Jeep Commander Complaints

3,362 consumer complaints on file.

#10747756August 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747857August 11, 2015
ENGINE, FUEL/PROPULSION SYSTEM
MY JEEP HAS BEEN GIVING ME PROBLEMS. I DROVE IT TO BIRMINGHAM, ALA FOR 3 TRIPS AND THE GAS MILEAGE DECLINED EACH TIME ( 19-17-13) MILE TO THE GALLON. THE JEEP ALSO STARTED SHAKING AND TRYING TO STOP, ESPECIALLY WHEN STOPPED AT A RED LIGHT AND STANDING STILL. I TOOK THE JEEP TO CHRIS MYERS IN DAPHNE, AL TO SEE WHAT THE PROBLEM WAS. I LEFT IT FOR 2 DAYS AND GAVE THEM COMPLAINTS OF SMELLING GAS WHEN STARTING THE ENGINE, SHAKING AT IDLE, AND LOW GAS MILEAGE. THEY DID THE DIAGNOSTIC CHECK AND FOUND MULTIPLE CYL MISFIRE. FOUND SPARK PLUGS FOULED AND TRASH IN THE FUEL RAIL. THEY REPLACED SPARK PLUGS & CLEANED FUEL RAIL. IT WAS $607.12. I DROVE THE JEEP HOME AND SEVERAL DAYS LATER IT DID THE SAME THING, STOPPING WHEN AT REGULAR SPEED ALMOST HAVING AN ACCIDENT. I CALLED THE MANAGER HE STATED TO BRING IT BACK & WOULD RECHECK IT, BUT I WOULD HAVE TO PAY FOR REPAIRS. HE ALSO STATED IT WAS THE FUEL I WAS USING, I HAVE A TRUCK WHICH USES THE SAME GAS & HAVE NO PROBLEM WITH IT. COULD THEY NOT FIND THE PROBLEM . I DID NOT TAKE IT BACK BECAUSE THEY WERE RUDE AND I LIVE 30 MILES FROM THE DEALER. I DID NOT FEEL SAFE DRIVING THE JEEP. THE ENGINE LIGHT CAME ON AND I TOOK THE JEEP TO A LOCAL AUTO MECHANIC & AFTER THE TEST HE FOUND 2 OF THE O2 SENSORS WERE CLOGGED, PROBABLY FROM THE FUEL LINE BEING CLEANED. HE REPAIRED THIS, THE JEEP STILL RAN POORLY AND STOPPING WHEN AT IDLE SPEED. HE CHECKED THE COMPUTER AND FOUND IT WAS NOT WORKING PROPERLY. HE KEPT THE JEEP FOR ABOUT A WEEK AND TOLD ME HE WOULD NOT LET IT GO BECAUSE HE FELT IT WAS UNSAFE TO DRIVE, UNTIL ALL WAS PROPERLY WORKING .I THINK I WAS RIPPED OFF BY THE FIRST JOB SINCE IT WAS NOT WORKING PROPERLY WEN THE FIRST JOB WAS DONE. I THINK I SHOULD HAVE A REFUND ON THE FIRST JOB. I DID NOT HAVE A WARRANTY BECAUSE WHEN THE EXTENDED WARRANTY RAN I CALLED CHRIS MYERS 3-4 TIMES AND DID NOT GET CALL BACK FROM THEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747936August 11, 2015
UNKNOWN OR OTHER
I RECEIVED A RECALL ON MY 08 COMMANDER LAST OCTOBER AND HAVE WAITED FOR AN UPDATE. THE KEY STICKS IN THE IGNITION, WILL NOT LET LOOSE AND STAYS RUNNING. I HAD IT DIAGNOSED MAY 2015 PER REQUEST OF THE JEEP CUSTOMER CARE AND HAVE SPOKEN WITH JEEP CARE AND CUSTOMER SERVICE MULTIPLE TIMES SINCE THEN. AFTER THE DIAGNOSTIC IN STERLING CO THEY TALKED TO JEEP AND IT WAS DECIDED IT IS THE RECALL HOWEVER THERE IS NO SOLUTION. I EXPLAINED THE ISSUE IS GETTING WORSE AND WE HAVE 3 KIDS WE TRANSPORT THIS IS NOT A SAFE VEHICLE. I WAS TOLD THERE WAS A PRIORITY EMAIL SENT AND I WOULD GET A LOANER OR A SOLUTION SINCE THE VEHICLE IS UNSAFE. SINCE THEN I HAVE BEEN HUNG UP ON OVER 4 TIMES FROM JEEPS CUSTOMER CARE AND HAVE BEEN TOLD MY "AGENT" WOULD LIKE ANOTHER DIAGNOSTIC AT NO COST TO ME. I HAVE NOT RECEIVED ANY CALLS BACK FROM MY DESIGNATED AGENT WITH JEEP AND CONTINUE TO BE TOLD BY CUSTOMER CARE THAT THEY ARE SORRY BUT THERE