Jeep Wrangler Complaints (1999)

217 consumer complaints on file.

#10511579May 12, 2013
SERVICE BRAKES
I WAS BACKING OUT OF MY DRIVEWAY WHEN THE BRAKES TOTALLY FAILED. THE BRAKES WERE FACTORY INSTALLED AND NOT AFTER MARKET. I PUT THE EMERGENCY BRAKE ON AND PUSHED THE VEHICLE BACK INTO THE DRIVEWAY WHERE IT HAS REMAINED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510341May 2, 2013
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING AN OLD WASHED OUT AND BUMPY MOUNTAIN ROAD. DUE TO THE BUMPS, I COULD NOT GO MUCH FASTER THAN 15MPH. THE ROAD/GROUND WAS WET AND SLIPPERY SO I WAS IN 4HI. AFTER GOING DOWN THE ROAD FOR ABOUT 30 MINUTES AND GOING AROUND A TURN, THE AIRBAG LIGHT CAME ON. AS I TURNED THE WHEEL IN THE OPPOSITE DIRECTION, TO GO AROUND A LARGE DOWNED TREE, IT MOMENTARILY SHUT OFF, THEN RETURNED TO ON. I IMMEDIATELY TURNED THE JEEP OFF AND CHECKED THE AIRBAG FUSES. BOTH ARE GOOD. PUZZLED AND RATHER NERVOUS THAT THE AIRBAG MIGHT GO OFF IN MY FACE, I TURNED AROUND TO GO BACK TO THE MAIN ROAD. AFTER NERVOUSLY DRIVING A FEW MILES DOWN THE ROAD, I RETURNED THE JEEP TO THE SPEED LIMIT AND ATTEMPTED TO ENGAGE MY CRUISE CONTROL BUT, THE LIGHT WOULDN'T TURN ON. I TRIED ALL THE CRUISE CONTROL BUTTONS TO NO AVAIL. PULLED OVER AND CHECKED THE FUSEBOX AGAIN FOR THE CRUISE CONTROL FUSE BUT, I COULDN'T FIND ONE ANYWHERE. AFTER DRIVING ANOTHER 100 MILES HOME, I LET MY SISTER'S FIANCE, WHO'S A MECHANIC, CHECK IT WITH HIS SCAN TOOL. ACCORDING TO HIS SCAN TOOL, THE CLOCKSPRING HAS MALFUNCTIONED. AFTER DOING A FEW GOOGLE SEARCHES, IT'S APPARENT THAT THE COST TO HAVE THIS FIXED IS VERY HIGH. THE PART ITSELF IS OVER $200 AND NEEDS TO BE REPLACED BY A MECHANIC! LABOR IS GOING TO BE AT LEAST ANOTHER $200 BASED ON HOW MUCH TIME IT WILL TAKE AND THE FACT THAT IT WILL MORE THAN LIKELY HAVE TO BE DONE AT A DEALERSHIP. SHOULDN'T THIS BE A LIFETIME PART? WHY SHOULD I HAVE TO PAY TO HAVE THIS FIXED IF IT'S A MAJOR SAFETY ISSUE? ANY RESPONSE WOULD BE GREATLY APPRECIATED AS I DON'T HAVE THE MONEY TO HAVE THIS FIXED AND I'M RATHER NERVOUS TO DRIVE IT NOW. WHAT ARE THE ODDS OF THE AIRBAG GOING OFF?[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505280April 1, 2013
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
EVER SINCE I PURCHASED THE JEEP, IT HAS BEEN A RELIABLE VEHICLE. THE OTHER DAY, I WENT TO START IT AND THE INSTRUMENT CLUSTER WAS UNRESPONSIVE AND THE AIRBAG LIGHT WAS ON. I TRIED REPLACING THE FUSE AND FOUND IT TO BE GOOD, RECEIVING POWER. I STARTED TO CHECK WEBSITES FOR SIMILAR PROBLEMS AND FOUND A RECALL FOR THE EXACT PROBLEM I WAS HAVING. THIS RECALL DESCRIBED EXACTLY WHAT WAS HAPPENING TO MY JEEP. THE RECALL IS FOUND HERE RECALL 99V117000: INSTRUMENT PANEL GROUND