Jeep Wrangler Complaints (2022)

415 consumer complaints on file.

#11535194July 29, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I was driving on the highway and my Jeep shook for a moment and then the D started blinking and there were 2 lights that came on. One was the battery light and the other one was the charging light. There was also an on screen message about a charging problem and to pull over safely. I was on the highway and this was very dangerous as the car was slowing down with cars behind me. I managed to pull over on the side of the highway and stopped my car safely . I turned off my car restarted it. I then got off the highway and made it home safely via the back roads. I made an appointment with the dealership but this was very unsafe and almost caused an accident. Please investigate as as I have seen many other reports of this online. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531430July 10, 2023
ELECTRICAL SYSTEM
My vehicle is year old and I began receiving a warning light regarding the electric throttle control system. The throttle has begun periodically not responding while at highway speeds. I am forced to continue driving the vehicle because dealership service departments do not have loaner vehicles available for me to leave my vehicle to be serviced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529879July 1, 2023
UNKNOWN OR OTHER
I know about the recall on my clutch.. but I’ve been smelling that burning clutch smell at different times…My jeep has the software update but dealer says there’s no fix at This time…is it ok to keep driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529468June 28, 2023
ENGINE, ELECTRICAL SYSTEM
I took my 2022 Jeep Wrangler 4XE Unlimited into the dealership for the recall to be fixed and oil/filter change with tire rotation. I drove my vehicle to the dealer and after being there for 3.5 hours I am informed my vehicle no longer starts/turns over. I have a loaner vehicle with no solution in sight. Upon reading other 4XE owners statements that had the same issue. Upon resetting the software they have multiple trips with the same issue of the engine stalling. I DO NOT want my children in a vehicle that is NOT running properly. This will put others in danger as well, if my engine fails going down the interstate, it can cause a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528500June 23, 2023
STEERING, SUSPENSION
Car experiences what is called a "death wobble" when it goes over a small bump in the road. The steering wheel shakes uncontrollably. Happens when traveling between 40 and 50 mph. I loose complete control of the vehicle. I've taken the car to two experts who both confirmed the problem which started without warning or symptoms about mid May 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526293June 9, 2023
UNKNOWN OR OTHER
The interior door handle is very sharp and cut my finger.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11524463May 30, 2023
ENGINE, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving on the highway at a speed of 70 miles and suddenly I lost total control of my vehicle I lost my engine and without electricity nothing worked I was close to having an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523416May 23, 2023
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact was made aware of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523000May 20, 2023
EXTERIOR LIGHTING
I have a 2022 Jeep Wrangler Unlimited Rubicon with the LED lighting package. I live in the mountains of Colorado and my first heavy wet snowstorm I drove home in at night on my dangerous windy tight canyon road home the headlights as well as the factory fog lights got completely covered in snow and ice to the point were I had to pull over about 10 times on my 10 mile drive home to clear the lights off as they got so covered that the light was completely gone to the point of not being able to see anything...not the reflectors on the side of the road or anything at all. I've never seen anything like it. Even though you can see dim light through the snow and ice the actual light emitted in this state is unusable. I risked getting hit every time I had to stop in the middle of the road (no shoulders just a cliff to the river below and cliff walls on the other side) to clear the lights off to get another straightaway down the road. This was terrifying and I think Jeep and Stelantis should recall these lights and replace them with Heated units like cars in Europe are mandated to have. This is such a safety issue and my solution will be to install some aftermarket old school halogens but this should still be addressed because somebody could get killed in their first bad snowstorm with these lights. They work fantastic in most conditions but when in a bad snowstorm these lights are totally useless and it is not safe to stop in the middle of the road when no shoulder exists to clear these lights over and over. Please address this and hopefully other people have filed complaints over this as well, I can't believe I'm the only one and the Jeep forums are full of threads about this! Thanks for any help on this. Please let me know if you need more info.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11517632April 18, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact stated while driving 25 MPH, the vehicle made an independent and unintended stop. The service charging system, the battery warning light, and the key not detected message was displayed. The contact was able to restart the vehicle after several attempts and the vehicle operated as designed. The vehicle was taken to the dealer to be diagnosed; however, the dealer stated that no failure was found. The manufacturer was contacted, and a case was filed. The failure mileage was 1,649.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516629April 12, 2023
UNKNOWN OR OTHER
Last night while driving home. My rear window blew up. It sounded like a car back fire. Left my ears ringing it was so loud. The glass shattered in a million pieces and the gas struts were hanging out. Nothing hit it, it just blew up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11514342March 29, 2023
SERVICE BRAKES, ENGINE
