Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11375047November 17, 2020
STEERING
AT 65 MPH IF THE STREET IS HAVE A IMPERFECTION THE FRONT OF THE CAR START TO SHAKE VIOLENTLY. I HAVE TO AT LEAST SLOW DOWN TO 40 TO 45 MPH TO TAKE CONTROL. I THINK IS CALL DEATH WOBBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374677November 14, 2020
UNKNOWN OR OTHER
WHEN I DRIVE IN THE HIGHWAY THE CAR STARTS SHAKING LIKE IF IAM LOOSING CONTROL THIS THE 3RD TIME THIS HAPPENS I THOUGHT I HAD FLAT TIRES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374301November 12, 2020
STEERING, SUSPENSION, WHEELS
ON 11/7/20 WHILE DRIVING FROM HARLINGEN,TX TO HOUSTON,TX AT AN AVERAGE SPEED OF 65MPH THE JEEP WOULD SHAKE UNCONTROLLABLY AND VERY AGGRESSIVELY CAUSING ME TO REDUCE SPEED AND SWITCH LANES HITTING THE BRAKES ONLY MADE IT WORSE. IN OCTOBER 219 I EXPERIENCED THE SAME 'DEATH WOBBLE' DRIVING 65MPH ON THE HIGHWAY WHEN GOING OVER THE OVERPASS. THE DEALER SAID NORMAL AND WOULD REPLACE THE DAMPER TO HELP BUT NORMAL. THIS IS NOT NORMAL AND IS UNSAFE ESPECIALLY WHEN DRIVING WITH CHILDREN IN THE VEHICLE AT HIGH RATE OF SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373863November 9, 2020
STEERING
WHEN THE VEHICLE HITS 25-35MPH, THE POWER STEERING CUTS OUT COMPLETELY AND CAN ONLY BE CONTROLLED VIA AGGRESSIVE WRESTLING WITH THE STEERING WHEEL. VEHICLE WAS TOWED TO DEALER 11-2-20. DEALER REPORTED THAT THEY COULD NOT REPLICATE PROBLEM AND THAT I PROBABLY NEEDED A NEW POWER STEERING PUMP BUT THAT THE PART IS ON BACK ORDER UNTIL 4/2021 AND THAT I SHOULD COME AND GET THE CAR. II WAS ALSO TOLD THAT I WAS #20 ON A LIST OF WRANGLER RUBICONS THAT ARE WAITING FOR THIS PART AND THAT THEY ONLY GET ONE POWER STEERING PUMP FROM THE MANUFACTURER EVERY 30 DAYS. I PICKED UP THE CAR ON 11-9-20 AND THE POWER STEERING CUT OUT IMMEDIATELY ON THE DRIVE HOME ONCE I HIT 35MPH. SO, I CURRENTLY HAVE A JEEP THAT HAS BROKEN POWER STEERING THAT IS SITTING IN MY GARAGE AND NO SOLUTION BEING OFFERED FROM THE DEALER/OEM. THIS CAR IS NOT EVEN 1 YEAR OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366867October 28, 2020
ENGINE, POWER TRAIN, WHEELS
MY VEHICLE HAS BEEN EXPERIENCING VIBRATION SINCE THE VERY DAY I TOOK PURCHASE OF THE JEEP. THE VEHICLE HAS A CLINGING NOISE DURING STOP AND THEN ACCELERATION. IT SOUND LIKE A WORN OUT PISTON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366878October 28, 2020
STEERING
VERY LOOSE/SLOPPY STEERING AT ALL SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366154October 24, 2020
STEERING, SUSPENSION, UNKNOWN OR OTHER
MY 2019 JEEP WRANGLER SPORT JL WHEN DRIVING ON THE ROAD ANY ROAD THE CAR FOR NO REASON STARTS WOBBLING AND SHAKING AND VIBRATING FOR ABOUT 20 SECONDS OR MORE AND THEN IT DRIVES NORMALLY ,BUT THIS HAPPENS VERY OFTEN AND THE STEERING WHEEL FEELS WEIRD AND HAS AN EMPTY SPACE IN IT AND WHEN DRIVING ON THE HIGHWAY THE CAR WONDERS TO THE LEFT AND RIGHT CHANGING LANES AND I HAVE TO KEEP BOTH HANDS ON THE STEERING WHEEL TO CONTROL THE CAR AND KEEP IT STRAIGHT. THIS IS A BRAND NEW CAR . THERE WAS A RECALL ON THE STEERING DAMPER AND THAT RECALL WAS DONE ON MY JEEP BUT THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE . MY JEEP IS VERY DANGEROUS TO DRIVE AND IT'S STILL BRAND NEW AND UNDER MANUFACTURER WARRANTY AND I TOOK IT TO A JEEP DEALERSHIP IN HOOVER-ALABAMA HENDRICK JEEP AND THEY SAID THAT THEY COULDN'T FIND ANY PROBLEM BUT I DON'T TRUST THEM AND I DON'T THINK THEY DID A THOROUGH DIAGNOSIS. MY JEEP HAS A DEFECT IN THE STEERING WHEEL AND IT WOBBLES AND SHAKES AND VIBRATES FOR NO REASON VERY OFTEN AND THE STEERING HAS AN EMPTY SPACE IN IT THAT MAKES THE CAR GO SIDEWAYS . THE WOBBLING AND SHAKING AND VIBRATING IS VERY DANGEROUS AND HAPPENS FOR NO REASON OR AFTER I GO THROUGH A ROUGH ROAD OR A POTHOLE OR ON A NORMAL SMOOTH ROAD .ALL THIS IS STILL HAPPENING EVEN AFTER DOING THE RECALL OF STEERING DAMPER . THE PROBLEM OF WOBBLING AND SHAKING AND VIBRATING IS STILL THERE AND THE CAR IS VERY DANGEROUS TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364420October 14, 2020
