Jeep Grand Cherokee Service Bulletins

4,246 manufacturer communications on file.

• January 11, 2024•Document ID: 10251765

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  9004487

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Transmission Oil Pan and Gasket Assembly Deactivated on 10/21/2022 per requestor. For Transmission oil leaks, need to identify exactly where the leak is coming from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. ~ A black light can be used to identify trans fluid vs. other fluids. ~ Contact FCA REDACTED CONTENT prior to replacing these components. ~ If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA REDACTED CONTENT

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251765-0001.pdf↗
• January 10, 2024•Document ID: 10251837

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EXTERIOR LIGHTING; POWER TRAIN

  Mfr Comm. #:

  2100324

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the TCM, Powertrain Control Module (PCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251837-0001.pdf↗
• January 10, 2024•Document ID: 10251836

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EXTERIOR LIGHTING; POWER TRAIN

  Mfr Comm. #:

  1800124

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the PCM, Transmission Control Module (TCM) and the Auxiliary Hybrid Control Processor (AHCP) also known as Power Inverter Module (PIM), with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251836-0001.pdf↗
• January 10, 2024•Document ID: 10251835

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; WHEELS; SEATS; SERVICE BRAKES, HYDRAULIC; VEHICLE SPEED CONTROL; PARKING BRAKE; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; STEERING; TRAILER HITCHES

  Mfr Comm. #:

  0801424

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Radio T25.50 Software Update The customer may describe one or more of the following: Battery Drain. U0485-00 Implausible Data Received From Radio. Native Voice Recognition (VR) session does not open with wake-up word or steering wheel button. USB playback inoperative. Wireless connectivity media playback inoperative. Radio resets. VR inoperative. Call does not end on the cluster. Seat comfort graphic incorrect. Wireless and Wired CarPlay® inoperative. Vehicle positioning (Lat/Long) inoperative. Audio sources inoperative. Profile avatar changes in valet mode. Electric Vehicle (EV) pages inoperative. Scheduled cabin cooling inoperative. Rear seat entertainment audio overlap. Black Screen (Rear view camera will still function normally). Unable to connect second wireless connectivity device. Assist call inoperative. Comfort graphic overlap. Translated text is incorrect. Comfort softkeys incorrect. Unable to exit seat comfort pop-up (Rear view camera will still function normally). Compass inoperative. Wireless connectivity disconnect. Display does not return to idle mode after call. Radio slow response. SXM® favorites inoperative. Display switches to Nav on VR prompt. Tutorial App inoperative. Unable to exit EV pages (Rear view camera will still function normally). Dynamic RVC guidelines inoperative. Unable to switch audio sources. European media source (DAB) available on North America vehicles. Wired CarPlay® inoperative. Audio sources unavailable after profile switch. Audio repetition stops during incoming calls. Schedule update inoperative. Radio screen freezes (Rear view camera will still function normally). Audio unmuted at door close. Audio loss. Setting preferences will not return to default. Surround view camera inoperative(Rear view camera will still function normally).

  Associated Products (3)

  2022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10251835-0001.pdf↗
• January 10, 2024•Document ID: 10251834

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  0801324

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Hybrid Control Processor (HCP) and Auxiliary Hybrid Control Processor (AHCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set in the Hybrid Control Processor (HCP) module: ? P16F0-00 - SPI Comm Hardware Fault. Customers may also comment on one or more of the following: ? Shifts rough occasionally when coming down to a stop. ? Shifts rough occasionally when accelerating. ? Shifts rough when transitioning from EV to Hybrid operation on low SoC. ? Shifts rough when engines starts. ? On part throttle accelerations with little to no battery available the transition from battery power to engine on is harsh and abrupt. ? The engine oil life on dashboard drops down too fast when the engine oil dilution reaches high level without the ability to recover. This bulletin involves reprogramming the Powertrain Control Module (PCM), Transmission Control Module (TCM) and the AHCP also known as Power Inverter Module (PIM), with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251834-0001.pdf↗
• January 10, 2024•Document ID: 10251783

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY

  Mfr Comm. #:

  S1408000384

  Date Added:

  March 18, 2024

  Manufacturer:

  CHRYSLER

  Summary

  Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

  Associated Products (285)

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  Associated Documents

  • DownloadMC-10251783-0001.pdf↗
• January 9, 2024•Document ID: 10251833

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  0801224

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251833-0001.pdf↗
• January 9, 2024•Document ID: 10251832

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  0801124

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251832-0001.pdf↗
• January 9, 2024•Document ID: 10251831

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  0801024

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Battery Pack Control Module (BPCM) Diagnostic and System Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0AA4-00 - Hybrid Battery Negative Contactor Circuit Stuck Closed. ? P0AA1-00 - Hybrid/EV Battery Positive Contactor ?A? Stuck Closed. Customers may also experience the following: ? The vehicle will not start. This bulletin involves updating the BPCM with the latest available software.

