DAMAGE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10892088August 1, 2016
AIR BAGS, ELECTRICAL SYSTEM
CLOCKSPRING RECALL (NHTSA RECALL # 16V-288) ( MANUF RECALL # S40) AFFECTS NOT ONLY THE AIRBAG BUT.. ALSO....."CAUSES A NON WORKING HORN". NO HORN IS A SAFETY HAZARD BY NOT HAVING IT WORKING AT ANY TIME WHILE OPERATING (STOPPED OR DRIVING) THE JEEP. JEEP DEALERS HAVE "NO" EST OF WHEN REPAIR PART WILL BE AVAILABLE???? ""NOT ACCEPTABLE ON THE PART OF JEEP/CHRYSLER!!!!!''' THE CONSUMER STATED THE STEERING WHEEL WIRES, ENGINE ROCKERS, FRONT U JOINTS, ENGINE HARNESS AND FUEL INJECTOR HARNESS, FRONT DRIVE SHAFT ADN SUSPENSION ALL FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE LOST STEERING WHILE DRIVING. THE FRONT AXLE ASSEMBLY BRACKET HAD BROKEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888543July 26, 2016
ENGINE
THE OIL FILTER CANISTER #68105583AA CRACKED BLEEDING OIL PROFUSELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885693July 18, 2016
UNKNOWN OR OTHER
ACCELERATING INTO A HIGHWAY THE GAS PEDAL GOT STUCK I HAD TO PULL IT UP WITH MY FOOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882782July 5, 2016
AIR BAGS
THE AIRBAG INDICATOR LIGHT CYCLES ON AND OFF AT VARIOUS TIMES. THERE DOESN'T SEEM TO BE ANY SPECIFIC FACTORS. IT HAS HAPPENED WHEN THE VEHICLE IS IDLING IN PARK, TURNING EITHER DIRECTION, OR DRIVING IN A STRAIGHT LINE AT RANDOM SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882062July 1, 2016
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I PURCHASED MY JEEP WRANGLER SPORT 2014 WITH LESS THAN 9000 MILES ON IT, DROVE FROM FL TO CO TWICE. SECOND TIME I GOT TO CO, CAR STARTED LEAKING OIL AND HASN'T STOPPED SINCE (6+ MONTHS). ALSO, WHEN I ACCELERATE SOMETHING SMELLS LIKE IT'S BURNING. OIL LIGHT WILL NOT TURN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881855June 30, 2016
VEHICLE SPEED CONTROL
ON 6/23/16, I WAS DRIVING MY 2014 JEEP WRANGLER UNLIMITED SAHARA ON A HIGHWAY AT APPROXIMATELY 65 MPH. I ACCELERATED TO MERGE INTO THE LEFT LANE AND THEN, AFTER LETTING UP ON THE GAS PEDAL, THE VEHICLE CONTINUED TO ACCELERATE AT THE SAME RATE OF SPEED. I PRESSED THE BRAKE PEDAL AND THE VEHICLE SLOWED AS EXPECTED BUT I HEARD A DISTINCT "POPPING" NOISE, SEEMINGLY AS IF THE GAS PEDAL HAD POPPED BACK INTO PLACE. JUST A FEW MILES LATER, WHILE DRIVING IN THE LEFT LANE, I ACCELERATED A BIT TO KEEP UP WITH TRAFFIC. THE ACCELERATOR "STUCK" A SECOND TIME, AND SO I PRESSED THE BRAKE PEDAL AGAIN AND THE VEHICLE RESPONDED AGAIN BY SLOWING BUT THIS TIME, WHEN I WENT TO ACCELERATE AGAIN TO KEEP PACE