STEERING, SUSPENSION, WHEELS
WHILE DRIVING THE MIDDLE LANE ON THE HIGHWAY DOING 70 MPH I DROVE OVER AN OVERPASS WITH A SLIGHT DEPRESSION AND MY STEERING WHEEL STARTED TO VIOLENTLY SHAKE SO MUCH SO THAT I HAD DIFFICULTY MOVING TO THE RIGHT LANE AND THEN ONTO THE EMERGENCY SHOULDER, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. THE DEALER REPLACED THE STEERING DAMPENER THE SECOND TIME TO CORRECT THIS PROBLEM. THIS WAS THE SECOND TIME THAT THIS HAD HAPPENED, THE FIRST TIME WAS ABOUT 14 MONTHS EARLIER WHEN THE DEALER REPLACED THE STEERING DAMPENER FOR THE FIRST TIME. TO DATE I AM ON MY THIRD STEERING DAMPENER IN LESS THAN TWO YEARS. PLEASE INVESTIGATE THIS DESIGN DISASTER THAT IS AN EXTREME HAZARD TO ALL THE SAFE DRIVERS ON OUR HIGHWAYS INCLUDING ME. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362684October 4, 2020
STEERING
AT HIGH SPEEDS (65+MPH) IF THE JEEP ROLLS OVER A ROUGH PATCH ON THE HIGHWAY THE WHOLE JEEP/STEERING WHEEL WILL SHAKE VIOLENTLY UNTIL I LET GO OF THE GAS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362512October 3, 2020
STEERING
THE STEERING IS VERY LOOSE, REQUIRES CONSTANT CORRECTION ON HIGHWAY DRIVING. I'VE TAKEN THE VEHICLE BACK TO THE DEALERSHIP MULTIPLE TIMES, HOWEVER THEY CLAIM THIS IS "NORMAL" FOR A JEEP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362282October 1, 2020
STEERING, SUSPENSION, WHEELS
AT HIGHWAY SPEEDS WHEN GOING OVER APPROACH TO BRIDGE ,POTHOLE ,EVEN ROAD REFLECTORS JEEP WRANGLERS2 DOORS CAN GO INTO A VIOLENT SHAKING OF STEERING WHEEL AND FRONT TIRES AND SUSPENSION. THE DEALERS CALL IT THE DEATH WOBBLE.IF YOU HIT YOUR BRAKES ITS EVEN WORSE. YOU MUST JUST HANG ON AND RELEASE YOUR GAS PEDAL TILL IT FINALLY COMES UNDER CONTROL. THIS WOLD BE ESPECIALY DANGEROUS DURING RAIN OR WORSE ICE OR SNOW .JEEP SHOULD BE ABLE TO ADD A STABILIZER OR SOMETHING TO THE SUSPENSION TO CONTROL THIS CONDITION. IF THEY CAN NAME IT THEY SHOULD BE ABLE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360877September 24, 2020
VISIBILITY/WIPER
BOTH THE DRIVER AND PASSENGER SIDE SUN VISORS DETACH COMPLETELY IF THE CAR HITS A BUMP, POTHOLE, SPEEDBUMP ETC...CAUSING THE VISION OF THE WINDSHIELD TO BECOME OBSTRUCTED UNTIL THE VISOR IS MOVED OUT OF SIGHT. THIS APPEARS TO BE DUE TO A FAULTY PLASTIC RETENTION WASHER THAT BECOMES DISLODGED. THIS BEHAVIOR IS ALSO ABLE TO BE REPRODUCED WHEN ATTEMPTING TO USE THE SUN VISOR IN ITS DESIGNED INTENT OF FOLDING UP, DOWN, AND DETACHING/EXTENDING TO BLOCK SUN FROM THE DRIVERS VIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359914September 19, 2020
STEERING
THERE IS PLAY IN THE STEERING WHEEL ESPECIALLY AT HIGHWAY SPEEDS (ABOVE 60 MPH) AND THE PROBLEM SEEMS TO BE GETTING WORSE. IT WAS ALWAYS LOSE BUT THE SEVERITY WAS NOTICED ON A 1200 MILE ROAD TRIP AND CONTINUES TO BE AN ISSUE. THIS ISSUE CAUSES THE DRIVER TO CONSTANTLY ADJUST THE STEERING WHEEL AND FEELS LIKE YOU DO NOT HAVE COMPLETE CONTROL OF THE VEHICLE. ALONG WITH THE CONSTANT ADJUSTING, IN ORDER TO GO STRAIGHT THE STEERING WHEEL IS ABOUT A DEGREE OFF FROM CENTER. THIS LOSE STEERING MAKES IT DIFFICULT TO STAY IN THE LANES WHILE DRIVING AND IS A SAFETY HAZARD THAT NEEDS FIXED AND A RECALL NEEDS TO BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355449September 16, 2020
