Jeep Wrangler Complaints (2019)

747 consumer complaints on file.

#11446868January 10, 2022
POWER TRAIN, STRUCTURE:BODY
Severe front in wobble. Took 3 visits to get it fixed. Bubbling paint, was in the shop 5 weeks for repaint. Loud whining noise in the drive train, still waiting on dealership to address, hopefully I won't get stranded in the mean time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446092January 4, 2022
SUSPENSION, STEERING
purchased vehicle in sept 2019 and had no issues until recently. Hitting bumps on freeway causes extreme shaking which lasts upwards of 6 to 10 seconds. Having this occur on icy roads can result in total loss of stability. I've taken this into the dealership already once, and issue still occurs. From research it looks like this issue has been present in jeeps for decades. Why hasn't the NHTSA forced jeep to notify the public of the issue?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445445December 29, 2021
VISIBILITY/WIPER
The defrost is absolutely terrible. Both left and right vents do not push air causing the right and left side of the windshield to freeze up and windshield wipers to freeze up. Had to pull over in an unsafe location because visibility went to zero and created a very unsafe situation for me and my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445268December 28, 2021
SEATS:FRONT ASSEMBLY:RECLINER
The contact owns a 2019 Jeep Wrangler. The contact stated that the lever located on the headrests of both the front driver’s and passenger’s seats failed to recline as needed. The contact stated that the failure caused her to be unable to drive the vehicle since she could not properly adjust the seat. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443963December 15, 2021
STEERING
While in 38 degree weather, the steering wheel locked up when turning to the left. Turning to the right was unaffected. This occurred immediately after engine start. I used a far larger amount of force than usual to push the steering wheel in an attempt to get it to unlock. This eventually did work, but every time I tried to turn to the left, the steering wheel felt like it was catching on something and required more force than I was accustomed to. This continued to happen though it eased as the drive went on and the car warmed up. The next day at around 35 degree weather the same thing occurred though not as bad as that first instance. It kept feeling stuck when turning left and the more I pushed it the more it eased. This did not happen over the summer when the temperature was repeatedly over 60 degrees. The binding occurred at both high and low speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443839December 14, 2021
STEERING, SUSPENSION
at 70mph or higher driving over rough highway transition joints will cause steering wheel and entire car to shake violently until slowing down to 60 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442289December 1, 2021
ELECTRICAL SYSTEM
The radio/infotainment system would reset every time I would have my Bluetooth & usb connected to my phone. This started about 4 months ago. Weeks later, my battery would be dead so I would have to jumpstart it. This started 2 weeks before the incident. The day of the incident, my car failed to start right after taking my foot off the brake while my car had shut off(due to the gas feature) at a stop light. I hooked up a jump kit but it did nothing. All the lights in my car began to blink like Christmas lights & even my windshield wipers went off until my car slowly & completely shut off in the middle of traffic. This took place on November 17th, 2021.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11441884November 28, 2021
POWER TRAIN
The entire clutch system failed and the vehicle passenger compartment filled with smoke. It was difficult to breath and burned my eyes I had to pull over immediately. I had the the vehicle towed to the dealer, upon arrival the dealer indicated that there was a safety recall that was limited to “computer components” and involved a software fix. They then proceed to tell me that the the entire clutch system had failed and they could not tell if it was my driving or the recall parts that had impacted. They then proceed to hand me a $2,000+ repair bill, this is a top of the line vehicle less than three 4 years old with no more than 43k miles. I reached out to Jeep/Mopar/FCA/Stallantis whatever they are going by today, and was referred back to the dealer without any resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438930November 1, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
The contact owns a 2019 Jeep Wrangler. The contact stated that the rearview camera would inadvertently turn blue or black while reversing. There were no warning lights illuminated. The vehicle was not diagnosed by an independent mechanic or dealer. The dealer was notified of the failure and advised the contact that the failure was a manufacturer’s defect. The manufacturer was notified of the failure but did not provide any assistance. The manufacturer also advised the contact to file a complaint with NHTSA. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438529October 28, 2021
VISIBILITY/WIPER
