Jeep Commander Complaints

3,362 consumer complaints on file.

#10190785May 15, 2007
ELECTRICAL SYSTEM
WHILE DRIVING UNDER NORMAL CONDITIONS THE VEHICLE STALLS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190607May 13, 2007
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION - CAR WASH. ATTENDANT ENTERED VEHICLE AT END OF JAX CAR WASH IN ROCHESTER HILLS, MICHIGAN. I PERSONALLY OBSERVED EVENT - WHEN DRIVER PUT VEHICLE IN GEAR IN SUDDENLY VIOLENTLY ACCELERATED. THE QUICK REACTION OF THE JAX DRIVER PREVENTED A MAJOR ACCIDENT. HE NEARLY MISSED A VEHICLE IN FRONT OF THE CAR WASH BEING DRIED OFF BY OTHER EMPLOYEES AND SEVERAL EMPLOYEES BY THE DRY TOWEL CONTAINERS - MANAGING TO GO BETWEEN THEM. HE ENDED UP RUNNING OVER A SIDEWALK CURB, BUT MANAGED TO GET IT INTO NEUTRAL AND SHUT THE ENGINE OFF BEFORE ENTERING THE MAIN HIGHWAY. THE VIOLENT ACCELERATION I OBSERVED WAS JUST SHORT OF A MIRACLE THAT HE MANAGED TO AVOID PERSONNEL, VEHICLES, AND TO STOP THE VEHICLE BEFORE IT ENTERED THE HIGHWAY. AFTER SHUTTING IT DOWN FOR SEVERAL MINUTES, THE VEHICLE WAS RESTARTED AND PERFORMED NORMALLY. THIS VEHICLE HAD BEEN THROUGH THIS CAR WASH PREVIOUSLY WITH NO ACCELERATION PROBLEM. IT HAD JUST TURNED OVER 18,000 MILES AND HAD NEVER HAD THIS HAPPEN PREVIOUSLY. THIS IS AN EXTREMELY DANGEROUS SITUATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190473May 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLS. AFTER BEING PARKED FOR A FEW HOURS, THE VEHICLE STARTS BUT THEN SHUTS OFF WHEN THE CONTACT COMES TO A STOP. ON ONE OCCASION, THE VEHICLE SHUT OFF AND FAILED TO RESTART FOR FIFTEEN MINUTES. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CURRENT MILEAGE IS 21,000 AND FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190487May 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE IDLING AND ALSO WHEN THE CRUISE CONTROL WAS ACTIVATED AT 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CURRENT MILEAGE IS 12,800 AND FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190488May 11, 2007
ELECTRICAL SYSTEM
WE OWN A 2006 JEEP COMMANDER WHICH WAS HAVING ELECTRICAL PROBLEMS. ALL OF THE DASHBOARD LIGHTS, AIR CONDITIONING, INTERIOR, AND EXTERIOR LIGHTING FLASHED OFF AND ON LIKE AN ELECTRICAL SURGE. THIS HAPPENED USUALLY ONCE A DAY. IT HAS BEEN TO THE LOCAL JEEP DEALERSHIP FOUR TIMES FOR THE SAME PROBLEM. THEY COULD NOT REPLICATE THE PROBLEM, SO THEY STATED THAT THEY COULD DO NOTHING TO REPAIR IT. THIS WAS A DANGEROUS PROBLEM BECAUSE IT IMPAIRED ONE'S DRIVING ABILITY. THEY WILL NOT WRITE ON THE SERVICE REPORT THAT WE FEEL IT IS DANGEROUS. THEY SAID THAT IF WE FELT THAT WAY, THEN WE SHOULDN'T DRIVE IT. THE FIRST TWO TIMES IT WAS IN FOR THE ELECTRICAL MALFUNCTION, THEY DIDN'T WRITE IT UP ON