Jeep Liberty Complaints (2004)

1,101 consumer complaints on file.

#10344763July 22, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT THE THREE DOORS LATCHES, EXCLUDING THE DRIVER SIDE DOOR, NO LONGER WORKED. THE CONTACT COULD NOT LOCK THEM MANUALLY OR WITH THE REMOTE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE LATCHES NEEDED TO BE REPLACED. SHE WAS ALSO INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN RECALL 04V111000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 67,455. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 09/27/10 *BF UPDATED 10/01/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343660July 16, 2010
EXTERIOR LIGHTING
THE HEADLIGHTS OF MY 2004 JEEP LIBERTY SPORADICALLY BLINK ON AND OFF WHILE I'M DRIVING. THIS FIRST OCCURRED OVER A YEAR AGO, WHICH I HAD BROUGHT MY CAR TO THE DEALER'S SERVICE CENTER AND WAS TOLD THEY COULD NOT DUPLICATE THE ISSUE. THE ISSUE SEEMED TO HAVE BEEN RESOLVED AFTER HAVING TO REPLACE THE LAMPS OF THE HEADLIGHTS A FEW WEEKS AFTER; HOWEVER, HAS RECURRED OVER THE PAST FEW MONTHS. IN RESEARCH I'VE FOUND ON-LINE DISCUSSIONS OF JEEP DRIVERS WITH THE SAME ISSUE, AN ISSUES SOME COMMUNICATE THEY'VE REPORTED AS FAR BACK AS TWO YEARS AGO. I FIND IT VERY DISTURBING THE DEALER SERVICE CENTER WAS UNABLE TO PIN POINT THE ISSUE AND NOW VERY FRUSTRATED TO LEARN OTHERS HAVE THE SAME CONCERNS AND THERE HASN'T BEEN A RECALL. PLEASE TAKE CONSIDERATION INTO THIS MATTER TO HELP RESOLVE THIS VERY DANGEROUS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343228July 14, 2010
SERVICE BRAKES, HYDRAULIC
THERE IS A CONSTANT PROBLEM WITH THE REAR CALIPERS ON THE 2004 JEEP LIBERTY THE HAVE BEEN REPLACED 3 TIMES IN THE MATTER OF 2 YEARS. THE DEALER SAYS THEY OVERHEAT AND NEED TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342175July 9, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2004 JEEP LIBERTY AND ON 4 SEPARATE OCCASIONS HAVE HAD THE DRIVER'S FRONT AND REAR WINDOWS FALL INTO THE DOOR UNEXPECTEDLY DUE TO A FAILED WINDOW REGULATOR. ON TWO OF THESE OCCASIONS THE WINDOW FAILURE OCCURRED WHILE THE VEHICLE WAS IN OPERATION. ON ALL FOUR OCCASIONS, THE DEALERSHIP CHARGED ME $325 TO FIX THE WINDOW EVEN THOUGH THEY ADMITTED THAT IT WAS DUE TO A FAULTY PART BECAUSE I WAS NO LONGER UNDER WARRANTY. THE REAR DRIVER WINDOW HAS FAILED ON 3 SEPARATE OCCASIONS, EACH TIME, WITHIN LESS THAN A YEAR OF HAVING THE REGULATOR REPLACED AT A JEEP AUTHORIZED DEALERSHIP. THE SERVICE MANAGER AT MY JEEP DEALERSHIP HAS ADMITTED TO ME THAT IT IS A FAULTY PART AND THAT THE RIGHT THING WOULD BE IF CHRYSLER WERE TO ISSUE A RECALL FOR THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341466July 5, 2010
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:TAILGATE
I HAVE A 2004 JEEP LIBERTY THAT I HAVE OWNED SINCE 8/21/07. ABOUT 1 MONTH AGO I STARTED HAVING PROBLEMS WITH MY TAILGATE NOT OPENING, BUT THE GLASS DOES WILL OPEN. IT REMAINS LOCKED, BUT I HEAR THE ACTUATOR WORKING AND I KNOW THE RECALL ON THIS VEHICLE HAS BEEN COMPLETED IN 12/2006. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341291July 2, 2010
LATCHES/LOCKS/LINKAGES
2004 JEEP LIBERTY-CAN NOT REMOVE KEY FROM IGNITION-APPEARS TO BE A VERY COMMON PROBLEM WITH THESE CARS-DEALER WANTS $500.00 TO REPLACE IGNITION SWITCH AND SHIFTER INTERLOCK-I DO NOT KNOW HOW MANY JEEP OWNERS HAVE REPORTED THIS PROBLEM, BUT IF YOU SEARCH ON LINE, IT IS OBVIOUS THAT THIS A FACTORY DEFECTIVE SYSTEM AND SHOULD BE RECALLED AND MFG SHOULD BE RESPONSIBLE FOR REPAIRING . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340969July 1, 2010