Jan/2023 at 55mph, a vehicle swerved into my lane which required immediate braking. Applying the brake, the Jeep engine surged, and Jeep would not slow down. I reapplied brake and initially it didn't slow my vehicle. After re-reapplying the brakes, the Jeep responded to the braking. On Mar 28, 2023 traveling approximately 20 mph in a vehicle round-about, following a pickup truck which was two car lengths ahead of me and suddenly the pickup stopped for a pedestrian. I applied my brakes on my 2022 Jeep Wrangler and the engine surged, the Jeep sped forward, I reapplied the brake but my Jeep wouldn't stop until it crashed into the rear of the pickup. There was no damage to my Jeep but some rear bumper damage to the pickup. During both incidents the ESS (Engine Start/Stop) was disabled.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11513007March 21, 2023
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
DRIVING IN THE HIGHWAY AT 70 MILES AN HOUR. ALL OF THE SUDDEN THE CAR START SLOWING DOWN UNTIL THE GAS PEDAL WAS DOING NOTHING.I HAVE TO PULL OVER TO THE SIDE ROAD AND TURN THE CAR OFF. AND AGAIN MULTIPLE TIMES TO GET THE GAS WORK AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512904March 20, 2023
ELECTRICAL SYSTEM, ENGINE
I was driving the car normally and it completely shut down while moving. I safely pulled over and I was able to restart it. I then received a text message warning from the vehicle Uconnect system, error was "A charge fault has occurred for your Jeep Wrangler Unlimited 4xe" This seems to be a very common complaint when I googled the error message.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512891March 20, 2023
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
The contact owns a 2022 Jeep Wrangler. The contact stated that after starting the vehicle, the ABS warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS module needed to be replaced. The vehicle was repaired; however, the contact stated that the failure reoccurred after starting the vehicle. The vehicle was then taken back to the dealer, where the failure code was cleared and the vehicle was diagnosed and determined that the ABS module needed to be replaced again; however, the part for the repair was on backorder. The vehicle remained at the dealer awaiting the part for the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512765March 20, 2023
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 60 MPH, the vehicle experienced the death wobble while driving over bumps on the highway. No warning lights were illuminated. The contact made a local dealer aware of the failure when the vehicle was previously taken in for recall repairs; however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure was recurring when driving over bumps at highway speeds. The vehicle was then taken back to the dealer, where it was diagnosed that the steering damper needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512629March 19, 2023
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Electric Mode Temporarily Unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511093March 9, 2023
UNKNOWN OR OTHER
My new 2022 Jeep Wrangler was shipped with 20 inch Bridgestone Dueller tires. These tires caused severe front end shake and vibration to the point of losing control of my vehicle at approx 60 MPH on several occasions. I brought my Jeep to the Dealer where it was purchased and was told this was a known problem with these tires.Further I was told the ONLY solution was to replace the factory tires with Wrangler KO2’s or another similar tire with more than 4 ply tires like the Dueller. The dealer said Jeep knows it is a problem but would not pay to solve the problem. These new tires were installed and the problem was resolved and cost nearly $1,700. Jeep blames Bridgestone yet it is a known problem and new Jeeps are still being sold with these tires. Jeep factory wrote it was my problem. I have an email from them telling me these details.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509948March 2, 2023
ENGINE, POWER TRAIN
On 3/1/23 my wife was driving our 2022 Jeep Wrangler 4XE at highway speed in the middle of a 3-lane highway. When the Jeep ran out of electric battery and transitioned to hybrid mode the engine completely shut down and she had almost no time to make it from the middle lane to the side of the highway without accident. Multiple cars and large semis had to break suddenly to avoid rear-ending the Jeep. After getting to the side of the highway the Jeep would not restart or shift to neutral. An extremely dangerous situation and thankfully the police showed up to divert traffic. With all of this said, I took my Jeep to the dealer in December 2022 to fix the loss of motive power recall (ZB7), and from this most recent experience, that recall fix either did not work or Jeep should issue another recall. An extremely dangerous situation when the Jeep shuts off at highway speed with no advance warning. Called JeepWave customer service on 3/1 and case #85607518 was opened with the promise that a Jeep case manager will reach out in 2-3 days to address my safety concerns. My Jeep is currently at the dealership and fingers crossed that when/if I get it back this does not happen again. We feel very lucky with the outcome as it could have been much worse with speeds decreasing from 65 MPH to 0 with no advance warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508480February 22, 2023
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
This is the 5th complaint I have called into JEEP directly as well as 2 different dealerships. My car is shutting down randomly on the highway. I was notified that it was "fixed" with a software update. This is a current recall that the dealership has said was "fixed". However they refuse to call a star tech or a field tech which JEEP service said was required at this point. I have tried to have this issue fixed multiple times with no positive outcome. Today again my entire JEEP shut down on the highway as I was getting on. I merely tapped the break to allow anther drive to merge and the entire car completely stopped. I personally hit the steering wheel and my dog almost hit the windshield if the bar was not there he would have. The are aware of the severity of the issue and don't believe anything is wrong. I am contacting an attorney for Lemon Law at this point as the vehicle is clearly dysfunctional
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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