Jeep Wrangler Complaints (2015)

479 consumer complaints on file.

#10871570May 31, 2016
UNKNOWN OR OTHER
THIS VEHICLE, WHILE SITTING IN A DRIVEWAY, ENGINE OFF FOR AT LEAST 1/2 HOUR, HAD A FIRE START IN THE ENGINE COMPARTMENT AND CAUSE THE VEHICLE TO BE A TOTAL BURN. CHRYSLER INVESTIGATOR RULED THAT IT WAS NOT A "MANUFACTURING DEFECT." I HAVE MANY PICTURES OF THE FIRE EVENT AND AFTER FIRE REMAINS. I HAVE BEEN IN THE RETAIL AUTOMOTIVE BUSINESS FOR 30+ YEARS. I ALSO WAS A PUBLIC SPEAKER FOR CHRYSLER CORP AS WELL. HAD MY SON NOT STOPPED AT A FRIENDS HOUSE FOR DINNER, THAT FIRE WOULD HAVE OCCURRED IN MY GARAGE!! IT IS CRIMINAL WITH SO MANY SIMILAR COMPLAINTS FOUND ONLINE, THAT THEY WOULD CONTINUE TO TAKE THIS POSITION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10865290May 16, 2016
UNKNOWN OR OTHER
OUR JEEP GOES INTO A VIOLENT SHAKE WHICH MAKES IT VERY DIFFICULT TO CONTROL JUST TO PULL OFF THE ROAD AND STOP THE VEHICLE. WE FOUND OUT THIS IS CALLED THE JEEP DEATH WOBBLE. IT STARTED VERY SOON AFTER WE PURCHASED THE VEHICLE AND IT STILL DOES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854835April 11, 2016
ELECTRICAL SYSTEM
DEFECTIVE CAR DOOR LOCKING SYSTEMS SPORADICALLY FAILS TO PROPERLY FUNCTION. UNLOCKING MODE IS INOPERABLE AT TIMES. THIS DEFECT OCCURS AT ALL TIMES WHETHER THE JEEP IS STATIONARY OR IN MOTION. I HAVE BROUGHT THE JEEP FOR REPAIRS NUMEROUS TIMES AND WAS ADVISED BY THE DEALERSHIP THAT IT COULD NOT FIGURE OUT HOW TO FIX THIS ISSUE. THE JEEP HAS BEEN BROUGHT IN FOR SERVICE AT LEAST FOUR TIMES DUE TO THE LOCKING SYSTEM. ON THE LAST SERVICE DATE, I WAS ADVISED AFTER MY JEEP HAD BEEN IN THE REPAIR SHOP FOR A MONTH, THAT THE INOPERABLE LOCKING DOOR MECHANISM WAS A SAFETY FEATURE DESPITE IT NOT APPEARING AS A SAFETY FEATURE IN THE OWNER'S MANUAL GUIDE. I REQUESTED FROM THE MANUFACTURE DOCUMENTATION VERIFYING THAT THE INOPERABLE LOCKING MECHANISM WAS A SAFETY FEATURE. AT THIS TIME, MANUFACTURE HAS FAILED TO PROVIDE ANY DOCUMENTATION CONFIRMING THAT THE INOPERABLE LOCKING MECHANISM IS A SAFETY FEATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853246April 4, 2016
UNKNOWN OR OTHER
RIGHT OUT OF THE FACTORY I HAD A TRANSMISSION PROBLEM I TOOK IT IN THE FOURTH GEAR SYNCHRONIZER WAS BAD AND THE SHAFT HAD IT REPLACED NOW WITH 15000 MILES IN IT THE ENGINE IS KNOCKING AND THE TRANS IS SCREECHING WHEN I LET THE CLUTCH OUT BACK TO THE DEALERSHIP AGAIN ON TUESDAY ITS VERY UNFORTUNATE PAYING 40 GRAND FOR A VEHICLE THAT'S BROKEN RIGHT OUT OF THE DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853163April 3, 2016
ENGINE, UNKNOWN OR OTHER