WITH TRAFFIC, THE GAS PEDAL WAS COMPLETELY NON-RESPONSIVE (I.E., THE PEDAL HAD SEEMED TO FALL TO THE FLOOR AND PRESSING IT DID NOT RESULT IN ANY FURTHER ACCELERATION). I PULLED ONTO THE LEFT SHOULDER OF THE HIGHWAY AND CALLED ROADSIDE ASSISTANCE TO HAVE IT TOWED TO THE JEEP DEALERSHIP. DEALERSHIP VERBALLY TOLD ME COMPUTER FAULT CODE READ AS "ACCELERATOR PEDAL IN CORRELATION" AND SAID THE GAS PEDAL MODULE WAS READING INCORRECTLY. SERVICE ADVISOR ADMITTED TO HAVING SEEN THIS PROBLEM BEFORE. WHEN PICKING UP VEHICLE, SERVICE ADVISOR TOLD ME THAT PROBLEM WAS DUE TO EXCESSIVE DIRT ON/BEHIND THE GAS PEDAL. THERE IS NO WAY IT WAS CAUSED BY THIS, AS JEEP HAS NOT BEEN TAKEN OFF-ROAD, NO ONE DRIVES IT WITH MUDDY SHOES, ETC. ACCELERATOR PEDAL ASSEMBLY WAS REPLACED AND PCM WAS UPDATED TO THE MOST CURRENT SOFTWARE LEVEL. PREVIOUSLY ON THIS VEHICLE, THE SENTRY KEY WAS REPLACED AS WAS THE ENTIRE INSTRUMENT CLUSTER, AS WAS THE FRONT STABILIZER/SWAY BAR. NOT SURE IF THE STUCK ACCELERATOR IS DUE TO A COMPUTER/SOFTWARE GLITCH OR A MECHANICAL FAILURE. A QUICK GOOGLE SEARCH REVEALED THAT ISSUES WITH "STUCK" ACCELERATORS ON THIS MAKE/MODEL/YEAR VEHICLE ARE NOT UNCOMMON. INVOICE ATTACHED. PLEASE INVESTIGATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876191June 23, 2016
ENGINE
COOLANT LEAK FROM RADIATOR, PASSENGER SIDE TOP CORNER UNDER SHROUD. I HAVE TWO 2014 JEEPS WITH THE SAME LEAK. SEEMS TO BE A MANUFACTURING DEFECT AS THERE ARE MANY THREADS ON THE INTERNET WITH THE SAME ISSUE. MY WARRANTY IS EXPIRED BUT THESE ARE ONLY 2 YEARS OLD AND SHOULD NOT BE FAILING LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873465June 9, 2016
UNKNOWN OR OTHER
BRAKES LOCKED UP IN DRIVEWAY AFTER STARTING VECHICLE. BRAKE PEDAL WAS FULLY DEPRESSED WITH NO ASSISTANCE FROM DRIVER. VECHICLE TAKE TO DEALER AND PROBABLE CAUSE WAS BRAKE CONTROLLER IN REAR FLOOR AREA GETTING WET. CAUSE OF WATER IN VECHICLE IS CLOGGED AIR CONDITIONER DRAIN. THE CLOGGING OF THIS DRAIN IS AN ONGOING SITUATION WITH THE MANUFACTURER. THE SAFETY PROBLEM IS THAT THE VECHICLE IS TOWED BEHIND A MOTORHOME AND THIS REQUIRES A BRAKE CONTROLLER TO BE INSTALLED. THE INSTALLATION ON THIS VECHICLE IS ON THE REAR FLOOR BEHIND THE DRIVER. IF THE UNIT WERE TO GET WET AND THE BRAKES LOCK UP IT COULD CAUSE THE MOTOR HOME OPERATOR TO LOSE CONTROL AND/OR CAUSE SEVERE DAMAGE TO THE MOTORHOME OR TOWED VECHICLE. THE MANUFACTURER IS AWARE OF THE DRAIN PROBLEM AND HAS ISSUED NO SAFETY WARNING REGARDING THE PLACEMENT OF THE BRAKE CONTROLLER. THE VECHICLE IN QUESTION IS A FAVORITE TOW VECHICLE OF MANY RV OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872581June 5, 2016