Driver's side sun visor attachment to roof fails unexpectedly causing visor to fall and obstruct driver's vision. Jeep is well aware of the problem and has failed to provide a reliable fix or repair. My visor has been replaced twice already and failed for the third time yesterday. Vehicle is 2 years 4 months old and has 15,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436511October 12, 2021
ELECTRICAL SYSTEM, POWER TRAIN
After switching to four wheel drive my jeep indicates that the axle locker needs service. I only used the lockers on it once back in 2019 during September. I was on gravel road and the light came on. Picture below is not mine but that is the error that occurs. Also seems like my lockers at engaged at all times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434054September 23, 2021
SUSPENSION, STEERING
While driving with traffic at highway speeds, bumps in the road surface cause the Front End of my 2019 JEEP WRANGLER to bounce violently and I have to reduce the speed to around 45 MPH to have the suspension return to normal. I have brought the vehicle to Golling Jeep Dealership 3 times. They replaced the Steering Damper in May of 2021which temporarily resolved the issue. I brought the car back in August and September where the dealership reports they could not duplicate the failure. In a recent Detroit Free Press Article, this condition was called an "Alleged Death Wobble". Golling tells me there is nothing wrong. There was no accident, no known damage and there was no warning of any kind. I just watch for bumps and drive slower - not with the speed of traffic on I 696 in Oakland County Michigan. I believe this is Unsafe and I told Golling's Service team the same. What Can I do? [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433653September 20, 2021
ELECTRICAL SYSTEM, ENGINE
2 Batteries were replaced in my 2019 Jeep Wrangler on 9/10 at Arrigo DCJF in West a palm Beach Florida. A battery sensor Was ordered for future service. Drive Jeep to Atlanta area on 9/15. On 9/17 check engine light came on. Set appointment with Palmer Jeep in Alpharetta Ga. 1/2 block from arriving a dealership my Jeep caught FIRE and engine compartment was fully engulfed in minutes. Jeep was towed to Palmer.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11432746September 13, 2021
ENGINE
The contact owns a 2019 Jeep Wrangler. The contact stated while the vehicle was placed in tow mode, the vehicle would not start. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432195September 8, 2021
STEERING, SUSPENSION
Subsequent to my yearly annual service which included a tire rotation, my 2019 Jeep Wrangler Sport developed the "Jeep Death Wobble". At speeds in excess of 60 mph and with a certain series of road bumps, the Jeep begins to violently wobble until speed is reduced to approximately 58mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432059September 7, 2021
AIR BAGS, SEAT BELTS
Airbag delay in deployment and seatbelt failure to lock. Almost direct head on collision. After contact with the other vehicle (full size truck), my body went forward and hit over the visor in the middle. On the return to my original position I watched the airbag deploy. The seatbelt never locked. I also do not recall the airbag fully deploying. Vehicle is available to check computer. No one has inspected the vehicle and I had no vehicle maintenance issues prior.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11430844August 28, 2021
STEERING, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Loss of some electrical power, including power steering; Check engine light, other warnings are triggered. Can Bus error. Engine fails to turn off. Gear-shift problems. Happens repeatedly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430541August 25, 2021
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2019 Jeep Wrangler. The contact stated that the sun visor on the passenger’s and driver’s side failed to remain in the upright position. The contact stated that the visor fell and obstructed his vision. The vehicle was taken to the dealer and was awaiting diagnostic test. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls under the VIN. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429775August 19, 2021
VISIBILITY/WIPER
Wipers freezing up due to lack of de-over element and / or adequate heat from the front windshield defrosters (heat). Forced to pull up a number of times during bad storms to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426664July 27, 2021
STEERING, SUSPENSION
I own a 2019 Jeep Rubicon and the steering wheel rotates violently (~25° back and forth) while driving at any speed and when I hit a bump on the road. Even a small bump on the road causes this problem. I have researched this and some Jeep websites call it a ‘death wobble’. 25° violent steering wheel rotation at 70 mph is very startling it is an extremely unsafe. It almost caused me to crash on more than 3 occasions. There are no apparent recalls about this issue but this problem is reported on several Jeep websites. Are there any plans to implement any sort of safety warning or a recall about this problem? Thank you and please keep me posted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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