Jeep Commander Complaints

3,362 consumer complaints on file.

#10695459March 19, 2015
ELECTRICAL SYSTEM
MY JEEP CONTINUES TO SHUT OFF WHEN DRIVING, I HAVE BEEN CONTACTING JEEP FOR APPROXIMATELY 1 YEAR NOW AND THEY KEEP TELLING ME THERE ARE NO PARTS AVAILABLE. THERE HAS BEEN A RECALL ON THE IGNITION SWITCH BUT NO REPAIR PARTS AVAILABLE, MY JEEP JUST TURNS OFF AND IT IS REALLY SCARING ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695124March 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695028March 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695045March 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000. UPDATED 4/30/15*CN THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/23/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694910March 17, 2015
ENGINE
ON AT LEAST 4 OCCASIONS MY JEEP HAS STALLED (NOT SURE OF DATES). IT HAS HAPPENED MAINLY WHEN I TRY TO START MOVING FROM A STOP. IT HAS NOT STALLED WHILE DRIVING AT HIGH SPEEDS. I JUST THOUGHT IT WAS AN AIR LOCK OR BAD GAS BUT AFTER READING THE MANY COMPLAINTS AND DANGEROUS SITUATIONS I SEE IT MUST BE THE IGNITION SWITCH PROBLEM. I HAVE NOT BEEN NOTIFIED BY CHRYSLER I JUST FOUND OUT ABOUT IT WHEN MY JEEP WAS IN FOR REPAIRS ON ANOTHER PROBLEM. I RESEARCH THIS THEN CALLED THE DEALER AND HE SAID YES THERE IS A PROBLEM BUT THEY DO NOT HAVE THE PARTS JUST WAIT TILL THEY COME IN THEN CHRYSLER WILL SEND ME A NOTICE. THEY HAVE KNOWN ABOUT THIS FOR YEARS. IS THIS GOING TO BE ANOTHER GM TYPE SITUATION WITH PEOPLE KILLED. LETS GET THE PARTS AND FIX THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694906March 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694471March 16, 2015
ELECTRICAL SYSTEM
WHILE SITTING AT A TRAFFIC LIGHT, MOST OR ALL OF THE WARNING LIGHTS CAME ON, WIPERS CAME ON, HORN STARTED HONKING AND THE ENGINE STALLED. THE HORN CONTINUED TO HONK, THE WIPERS TO OPERATE AS IF I HAD TURNED THEM ON, WHICH I HAD NOT. ONCE I WAS ABLE TO RESTART THE ENGINE, THE INCIDENT STOPPED AND OPERATED FINE UNTIL THE NEXT OCCURRENCE. THE SECOND AND THIRD TIME THIS SAME THING HAPPENED; I WAS DRIVING ON AN INTERSTATE, SOMEWHERE BETWEEN 60 AND 70MPH, AND ALL THE ABOVE RANDOM THINGS HAPPENED AGAIN, ALTHOUGH THE ENGINE DID NOT STALL. THE FOURTH TIME I WAS DRIVING IN SUBURBAN TRAFFIC AND STOPPED AT A LIGHT, ALL THE SAME THINGS HAPPENED AND THE ENGINE DID STALL. I WAS NOT ABLE TO STOP THE HORN FROM BLARING, NOR SHUT OFF THE HIGH BEAMS THIS TIME, EVEN AFTER THE ENGINE WAS STOPPED AND THE KEY WAS WITHDRAWN. I HAD TO DISCONNECT THE BATTERY CABLE TO SHUT OFF THE HORN AND LIGHTS. ONCE I RECONNECTED THE BATTERY, ABOUT AN HOUR LATER, ALL WAS FINE AGAIN. THESE 4 OCCURRENCES HAPPENED OVER THE LAST ~2 MONTHS AT RANDOM TIMES IN VARIOUS TRAFFIC AND WEATHER CONDITIONS. IT'S FRIGHTENING TO THINK THAT I MAY BE ON AN INTERSTATE IN HEAVY TRAFFIC, AND THE ENGINE STALLS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694520March 16, 2015
ENGINE
