Jeep Commander Complaints

3,362 consumer complaints on file.

#10660654December 23, 2014
ELECTRICAL SYSTEM
2006 JEEP COMMANDER. CONSUMER STATES CAR IS NEED OF AN IGNITION SWITCH DUE TO A RECALL THAT WAS SENT TO HIM. *TA THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660625December 22, 2014
ENGINE, STRUCTURE, VEHICLE SPEED CONTROL
2006 JEEP COMMANDER IDLING UP ON ITS OWN AND ENGINE MADE A LOUD NOISE. *MW THE DEALER INFORMED THE CONSUMER, THE NOISE WAS NORMAL FOR A HEMI ENGINE. THE CONSUMER WAS THEN INFORMED, THE PROBLEM WAS THE THROTTLE. ALSO WHEN IT RAINED, THE CONSUMER DISCOVERED WATER ON THE DRIVER'S SIDE FLOOR. THE DEALER WAS UNABLE TO FIND A LEAK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667604December 22, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE STEERING WHEEL SEIZED AND THE BRAKE PEDAL FAILED TO RESPOND WHEN DEPRESSED. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT STATED THAT THREE OCCUPANTS IN THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCHED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 89,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10667624December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE KEY FOB FAILED TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIN MODULE AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 95,260.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667626December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667736December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667769December 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER AND THE MANUFACTURER WERE UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667498December 21, 2014
STEERING, ELECTRICAL SYSTEM
CAN YOU TELL ME WHEN CHRYSLER WILL HAVE PARTS FOR MY VEHICLE THAT IS ON RECALL FOR IGNITION SWITCH. I AM STILL HAVING PROBLEMS WITH THE VEHICLE CUTTING OFF WHILE DRIVING. I HAVE THE RECALL NOTIFICATION FOR SOME TIME NOW AND WAITING FOR THEM TO NOTIFY ME WHEN I CAN HAVE IT REPAIRED. I WORRY ABOUT THE VEHICLE CONTINUING TO CUT OFF AT ANY TIME WHILE DRIVING AND MAY CAUSE AN ACCIDENT WITH THE STEERING LOCKING UP. I ENTER THE DATE ABOVE AS TODAY WHICH IS NOT THE RECALL DATE ONLY TO COMPLETE THIS FORM. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667266December 19, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
WHILE DRIVING THE VEHICLE ON A SLIPPERY ROAD DURING A SNOWFALL, MY WIFE OBSERVED ALL OF THE INDICATOR LIGHTS ON THE DASHBOARD LIGHT UP SIMULTANEOUSLY. SHORTLY THEREAFTER, THE ENGINE SHUT OFF, CAUSING A LOSS OF POWER STEERING AND CONSEQUENTLY A LOSS OF CONTROL OF THE VEHICLE ON THE SLIPPERY ROADWAY. AS A RESULT, THE VEHICLE SLID INTO A HIGHWAY MAINTENANCE MARKER ALONG THE SHOULDER OF THE ROAD, CAUSING MINOR DAMAGE TO THE LICENSE PLATE HOLDER AND BUMPER OF THE VEHICLE. OUR CONCERN IS THAT THIS INCIDENT IS APPARENTLY DUE TO A DEFECTIVE IGNITION SWITCH, WHICH IS THE SUBJECT OF A CURRENT RECALL (14V-438) ISSUED BY THE MANUFACTURER ON 9/3/14. HOWEVER, THE MANUFACTURER HAS NOT PROVIDED A REMEDY FOR THIS DEFECT, CITING THE UNAVAILABILITY OF REPAIR PARTS, AND AS OF THIS MORNING THE MANUFACTURER HAS NO IDEA AS TO WHEN THESE REPAIR PARTS WILL BE AVAILABLE. IN THE MEANTIME, THE PHENOMENON OF THE DASHBOARD INDICATORS SUDDENLY AND SPONTANEOUSLY ILLUMINATING WHILE DRIVING CONTINUES TO RECUR RATHER FREQUENTLY, AND WE ARE AFRAID THAT A RECURRENCE OF THE ENGINE SHUTOFF AND LOSS OF POWER STEERING AND BRAKE ASSIST WILL ALSO RECUR, PERHAPS AT A TIME AND LOCATION WHERE A MUCH MORE SERIOUS CRASH WILL RESULT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10667097December 18, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND ALL THE WARNING LIGHTS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667166December 18, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT STATED THAT THE VEHICLE STALLED AND AN UNKNOWN WARNING LIGHT FLICKERED. THE CONTACT MENTIONED THAT A JUMP START WAS REQUIRED IN ORDER TO START THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE BATTERY, CHANGED THE SPARK PLUGS BUT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664903December 17, 2014