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AVENTURA CHRYSLER JEEP DODGE RAM (2198 NORTH EAST 163 STREET, NORTH MIAMI BEACH, FLORIDA 33162, (305)-493-5000) TO BE REPAIRED UNDER MANUFACTURER COMMUNICATION NUMBER: 9004166 (DAMPER, STEERING) HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. WHILE THE CONTACT WAS DRIVING AT 70 MPH, THE VEHICLE VIBRATED AND SHOOK UNCONTROLLABLY. THE CONTACT REDUCED THE VEHICLE SPEED AND THE FAILURE WAS CORRECTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 4,525.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11354788September 13, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
WENT TO STORE JEEPNQOULDNT START, BATTERY CHECKED OK....WENT TO WORK TRIED TO LEAVE IT WOULDNT START CHECKED FUSES THEY R GOOD... DROVE IT HOME JUST FINE AFTER GETTING IT STARTED MY TAPPING THE METAL BY THE FUSE BOX..GOING TO WORK 430 IN THE MORNIBG CAR STALL COMPLETELY SHUTTING OFF AGAIN THEN STARTED RIGHT BACK UP... WENT A LITTLE FURTHER JEEP JUST SHUT DOWN AGAIN ... I ALMOST WENT OVER AN EMBANKMENT...
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11354506September 11, 2020
STEERING
MY STEERING WHEEL HAS AN SIGNIFICANT AMOUNT OF PLAY. IT CAN FEEL SOMETIMES AS THOUGH I AM EXPERIENCING A LOSS OF CONTROL, MAKING IT DIFFICULT OR NEAR IMPOSSIBLE TO DRIVE AT HIGH SPEEDS OR ON THE HIGHWAY. WONDERING, IF THIS CAN BE A STEERING BOX ISSUE...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352521September 1, 2020
STEERING
LOOSE STEERING, VEHICLE WANTS TO WANDER AT HIGHWAY SPEEDS AND HARD TO CONTROL ON WINDY ROADS. THIS IS A VERY DANGEROUS ISSUE. JEEP HAS ISSUED A TSB 08-074-20 FOR A STEEL STEERING GEAR (REPLACING STOCK ALUMINUM PART). BECAUSE IT IS A TSB AND NOT A RECALL, THERE IS TOO MUCH SUBJECTIVITY IN DEFINING "LOOSE STEERING". ALSO, BECAUSE ALL 2018 AND 2019 JEEP WRANGLERS HAVE THIS ALUMINUM GEAR THE DEALER CAN SIMPLY SAY "THEY ALL DRIVE LIKE THIS". SOME JEEP OWNERS ARE GETTING HELP FROM THEIR DEALERS, BUT MANY MANY OTHERS ARE NOT. THIS TSB NEEDS TO BE CONVERTED INTO A RECALL ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351934August 29, 2020
STEERING, SUSPENSION
WANDERING STEERING FEELS UNSAFE AT SPEED OVER 55. NOW BEGINNING TO PULL RIGHT AS WELL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351860August 28, 2020
STEERING
OVER SPEED OF 45 MPH AND A BUMP IS HIT THE STEERING WHEEL BEGINS TO SHAKE. THIS HAPPENED PREVIOUSLY AND STEERING DAMPER HAD BEEN REPLACED, BUT THE PROBLEM IS BACK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351534August 27, 2020
STEERING
TL* THE CONTACT OWNS A 2019 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH ON THE HIGHWAY, THE STEERING WHEEL SUDDENLY SHOOK OUT OF CONTROL. THE VEHICLE VEERED OFF TO THE LEFT AND ALMOST HIT THE DIVIDER. THE CONTACT PULLED OVER WHILE ON THE LEFT SHOULDER AND WAITED A FEW MINUTES. SHE WAS THEN ABLE TO DRIVE THE VEHICLE UNDER CONTROL TO HER DESTINATION WITH NO FURTHER OCCURRENCES. THE CONTACT TOOK THE VEHICLE TO THE DEALER (ARRIGO DODGE CHRYSLER JEEP RAM MARGATE 2250 FL-7, MARGATE, FL 33063 954-633-5365) AND THEY DIAGNOSED THE FAILURE BEING THE STEERING COLUMN SENSOR. THE DEALER MENTIONED THAT THE CONTACT SHOULD HAVE RECEIVED A RECALL NOTICE. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS CURRENTLY AT THE DEALER UNREPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,987.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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