ELECTRICAL SYSTEM, POWER TRAIN
ON 5/6/16 I WENT TO START MY 2014 JEEP WRANGLER UNLIMITED RUBICON AND THE ENGINE DID NOT MAKE A NOISE BUT THE DASH LIT UP LIKE A CHRISTMAS TREE. THE WINDOWS HAD POWER AND RADIO WORKED BUT THE DOOR LOCK OR ALARM DID NOT WORK. I TOWED IT TO THE DEALER AND WAS ADVISED THAT IT WAS A COMMON PROBLEM AND WAS CALLED THE "TIPM MODULE" WHICH IS BASICALLY THE ENTIRE FUSE BOX AND PART OF THE COMPUTER. I WAS STUCK THERE IN NORTH CAROLINA FROM MARYLAND FOR FOUR EXRA DAYS. NOW AFTER GETTING BACK HOME TO MARYLAND ON 6/5/16 I GO TO TRY AND ACCELORATE ONTO THE HIGHWAY FROM A RAMP AND THE TRANSMISSION REVS TO 5,500 RPM BUT THE JEEP WILL NOT ACCELERATE. I HAVE TO EASE OFF THE GAS AND LET IT ACCELERATE VERY SLOWLY. THANK GOD NO TRUCKS WERE COMING OR IT COULD HAVE BEED AND EXTREMELY DANGEROUS SITUATION CONSIDERING IT WAS INTERSTATE 95 BY 175 WHERE SEMI TRUCKS GO TO THE TA TRUCK STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870073May 20, 2016
ELECTRICAL SYSTEM
THE TPMS LIGHT IS ALWAYS ILLUMINATED AND THE TIRE PRESSURE IS CORRECT. I FOUND A RECALL (NHTSA CAMPAIGN 14V632000) (CHRYSLER #P63) FOR THIS ISSUE, BUT WAS TOLD BY BOTH CHRYSLER AND THE NHTSA THAT MY PARTICULAR VEHICLE IS NOT ON THE RECALL LIST. IT SEEMS VERY COINCIDENTAL THAT THE EXACT YEAR, MAKE, AND MODEL OF MY VEHICLE SHOWS UP ON THE RECALL LIST, BUT NOT MY VEHICLE WHICH IS EXPERIENCING THE EXACT SAME PROBLEM THAT THE RECALL WAS ISSUED REGARDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863539May 6, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON I-65 ON A SLIGHTLY RAINY DAY. I STOPPED TO FILL WITH GAS AND WHEN I ENTERED THE INTERSTATE I NOTICED THE VEHICLE SEEMED TO FISHTAIL BUT I THOUGHT MAYBE I HIT A SLICK SPOT. IN A SHORT TIME I GOT BEHIND A SLOW TRUCK AND WHEN THE TRAFFIC CLEARED I STARTED TO GO AROUND THE TRUCK ACCELERATING NORMALLY AND THE VEHICLE FISH TAILED SO DRASTICALLY THE TRUCK DRIVER ACTUALLY MOVED PARTIALLY ONTO THE SHOULDER. I SLOWED AND PULLED OFF THE ROAD THINKING I MAY HAVE A TIRE GOING FLAT. UPON CHECKING THE TIRES I FOUND NO PROBLEM. I STARTED BACK ON MY TRIP BUT COULD TELL MY JEEP WAS NOT FEELING AS IT SHOULD WHEN ACCELERATING. WHEN NO VEHICLES WERE IN SIGHT I INTENTIONALLY ACCELERATED AND THE VEHICLE ONCE AGAIN FISH TAILED. SOON I CAME UPON SLOW TRAFFIC AND WHEN I APPLIED THE BRAKES THE LEFT REAR WHEEL LOCKED UP AND SLIDE. WHEN I FINALLY GOT TO AN EXIT I STOPPED AND AND STILL COULD FIND NO PROBLEM BUT DID NOT SHUT OFF THE ENGINE (MISTAKE). I CONTINUED ON TO MY