SUV STALLED ON HIGHWAY, THIS HAS HAPPENED FOR A LONG TIME NOW AND ALWAYS GET THE SAME ANSWER. I HAVE HAD MANY THING CHANGED THAT I HAVE BEEN TOLD WAS THE ISSUE, BUT NOTHING WORKS. TODAY WAS THAT LAST STRAW. I WAS DRIVING TO WORK THE SUV STALLED AND ALMOST HAD A MAJOR ACCIDENT. SOMETHING MUST BE DONE ABOUT THIS. THERE SEEMS TO HAVE BEEN RECALL FOR THIS ISSUE BEFORE, BUT JEEP SAID IT WAS NOT FOR MY VIN. WELL IT NEEDS TO BE . PLEASE HELP ME GET THIS FIXED BEFORE SOMEBODY DIES, LIKE I JUST ABOUT DID TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694625March 16, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694670March 16, 2015
STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES BRAKE (CRUMBLE). PASSENGERS IN THE VEHICLE CANNOT GET OUT OF THE VEHICLE BECAUSE THE HANDLE IS NOT LOCKED INTO PLACE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694124March 13, 2015
ELECTRICAL SYSTEM
RECEIVED A NOTICE IN THE MAIL OF A RECALL WITH THE IGNITION SWITCH. AFTER CONTACTING THE DEALER THEY STILL DO NOT HAVE THE PROPER PART FOR THE REPAIR IN THEIR INVENTORY. ON A NUMBER OF OCCASIONS WHILE DRIVING I HAVE GOTTEN WARNING LIGHTS ON MY DASH AND VEHICLE STALLING OCCURRING WHICH IS A DISTRACTION. TO THIS DATE I HAVE NOT BEEN CONTACTED ABOUT SCHEDULING A DATE FOR REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693555March 11, 2015
ENGINE, EXTERIOR LIGHTING
WE PURCHASED OUR 2006 JEEP COMMANDER IN NOVEMBER, 2008. THE FIRST PROBLEM WE EXPERIENCED WAS THE ROUGH VIBRATION OF THE FRONT END. WE TOOK IT TO OUR MECHANIC AND WAS TOLD THAT HE WAS UNABLE TO SEE ANY THING PHYSICALLY WRONG. THIS PROBLEM HAS INCREASED OVER THE YEARS. THE SECOND PROBLEM WE NOTICED, ALL OF THE INTERIOR DOOR HANDLES BROKE WHICH CREATES SOME DIFFICULTY IN EXITING THE VEHICLE. WE MAINTAINED REGULAR MAINTENANCE ON THIS VEHICLE AND THE ONLY OTHER PROBLEM WE EXPERIENCED UNTIL NOW, WE PURCHASED TWO NEW BATTERIES AND THE AIR CONDITION BLOWER WAS REPLACED. IN AUGUST, 2014, I STARTED THE TRUCK, PRECEDED OUT OF THE PARKING LOT AND ALL THE DASH LIGHTS CAME ON AFTER A MINUTE OR SO THE LIGHTS WENT OFF BUT THE ENGINE LIGHT STAYED ON FOR 1 DAY. IT HAS DONE THIS SEVERAL TIMES AND THEN THE LIGHTS STARTED COMING ON WHILE I WAS DRIVING AT ANY SPEED IT APPEARED AS IF THE TRUCK WAS SHUTTING DOWN. IF I WAS ABLE TO I WOULD PULL OVER AND RESTART THE TRUCK THIS PRACTICE DID NOT STOP THE LIGHTS FROM COMING ON AND OFF. I WAS SITTING AT THE RED LIGHT AND PROCEEDED TO MOVE THE VEHICLE WHEN THE LIGHT CHANGE AFTER APPROXIMATELY 5 SECONDS OF ACCELERATION THE TRUCK SHUT COMPLETELY OFF THE DRIVER BEHIND ME COULDN'T HAVE NONE I WAS STOPPING BECAUSE I NEVER HIT THE BRAKES. I PLACED THE VEHICLE IN PARK AND RESTARTED IT. YESTERDAY WHILE DRIVING ALL THE LIGHTS CAME ON AND FLASHED OFF AND ON FOR ABOUT 5 MINUTES. I CONTINUED TO DRIVE FOR APPROXIMATELY 10 MILES TURNED THE KEY OFF AND THE KEY WAS UNUSUALLY HOT. THIS MORNING THE TRUCK WOULD NOT START EVERYTHING INSIDE THE VEHICLE CAME ON AND I COULD HEAR A CLICKING SOUND COMING FROM THE ENGINE I WAITED A FEW MINUTES AND TRIED IT AGAIN, AFTER 2 TRIES THE TRUCK STARTED. IF THIS IS A MANUFACTURER DEFECT WHOM DO I CONTACT TO HELP ME RESOLVE THIS MATTER. I AM AFRAID THIS TRUCK IN IT'S CURRENT CONDITION MAY BE A HAZARD TO MYSELF AND OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693615March 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693656March 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AT 55 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE CONTACT STATED THAT ALL WARNING LIGHTS ON THE INSTRUMENT CLUSTER PANEL ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS UNSURE ABOUT WHAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693660March 11, 2015