SCREWS LOOSE THE LEFT SIDE AND RIGHT SIDE INSTRUMENT PANEL WIRING GROUND ATTACHMENT SCREWS COULD LOOSEN OVER TIME. IF THE LEFT SIDE SCREW LOOSENS, THE INSTRUMENT PANEL GAUGES MAY NOT FUNCTION WHEN THE HEADLAMPS ARE TURNED ON. IF THE RIGHT SIDE SCREW LOOSENS, THE DEFROSTER BLOWER MOTOR MAY NOT FUNCTION. WELL, I TOOK A COPY OF THE RECALL TO MY LOCAL JEEP DEALERSHIP, BLUEBONNET JEEP IN NEW BRAUNFELS, TEXAS. AS SOON AS I WALKED THROUGH THE DOOR, I STARTED TELLING THEM ABOUT THE PROBLEM WITH THE JEEP AND HOW SIMILAR IT WAS TO THE RECALL. I SHOWED THEM A COPY OF THE RECALL AND CONTINUED TELLING THEM HOW IT WAS BEHAVING. THE DEALER ASKED ME IF I PURCHASED THE JEEP FROM THEM AND I TOLD THEM NO. THEY WERE VERY CONCERNED ABOUT ME NOT BUYING THE JEEP FROM THEM, THEY WENT OUT AND COPIED THE VIN NUMBER DOWN. THE ATTENDANT STATED THEY COULD NOT HELP ME BECAUSE IT WAS NOT SHOWING UP AS BEING A RECALL ISSUE. I TOLD THEM IT WAS GIVING ME ALL THE SAME PROBLEMS AS THIS RECALL AND THEY SAID THEY DID NOT CARE, IF THE NUMBER DOES NOT SHOW UP ON THEIR COMPUTER, THEY WILL NOT HELP. I BELIEVE THE ORIGINAL RECALL EFFECTS MORE MODELS OF JEEP THAN ORIGINALLY STATED AND RESPECTFULLY REQUEST THIS TO BE INVESTIGATED. THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464861July 1, 2012
POWER TRAIN
DRIVING MY 1999 JEEP WRANGLER SPORT 4.0 L6 5-SPEED MANUAL AT APPX. 65 MPH A SLIGHT VIBRATION CAME FROM THE GAS PEDAL. I PULLED OVER, AFTER CRAWLING UNDER THE VEHICLE I FOUND THE FRONT DRIVE SHAFT LOOSE AT THE JOINT CONNECTING TO MY STOCK NP231J TRANSFER CASE. FIGURING IT WAS JUST A WORN U-JOINT I CONTINUED ON MY WAY AT A MUCH SLOWER SPEED APPX. 35 MPH FOR ABOUT 300 YARDS THERE WAS A LOUD POP ALONG WITH METAL AND DIRT FLYING FROM UNDER THE JEEP WHICH MADE ME PULL OVER ONCE AGAIN THIS TIME OUT OF CONTROL AND ENDING UP IN THE DITCH. WHERE I FOUND THE NP231J SHATTERED IN 5 PIECES, MANY MORE WERE THROWN ONTO THE ROAD WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449141February 23, 2012
ELECTRICAL SYSTEM
MY JEEP LOST ALL POWER TO THE CONSOLE/DASH DURING NIGHT DRIVING AND I COULD NOT MEASURE MY SPEED, RPMS, FUEL OR ANY OTHER GAUGES. THIS INCLUDED BOTH THE ANALOG (NEEDLE) AND DIGITAL (LED) GAUGES. MY 5-SPEED DROVE FINE THOUGH, NO SWEAT. SO THERE I WAS, DRIVING DOWN THE ROAD, AND I HAD NO WAY TO ASCERTAIN MY VELOCITY. THERE WAS NO WAY TO TELL IF I WAS GOING 20 MPH OR 120 MPH. IT WAS JUST ME, MY JEEP AND MY GUT INSTINCTS. SO, I PULLED A FONZIE AND SMACKED THE DASH, AND GAVE IT MY BEST "HEYYYYYYYY" AND YOU GUESSED IT - AFTER THAT ALL WAS WELL. THE LIGHTS CAME BACK AND I WAS DOING A COOL 60. BECAUSE I CAN'T DRIVE 55. AFTER A LITTLE INTERNET WIZARDRY ON MY FAVORITE SEARCH ENGINE, APPARENTLY THIS IS SIMPLY A LOOSE CONNECTION FROM THE DASH GROUND. BEING A JEEP OWNER, I SIMPLY REPLACED THE FAULTY SCREW AND DIDN'T WASTE MY TIME TAKING IT TO A DEALER OR WHINING ABOUT IT ONLINE. OH WAIT... I'M ACTUALLY ONLY REPORTING THIS PROBLEM BECAUSE I WANTED TO VALIDATE THE NHTSA COMPLAINT PROCESS. LOOKS LIKE IT IS WORKING. HEY V! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429913October 17, 2011