WAKE UP IN MIDDLE OF THE NIGHT AND THE JEEP WAS ALREADY IN FIRE . PARKED FOR 7-8 HRS LONELY IN DRIVEWAY. PS: I'M COME FROM ONTARIO CANADA. .. 5 MCCARTHY ST PO BOX 207 CHALK RIVER ONTARIO CANADA K0J 1J0 IDK WHY U DON'T HAVE CANADA IN UR CHOICE OF STATE . THX FOR ANY MORE INFORMATION ABOUT THE FIRE LET ME KNOW CHEERS MATT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10845960March 10, 2016
AIR BAGS
VEHICLE AIRBAGS FAILED TO DEPLOY IN JEEP WRANGLER DURING A MOTOR VEHICLE COLLISION WITH ANOTHER VEHICLE THAT FAILED TO YIELD RIGHT OF WAY (BOTH VEHICLES IN MOTION) WHICH RESULTED IN FRONT END IMPACT AND JEEP TIPPING OVER TO REST ON PASSENGER SIDE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10839834March 4, 2016
STEERING, SUSPENSION, WHEELS
MY JEEP HAS 15000 MILES AND FOR THE PAST YEAR I HAS BEEN SUFFERING WHAT IS CALL THE "DEATH WOBBLE". THE CAR ALL THE SUDDEN WILL START SHAKING UNCONTROLLABLE MAKING IT VERY HARD TO CONTROL THE STEERING. I TOOK IT TO WESTGATE JEEP SERVICE IN RALEIGH NC. THEY SAID NOTHING IS WRONG WITH IT BUT IT KEEPS DOING IT. I'M TAKING BACK THIS WEEK. THE DEATH WOBBLE STARTS WHEN I GO OVER AN EVEN SECTION OF THE ROAD AND USUALLY AT A SPEED OVER 60 MPH. THE ONLY WAY IT STOPS IS BRINGING THE SPEED TO ALMOST 30 MPH MAKING VERY DANGEROUS IN THE HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839098February 29, 2016
POWER TRAIN
WHILE DRIVING AT CITY SPEEDS, JEEP SUDDENLY SHIFTS INTO FIRST GEAR, CAUSING VEHICLES BEHIND ME TO SUDDENLY SWERVE IN ORDER TO AVOID HITTING MY VEHICLE. I PURCHASED THE JEEP IN APRIL 2015, AND IT HAS BEEN HAPPENING SINCE I'VE OWNED THE VEHICLE. I HAVE HAD THIS IN THE DEALERSHIP FOUR TIMES AND THEY HAVE NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. THEY HAVE REPLACED THE CONSOLE SHIFT, DID UPDATES AND RE-PROGRAMMED THE TIRES. THIS HAS OCCURRED INTERMITTENTLY SINCE I'VE OWNED THE VEHICLE AND THEY HAVE NOT BEEN ABLE TO SOLVE THE PROBLEM OR TELL ME WHY IT OCCURS. IT MAKES ME NERVOUS TO DRIVE THE VEHICLE AND I AM AFRAID FOR THE SAFETY OF MY FAMILY AND I. I'VE BEEN IN A LOANER FOR 2 WEEKS NOW AND THEY WANT ME TO COME PICK UP MY VEHICLE. I FEAR FOR THE SAFETY OF ME AND ANYONE IN MY VEHICLE SHOULD I BE HIT FROM BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837423February 22, 2016
POWER TRAIN
TROUBLE SHIFTING INTO 4TH GEAR, GRINDING, SENT INTO REPAIR FOR 17 DAYS, RETURNED IT THE NEXT DAY WITH THE SAME COMPLAINT, STARTED SECOND GUESSING MYSELF AFTER A FEW WEEKS PROBLEM BECAME WORST, EVERY ATTEMPT TO SHIFT IT TO TO 4 GEAR IT WOULD NOT ENGAGED UNLESS FORCED INTO GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824971February 8, 2016
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE OBSERVING THE ENGINE, THE CONTACT NOTICED THAT THE COOLANT IN THE RADIATOR WAS SEVERELY LOW. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824068February 3, 2016
POWER TRAIN