DESTINATION VERY CAUTIOUSLY. IT WAS LATE AND AFTER THE VEHICLE SAT OVERNIGHT IT SEEMED TO BE FINE AND HAS NOT HAD A SIMILAR PROBLEM SINCE. THE PROBLEM COULD HAVE EASILY CAUSED AN ACCIDENT. I HAD THE VEHICLE CHECKED BY A DEALER WHEN I RETURNED HOME AND NO PROBLEM WAS FOUND AND I REALLY FELT THEY DID NOT BELIEVE WHAT I WAS SAYING. THEY KEPT IT OVERNIGHT AND CHEKED IT ON A RAINY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862714May 3, 2016
ENGINE
AROUND 14K MILES MY 2014 JEEP WRANGLER UNLIMITED RUBICON (3.6L) BEGAN LEAKING OIL. I HAVE TAKEN IT INTO THE SHOP 4 DIFFERENT TIMES AND NO ISSUE WITH THE FILTER OR DRAIN PLUG CAN BE FOUND. IT NOW LEAKS OIL PROFUSELY (15K) AND CONSTANTLY HAS A BURNING SMELL AFTER DRIVEN FOR A SHORT PERIOD OF TIME. MY SERVICE CENTER HAS NOTED THAT MY ENGINE HAS AN "OIL FILTER ADAPTER" WHICH APPEARS TO BE NEW FOR THIS MODEL YEAR AND THE LEAK APPEARS TO BE EMANATING FROM THAT AREA. AFTER READING VARIOUS ARTICLES ON DIFFERENT FORUMS, IT APPEARS THAT THE PART # IN QUESTION IS 68105583AA AND APPLIES ONLY TO 2014 3.6L CHRYSLER V6 ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851859March 28, 2016
SERVICE BRAKES
PARKING BRAKE FAILS TO WORK EVEN AFTER ADJUSTMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846063March 11, 2016
AIR BAGS, ELECTRICAL SYSTEM
CLOCK SPRING WENT OUT AT ONLY 25,000 MILES CAUSING MY AIRBAG LIGHT GO ON AND STAY ON. I WAS DRIVING DOWN A HIGHWAY AT APPROX 50 MILES PER HOUR WHEN THE LIGHT AND ALARM CAME ON..THE LIGHT STARTED COMING ON INTERMITTANTLY AND THEN CAME ON AND STAYED ON WITH THE ALARM GOING OFF AND ON. IT ALSO CAUSE MY STEREO TO BURN OUT AND THE HORN TO STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840041March 5, 2016
POWER TRAIN
AFTER ONLY 2 YEARS OF HIGHWAY DRIVING MY 2014 JEEP WRANGLER UNLIMITED STARTED LEAKING OIL. I TOOK IT IN TO THE DEALERSHIP AND WAS TOLD THAT THE OIL COOLER WAS FAILING AND LEAKING. THE MECHANIC SAID THAT THE "STANDARD" OIL FILTER THAT HAD BEEN INSTALLED AT MY LAST OIL CHANGE (WHICH WAS DONE AT A REPUTABLE FACILITY) WAS THICKER AND BETTER THAN THE FILTER CHRYSLER USES. THIS THICKER, BETTER FILTER APPARENTLY CAUSES OIL PRESSURE TO INCREASE IN ORDER FOR THE ENGINE TO MOVE THE OIL THRU THIS FILTER. A QUICK SEARCH ONLINE FOUND MULTIPLE OTHER ACCOUNTS OF THE SAME PART FAILING. THE REPAIR WAS COVERED UNDER THE POWERTRAIN WARRANTY BUT I WAS TOLD THAT IF I USE ANY OIL FILTER OTHER THAN THE ONE THEY SELL THAT IF ANOTHER FAILURE OCCURS IT WOULD NOT BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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