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE DOOR AND BOTH REAR DOORS WERE UNLOCKED. THE SWITCH WAS STUCK IN THE UNLOCKED POSITION AND COULD NOT BE LOCKED BY REMOTE OR MANUALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A RELATED RECALL. THE MANUFACTURER AND AN AUTHORIZED DEALER WERE NOTIFIED AND INFORMED THE CONTACT HIS VEHICLE WAS NOT INCLUDED IN NHTSA RECALL CAMPAIGN ID NUMBER 04V111000, LATCHES, LOCKS, LINKAGES, DOORS LATCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 34,262.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339755June 23, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY 2004 JEEP LIBERTY HAS HAD THE SAME BROKEN WINDOW THREE SEPARATE TIMES. THE REGULATOR INSIDE THE WINDOW MOTOR IS POORLY DESIGNED AND SNAPS. I HAVE JUST READ HUNDREDS OF COMPLAINTS ON THE INTERNET ABOUT THIS AND SEVERAL OTHER PEOPLE SAID THEY FILED A COMPLAINT AS WELL. THE WINDOW BASICALLY FALLS DOWN, AND IT COULD HAVE EASILY SHATTERED ALL OVER MY THREE YEAR OLD WHO WAS SITTING BESIDE THIS WINDOW. NOW IT IS 100+ DEGREES HERE AND I HAVE TO TRY TO UNSAFELY RIG THIS WINDOW SO IT DOESN'T FALL AND BREAK. CHRYSLER WILL GIVE AN ESTIMATE OF OVER $500 TO FIX THIS. THIS IS THE THIRD TIME. SOMETHING NEEDS TO BE DONE TO FIX THIS ISSUE AND NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336149June 14, 2010
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND SUDDENLY THE ENGINE STALLED. ALSO, THE SPEED ODOMETER DISPLAYED AN INACCURATE READING WHICH FLUCTUATED WHEN TRAVELING. THE ENGINE RESTARTED AND THE VEHICLE WAS ABLE TO RESUME NORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THERE WERE REPLACEMENTS OF THE CRUISE CONTROL SENSOR, SPEED CONTROL AND COMPUTER MODULE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE CONTACT HAD CONCERN OF THE SAFETY HAZARD INVOLVED. THE FAILURE CONTINUED TO OCCUR AFTER THE SERVICE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336021June 13, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2004 JEEP LIBERTY. THE PASSENGER SIDE WINDOW FELL INTO THE DOOR. TOOK IT TO A REPAIR SHOP AND WAS TOLD THE REGULATOR HAD FAILED. I HAVE READ SEVERAL INSTANCES OF THIS TYPE OF FAILURE ON THIS MODEL VEHICLE. WHY ISN'T THE NHTSA DOING ANYTHING ABOUT THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335277June 8, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ALL LIGHTS, (INCLUDING HEADLAMPS), INTERMITTENTLY TURN OFF. THIS HAS HAPPENED 3 TIMES ALREADY, ALL AT NIGHT WHILE DRIVING 65-70 MPH ON THE HIGHWAY. THE FIRST OCCURRENCE WAS AROUND JULY, 2009. THE LAST OCCURRENCE WAS LAST NIGHT, JUNE 7, 2010. NOTHING BUT PITCH BLACKNESS WHEN THEY WENT OFF. HAD TO TRY TO STEER CAR TO SIDE OF ROAD. IF YOU TURN THE HEADLAMP ON/OFF A FEW TIMES OR JIGGLE THE CONTROL IT WILL TURN ON/OFF AND THEN STAY ON. THIS IS PRETTY DANGEROUS. THIS IS MY DAUGHTER'S CAR AND I WILL NOT LET HER DRIVE IT ANYMORE AS A RESULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335288June 8, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PURCHASED VEHICLE USED, LOW MILES 32,764, JANUARY, 2009. AROUND EARLY AUGUST, 2009, THE PASSENGER WINDOW FELL DOWN AND WOULDN'T GO BACK UP. YOU COULD HEAR MOTOR RUNNING WHEN WINDOW SWITCH WAS PRESSED. CALLED CHRYSLER ON 8/10/09. THEY ADVISED WINDOW REGULATOR WAS KNOWN ISSUE WITH CHRYSLER (THEY ASSIGNED CASE NUMBER). ADVISED ME TO CALL DEALER. I DID. OUT OF STOCK. TOO, THEY WOULD HAVE TO OPEN DOOR PANEL AND CHARGE ME $59.95 JUST TO TAKE PANEL OFF. HE WOULD THEN HAVE TO CALL CHRYSLER ONCE THE PANEL WAS OFF TO SEE IF THEY WOULD AGREE TO FIX IT. RIDICULOUS. TOLD HIM TO CALL BACK WHEN IN STOCK. WHEN I DIDN'T HEAR BACK, I PHONED A COUPLE MORE TIMES AND THEN GAVE UP. WENT AHEAD AND HAD IT FIXED BY A REPAIR MAN 9/2/09 AT A COST OF $230. THE THIRD WEEK OF OCTOBER, 2009, THE REAR DRIVER SIDE WINDOW FELL DOWN A FEW INCHES AND WOULDN'T GO UP OR DOWN. THE REAR PASSENGER SIDE WINDOW WOULD NOT GO UP OR DOWN. YOU COULD AGAIN HEAR THE MOTOR RUNNING WHEN THE WINDOW SWITCHES WERE PUSHED. THE TWO REAR WINDOWS COST ME $400 TO HAVE FIXED WITH MY REPAIR MAN. I HAD GIVEN UP ON THE DEALER. IN ALL THREE INSTANCES, I WAS SHOWN THE BROKEN PART THAT WAS TAKEN OUT OF THE DOOR PANEL. THE CABLES ARE BREAKING FREE IN THE WINDOW REGULATORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335379June 8, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