THE SERVICE REPORTS BECAUSE THEY COULDN'T REPLICATE IT. AFTER THE LAST TRIP TO THE REPAIR SHOP (IT IS STILL SITTING THERE) THEY TOLD US THAT THEY WILL NOT ACCEPT IT FOR SERVICE AGAIN FOR THE SAME PROBLEM BECAUSE THEN IT WOULD POSSIBLY FALL UNDER THE LEMON LAW. UPON RESEARCH INTO THE PROBLEM, WE SAW THE NUMBER OF OTHER COMPLAINTS AND EVEN THE OPEN ENGINEERING REVIEW REQUIRED BY THE ODI. WE SPOKE TO A REPRESENTATIVE AT DAIMLER CHRYSLER WHO WAS GOING TO PUT US IN CONTACT WITH A CASE MANAGER. THEY NEED TO REPAIR THE PROBLEM BEFORE SOMETHING MORE SERIOUS HAPPENS. WE HAVE FORTUNATELY NOT BEEN INVOLVED IN AN ACCIDENT DUE TO THE MALFUNCTION, BUT OTHERS HAVE. THE FIELD IN THE BOTTOM PORTION OF THE REPORT WILL ONLY ACCEPT NUMBERS, SO I WILL WRITE HERE THAT IT IS AN ONGOING PROBLEM, HAPPENING ON ALMOST A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190510May 11, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 JEEP COMMANDER. ON APRIL 3, 2007, THE VEHICLE'S ENGINE FAILED WHILE DRIVING 35 MPH. THERE WERE NO WARNING INDICATORS OTHER THAN THE VEHICLE BEGAN TO DECELERATE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 3,500 AND FAILURE MILEAGE WAS 2,535. UPDATED 06/14/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190357May 10, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I WAS EXITING I65 S TO I85 NORTH AT 40 MPH AS I CAME OUT OF THE RAMP THE ENGINE STALLED. THE IGNITION SWITCH AND ALL OF THE LIGHTS AND GAUGES CONTINUED TO READ ACCURATELY. I COASTED TO THE SHOULDER AND RESTARTED THE VEHICLE. IT IMMEDIATELY STARTED ,AND RAN NORMALLY. THIS COULD HAVE BEEN A BAD SITUATION IF THERE HAD BEEN HEAVY TRAFFIC AT THE TIME. THE JEEP WAS DUE FOR ITS FIRST SERVICE TRIP, SO IT WENT TO THE DEALER ON MAY 9, 2007. THE INCIDENT WAS REPORTED TO THE DEALER ,WHO REPORTED THAT THE VEHICLE STALLED AS IT WENT INTO THE SHOP. THE TECHNICIAN STATED THAT HE FELT HE HAD STRUCK THE KEY WHILE MOVING THE VEHICLE AND THIS CAUSED THE STALLING. THIS COULD BE TRUE. HOWEVER, I AM ONLY 5' 3" TALL AND EVEN IF I HAD THE SEAT ALL OF THE WAY FORWARD WITH THE FRONT OF THE SEAT ADJUSTED ALL OF THE WAY UP, IT WAS VIRTUALLY IMPOSSIBLE FOR THE KNEE TO HIT THE KEY. THESE TWO INCIDENTS WERE THE ONLY ONES THAT I HAVE EXPERIENCED, BUT I FELT THERE WAS A SYSTEMIC PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190388May 10, 2007
SEATS
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. SOON AFTER THE VEHICLE WAS PURCHASED, THE CONTACT REALIZED THAT THE DEPTH OF THE VEHICLE'S THIRD ROW SEAT IS TOO SHORT TO ACCOMMODATE A CAR SEAT OR A BOOSTER SEAT. THE DEALER AND MANUFACTURER STATED THAT THE VEHICLE WAS DESIGNED AND MANUFACTURED IN THAT FASHION. THE ENGINE SIZE AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE IS 7,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UNKNOWN 06/14/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190236May 9, 2007
FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE STALLING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190281May 9, 2007
ENGINE AND ENGINE COOLING
I HAVE A 2006 JEEP COMMANDER SPORT, 4.7L 4X4 PURCHASED IN FEBRUARY '06. THIS MORNING WAS THE THIRD TIME THAT THE VEHICLE STALLED FOR NO APPARENT REASON, CAUSING COMPLETE LOSS OF POWER STEERING & POWER BRAKES. THE VEHICLE WAS BEING DRIVEN SLOWLY THROUGH THE NEIGHBORHOOD, APPROACHING STOP SIGNS OR TURNS, DURING ALL 3 INCIDENTS. ALL 3 TIMES I PUT THE VEHICLE IN NEUTRAL AND IMMEDIATELY IT RESTARTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190351May 9, 2007
ENGINE AND ENGINE COOLING:ENGINE
I DROVE A 22007 JEEP COMMANDER LIMITED 5.7LT HEMI. ON MAY 8, 2007 I WAS AT A TRAFFIC LIGHT FOR APPROXIMATELY A MINUTE OR TWO WHEN THE SIGNAL TURNED GREEN AND I ATTEMPTED TO ACCELERATE AND DISCOVERED THAT THE STALLED. I HIT THE GAS A COUPLE OF TIMES WITH NO SUCCESS. I THEN PUT THE CAR IN PARK AND RESTARTED. THE VEHICLE,AND IT STARTED FINE, BUT THE STALLING FRIGHTENED AND CONCERNED ME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190104May 8, 2007
VISIBILITY:WINDSHIELD
WHILE DRIVING TO WORK. A ROCK HIT THE WINDSHIELD NEAR BOTTOM CENTER EDGE. WITHIN 30 SECONDS A CRACK SPREAD FROM THE CHIP DOWN TO THE EDGE OF THE WINDSHIELD AND UP AND ALMOST OVER TO THE PORT SIDE EDGE OF THE WINDSHIELD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190209May 8, 2007
VISIBILITY:WINDSHIELD
WINDSHIELD APPEARS TO CRACK EASILY. WHEN THE WINDSHIELD WAS BEING REPLACED IT DEFECTIVE BODY SEALANT/BONDING WAS DISCOVERED. THE DEALERSHIP AND THE MANUFACTURER WERE CONTACTED, AND SAID THEY WOULD LOG THE COMPLAINT. BUT THEY WERE UNWILLING TO DO ANYTHING ABOUT IT. THE GLUE USED TO BOND THE VEHICLE PIECES AT THE PINCH WELDS WAS SOFT, AND COULD BE REMOVED WITH ONE'S FINGERTIP. THE WINDSHIELD SEALANT, WHEN PEELED OFF, REMOVED THE GLUE FROM THE BODY, INDICATING THAT THE PAINT ADHERED BETTER TO THE BODY, GLUE WAS NOT SUFFICIENTLY BONDED TO THE BODY. I HAVE PICTURES TO DOCUMENT THIS CASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190030May 7, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL-CALLER OWNS A 2006 JEEP COMMANDER. CURRENT MILEAGE 19000. FAILURE MILEAGE 18950. WIFE WAS DRIVING VEHICLE AND APPROACHED STOP SIGN. AFTER STOPPING SHE HIT GAS TO ACCELERATE AND VEHICLE SHUT OFF. NO WARNING LIGHTS CAME ON. AFTER FIVE SECONDS SHE WAS ABLE TO RESTART THE VEHICLE. WEATHER WAS LOW 60'S, CLOUDY AND DRY. SPEED AT TIME OF INCIDENT IS UNKNOWN. KTF UPDATED 06/08/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189726May 4, 2007
