Jeep Wrangler Complaints (2022)

415 consumer complaints on file.

#11556302November 21, 2023
SUSPENSION, STEERING
excessive front end shaking that is uncontrolable - dealer has not been able to fix or figure it out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11556193November 21, 2023
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 65 MPH, the contact drove over a depression on the roadway and the vehicle started to vibrate. The contact stated that the vibration was transmitted to the steering wheel. The contact stated that she depressed the brake pedal and the vehicle lurched to the left and the right. The contact took her foot off the accelerator pedal and the vehicle slowed. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The contact stated that the failure had become a recurring failure at various speeds. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11555261November 15, 2023
STEERING, SUSPENSION
Installed a factory Jeep Fox 2" lift kit after reaching 700 miles on new 2022 Sahara. Checked and rechecked all torque specifications and took to dealer the next day for an alignment. They straightened the steering wheel which is a normal requirement when installing a lift. After about one month, I had an occurrence of the "death wobble". This is my 5th Jeep Wrangler, some with lifts, some without, so I am aware of the wobble when hitting a bump around 50-55mph and how to handle it. I rechecked all the specs on each bolt touched during lift install. I don't drive it much and baby it so it took a while before it happened again. Last week, 3 time on same highway around 55mph ON A STRAIGHT highway I experienced the wobble. I found a great diagnosis blog which led to the discovery of both tie rod ends failing and making 'clunking' noise man manually twisted by hand. I took to the dealer who had to order parts. There was no mention of stock tire balancing or steering damper replacement like in other complaints, however I have not recieved my Jeep back yet to verify the problem is fixed. Everything on the vehicle is stock other than the Mopar/Fox lift kit from the dealer. I requested another alignment and I'm curious to see the numbers compared to 1 year ago. The camber and caster is not adjustable and the tires were rotated once already and only have about 8700 miles on them. The obvious culprit I found as a consumer was the tie rod ends which have been described in many Jeep forums as being sub-par and junk. If my wife would drive this Jeep with my two young children and experienced the wobble for the first time on her own, there is no doubt she could crash into a fellow motorist. I always have to slow down and pull to the shoulder....I'm not sure how she'd react. Dangerous and noted multiple times on this site and Jeep forums. Make JEEP fix this issue as it has been around for YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11551110October 20, 2023
ENGINE, HYBRID PROPULSION SYSTEM
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 70 MPH, the vehicle stalled. The contact stated that the vehicle lost power steering and the power assist braking was inoperable. The contact stated that there was a warning chime and a notification to shift to park(P). The contact had the vehicle towed to the residence and recharged the battery and filled the fuel tank due to the low fuel warning light being illuminated. The contact drove the vehicle to a dealer and was informed that the vehicle had run out of gasoline. The contact stated that failure reoccurred, and he had the vehicle towed to a different dealer. The contact was informed by the dealer that the vehicle had run out of gasoline. The contact researched online and found that the auxiliary battery would not recharge and would drain the electrical system causing the vehicle to shut down and stall. The contact took the vehicle to be repaired under NHTSA Campaign Number: 22V865000 (Engine). The contact stated that he was still experiencing the failure with the hybrid system. The manufacturer had been informed of the failure. The failure mileage was approximately 18,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550422October 17, 2023
VEHICLE SPEED CONTROL, POWER TRAIN
Less than a 6 months of having this brand new jeep, the Initial failure of transmission happened while driving down highway. Jeep smelled like it was on fire and I lost all acceleration. Th transmission literally fell into debris. I coasted off the highway and was able to make it into a parking lot, thankfully. Jeep was towed and repair of trans and flywheel took about 4-6 weeks. Around 6k later, trans went out again. I knew bc the transmission began slipping and the burning smell was back. As of, 10/16/23, my jeep is in again for a new transmission. It began slipping again and the brining smell was back. I’m being told the parts may take time due to the UAW strike. I’m again without a vehicle. 3 times with a brand new jeep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548078October 3, 2023
STEERING
The contact owns a 2022 Jeep Wrangler. The contact stated while driving approximately 65 MPH, the vehicle began to shake violently. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering damper failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the failure was a known issue, and an appointment was scheduled with the dealer. The failure mileage was 10,980.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547970October 3, 2023
VEHICLE SPEED CONTROL
driving with no foot on gas and the jeep suddently lurched forward. unintended acceleration is what it was. the first time this happened was in October 2022 and i was in a basement parking garaged and ended up in the wall with the air bags deploying. it took 5 months for the jeep to be repaired. it happened again this morning, October 3, 2023 while going to the gym at 5 am. there were no vehicles on the road and hence i was able to manage
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11547643October 2, 2023
POWER TRAIN
The clutch in my 2022 Jeep Wrangler has been under recall since March 5, 2023 due to risk of overheating and catching fire. Jeep has pushed back their solution to this recall for 2022 models until August 2024. I am worried about the safety of my passengers, particularly if I have passengers in the backseat that would need to evacuate through the front doors by moving the driver's seat forward. Jeep's unwillingness to find a timely remedy is unacceptable, as is their unwillingness to reimburse for aftermarket solutions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546649September 26, 2023
POWER TRAIN
The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 23V116000 (Power Train) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11545389September 19, 2023