JEEP LIBERTY WINDOW REGULATOR BREAKS ALLOWING WINDOW TO FALL DOWN INTO DOOR AND REMAIN INOPERATIVE UNTIL FIXED. WE OWN A 2004 LIBERTY AND HAVE NOW HAD 12 REGULATORS REPAIRED/REPLACED OVER 6 YEARS BECAUSE OF SOME EXECUTIVE DECISION TO CUT COST WITH A PLASTIC PART VS STEEL. BEEN CAUGHT IN MONSOON WITH BROKEN WINDOW, 100+ DEGREE TEMPERATURES WITH BROKEN WINDOW. THIS CAN HAPPEN AT ANY TIME/MILEAGE, MOVING OR STATIONARY, USING OR NOT USING WINDOWS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335388June 8, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE WINDOW REGULATOR FAILED AND THE WINDOW WAS INOPERABLE. THE REGULATOR WAS REPLACED BY A MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10333962May 31, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE A 2004 JEEP LIBERTY THAT I HAVE HAD FOR ABOUT 3 YEARS. WITHIN THE LAST YEAR I HAVE NOW HAD TWO OF THE WINDOWS SUDDENLY STOP WORKING WITH NO WARNING. THE FIRST ONE WAS THE DRIVER'S SIDE BACKSEAT WINDOW. LAST YEAR I WAS PUTTING IT DOWN DUE TO THE HEAT. WHEN I WENT TO PUT IT UP, I COULD HEAR THE MOTOR TRYING TO WORK BUT TO NO AVAIL. AFTER CHECKING IT OUT, I COULD ACTUALLY SEE A LONG, METAL CORD OR CABLE STICKING OUT OF THE SMALL HOLE IN THE DOOR. AT THE TIME I TOOK IT TO THE LOCAL JEEP DEALERSHIP AND THEY SAID IT WOULD BE ABOUT $500 TO FIX! UNFORTUNATELY, THIS IS TOO MUCH FOR ME SO I HAVE BEEN USING DOORSTOPS TO KEEP THE WINDOW UP. TODAY, I HAD A SIMILAR EXPERIENCE WITH THE DRIVER'S SIDE WINDOW. THIS TIME THE WINDOW WOULD NOT GO BACK UP. I JUST SPENT THE LAST HOUR DISSECTING THE DOOR AND PRYING THE WINDOW BACK UP. AFTER LOOKING ONLINE, THIS SEEMS TO BE A VERY BIG PROBLEM FOR THIS CAR. I DO FEEL SOMETHING SHOULD BE DONE BY CHRYSLER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332453May 27, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS INTERMITTENTLY FLASH ON/OFF SEVERAL TIMES. I HEAR THE RELAY CLICKING. THIS OCCURS ONE OR TWO TIMES EVERY OTHER DAY OR SO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332137May 25, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND OVER TIME, THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE SHE WAS ADVISED THE WATER PUMP HAD FAILED. THE MECHANIC REPLACED THE WATER PUMP ACCORDINGLY HOWEVER, THE FAILURE CONTINUED TO RECUR. THE WATER PUMP WAS REPLACED TWO ADDITIONAL TIMES DUE TO THE RECURRING FAILURES. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331555May 21, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWO WINDOW REGULATORS IN MY JEEP LIBERTY FAILED AND THE WINDOWS DROPPED. IT HAPPENED DURING A RAINSTORM AND I NEARLY DROVE OFF THE ROAD INTO A DITCH BECAUSE OF IT. SOMEONE IS GOING TO DIE BECAUSE OF THIS. THE WINDOWS JUST DROPPED. I HAD TO PUT A PERMANENT SUPPORT IN PLACE TO PREVENT THE WINDOW FROM FALLING. IT'S A COMMON PROBLEM AND CHRYSLER WILL NOT ADDRESS IT. SAFETY IS BEING COMPROMISED FOR PROFIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330462May 14, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2004 JEEP LIBERTY WINDOWS FALL DOWN. REGULATORS ARE JUNK!!! THIS IS MY 5TH REPLACEMENT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10325052April 12, 2010
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING, THE FRONT PASSENGER WINDOW DROPPED INTO THE DOOR AND WOULD NOT RESPOND USING THE WINDOW SWITCH. WINDOW HAD TO BE TAPED TO THE DOOR FRAME UNTIL WE COULD GET IT TO A REPAIR FACILITY. THE REGULATOR FAILED AND BOTH THE REGULATOR AND MOTOR HAD TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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