Jeep Compass Complaints (2024)

52 consumer complaints on file.

#11671526July 7, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Electrical system is astoundingly horrible in these Jeep Compasses. When steering wheel is turned to make a turned or when it is raining, the dashboard lights up with error messages stating, front collision unavailable, auto high beam unavailable, Auto Emergency Braking Limited Functionality, blind spot alert unavailable all requiring service. This is not the first Jeep Compass this has happened too, it also happened with my previous Compass - which I took it in for service more than 11 times for these same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667972June 19, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
Vehicle causes alerts that the indicated functions are not available or need servicing. Vehicle has been serviced at Jeep dealer for repair but continues to emit false messages that the stated safety features are not available. This is a safety hazard due to the alerts causing distraction while driving. Pop up on screen with a beep.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661728May 18, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Starting at 300 miles, the vehicle displayed a warning message that said Automatic emergency braking system unavailable service required. The Jeep dealer in Austin, Minnesota inspected this vehicle and gave us paperwork saying there is no fix available for this safety system and Stelantis engineers are aware of complaints and investigating. This fault/error shuts off this safety feature which puts the driver and occupants in danger of injury and or death when this automatic braking system is needed and not working. A constant warning light is displayed. This has been ongoing since March of this year. Please force a recall and or fix of this vehicle. An online search shows this is a common issue on Jeep Compass vehicles since the 2023 model year. This vehicle has one other issue where the electronic parking brake is randomly turning on by itself with no driver input.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661070May 14, 2025
LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When driving the car will randomly active automatic emergency braking, which is especially dangerous on the highway. Lane departure has pulled me to the wrong lane, or will randomly become unavailable. Blind spot monitoring occasionally doesn’t work, or will also randomly become unavailable. Dealership made aware but unable to recreate circumstances in which they become unavailable or faulty. There are never prior warnings, this will happen whenever. There are multiple other ‘24 Jeep Compass owners who report the same issue online.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656700April 25, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
we purchased the car in Jan of 24 (lease) - for my 16 year old. wanted a SAFE car that was reliable. We had issues since the start - the interior goes black - nothing inside the car works but it still drives. No blinkers, no back up camera, not heat, no radio, no lights - nothing - it has been in the shop 6 times. Well over 30 days and nothing has fixed the same problem. Jeep has not worked with us on a solution. AWFUL customer service. we have asked for the lemon law buy back - no follow up or explanation. Looking for ANY help we can get. This car has been awful/ this has been happening the whole time - but most recent was when we brought it in on 4/4 - and still do not have the car back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652555April 3, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
Speedometer calibration off by3.5% . This affects, displayed fuel economy. Showed higher than actual. Also affects correct speed control setting. Checked with GPS and traffic control police radar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639638January 30, 2025
BACK OVER PREVENTION
The contact owns a 2024 Jeep Compass. The contact stated while reversing at nighttime, the rearview camera displayed a dark image of the space that the vehicle was reversing into, reducing the driver’s ability to see the roadway. The vehicle was taken to an unknown dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to another dealer for a second opinion, and the contact was informed that the vehicle was operating like other similar vehicles. The dealer informed the contact that the vehicle was operating as designed. The contact stated that the failure persisted while reversing, and the rearview camera image was not bright enough while reversing at night. The vehicle was not diagnosed or repaired. A case was filed with the manufacturer, but no assistance was provided. The failure mileage was approximately 5,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637835January 22, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM
Initially, the dash light would not go off once the door was closed. It killed the battery therefore had to take it to dealership and leave it, was told it was the auxiliary battery that was causing this. Batteries were charged but not replaced. The next incident was with fog lights. Carrying it to dealership over 6 times to find out from last dealership that the feature on the car was which was not explained when purchased or none of the mechanics could explain. Next i found out that the 3rd brake light was not working. Carried it to dealership only to learn that the wires had been spliced and it did not come from the manufacturer like this. Carried it back to dealership where it was purchased , they installed supposedly safety pulse light which was not working. The mechanics installed a new one which still didn't work. Eventually could not get it to work but got the 3rd brake like to work without the pulse. This was supposed to be a safety feature that the dealership say they put on all of their cars , question was asked if other 2024 jeeps had issues or was it just mine. The answer was that it doesn't work on all cars. My issue is if dealership installed it should have been corrected before it was sold and also sales people that don't know the details of the car and mechanics likewise. I have a little over 7700 miles on this car and issue started around 2400 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633356December 31, 2024
AIR BAGS
During a violent impact to the right front section of the vehicle, the air bags failed to deploy.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11621523October 23, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
ABS shuts off while driving for no apparent reason. When this happens cruise control shuts dow also. Traded a 2022 Compass in with same issue and problem was never solved.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618634October 8, 2024
POWER TRAIN
The contact owns a 2024 Jeep Compass. The contact stated that while in stop and go traffic, with the A/C activated, the contact smelled a strong odor in the cabin of the vehicle. The contact then observed smoke coming from the passenger’s side of the engine compartment under the hood. The vehicle was steered off the highway and was inspected. The contact became aware of condensation all over the top of the engine and under the vehicle. The vehicle was taken to a dealer where it was diagnosed that the transmission cooler needed to be replaced. The vehicle was repaired, but the failure reoccurred several weeks later. The transmission cooler, heater, and compressor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 6,448.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618233October 5, 2024
ELECTRICAL SYSTEM, ENGINE
On Thursday October 3rd I was driving in stop and go city traffic. After accelerating to leave from a light my jeep died in the middle of the intersection. Total loss of power and slammed to a stop almost causing the person behind me to hit me. It started I drove it back to work. Later that day I left work and stopped to get gas. Turned it off, pumped my gas, went to go turn it back on and it wouldn't start. Just made an engine cranking sound. I hit the button a couple more times and it slowly cranked and started but it was sputtering and the dash and infotainment screen were very dimly lit. When I put it in drive it had no power, like it was in limp mode. I couldn't go past 20mph. My work was only around the corner so I drove it there and had it towed the next day to my closest Chrysler dealership. I have yet to hear back from them. My vehicle has 1,500 miles on it... Before this incident, I had lost power to my infotainment screen numerous times and while driving I've felt a jerking while accelerating. I DO NOT FEEL SAFE IN THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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