Jeep Compass Complaints (2019)

331 consumer complaints on file.

#11697269November 3, 2025
UNKNOWN OR OTHER
On several occasions, the check engine light comes on, the temperature gauge goes all the way up and it states “coolant temperature too high” before the car powers off. I had taken the car to a mechanic who said that it was a sensor issue and replaced the sensor. It has continued to happen on a regular basis while I’m driving. I have contacted Jeep and have an Appointment for them to “assess” the car. This is beyond dangerous, has happened while driving on the highway, and I see that it’s happened to other compass owners as well. Something needs to be done to address this before someone gets killed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696094October 28, 2025
ELECTRICAL SYSTEM
Touch Screen radio is selecting items on its own including altering vehicle settings and making phone calls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694177October 17, 2025
UNKNOWN OR OTHER
Without warning the vehicle lost power while driving and stopped completely. After waiting a few minutes I was able to get it started again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11689245September 23, 2025
ELECTRICAL SYSTEM
The contact owns a 2019 Jeep Compass. The contact stated that the U-Connect system touch screen had been engaging vehicle functions unintendedly. The contact stated that the system engaged the heating system, the braking mode system, and other unknown functions while driving. The message "Unable to Engage Service Brake Mode While Driving" was displayed. The dealer was notified of the failure, but the contact was unable to schedule a service appointment because the call was disconnected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684469September 2, 2025
ENGINE, POWER TRAIN
The contact owns a 2019 Jeep Compass. The contact stated that while driving on several occasions at various speeds, the vehicle lost power with the check engine and fuel warning lights illuminated. The engine failure, check engine, transmission, engine oil, and alignment messages were displayed. Additionally, the doors locked and unlocked, and the vehicle went into LIMP Mode and then stalled. The vehicle was restarted after 30 minutes, and on the second failure, the vehicle restarted in approximately 10 minutes. The vehicle was towed to a dealer, and the contact was advised to take the vehicle to the Jeep dealer for assistance. The vehicle was then taken to a dealer, where it was diagnosed that there were multiple communication errors and that the software needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred a month later. The vehicle was then taken to an independent mechanic, where the failure could not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 31,586.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683057August 26, 2025
UNKNOWN OR OTHER
When the auto shut off is engaged when I come to a stop light or stop sign the engine will shut off but will not restart. Have brought the car into the dealership and they say they can not recreate the issue. This is the fourth time this has happened with the car - I am reporting the most current event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683072August 26, 2025
STRUCTURE:FRAME AND MEMBERS
The contact owns a 2019 Jeep Compass. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. The contact stated that the sound increased while accelerating to 25 MPH. The contact decelerated to 15 MPH and drove to the residence, where the contact inspected underneath the vehicle. The contact stated that he was an independent mechanic and noticed that the frame was detaching from the vehicle. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669090June 25, 2025
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ABS light came on, took to mechanic, was advised he needed to order part, picked up vehicle while waiting for part to come in. While driving to work was using cruise control and put on my brakes and had no brakes, I ended up rear ending into another vehicle. Causing extensive damage to my car.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11667256June 16, 2025
POWER TRAIN, ENGINE, FUEL/PROPULSION SYSTEM
My 2019 Jeep Compass (VIN: omitted per instructions) experienced a serious powertrain issue where coolant leaked into the transmission, causing overheating and vehicle failure. The car became inoperable without warning at 74,000 miles. There were no prior signs or symptoms. A certified Jeep dealership confirmed a mechanical failure involving a faulty internal part that allowed transmission fluid and coolant to mix. Jeep denied full coverage despite it being a known issue among other owners. This is a significant safety risk, especially if the vehicle were to fail while driving. I am the original owner and the vehicle has been well-maintained with no accidents. A case was filed with Jeep, and a partial repair discount was offered, but the out-of-pocket cost is still unaffordable. This defect needs to be addressed as it renders the vehicle unreliable and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667264June 16, 2025
POWER TRAIN
Whining noise coming from the front passenger side (POWER TAKEOFF UNIT). Raises rpm’s and makes noise at around 50 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666771June 13, 2025
ELECTRICAL SYSTEM, ENGINE
traveling approximately 45-50 mph on two lane road (speed limit 55...had just accelerated from a 4 way stop) I had only been on the road leaving my residence for about 7 minutes. the display showed the temperature gauge rise all of the way to the top, the error message stating "high coolant temperature' (along those lines) and the car jerked enough to cause a decrease in speed. I was almost rear ended. This is a dangerous issue. Ive looked at several forums where they were reported (hopefully to NHTSA as well) to dealers and they had not found a reason yet. batteries (aux and regular) were replaced last fall. PLEASE tell me it wont take someone getting seriously injured for something to be done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664945June 4, 2025
AIR BAGS
