Jeep Liberty Complaints (2007)

703 consumer complaints on file.

#10626015August 18, 2014
FUEL SYSTEM, GASOLINE
I RECEIVED A SAFETY RECALL N46/NHTSA 13V-252 FROM THE NT AND MVSACT IN WHICH MY CHRYSLER DEALER WOULD INSTALL ON MY VEHICLE, AT NOT CHARGE TO ME, AN ORIGINAL EQUIPMENT MANUFACTURER TRAILER HITCH. TO DO SO, THE INSTRUCTIONS INDICATE THAT I WOULD RECEIVE A FOLLOW UP NOTE. SUCH NOTE NEVER ARRIVED, PREVENTING MY DEALER FROM TAKING FURTHER STEPS (THEY SAID THEY NEED THAT SECOND MAIL). I AM CONCERNED ABOUT MY SAFETY. PLEASE ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621662August 14, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
2007 JEEP LIBERTY. CONSUMER REQUESTS REIMBURSEMENT FOR BOTH THE PURCHASE AND THE INSTALLATION OF A TRAILER HITCH. *SMD THE CONSUMER STATED SHE DID NOT RECEIVE THE RECALL NOTICE, UNTIL AFTER THE PURCHASE AND INSTALLATION OF THE HITCH. THE CONSUMER REFERENCED RECALL # 13V252000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622294August 14, 2014
STRUCTURE:BODY:BUMPERS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. AFTER DRIVING THROUGH A CAR WASH, THE CONTACT NOTICED SMOKE EMITTING FROM THE BUMPER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INSPECTOR TO ASSESS THE DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10621150August 9, 2014
SUSPENSION, STEERING
WHILE DRIVING TO MY DAUGHTER'S SCHOOL ON 08/08, I HEARD A LOUD POP WHILE TURNING ONTO A MAJOR SECONDARY ROAD. THE FRONT END ON PASSENGER SIDE DROPPED ON THE TIRE AND I LOST CONTROL OF THE VEHICLE (THE STEERING WHEEL GOT SHAKY AND WOBBLY) AND I WAS FIGHTING TO MAINTAIN CONTROL OF THE VEHICLE WHICH ALMOST COST ME TO FLIP OVER. I WAS ABLE TO BRING THE VEHICLE TO A STOP IN THE MEDIUM. IN ACCESSING THE DAMAGE, MY FRONT TIRE IS PARTIALLY FLAT, MY FRONT END BUMPER IS LAYING HEAVILY ON THE WHEEL ON THE RIGHT SIDE WHICH IS CAUSING THE TRUCK TO LEAN. THE VEHICLE WAS TOWED TO MY HOME WHERE THE TOW TRUCK DRIVER ASSESS THE BALL JOINT ON THE RIGHT SIDE HAD DISMANTLED. I'M AWARE THERE IS NO RECALL FOR THIS YEAR BUT FROM THE PREVIOUS YEARS, THERE HAS BEEN RECALLS FOR THE SAME PROBLEM EXPERIENCED BY OTHER JEEP DRIVERS. I IMPLORE YOU TO INVESTIGATE THIS PROBLEM BECAUSE I ALMOST LOST MY LIFE ON YESTERDAY AND COULD HAD POSSIBLY HURT OTHERS IN THE PROCESS. I QUITE SURE CHRYSLER INC HAS BEEN RECEIVING COMPLAINTS ABOUT THIS BUT HAS FAILED TO HELP CONSUMERS. BECAUSE OF THIS, I'M WITHOUT A VEHICLE AND HAVE TO FIND OTHER MEANS OF TRANSPORTATION. PLEASE INVESTIGATE THIS BEFORE SOME ONE LOSES HIS OR HER LIFE BEHIND THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619327August 6, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER STATED WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 9/12/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619339August 6, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) BUT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619420August 6, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE:BODY
TL* THE CONTACT OWNS 2007 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619209August 6, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD BANGING SOUND NEAR THE REAR SEATS IN THE VEHICLE. THE CONTACT DISCOVERED THAT THE REAR PASSENGER SIDE WINDOW HAD SUDDENLY DROPPED DOWN INTO THE DOOR PANEL. THE FAILURE PREVIOUSLY OCCURRED ON ALL FOUR SIDE WINDOWS FOR WHICH THE DEALER STATED THAT THE WINDOW LIFT PLATES AND/OR LIFT REGULATORS MALFUNCTIONED. THE WINDOWS WERE REPAIRED EACH TIME, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE ON EIGHT SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618921August 5, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) HOWEVER, THE DEALER STATED SEVERAL TIMES THAT THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618432August 3, 2014
FUEL SYSTEM, GASOLINE
JEEP SENT A VOLUNTARY RECALL LETTER IN APRIL OF 2013 ABOUT THE FUEL TANK POSSIBLY ERUPTING DURING A REAR END CRASH. I HAVE CONTACTED THE DEALER SEVERAL TIMES AND THEY STILL HAVE NO PARTS FOR THIS RECALL (15 MONTHS LATER). THE VERY LAST SENTENCE SAYS,".....WE ARE EXTREMELY CONCERNED ABOUT YOUR SAFETY." APPARENTLY, JEEP (CHRYSLER) IS NOT REAL CONCERNED. HOW MANY PEOPLE NEED TO DIE BEFORE SOMEONE MAKES THEM DO THE RIGHT THING? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617924July 31, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY 4X4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DJR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616663July 27, 2014