IS NO PARTS AVAILABLE TO FIX THE IGNITION SWITCH. I CALLED 877-426-5337 FOR THE CUSTOMER SERVICE AS WELL AS OTHER NUMBERS GIVEN TO ME. THE JEEP WAS DIAGNOSED AT WOLF AUTO 970-522-0864. ALL I HAVE ASKED FOR IS A WAY TO MAKE THE VEHICLE SAFE AND FOR US TO BE ABLE TO DRIVE IT. IT HAS COME TO A POINT WHERE WE TRY NOT TO TAKE IT ANYWHERE BECAUSE WE DON'T KNOW IF THE KEY WILL COME OUT OR NOT. JEEP CUSTOMER SERVICE HAS BEEN VERY POOR WITH THEIR ASSISTANCE AND KEEP PUTTING ME ON THE BACK BURNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747047August 7, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE BEGAN TO DECELERATE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS HANGING OUT OF THE REAR END. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 88,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747085August 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746949August 7, 2015
ENGINE, SERVICE BRAKES, STEERING
I RECEIVED A SAFETY RECALL NOTICE FROM CHRYSLER FOR MY JEEP COMMANDER STATING THAT I MAY EXPERIENCE AN UNINTENDED CHANGE IN IGNITION SWITCH POSITION WHILE DRIVING, WHICH COULD RESULT IN LOSS OF ENGINE POWER, POWER STEERING, AND BRAKING, AND INCREASES MY RISK OF A CRASH. I HAVE CALLED CHRYSLER GROUP RECALL CENTER 1-800-853-1403, OPTION 6 COUNTLESS TIMES, UNFORTUNATELY MANY TIMES HAVING TO HANG UP AFTER WAITING 25 MINUTES TO GET THROUGH. I HAVE ALSO REPEATEDLY CALLED BEYER/JEEP/CHRYSLER 973-644-3200 AND THEY HAVE BEEN VERY SHORT WITH ME AND TELL ME THE SAME THING EVERY TIME I CALL- THEY HAVE NO DATE OF WHEN THE PART WILL BE IN. WHEN I DRIVE ON THE HIGHWAY, I AM TERRIFIED OF LOSING CONTROL OF MY CAR. I HAVE SEEN ON THE NEWS PEOPLE THAT HAVE BEEN IN ACCIDENTS BECAUSE OF THIS IGNITION SWITCH AND HEARD THAT CHRYSLER HAS A BUYOUT PROGRAM. I AM INTERESTED IN FINDING OUT ABOUT THIS PROGRAM BECAUSE I THINK THAT WAITING OVER A YEAR, AND WITH NO RESOLUTION IN SIGHT, IS A BIT RIDICULOUS AND I DONT WANT TO BECOME A STATISTIC. PLEASE ADVICE ME AS TO WHAT MY NEXT STEP SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747001August 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746677August 6, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE LOSES IGNITION POWER WHEN DRIVING AT VARIOUS SPEEDS. DASH CLUSTER WARNING LIGHTS FLASH MULTIPLE TIMES. SPEEDOMETER, TACHOMETER, FUEL, TEMP GAUGES FALL TO ZERO POINT. STEERING BECOMES DIFFICULT/INOPERABLE. VEHICLE WILL SOMETIMES REGAIN POWER. RECALL RELATED TO IGNITION SWITCH HAS BEEN OPEN SINCE SEPTEMBER 3, 2014. MANUFACTURER HAS NOT ISSUED ANY SOLUTION/REMEDY. MANUFACTURER HAS SUGGESTED "REMOVING EXTRA KEYS/KEYCHAINS FROM IGNITION KEY AND AVOID BUMPING THE IGNITION KEY WITH KNEES." THIS IS NOT A REMEDY. THE PROBLEM STILL OCCURS. THIS IS DANGEROUS. RECALL IS INCOMPLETE. NHTSA RECALL NUMBER: 14V-438 MANUFACTURER RECALL NUMBER: P41
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746688August 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER MULTIPLE ATTEMPTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746774August 6, 2015
ENGINE