ENGINE AND ENGINE COOLING
1999 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO VEHICLE BEING A LEMON *TGW THE CONSUMER STATED SHE WAS TOLD THE VEHICLE WAS NEW. BUT, IN FACT IT WAS DEFECTIVE AND HAD TO BE REPAIRED SEVERAL TIMES. THE CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SHE SUFFERED A NECK INJURY. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10428975October 6, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, ALL OF THE GAUGES ON THE INSTRUMENT PANEL WOULD DECREASE TO ZERO AND THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE HAD NOT BEEN INCLUDED IN ANY RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 116,251 AND THE APPROXIMATE FAILURE MILEAGE WAS 114,000. UPDATED 11/02/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419688August 16, 2011
AIR BAGS, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AIRBAG CONTROL MODULE FAILS. CAUSES GAUGES IN DASHBOARD NOT TO WORK PROPERLY. GAUGES WILL NOT READ OIL PRESSURE, SPEED, ETC. AIRBAG LIGHT COMES ON. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389682March 10, 2011
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
A WHILE AGO I HAD THE CLIMATE CONTROLS GO OUT IN MY 1999 JEEP WRANGLER. UPON INVESTIGATION, I FOUND THAT THE WIRING HARNESS CONNECTOR AND THE CLIMATE CONTROLS HAD MELTED DUE TO THE HEAT GENERATED FROM THE ELECTRICAL CONNECTION. I REPLACED THE CLIMATE CONTROLS IN MY JEEP, HOWEVER, THE ELECTRICAL WIRING STILL GETS VERY HOT. I DID SOME CHECKING IN JEEP FORUMS AND APPARENTLY, THIS IS A COMMON OCCURRENCE IN THE "TJ" JEEP MODEL. I AM ENCLOSING A LINK TO AN ARTICLE THAT ADDRESSES THIS ISSUE, IN IT THE AUTHORS DETERMINED THAT THE UNCORRECTED WIRING CAN REACH 122 DEGREES. HTTP://WWW.JPMAGAZINE.COM/TECHARTICLES/ELECTRICAL/154_0710_JEEP_FIRE_PREVENTION/INDEX.HTML. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10359443October 6, 2010
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 JEEP WRANGLER. WHILE TRAVELING 50 MPH, THE CONTACT NOTICED WHEN DRIVING OVER A BUMP, ALL WARNING LIGHTS WOULD APPEAR ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 99V117000 (UNKNOWN OR OTHER). THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 128,000. UPDATED 12/30/10. *LJ THE CONSUMER ALSO STATED THE AIR BAG LIGHT ILLUMINATED. UPDATED 01/04/11.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327848April 28, 2010