VEHICLE ROUTINELY (ONCE EVERY 2-3 WEEK OCCURRENCE) POPS OUT OF 1ST GEAR (STANDARD TRANSMISSION) WHEN ACCELERATING FROM A DEAD STOP. LOCAL DEALERSHIP, FALLS MOTOR CITY (WHERE I BOUGHT THE JEEP) TELLS ME THEY HAVE TO REPRODUCE THE ISSUE IN ORDER TO ADDRESS IT. THIS IS AN IMPORTANT SAFETY ISSUE AS THE GEAR POPS INTO NEUTRAL WHILE TRYING TO ACCELERATE OUT OF 1ST GEAR AND I FEEL THE DEALERSHIP IS NOT TAKING IT SERIOUSLY BY THEIR LACK OF WILLINGNESS TO INVESTIGATE BEYOND A CURSORY TEST DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823271January 30, 2016
UNKNOWN OR OTHER
THE REGULATION REQUIRING HEADRESTS TO TILT FORWARD IS RIDICULOUS AND CAUSES ME SIGNIFICANT NECK DISCOMFORT. I HAVE TO LEAN THE DRIVER'S SEAT BACK FARTHER THAN I WANT SO THAT THE HEADREST DOESN'T PUSH MY HEAD FORWARD. STUPID BEAURICRATIC REGULATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817491January 3, 2016
ENGINE
ENGINE LIGHT COMES ON AND REMAINS ON UNTIL DEALER RESETS IT. CODE INDICATES THAT CYLINDER #6 MISFIRE. SINCE JUN 20 2015 AND UP TO 4 JAN 2016 THE VEHICLE HAS BEEN IN THE SHOP 7 TIMES. TOWN TIME HAS ALREADY REACHED 24 DAYS. SO FAR THEY HAVE REPLACED THE CYLINDER HEAD, REMOVED THE HEAD A SECOND TIME, UPDATED SOFTWARE, AND REPLACED THE CAM SHAFTS, PLUS A NUMBER OF OTHER THINGS. THE STAR TEAM AT CHRYSLER/JEPP HAS BEEN INVOLVED WITH NO SUCCESS. FIRST TIME THE LIGHT CAME ON AND REMAINED ON WAS 18 MAY 15.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816931December 30, 2015
ELECTRICAL SYSTEM
THERE IS A 1 TO 2 SECOND LAG WHEN PRESSING THE HORN BUTTON AND WHEN THE HORN ACTUALLY SOUNDS. WITH THE LAG, IT IS NEARLY IMPOSSIBLE TO SOUND THE HORN IMMEDIATELY WHEN SOMEONE IS ENCROACHING INTO YOUR LANE OR ANY OTHER TIME WHEN THE HORN NEEDS TO BE SOUNDED TO PREVENT AN ACCIDENT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10816217December 25, 2015
ELECTRICAL SYSTEM
WHEN PUSHING THE HORN BUTTON IN THE MIDDLE OF STEERING WHEEL, NOTHING HAPPENS FOR ABOUT 1/2 TO 1 SECOND, THEN HORN SOUNDS. VERY DANGEROUS WHEN TRYING TO CALL ATTENTION TO A POSSIBLE ACCIDENT ABOUT TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811876December 23, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WE BOUGHT OUR JEEP IN JULY 2015. WENT ON VACATION TO OREGON IN AUGUST 2015 AND THE ENGINE LIGHT CAME ON. WE DROVE TO WINCHESTER BAY TO A JEEP DEALER WHERE THEY DIAGNOSED THAT A CYLINDER MISFIRED. BUT THEY SAID TO DRIVE IT BACK TO CALIFORNIA TO THE JEEP DEALER WHERE WE BOUGHT IT. AFTER THAT WHEN DRIVING THE JEEP THE TRACTION LIGHT COMES ON AND AT THE SAME TIME THE ACCELERATOR STOPS WORKING. THE LIGHT STAYS ON FOR ABOUT 4-6 SECONDS, BUT SO DOES THE ACCELERATOR. THIS WAS HAPPENED 9 DIFFERENT TIMES. WE HAVE TAKEN THE JEEP INTO THE SERVICE DEPARTMENT AND THEY KEEP THE JEEP FOR A WEEK. THIS HAPPENED 3 TIMES, SO FOR 3 WEEKS WE DIDN'T HAVE OUR JEEP AND HAD TO RENT A CAR (WHICH JEEP PROVIDED). THEY