Jeep Commander Complaints

3,362 consumer complaints on file.

#10823253January 30, 2016
SEATS
CAR IN MOTION. INCIDENT HAPPENED AT MARKER 173 NORTHPORT FL FUMES WERE DETECTED WHILE DRIVING AS I LOOKED OVER THERE APPEARED TO BE SMOKE ON THE FLOOR OF THE FRONT PASSENGER SIDE. I NOTICED THE PASSENGER SEAT WAS WARM IN ONE SPOT SO I MOVED MY PURSE. MY PURSE WAS COMPLETELY MELTED AS I PICKED IT UP SMOKE CAME BILLOWING OUT FROM THE SEAT. I WAS INHALING SOME SORT OF TERRIBLE SMELLING SMOKE. I OPENED WINDOWS SO I COULD BREATHE. THE SMOKE WAS GETTING THICKER. COULD NOT SEE FROM WINDOWS TO GET OVER TO RIGHT SIDE OF ROAD. ALSO AS DRIVING THE ODOMETER AND SPEEDOMETER NEEDLES WERE GOING BACK AND FORTH BUT I WAS DRIVING NORMALLY. I PULLED OVER SHUT CAR OFF. CAR SEAT CONTINUED TO BURN AND SMOKE. CALLED 911 AND FIRE DEPARTMENT HAD TO CUT BATTERY TERMINAL AND SPRAY CAR TO PUT FIRE OUT. HUGE HOLE IN SEAT WHERE FIRE WAS. SEAT WARMERS WERE NOT ON. THERE WERE NO PASSENGERS JUST MYSELF. IT IS UNKNOWN AS TO WHAT CAUSED THIS TO HAPPEN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10823018January 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823103January 29, 2016
ELECTRICAL SYSTEM
1ST TIME: LOST ALL POWER WHILE IN MOTION AT SLOW RATE OF SPEED AFTER MY KNEE SLIGHTLY BUMPED THE KEY RING HANGING UNDER THE IGNITION (KNEE DID NOT TOUCH ACTUAL CAR KEY). 2ND TIME: LOST ALL POWER WHILE TRAVELING AT 80MPH (SPEED LIMIT IN UTAH) ON INTERSTATE 15 IN PASSING LANE AFTER KNEE SLIGHTLY GRAZED THE LOWER PART OF THE KEY CHAINS (KNEE DID NOT TOUCH ACTUAL KEY). WAS ABLE TO RESTART ENGINE QUICKLY IN BOTH CASES AND WAS LUCKY ENOUGH TO BE ON STRAIGHT SECTION OF ROADWAY AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822932January 28, 2016
UNKNOWN OR OTHER
I RECEIVED RECALL LETTER FOR IGNITION SWITCH PROBLEMS SINCE LAST YEAR. I WENT TO THE DEALER AND NOTIFIED ABOUT THE RECALL ,THEY PUT ME ON WAITING LIST AND DIDN'T CALL ME BACK. I CALLED THEM AND WENT AGAIN AND THEY TELL ME JUST TO WAIT. I'M TIRED TO CLAIM THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822931January 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V4380000 (ELECTRICAL SYSTEM), IT BECAME DIFFICULT TO REMOVE THE KEY FROM THE IGNITION SWITCH. IN ADDITION, THE CONTACT STATED THAT THE IGNITION SWITCH WAS STICKING OUT FURTHER THAN IT SHOULD. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE CONTACT ALSO MENTIONED THAT THE REMOTE START FAILED TO OPERATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT IT WAS NORMAL DUE TO THE IGNITION SWITCH BEING NEW. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822952January 28, 2016
ENGINE
TURNED VEHICLE OFF AT STORE, CAME OUT TO START IT AND WHILE I WAS IN THE STORE A VALVE SEAT FELL OUT OF THE CYLINDER HEAD INTO THE CYLINDER. ENGINE NOW NEEDS AN ENTIRE REBUILD COSTING HALF OF THE BOOK VALUE OF THE VEHICLE. UPON RESEARCH ONLINE, THIS IS A VERY COMMON PROBLEM WITH THESE ENGINES SPECIFIC TO 2006-2007. FROM WHAT I HAVE READ IT WAS DUE TO A KNOWN ISSUE FROM A VENDER THAT SUPPLIED THE CYLINDER HEADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822657January 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITHOUT WARNING TWICE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822524January 27, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT THE KEY FRACTURED IN THE IGNITION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). WHILE DRIVING 55 MPH, THE ENGINE STALLED WHILE THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY FOR THE KEY REPLACEMENT BEFORE THE RECALL COULD BE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822312January 26, 2016
ELECTRICAL SYSTEM
ELECTRICAL WAS GOING HAYWIRE FOR A YEAR PRIOR TO NEW IGNITION SWITCH BEING REPLACED AFTER RECALL. THINGS WERE FINE FOR A COUPLE OF MONTHS AND NOW THE CAR HAS STARTED DOING THE SAME THING. LIGHTS FLASHING, STALLING MUTILPLE LIGHTS ON AT THE SAME TIME IE: ENGINE, PARK ASSIST, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822028January 25, 2016