FUEL SYSTEM, GASOLINE
FILLING UP THE GAS ON MY 1999 JEEP WRANGLER TJ, DURING THE FILLING PROCESS IT WILL SHOOT OUT GAS. THE TANK IS NOT FULL, ITS 3/4 AND IT WILL SHOOT OUT GAS. I HAVE GOTTEN IT IN MY FACE, EYES, GOOD CLOTHES. ITS COST MY HUNDREDS OF DOLLARS TO FIX WHAT THE GAS HAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10312277February 19, 2010
FUEL SYSTEM, GASOLINE
WHEN FILLING FUEL TANK GAS OVERFLOWS FROM FILL POINT BEFORE PUMP SHUTS OFF. THIS CAUSES FUEL TO SPRAY OR SPILL ONTO THE GROUND OR NEARBY OBJECTS. THIS ONLY DOES THIS WHEN FILL THE TANK FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10299999January 16, 2010
ELECTRICAL SYSTEM
SINCE I HAVE OWNED MY 99 WRANGLER, ABOUT EVERY TWO YEARS. THE FAN MOTOR OR SELECTOR SWITCHES HAVE BURNED OUT. THE LAST TIME IT HAPPENED IT METED DOWN THE WIRING HARNESS AS WELL. IT IS MY FEELING THAT THIS IS A SERIOUS PROBLEM THAT JEEP IS AWARE OF. SINCE THEY HAVE A SPECIAL BULLETIN THAT ALLOWS YOU TO BUY THE SWITCHES INDIVIDUALLY, INSTEAD OF THE ENTIRE HEATING COOLING HEAD UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296181December 17, 2009
FUEL SYSTEM, GASOLINE
I GO TO FILL MY 99 JEEP WRANGLER AND GAS KEEPS SPLASHING OUT AT BE AND THE PUMP KEEPS SHUTTING OFF AT THE SAME TIME NO MATTER HOW SLOW I PUMP GAS IT COMES SPILLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10284086September 15, 2009
SERVICE BRAKES, HYDRAULIC
THE BRAKES TOTALLY FAILED IN MY 1999 JEEP WRANGLER. THE STEEL BRAKE LINES HAD RUSTED AND THE BRAKE PETAL WENT TO THE FLOOR. THE VEHICLE IS USED IN A SUBURBAN HOME ENVIRONMENT AND I FEEL THAT BRAKE LINES SHOULD NOT TOTALLY FAIL. WE FEEL WE WERE VERY LUCKY THIS HAPPENED IN A PARKING LOT NOT DRIVING ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279043August 1, 2009
ELECTRICAL SYSTEM
1ST ISSUE: THE DASH GAUGES WILL GO OFF AND ON INTERMITTENTLY. I HAVE FOUGHT WITH THIS PROBLEM FOR YEARS NOW. THE DEALER OF COURSE DOESN'T KNOW WHAT I'M TALKING ABOUT. NEVER HEARD OF IT. I HAVE COMPLETELY REMOVED THE DASH LOOKING FOR PROBLEMS. BAD GROUNDS? I CAN'T TELL WHERE. I SUSPECT THE PLUGS THE CLUSTER SLIPS INTO. I'VE TRIED TO PULL THE MOUNTS CLOSER FOR A BETTER CONNECTION. IT SEAMED TO WORK FOR A WHILE. THEN IT COMES BACK. A GOOD SOUND BEATING ON THE DASH BRINGS THEM BACK ON. AMAZING WHAT THAT PLASTIC WILL TAKE. ALL THIS STARTED AFTER THE WARRANTY EXPIRED. I REFUSE TO TAKE IT IN AND POUR MONEY AT IT TILL THEY FIGURE IT OUT. ALL I WANT IS TO KNOW HOW TO FIX THE GAUGES. I'M ABOUT READY TO CUT THE WIRES AND SOLDER THEM DIRECTLY ON. 2ND ISSUE: I BEGAN SMELLING PLASTIC BURNING OR SOMETHING. LATER THE HEATER FAN QUIT WORKING. AFTER SOME READING OF THE SERVICE