WERE UNABLE TO DUPLICATE THE TRACTION LIGHT GOING ON. AFTER THE THIRD TIME, THE DEALER WOULD NOT LET US BRING IN OUR JEEP TO THEM SO WE HAD TO CALL THE JEEP SOLUTION, WHICH IS A JOKE. THEY ONLY TRY TO FIND ANOTHER DEALER TO LOOK AT IT. SO WE TOOK IT TO ANOTHER DEALER AND THEY WERE UNABLE TO DUPLICATE THE SAME PROBLEM. THEY DON'T UNDERSTAND WHEN THE TRACTION LIGHT COMES ON AND THE ACCELERATOR STOPS WORKING, HOW DANGEROUS IT IS WHEN DRIVING 70 MPH IN TRAFFIC AND THEN THE SPEED GOES DOWN TO 63 IN SECONDS. I WAS FLIPPED OFF, CUT OFF AND YELLED OUT BY OTHER DRIVES WHO THOUGHT I WAS SLOWING DOWN ON PURPOSE. I HAVE BEEN RENTING CARS TO DRIVE LONG DISTANCES BECAUSE I AM AFRAID TO DRIVE IT ON THE FREEWAY TOO FAR. SOME ONE NEEDS TO FIX OUR JEEP AND UNDERSTAND HOW DANGEROUS THIS IS. WE ARE AGAIN TAKING THE JEEP TO ANOTHER DEALER TO LOOK AT IT. THIS WILL BE THE 5TH TIME IN THE DEALERSHIP FOR SERVICE. BECAUSE THE ENGINE LIGHT IS NOT GOING ON THEY SAID THEY CAN NOT SEE THAT THE TRACTION LIGHT CAME ON. IS THAT POSSIBLE? PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811820December 22, 2015
STRUCTURE:BODY, ENGINE
MY WIFE ARRIVE AT WORK AT 2 PM PARKED THE JEEP WRANGLER 2015 AROUND 8 PM THE ENGINE CAUGHT FIRE SECURITY GUARDS TRIED TO TURN OFF THE FIRE BUT COULD NOT LATER ARRIVED FIRE DEPARMENT AND THEY EXTINGUISHED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10811409December 21, 2015
ELECTRICAL SYSTEM
HORN DELAY! WHEN PRESSING THE STEERING WHEEL THERE IS A NOTICEABLE DELAY IN THE HORN SOUNDING. AT TIMES I HAVE NEEDED THE HORN TO ALERT SOMEONE WANDERING INTO MY LANE AND A QUICK 'HIT' TO THE WHEEL DID NOT SOUND THE HORN. NO OTHER VEHICLE I'VE OWNED OPERATES LIKE THIS. PLEASE GET A FIX TO US OWNERS. MY 2013 WRANGLER HAD THE SAME ISSUE. STILL IN 2015 IT EXITS. LOTS OF INTERNET CHAT ABOUT THIS SAFETY ISSUE ON THE JEEP / CHRYSLER FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808793December 7, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THERE IS A DISTINCT DELAY BETWEEN PRESSING THE HORN BUTTON (STEERING WHEEL) AND ACTIVATION/SOUNDING OF THE HORN. THIS DELAY CAN BE OVER 1 SECOND. THIS HAS BEEN BROUGHT TO THE DEALERSHIP'S ATTENTION. THEY CLAIM THAT IT IS WORKING PROPERLY, WHEN CLEARLY IT IS NOT. MANY TIMES, I HAVE TRIED TO "BEEP" THE HORN TO EITHER AVOID AN INCIDENT, OR OTHERWISE, AND IT HAS NEVER REACTED AS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795206November 21, 2015
POWER TRAIN
JEEP STARTS VIBARATING AT 1500 RPM AS SOON AS IT SHIFTS INTO 4TH GEAR ( MOAN GROAN BAD BEARING OUT OF BALANCE) AT 58MPH 2000 RPM ITS QUITE NOTICEABLE AT 65 MPH 2200RPM ITS BAD IT DOES IT ON ALL ROAD SURFACES ITS BEEN THIS WAY SINCE NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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