ELECTRICAL SYSTEM, POWER TRAIN
MY JEEP COMMANDER STARTED HAVING TROUBLE SKIPPING. THERE WAS A RECALL ON THE CONTROL MODULE AND THE FIX DETERMINED BY CHRYSLER WAS TO RE-PROGRAM IT. I TOOK IT IN TO HAVE THE RECALL PERFORMED AND THE TRANSMISSION CHECK AFTERWARDS. WHEN I ARRIVED TO PICK IT UP, THE DEALERSHIP SAID THE TECHNICIAN WAS OUT SICK SO ALL THEY COULD DO WAS THE RECALL. THE CAR DROVE WORSE AFTER I STARTED HOME AND FAILED TO GET TRANSITION BETWEEN GEARS. I WAS FORCED TO STOP AT THE CLOSEST TRANSMISSION SHOP. THEIR CERTIFIED TECHNICIAN DIAGNOSED THAT THE TRANSMISSION WAS BAD. SO, I HAD THEM THEY REPLACED IT. WHEN THEY WENT TO TEST DRIVE IT, APPARENTLY THE NEW TRANSMISSION ALSO FAILED DUE TO THE CONTROL MODULE. THEY TOOK IT TO THE DEALERSHIP AND HAD A NEW CONTROL MODULE INSTALLED. AFTER REPAIRING THE NEW TRANSMISSION, I WAS CHARGED $4000. WHATEVER THE RECALL "FIX" FOR THE CONTROL MODULE WAS, IT CLEARLY WAS THE CAUSE FOR THE TRANSMISSION'S DESTRUCTION. THE OTHER RECALL FOR THE IGNITION COULD NOT BE DONE BECAUSE CHRYSLER HAS NO MANUFACTURED PART TO FIX IT. I SOLD THE COMMANDER THE NEXT DAY. I NEEDED RELIABLE TRANSPORTATION. THE CONSUMER STATED SHE STARTED HAVING PROBLEMS WITH THE STARTER. UPDATED 04/06/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693245March 10, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SWITCHED TO ACCESSORY MODE WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693364March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 45 MPH, TH ENGINE STALLED WITHOUT WARNING AND THE VEHICLE COASTED INTO A SMALL DITCH. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY WERE UNABLE TO DUPLICATE OR LOCATE THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693379March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE IGNITION SWITCH. ADDITIONALLY, WHEN ATTEMPTING TO REMOVE THE KEY FROM THE IGNITION, THE KEY WOULD REMAIN STUCK CAUSING THE BATTERY TO DRAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693386March 10, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. IN ADDITION, THE INSTRUMENT PANEL FAILED, THE GAUGES FLUCTUATED, AND THE WARNING LIGHT FLICKERED. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693438March 10, 2015
ELECTRONIC STABILITY CONTROL (ESC)
ON DECEMBER 23RD 2014, I WAS ON THE HIGHWAY WITH MY FAMILY. AS WE PULLED INTO A REST AREA, THE JEEP IGNITION CUT OFF. WE WERE ABLE TO COAST INTO A PARKING SPOT AND WHEN WE TRIED TO RESTART THE JEEP, WE KEPT GETTING A KEY BAD ERROR. MY WIFE HAD HER KEY WITH HER, SO WE TRIED HERS AS WELL AND GOT THE SAME RESULT. WE ENDED UP GETTING TOWED TO THE JEEP DEALER AND ENDED UP HAVING TO HAVE THE IGNITION MODULE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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