MANUAL, I CHECKED A LOT OF PARTS AND FOUND THE CONTROL/SELECTOR SWITCH UNIT HEATED UP AND PARTIALLY MELTED THE WIRING HARNESS AS WELL AS BURNT INSIDE THE UNIT. BOUGHT ANOTHER AND REPLACED IT. WORKS GREAT NOW. ALL THE FAN POSITIONS WORK AGAIN. THIS SWITCH HAS TO BE REPLACED SO OFTEN I JUST LEAVE THE SCREWS FROM THE CENTER DASH PANEL OFF. EVERY 99 JEEP WRANGLER OWNER I KNOW HAS THE EXACT SAME PROBLEMS. DOES SOMEONE HAVE TO DIE BEFORE THERE IS A FIX/RECALL? NOTHING LIKE DRIVING DOWN THE ROAD AND SMELL AN ELECTRICAL FIRE WHEN YOU ARE 100 MILES FROM ANYONE. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10248677November 13, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
EXHAUST MANIFOLD FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246151October 20, 2008
TIRES
VEHICLE ORDERED WITH 30INCH OPTIONAL WHEELS FROM FACTORY SHOWS INCORRECT TIRE PRESSURE ON VEHICLE PLACARD. SHOWS 30INCH WHEELS ON WINDOW STICKER BUT P195 TIRE SIZE ON PLACARD. OWNERS MANUAL SHOWS 29PSI AND DOOR JAM PLACARD SHOWS 33PSI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241593September 9, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 JEEP WRANGLER. THE CONTACT STATED THAT THE SPEEDOMETER, FUEL GAUGE, ODOMETER, TEMPERATURE GAUGE, AND OIL GAUGES WERE INOPERABLE. ALSO, THE HEAT AND AIR CONDITIONING WORKED INTERMITTENTLY ON THE HIGH SETTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V117000 (UNKNOWN OR OTHER). THE CURRENT MILEAGE WAS 121,000 AND FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238564August 17, 2008
VISIBILITY
A/C-HEATER FAN CONTROL SWITCH BURNS OUT EVERY 2 TO 4 YEARS. I AM THE ORIGINAL OWNER OF A 99 JEEP TJ WRANGLER. I HAVE REPLACED THE FAN CONTROL SWITCH 4 TIMES NOW. EACH TIME THE PIGTAIL HAS FRIED AS WELL AND NEEDED REPLACING. FIRST TIME DEALER REPLACED UNDER WARRANTY. SECOND, THIRD AND FOURTH TIME I PAID TO HAVE IT REPLACED. AFTER 3RD TIME I WROTE TO CHRYSLER AND EXPLAINED AND SHOWED ALL DEALER REPAIR PAPER WORK AND THEY REIMBURSED WITH CHECK FOR ONE REPAIR. DEALER GAVE ME A CREDIT ON AN ADDITIONAL REPAIR. THIS LAST (4TH) REPAIR I FOUND OUT THAT CHRYSLER KNOWS ABOUT THE ISSUE, AND HAS REDUCED THE PRICE OF THE REPLACEMENT PART BY HALF. I WAS TOLD TO EXPECT THIS TO BE A NORMAL REPAIR EVERY 2 TO 4 YEARS FOR AS LONG AS I HAVE THE VEHICLE. I WAS TOLD FOR A FEW MODEL YEARS THEY HAVE CONSTANT POWER TO THE FAN AND THIS EVENTUALLY LEADS TO A BURN OUT. SOMETIMES CAUSING MORE DAMAGE IF THE FLAREUP IS BIG. CHRYSLER WON'T DO ANY MORE REIMB. AND NO PLANS TO FIX MODEL YEARS AFFECTED. BUMMER!! REPAIR DATES: 7/2000; 8/2002; 9/2004;8/2008 PART NUMBER: 55037473AB. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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