POWER TRAIN
LEFT CAR ON BUT IN "PARK" AS WE PUMPED GAS. ABOUT A MINUTE INTO PUMPING GAS, THE CAR LUNGED FORWARD A FEW INCHES THEN CAME TO A STOP AUTOMATICALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10666965December 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED PART AVAILABILITY DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664791December 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID EXPERIENCE A FAILURE RELATED TO THE RECALL BUT THE FAILURE SPECIFICS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664509December 16, 2014
ENGINE
WHILE TRAVELING AT HIGHWAY SPEED AND AFTER ABOUT 1.5 HOURS OF CONTINUOUS HIGHWAY OPERATION, THE VEHICLE STALLED WITHOUT WARNING. I WAS ABLE TO SAFELY MOVE TO THE EMERGENCY LANE AND BRAKE TO A STOP. I PLACED THE VEHICLE IN PARK, TURNED THE KEY TO OFF, AND RE-STARTED WITHOUT INCIDENT. SINCE THE FIRST OCCURRENCE, THIS HAS HAPPENED ALMOST DAILY, ALWAYS AT HIGHWAY SPEEDS AND SOMETIMES WHILE ON A CURVE. THIS OCCURS DURING MY DAILY COMMUTE, WHICH IS APPROXIMATELY 20 MILES, EACH WAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664557December 16, 2014
ELECTRICAL SYSTEM
WHEN TRYING TO START THE VEHICLE WE MAY HAVE TO TURN THE KEY 40-50 TIMES TO ACTUALLY GET THE VEHICLE TO START! I HAVE BEEN TO DAVID STANLEY JEEP DEALER/SHOP IN NORMAN THIS MORNING THEY WILL NOT EVEN LOOKING AT THE JEEP! I THEN DROVE TO FOWLER JEEP IN OKC AND THEY THINK IT IS THE STARTER THEY WANT ME TO LEAVE IT WITH THEM 4-5 DAYS AND THEY ARE NOT EVEN SURE THAT WILL FIX THE PROBLEM! I'VE CALLED JEEP CUSTOMER CARE! THEY KEEP TELLING ME THAT THERE IS NOTHING THAT THEY CAN DO UNTIL THE PART IS MADE... BUT CAN'T TELL ME HOW LONG WILL BE UNTIL THEY GET IT MADE. THE RECALL WAS MADE IN JUNE/JULY 2014 AND IT IS DECEMBER 16, 2014! SO UNBELIEVABLY FRUSTRATING!! AS THIS IS MY FAMILY'S ONLY MEANS OF TRANSPORTATION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664578December 16, 2014
ENGINE
WHILE TRAVELING ON THE HIGHWAY THE VEHICLE, LOSES POWER AND SHUTS OFF. HAVE TO MOVE OVER TO BREAKDOWN LANE SHUT KEY OFF AND RESTART VEHICLE. NOTIFIED DEALER WAS TOLD TO CALL CHRYSLER. CALL CHRYSLER WAS TOLD THERE WAS A RECALL BUT PARTS NOT AVAILABLE. WAS TOLD TO NOT DRIVE VEHICLE, BUT CANT FINISH PAYING FOR VEHICLE IF I CANT GET TO WORK TO PAY FOR IT.!!!!!!! IT HAPPENS ON A DAILY BASIS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664583December 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE STALLED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664624December 16, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664714December 16, 2014
ELECTRICAL SYSTEM
CAR LIGHTS ILLUMINATED AND JEEP LOST POWER. HAD TO RENT A CAR TO TAKE MY KIDS TO SEE SANTA. THE IGNITION SWITCH NEEDS REPLACED UNDER RECALL P41 BUT NO PARTS ARE AVAILABLE FROM MANUFACTURER. CAR IS DANGEROUS AND SHOULDN'T BE DRIVEN. CHRYSLER HAS BEEN CONTACTED AND SAYS THEY ARE SORRY BUT PARTS ARE NOT AVAILABLE. RECALL IS OVER 3 MONTHS AND NO ONE IS DOING ANYTHING ABOUT THE SAFETY ISSUE SO MANY OWNERS ARE FACING. IT IS DANGEROUS. NHTSA HAS NUMEROUS COMPLAINTS ON SAME ISSUE BUT NO ONE IS MAKING CHRYSLER FIX THE PROBLEM. NO ONE IS GOVERNING THE RECALL. ACCORDING TO NOLO: CONTACT THE NHTSA. IF YOU ARE STILL UNABLE TO GET RELIEF, CONTACT THE NHTSA. ALTHOUGH YOU CAN SKIP THE FIRST TWO STEPS AND CONTACT NHTSA IMMEDIATELY, IT IS USUALLY BETTER TO CONTACT THE SERVICE MANAGER AND MANUFACTURER FIRST -- SINCE MOST PROBLEMS ARE SOLVED AT THOSE LEVELS. YOU CAN CONTACT THE NHTSA BY TELEPHONE AT 888-327-4236 OR BY MAIL AT 1200 NEW JERSEY AVENUE, SE, WEST BUILDING, WASHINGTON, D.C. 20590. OR FILL OUT A FORM AT THE NHTSA'S INTERACTIVE WEBSITE AT WWW-ODI.NHTSA.DOT.GOV. YET, NOTHING IS BEING DONE. THERE IS NO REMEDY AND NO ONE IS MAKING CHRYSLER GIVE ANOTHER SOLUTION. EXACTLY HOW LONG DOES THE MANUFACTURER HAVE TO COMPLY? I THINK OVER 3 MONTHS IS PLENTY OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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