  Associated Products (1)

  2024 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251831-0001.pdf↗
• January 9, 2024•Document ID: 10251830

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; POWER TRAIN

  Mfr Comm. #:

  0300124

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Rattle Noise While Driving Customers may comment on the following: ? A rattling noise when driving. NOTE: This could be due to the rear driveshaft center support bearing not properly secured to the body. This bulletin involves inspecting and possibly tightening or replacing, the rear driveshaft center support bearing fasteners.

  Associated Products (2)

  2024 Jeep Grand Cherokee2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251830-0001.pdf↗
• January 6, 2024•Document ID: 10251782

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  S2308000067

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  ?ACC/FCW Limited Functionality?, ?ACC/FCW Unavailable Service Required? Messages Displayed on the Instrument Panel Cluster (IPC) Near the US and Mexico Border or After Crossing the US Mexico Border

  Associated Products (3)

  2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10251782-0001.pdf↗
• January 3, 2024•Document ID: 10251819

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  0800224

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: **This noise happens more as the ambient temperatures become less than 5 ? (41 ?).** This bulletin involves reprogramming the DTCM with the latest available software.

  Associated Products (1)

  2022 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251819-0001.pdf↗
• January 3, 2024•Document ID: 10251818

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  0800124

  Date Added:

  March 18, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Drivetrain Control Module (DTCM) Updates A moaning, grinding, or groaning type noise while driving between 80 - 112 kph (50 - 70 mph). Noise is not heard when the front axle disconnect is disengaged. NOTE: **This noise happens more as the ambient temperatures become less than 5 ? (41 ?).** This bulletin involves reprogramming the DTCM with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10251818-0001.pdf↗
• November 30, 2023•Document ID: 10248903

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  S238A000058

  Date Added:

  January 16, 2024

  Manufacturer:

  RAM

  Summary

  Radio Navigation Displays Message ?No Maps Available?

  Associated Products (35)

  2024 Chrysler Pacifica2024 Chrysler Voyager2024 Jeep Compass2024 Jeep Gladiator2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 25002023 Ram 3500+ 15 more
  Associated Documents

  • DownloadMC-10248903-0001.pdf↗
• November 29, 2023•Document ID: 10248956

  Service Bulletin/Repair Instructions
  VISIBILITY; ELECTRICAL SYSTEM

  Mfr Comm. #:

  0825623

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Door Control Module Window Inoperative Customers may experience the following: ? Front windows do not operate for one full key cycle. This bulletin involves inspecting and possibly reprogramming the DDM with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248956-0001.pdf↗
• November 28, 2023•Document ID: 10248953

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; SEATS

  Mfr Comm. #:

  0825423

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Memory Seat Module (MSM) Updates Customers may experience: Memory seat recalls the incorrect seat position or is inoperative. This bulletin involves reprogramming the MSM with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248953-0001.pdf↗
• November 28, 2023•Document ID: 10248849

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

  Mfr Comm. #:

  9100280

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Frequency Hub Symptom/Vehicle Issue: Remote Keyless Entry (RKE) And Remote Start Range Is Limited. B1A76-11 Remote Start Antenna Short To Ground Is Setting Erroneously. Please reference SOL S2308000145 before replacing the module. If you still feel that replacement is necessary please contact FCA REDACTED CONTENT before replacing the module. If no response within 15 minutes, proceed with repair.

  Associated Products (1)

  2024 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248849-0001.pdf↗
• November 21, 2023•Document ID: 10248943

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0824623

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience the following: ? Upon vehicle wake up, the Instrument Panel Cluster (IPC) is displaying dashes for all four tire pressure locations. NOTE: System self-corrects within 45-60 seconds into the drive cycle. This bulletin involves updating the RFHM module with the latest available software.

  Associated Products (1)

  2023 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10248943-0001.pdf↗
• November 21, 2023•Document ID: 10248941

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0824523

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from Q339.3 to QR39.62. NOTE: The National launch for this FOTA update campaign is expected to begin December 04, 2023.

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  Associated Documents

  • DownloadMC-10248941-0001.pdf↗
• November 18, 2023•Document ID: 10248886

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  S238A000057

  Date Added:

  January 16, 2024

  Manufacturer:

  JEEP

  Summary

  Audio Crackling Noise From Radio On Any Audio Source

  Associated Products (3)

  2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer
  Associated Documents

  • DownloadMC-10248886-0001.pdf↗