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
ON 3/19/13 THE REAR PASSENGER WINDOW DROPPED INTO THE DOOR FRAME WHILE THE VEHICLE WAS NOT MOVING, SITTING IN DRIVEWAY. VEHICLE REPAIRED UNDER 2006/2007 RECALL BY DEALER. ON 7/16/14 THE FRONT PASSENGER WINDOW DROPPED INTO THE DOOR-FRAME AND THE VEHICLE WAS SITTING THE DRIVEWAY AGAIN. THIS WAS REPORTED TO CHRYSLER CLAIMS AND THE AUGUST DODGE CHRYSLER JEEP DEALERSHIP AT 1201 GREENVILLE AVE, STAUNTON, VA 24401 (540)885-0875 ON 7/16/14. SPOKE TO JULIE, EMPLOYEE ID JE779 REFUSED CLAIM ON 7/16/14, BECAUSE OF MILEAGE. SHE WAS INFORMED THAT THE WINDOW WAS NEVER PROPERLY REPAIRED ON THE FORMER RECALL. ON BOTH OCCASIONS THE WINDOW COMPLETELY JUST FELL OUT ON ITS OWN, JUST SITTING IN THE DRIVEWAY. THIS IS A VERY SERIOUS SAFETY ISSUE AND WINDOWS DO NOT JUST FALL OUT. I AM REQUESTING THAT THIS MODIFICATION BE CORRECT AND COMPLETE AND REIMBURSED BY THE ABOVE DEALER WHICH DID NOT DO A COMPLETE REPAIR THE FIRST TIME. THIS VEHICLE HAS NEVER BEEN IN ANY ACCIDENT. CURRENTLY I HAVE HAD A RECALL FOR A RECALL ON THE FUEL TANK MODIFICATION AND THAT HAS NEVER BEEN DONE. I HAVE HAD THAT FOR MONTHS AND MONTHS AND THIS IS STILL PENDING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615750July 23, 2014
FUEL SYSTEM, GASOLINE, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER AND MANUFACTURER WERE NOTIFIED SEVERAL TIMES; HOWEVER, THEY DID NOT HAVE THE PARTS AVAILABLE TO REPAIR THE VEHICLE AND COULD NOT PROVIDE AN ESTIMATED DATE OF ARRIVAL. THE DEALER COULD NOT REPAIR THE VEHICLE FOR EIGHT MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615513July 22, 2014
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW WOULD NOT GO BACK UP. THE DEALER TOLD ME IT WAS THE WINDOW REGULATOR CABLE, IT BROKE, AND THE WINDOW REGULATOR WOULD HAVE TO BE REPLACE, BUT IT NOT COVERED BY WARRANTY. IT IS TAPED UP UNTIL I CAN A AFFORD THE REPLACEMENT $450 + LABOR. UNREAL. IT SHOULD BE COVERED. ITS THE FIRST TIME IT HAPPENED AND I HOPE THE LAST FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615517July 22, 2014
SEAT BELTS
THE DRIVER SIDE SEAT BELT WITH NOT RETRACT PROPERLY. IT WAS REPLACE ONCE BY THE DEALER AT NO COST, BUT WHEN I BROUGHT IT IN THIS TIME THEY SAID ITS NOT COVERED AND I WOULD HAVE TO PAY TO GET IT FIXED. THE CAR HAS LOW MILEAGE ONE DRIVER. IT JUST SHOULD HAPPEN. JEEP STAND BEHIND HER VEHICLES, THIS IS A SAFETY ISSUE, THAT SHOULD BE COVERED FOR THE LIFE OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615055July 21, 2014
FUEL/PROPULSION SYSTEM, STRUCTURE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO SERVICE THE VEHICLE. THE DEALER WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10614710July 19, 2014
FUEL SYSTEM, GASOLINE
GAS TANK PROBLEM; EVERY TIME I FILLED THE TANK WHEN NUZZLE STOPS FILLING IT SHUT A LINE OF GASOLINE OUT TO THE POINT THAT IF YOU NOT KNOW WILL WET ALL YOUR CLOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611202July 17, 2014
FUEL SYSTEM, GASOLINE
RECEIVED RECALL NOTICE N46 IN JUNE 2013. THE RECALL IS TO REMEDY FAULTY EXPOSURE OF THE FUEL TANK BY INSTALLING A TOWING HITCH TO THE VEHICLE. TO DATE, ONE YEAR AND ONE MONTH LATER, AFTER NUMEROUS CONTACTS TO THE LOCAL JEEP DEALERSHIP, MILLER'S CHRYSLER DODGE JEEP RAM, 48 KELLY ISLAND RD, MARTINSBURG, WV, 25401, THE RECALLED PART HAS YET TO BE INSTALLED. THIS IS AN UNACCEPTABLE AMOUNT OF TIME TO AWAIT A RECALL FOR A PROBLEM THAT COULD RESULT IN EXPLOSION OF THE FUEL TANK UPON IMPACT, AND FEEL CHRYSLER JEEP SHOULD BE HELD TO A HIGHER ACCOUNTABILITY AND MORE TIMELY RESOLUTION TO THIS PROBLEM. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610409July 17, 2014
STRUCTURE, FUEL SYSTEM, GASOLINE
2007 JEEP LIBERTY. CONSUMER WRITES IN REGARDS TO REAR STRUCTURE REINFORCEMENT RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE FIVE MONTHS AGO. WHEN SHE CALLED THE DEALER, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE, AND THEY WOULD NOT PUT HER ON A LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10611069July 16, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 JEEP LIBERTY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. UPDATED 9/19/14*CN UPDATED 2/12/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Jeep Liberty