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. WHEN THE VEHICLE WAS RESTARTED, IT FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BANK 5 MISFIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN). THE FAILURE MILEAGE WAS 165,000. UPDATED 04/04/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822155January 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. UPON COMING TO A COMPLETE STOP, THE VEHICLE CONSTANTLY HESITATED AND STALLED UPON MAKING A TURN. IN ADDITION, THE CONTACT FELT A STRONG VIBRATION AND THE VEHICLE CONTINUED TO STALL. THE VEHICLE FAILED TO RESTART AND HAD TO BE TOWED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A CERTIFIED MECHANIC WHO WERE UNABLE TO REPLICATE THE FAILURE AND PROVIDE A PERMANENT REMEDY. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND WAS TO BE REFERRED TO A DEALER TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821685January 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 70 MPH, THE CONTACT REACHED IN THE BACK SEAT, BUMPED THE KEY IN THE IGNITION, AND THE VEHICLE STALLED. THE VEHICLE WAS PLACED IN THE PARK POSITION AND WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821782January 22, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,150. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821245January 20, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. WHEN THE VEHICLE WAS IN REVERSE, IT STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WAS TAKEN FOR ROUTINE SERVICE AND THE TECHNICIAN REPLACED THE IGNITION SWITCH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821313January 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING 40 MPH, THE CONTACT HEARD A CLICKING SOUND. THE TRANSMISSION OVERHEATED, CHECK GAUGES, AND BATTERY WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PCM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AFTER THE FAILURES, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM:IGNITION:SWITCH); HOWEVER, THE VEHICLE WOULD NOT START. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 08V203000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820903January 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT RECEIVED AN UNKNOWN REPAIR. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,960.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820993January 19, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820675January 17, 2016
ELECTRICAL SYSTEM
THIS COMPLAINT IS IN REGARDS TO A STALLING ISSUE IN MY 2007 5.7L JEEP COMMANDER. THE VEHICLE WILL STALL WHILE IDLING AT STOPS AND DURING LOW SPEED MANEUVERING AT TURNS AND IN PARKING LOTS. WHILE AT SPEEDS OF 45 MPH+ THE VEHICLE WILL ATTEMPT TO STALL AND TEMPORARILY LOSE POWER. AFTER STOPPING THE VEHICLE AND PLACING IT IN PARK, THE VEHICLE WILL RESTART. THIS HAS BECOME A SERIOUS SAFETY CONCERN AS IT STALLS WHILE MANEUVERING THROUGH INTERSECTIONS AND AT INTERSECTIONS WHERE FOLLOWING VEHICLES ACCELERATE WHEN LIGHTS TURN GREEN. AFTER TAKING THE VEHICLE TO MULTIPLE SHOPS OVER THE PAST WEEK AND A HALF (INCLUDING THE JEEP DEALERSHIP WHERE IT IS CURRENTLY LOCATED), IT WAS DETERMINED THE PCM REQUIRED REPROGRAMMING. FOLLOWING THE REPROGRAMMING OF THE PCM, THE DEALERSHIP DETERMINED THAT THE ISSUE WAS NOT RESOLVED AS THE VEHICLE STALLED AGAIN WHILE MANEUVERING FROM THE SERVICE BAY. PER NHTSA ACTION NUMBER: EA07007, I CAN SEE THAT THE 2006, 4.7L COMMANDERS WERE RECALLED FROM WHAT APPEARS TO BE THE SAME ISSUE. I ALSO NOTICED THAT AN INVESTIGATION WAS CONDUCTED CONCERNING THE 2006-2007 MODEL COMMANDERS WITH THE SAME ISSUES (INVESTIGATION # PE07009) BUT THE INVESTIGATION IS NOW 'CLOSED' AND 'UPGRADED TO AN ENGINEERING ANALYSIS (EA07-007) TO FURTHER ASSESS THE FREQUENCY, SCOPE AND POTENTIAL SAFETY CONSEQUENCES'. THIS APPEARS TO BE A PROVEN ISSUE WITH DAIMLER CHRYSLER ERA VEHICLES WITH OVER 1.3 MILLION CHEROKEE AND COMMANDER'S RECALLED IN 2008 (HOOD, JAMES. "JEEP OWNERS COMPLAIN OF STALLING." CONSUMER AFFAIRS. 17 JULY 2013) AND 76 COMPLAINTS IN INVESTIGATION # PE07009. I AM FORTUNATE THAT DUE TO MY GEOGRAPHIC LOCATION I AM ABLE TO AVOID HEAVILY POPULATED THOROUGHFARES, BUT HAVE STILL HAD SOME CLOSE CALLS WHEN STALLING MID-INTERSECTION WITH ONCOMING CROSS TRAFFIC APPROACHING. THIS ISSUE GREATLY HAMPERS THE VEHICLE'S UTILIZATION AND HAS A DIRECT IMPACT ON MY FAMILY'S SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820041January 13, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
VEHICLE HAD THE IGNITION SWITCH FIXED WITH THE PRIOR RECALL, BUT I AM STILL HAVING AN ISSUE WITH THE ENGINE LIGHT WHICH HAS TURNED ON AND THE VEHICLE SLOWS DOWN AND SEEMS TO GO INTO NEUTRAL WHILE DRIVING. THIS OCCURS AROUND 20 MPH, LOCAL ROADS AND LUCKILY NOT ON A HIGHWAY YET AND IF I PRESS THE ACCELERATOR NOTHING OCCURS AND THE TRACTION CONTROL LIGHT FLASHES. MY TRUCK HAS NOT COME UP UNDER THE RECALL FOR THIS ISSUE BUT I FEEL THAT IT IS RELATED ESPECIALLY AFTER READING ALL OF THE COMPLAINTS, PLEASE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820075January 13, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER 4X4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V567000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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