I DROVE 2 MILES AWAY FROM MY HOUSE AND PARKED AND TURNED OFF THE CAR. 2 HOURS LATER I WENT TO TURN ON THE CAR TO GO BACK TO HOME AND IT WOULDN'T START. ON THE DASH IT SAID TRANSMISSION OVER TEMP. AFTER I KEPT TRYING FOR A FEW MINUTES IT FINALLY TURNED ON. I GOT HOME AND TURNED IT OFF. AFTER A HOUR I TRIED AGAIN AND AGAIN IT WOULDN'T TURN ON. KEPT TRYING IT TURNED ON, I WENT TO AUTO ZONE TO GET IT CHECKED AND STARTER, ENGINE AND ALTERNATER GREAT. CALLED SEVERAL MECHANICS AND THEY COULDN'T TELL ME ANYTHING, THEY'D NEVER HEARD OF IT. ONLINE THERE'S HUNDREDS OF PEOPLE WITH THE SAME PROBLEM. JEEPS ALREADY LOOSING A BUNCH OF CUSTOMERS, I DON'T WANT TO BE ONE OF THEM. I LOVE MY JEEP SO PLEASE FIGURE OUT WHAT THE PROBLEM IS. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746799August 6, 2015
ELECTRICAL SYSTEM
THE IGNITION SWITCH STARTED TO MAKE A CLICKING NOISE WHILE DRIVING. WHEN I TURN THE IGNITION OFF IT WILL NOT TURN ALL THE WAY OFF AND THE KEY OR FOBIK GETS STUCK AND WILL NOT COME OUT. THE POWER STAYS ON. PERHAPS 1 HOUR LATER OR LONGER I CAN GO OUT AND IT WILL TURN OFF AND ALLOW THE KEY TO BE REMOVED. IF I FORGET TO GO BACK OUT TO RETRIEVE THE KEY THE BATTERY RUNS LOW AND THE CAR WILL NOT STOP. I'M STRANDED. WHEN I PARK AND GO ANYWHERE THE CARE IS NOT SECURE WITH THE KEY IN THE IGNTION, ANYONE CAN OPEN THE DOOR AND STEAL THE CAR.THIS IGNITION WAS RECALLED IN NOVEMEBR OF 2014 AND TO DATE THERE HAS NOT BEEN A FIX. THIS NEEDS TO BE FIXED ASAP! HOW CAN I BE EXPECTED TO ACCEPT THIS SITUATION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746796August 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746277August 5, 2015
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY JEEP COMMANDER HAS A RECALL, I TOOK IT IN RIGHT AWAY AND WAS TOLD PART NOT AVAILABLE. IT HAS BEEN OVER A YEAR AND STILL NOT FIXED. THE DEALERSHIP SAYS NO PARTS IN YET AND ITS BEEN OVER ONE YEAR. ONE YEAR AND I HAVE MADE MULTIPLE TRIPS AND CALLS TO THE RIO VISTA CALIFORNIA CHRYSLER DEALERSHIP AND THEIR RESPONSE IS THAT CHRYSLER IS TO SEND ME A LETTER WHEN THE PART IS AVAILABLE. DEALERSHIP IS SAYING PART NOT AVAILABLE. THIS IS A SAFETY ISSUE AND MY CHILDREN'S SAFETY COMES FIRST. I'M APPALLED AT HOW THIS HAS BEEN HANDLED. I'VE BEEN PATIENT FOR TOO LONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746280August 5, 2015
ENGINE, ELECTRICAL SYSTEM
AS MY DAUGHTER WAS DRIVING DOWN A MAJOR PARKWAY, AT APPROXIMATELY 45 MPH DURING DAY TRAFFIC HOURS, THE JEEP COMPLETELY DIED WHILE HER FOOT WAS ON ACCELERATOR. SHE THOUGHT SHE MUST HAVE MOVED HER FOOT AROUND OR WASN'T SURE IF HER KNEE OR TENNIS SHOE BRUSHED THE IGNITION BUT FELT SOMETHING CAUSED THE JEEP TO COMPLETELY DIE. AS SHE WAS STILL GOING DOWN THE PARKWAY, SHE HAD TO QUICKLY SHIFT THE JEEP INTO NEUTRAL AND RESTART THE ENGINE WHILE IT WAS STILL MOVING AND SHIFT BACK INTO DRIVE. UPDATE 9/15/15*CW UPDATED 12/28/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745321August 5, 2015
ELECTRICAL SYSTEM, POWER TRAIN