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2022 4xe Rubicon has been at the shop for 60 days now for slamming in to a dead stop while driving over 8 -18 mph. This happened 4 times early in the morning trying to drive to work. The dealership towed it in that morning, but failed to look at it for over 2 weeks. - they thought it was just in for regular maintenance. - during this time multiple warning lights were on (CEL and ETC, etc) . To date, they can not recreate this frightening situation or pull up any codes. I could have killed somebody, had I made it to a busy road. I had the 22V-865 recall done in Feb 2023, which CLEARLY did NOT work. Chrysler's involvement has been useless, The latest safety recall report I read (dated 7/13/23) indicates they cannot find the "root cause', they are attempting update software that will change "fail safe from shut off to limp home" but state in this report that there is still NO RESOLUTION, and is still under investigation. I purchased my 4xe August 27, 2022, FCA KNOWING they manufactured the 2.0L PHEV engine, issued a STOP -SALE NOTICE in December 2022 "in order to control and avoid the damage and emergency situations on the US roads.'" NOT A STOP DRIVE NOTICE. -Other then this Scary problem, I have FORM problems, and it throwing itself into AUTOPARK while in reverse. (going less then 3 mph) - How is this not being investigated, ... How is it that there are NO codes or replicate the problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11544631September 14, 2023
POWER TRAIN
Transmission has been leaking transmission fluid since date of purchase. At ~13,000 miles, the dealer replaced the entire transmission under warranty. The new transmission is also leaking transmission fluid. Since transmission fluid is flammable, this is a safety concern when the dripping transmission fluid contacts the hot exhaust tubing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543855September 11, 2023
FUEL SYSTEM, DIESEL
The contact owns a 2022 Jeep Wrangler. The contact received recall notification of the NHTSA Campaign Number: 23V263000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that while driving at undisclosed speeds, the vehicle decelerated while the accelerator pedal was depressed. No warning light illuminated. The dealer was contacted and confirmed that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541719August 30, 2023
ELECTRICAL SYSTEM, ENGINE, STEERING
Spontaneous Engine Shutdown for the 3rd time: Steering wheel locked, Transmission locked, engine turns off....all while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541038August 27, 2023
POWER TRAIN
On the evening of August 19 I was returning to Katy Texas from a trip to Austin Texas. About half way home the Axle Locker Fault indicator light came on along with a blinking rear axle fault indicator. Just east of Sealy Texas on 1-10 I heard a clunk and saw smoke pour out from underneath the back of the jeep. I also lost forward momentum and had to make my way over from the far left lane 3 lanes to the emergency lane without power. I was fortunate to be near an exit and was able to roll off onto the feeder and into grassy area off the road. With a loss of power in heavy traffic this could have caused a fatal accident. The jeep, which is slightly over a year old was towed by AAA to my house. On Monday Jeep was called who towed it to autonation at 21777 katy freeway. They analyzed the problem and it was a broken pinion gear in the differential. The rear differential had been replaced by the dealer in March due to the same warning lights from the axel position sensor. As of the submittal of this report, the jeep is at the dealer waiting for an axle replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540961August 26, 2023
FUEL/PROPULSION SYSTEM
No issues yet, but no dealerships have any information regarding the timing or availability of parts from FCA to replace faulty high pressure fuel pump (HPFP) for the diesel Wrangler JL 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11540552August 24, 2023
ENGINE
I have taken my 22 Wrangler in 3 times to the dealership to fix the engine overheating, each time it was a different component until they said we need an entire new engine. Safety of us was overheated engine without a warning on the highway going 70+ speeds. I have heard several other stories of 21 and 22 wranglers overheating, I am not sure why a recall hasn't been issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11539356August 18, 2023
FUEL/PROPULSION SYSTEM
In April 2023 I was advised via a letter from Mopar of an important recall concerning the “High Pressure Fuel Pump” in my 2022 Jeep Wrangler. The correspondence warned that a failure of the fuel pump could result in a catastrophic crash without prior warning. The letter also indicated that “a remedy for this condition is not currently available”. Having not heard from the manufacturer for several months after receiving the recall notice, I contacted the recall hotline in July to request an update. The agent I spoke with indicated that parts to address the recall are not yet available, and she was unable to provide me with an estimated timeframe for the repair. The lack of a remedy, despite the implied severity of this recall, leaves me deeply concerned with the safety of my car. I rely on my vehicle for daily transportation and feel as though I’m taking a risk driving it. The car is less than one year old and has only 6378 miles on the odometer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538153August 12, 2023
UNKNOWN OR OTHER
The vehicle is a 2022 Jeep Wrangler Sahara Unlimited 4xe. On August 12, 2023, I was pulling into a parking space in a fairly small parking lot and the vehicle took off. The breaks were applied and the vehicle kept going. It actually hopped one of the vertical concrete barriers. After all said and done, the vehicle entered the building and destroyed this business. Thank God, no one was hurt. It could have been worse. After the vehicle crashed inside the building, it could not move anymore, and was turned off. Police report forthcoming.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11536651August 5, 2023
SEAT BELTS
This is a RHD right hand drive Jeep . the seat belt for the driver (right side) has an "energy management loop ("rip stitching")" When the drivers seatbelt should have a "button"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535208July 29, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
While driving me 2022 4xe with the doors off My Jeep remained in drive but abruptly stopped it remained in drive but the D on the gear shifter started blinking. This happened multiple times and could have caused a serious accident. My Jeep was flatbed to the dealership and is still being diagnosed My Jeep is less Then a year old and already had one recall completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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