The contact owns a 2019 Jeep Compass. The contact stated that while starting the vehicle, the air bag warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 109,387.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11658934May 5, 2025
SERVICE BRAKES
Subject: Safety Complaint – Brake Sensitivity Causing Driver Injury (2019 Jeep Compass) Vehicle Info: •Year/Make/Model: 2019 Jeep Compass Latitude •Mileage: 79,119 •VIN: [XXX] ⸻ Complaint Summary: I am submitting this complaint due to a persistent and potentially dangerous issue with my 2019 Jeep Compass. The brake pedal is excessively sensitive, engaging abruptly with minimal pressure. This behavior has remained consistent since I purchased the vehicle certified pre-owned. Over the past year and a half, I have experienced increasing pain in my right knee from frequent driving. I believe this is due to repetitive strain caused by the unnatural effort required to gently brake in this vehicle. I have reported this issue at every service visit, but the dealership has dismissed it as “normal.” I am currently pursuing medical evaluation and have submitted a formal complaint to Jeep requesting a full brake diagnostic and written report. I am filing this complaint to document what I believe is a design or calibration flaw that poses an ergonomic and long-term health risk to drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11657464April 29, 2025
AIR BAGS
I pulled into a parking space, shifted the Jeep from drive to park and the drivers side curtain airbag deployed. The Jeep was parked and not moving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656369April 23, 2025
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Vehicle: 2019 Jeep Compass Mileage (approx): 84,000 miles Issue Type: RANDOM - Electrical failure causing loss of power, brake lock, steering disablement Car is currently at an auto electric shop but can be available if needed. Description of Issue: I’ve been experiencing a recurring and dangerous issue with my 2019 Jeep Compass since around 2021. Every 6–8 months (sometimes more frequently), the vehicle suddenly lights up with every warning signal (check engine, brakes, power steering, airbag, traction, ABS, etc.). The brakes lock up, the power steering shuts down, and the car either dies immediately or will not restart for hours or even days. The issue is completely random and happens whether the car is driving or idling. There’s no apparent correlation with temperature, mileage, or usage. It happens when I'm at a red light, parked and my last incident happen the highway with both my boys in the car. (age [XXX] and [XXX] ) I’ve taken the car to the dealership a couple times, including having it towed in when it would not start. However, by the time they inspect it, the car resets itself, and I’m told they “can’t find the problem.” They’ve held it for weeks without results. This issue is not only unpredictable but highly dangerous. Losing steering and braking while on the road creates serious safety risks for myself, my family, and other drivers. From my own research and symptoms, this could be related to the TIPM or BCM malfunctioning — both of which I’ve read are common in Jeep models. Please investigate this issue, as it appears systemic and unresolved through regular service channels. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655639April 19, 2025
ELECTRICAL SYSTEM
Batteries are constantly draining causing multiple failures with no warning such as hill assist, traction control, abs, steering, brake, 4 wheel drive and turn signal lights. I have had to replace both batteries every year since purchasing the vehicle. Date is happened is the most recent event. This happens yearly. The car will start violently shaking and loud clunking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653553April 8, 2025
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
This has happened three times in the last 4 months. There is no pattern, rhyme, or reason to understand why this happens. Today, while driving on the interstate at approximately 60mph, My 2019 Jeep Compass (80k miles) jerked violently and displayed the “Engine Coolant Temp High” warning message while the temperature gauges spiked. I coasted off to the shoulder. This could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649782March 21, 2025
BACK OVER PREVENTION
The contact owns a 2019 Jeep Compass. The contact stated that the rearview camera displayed an image while the vehicle was in reverse(R); however, after the contact had shifted to drive(D), the rearview camera image was still displayed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648160March 13, 2025
UNKNOWN OR OTHER
I’ve been experiencing persistent issues with my car’s coolant system. In January, they replaced the hose connected to the coolant reservoir, but within 30 days, I received another overheating warning. When I brought the car back, I was told that the coolant reservoir needed to be replaced, and now I’m facing the same problem for the third time. This situation raises serious safety concerns because my car isn’t alerting me when it’s overheating. It appears that either the thermostat is faulty or it wasn’t properly replaced and checked during the repair. I requested to speak with a manager to escalate the issue, but they refused to provide any contact information.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647371March 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Jeep Compass. The contact stated that a message that the coolant level was high was displayed on the instrument panel and immediately after the message was displayed, the vehicle failed to accelerate as needed. Additionally, the windows failed to open and close, the doors failed to lock and unlock, and there were other unstated electrical malfunctions. The contact coasted over to the side of the road and turned off and restarted the vehicle several times for the vehicle to operate as needed. The failure was intermittent but had occurred approximately 12 times. The dealer was contacted; however, the contact had not received a callback. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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