2007 JEEP COMMANDER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE DRIVE CONTROL MODULE AND IGNITION SWITCH RECALL NOTICES. *SMD UPDATED 09/18/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746448August 5, 2015
ENGINE, UNKNOWN OR OTHER, STEERING
IN THE SUMMER OF 2014, I WAS REVERSING AND MY 2007 JEEP COMMANDER TURNED OFF TWICE. IT HAS BEEN HAPPENING MORE FREQUENTLY SINCE THEN. MY JEEP TURNS OFF WHILE DRIVING UP TO 30 MILES AN HOUR, AND WHILE STOPPED AT A LIGHT, AND/OR A STOP SIGN. THE CHECK ENGINE LIGHT SOMETIMES TURNS ON, BUT NOT ALWAYS WHEN JEEP TURNS OFF. SOMETIMES IT MAKES A 'HUFFING PUFFING' NOISE LIKE IT'S STRUGGLING TO STAY ON (BEFORE IT ACTUALLY TURNS OFF). IT ALWAYS TURNS ON RIGHT AFTER, BUT I HAVE NOTICED IT MAKES A LOUD SQUEAKY SOUND WHEN IT TURNS ON AFTER I CRANK IT. THAT SQUEAKY SOUND, SOUNDS LIKE THE SOUND IT MAKES WHEN SOMEONE TRIES TO CRANK ON THE VEHICLE AFTER VEHICLE IS ALREADY BEEN ON. THE CHRYSLER RECALL CENTER MAILED ME A RECALL P41 NOTICE LAST SUMMER/FALL IN 2014. I TOOK IT TO THE CHRYSLER JEEP DEALERSHIP IN MCALLEN, TEXAS FOR RECALL P41 SERVICE AT THAT TIME. I'VE TAKEN MY JEEP TO SEVERAL MECHANICS SINCE THEN, BUT NO ONE SEEMS TO FIND THE PROBLEM. THE SERVICEMEN AT DEALERSHIP SAID TO KEEP CHECKING IN WITH THEM TO SEE IF THEY HAVE THE PART. THEY SAID PROBLEM IS NOT RELATED TO RECALL P41...AND KEEP ADVISING ME OF OTHER POSSIBLE PROBLEMS. I'VE FIXED ALL OF THE POSSIBLE PROBLEMS SUGGESTED, AND YET THE 'TURNING OFF' STILL CONTINUES! THE SERVICE MANAGER AT DEALERSHIP, AND THE CHRYSLER RECALL CENTER PEOPLE KEEP TELLING ME THAT CHRYSLER HAS NOT MADE PART AVAILABLE, AND FOR ME TO REMOVE ANY EXTRA KEYS FROM THE KEY RING, AND TO CONTINUE DRIVING ME JEEP UNTIL THE PART IS AVAILABLE. CHRYSLER WILL THEN MAIL ME NOTICE OF RECALL PART AVAILABILITY. I'VE BEEN DEALING WITH THIS PROBLEM FOR OVER A YEAR! IT IS VERY SCARY, ESPECIALLY WHEN IT HAPPENS UNEXPECTEDLY IN AN UNRELIABLE VEHICLE!! I DON'T FEEL SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746511August 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746572August 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE FAILED TO TURN OFF AS THE KEY REMAINED IN THE ACCESSORY POSITION. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE FOBIK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE FOR THE RECALL REPAIR. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746029August 4, 2015
AIR BAGS, SERVICE BRAKES, SUSPENSION
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE FRONT PASSENGER SIDE AXLE FRACTURED CAUSING THE FRONT PASSENGER WHEEL TO FRACTURE AND DETACH. IN ADDITION, THE BRAKE LINES FRACTURED AND THE BRAKES FAILED. THE VEHICLE WAS SKIDDING OUT OF CONTROL AND CRASHED INTO A CONCRETE CURB. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746058August 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. WHILE THE VEHICLE WAS PARKED, IT FAILED TO START INTERMITTENTLY. WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE CONTACT WAS UNABLE TO CHANGE THE POSITION OF THE KEY FROM THE ON POSITION. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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