ENGINE AND ENGINE COOLING
I BOUGHT THIS JEEP COMMANDER IN MARCH 23, 2006. THE FIRST TIME THAT THE VEHICLE STALLS WHILE DRIVING AT 65 MPH ON THE FREEWAY WAS FOUR MONTHS AFTER I BOUGHT IT. THE POWER WENT OFF AS IF THE IGNITION IS TURNED OFF AND THE STEERING WHEEL HARDENED WHICH MADE IT IMPOSSIBLE TO TURN TO THE SHOULDER LANE. I IGNORED THIS PROBLEM BECAUSE IT NEVER CAME BACK UNTIL APRIL 5-10, 2007. I BROUGHT THE COMMANDER TO A DEALER IN THE AREA AND HAVE THEM CHECK THE PROBLEM. THEY CAN NOT FIND THE PROBLEM OR DUPLICATE IT TO FIX IT. THEY TOLD ME THERE WERE NO PROBLEM. I'M SCARED OUT OF MY WITS DRIVING THIS JEEP, NOT KNOWING WHEN IT STALLS AGAIN. A FEW DAYS LATER I BROUGHT IT BACK TO THE DEALER FOR IT STALLS ON ME AGAIN WHILE DRIVING 50 MPH IN THE FREEWAY. AFTER A WEEK OF RESEARCHING AND DIAGNOSTICS, THEY TOLD ME THEY MIGHT HAVE FIXED THE PROBLEM BY UPDATING THE FINAL DRIVE MODULE. TODAY, MAY 3, 2007, WHILE DRIVING 20 MPH, THE COMMANDER STALLS AGAIN. ALL THE LIGHT SIGNS FLICK ON AND OFF AS I DRIVE. I HAVE TWO CHILDREN, 2 AND 10 YEARS OLD AND I'M SO SCARED THAT OTHER CARS WILL HIT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189736May 4, 2007
ENGINE AND ENGINE COOLING
CAR STALLS FREQUENTLY AND HAS BEEN DOING SO FOR MONTHS. DEALER HASN'T FIXED IT. CAR HAS BEEN IN TO DEALER OVER FIVE TIMES FOR THIS PROBLEM ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189838May 4, 2007
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS PREPARING TO MERGE INTO TRAFFIC FROM A PARKING LOT ON A BUSY STREET IN OUR HOMETOWN. IN THIS PARTICULAR PARKING LOT THERE IS A TELEPHONE POLE NEAR THE EGRESS PORTION OF THE PARKING LOT. AS SHE WAS PULLING OUT THE VEHICLE STALLED, CAUSING COMPLETE LOSS OF CONTROL OF STEERING AND BRAKING CAUSING THE VEHICLE TO STRIKE THE TELEPHONE POLE CAUSING SOME DAMAGE TO THE JEEP. WE PURCHASED THIS VEHICLE BECAUSE WE FELT IT WOULD BE SAFE FOR OUR FAMILY OF 5, MYSELF, MY WIFE AND MY THREE YOUNG GIRLS UNDER THE AGE OF 8. I HAVE LOST ALL CONFIDENCE IN THE SAFETY OF THIS VEHICLE AND I REFUSE TO PUT MY FAMILY IN JEOPARDY WITH THIS VEHICLE, THIS VEHICLE HAS DONE THIS MANY TIMES BEFORE AND THE DEALER CAN NOT FIND A FIX. I HAVE CONTACTED AN ATTORNEY AND HE HAS TAKEN MY CASE AS A LEMON LAW CLAIM WILL BE FILED. THIS VEHICLE HAS HAD NUMEROUS OTHER PROBLEMS SINCE THE WEEK WE BROUGHT IT HOME. I HAVE ALWAYS OWNED JEEP, FROM CJ'S TO CHEROKEE AND NOW THE COMMANDER, I HAVE ALWAYS BEEN HAPPY WITH THE JEEP LEGACY BUT I HAVE LOST ALL FAITH IN THE NEW JEEP. PLEASE HELP BEFORE SOMEONE GETS KILLED IN THIS JEEP. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10189711May 3, 2007
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION
CAR FREQUENTLY STALLS. DEALER HAS BEEN UNABLE TO FIX IT. ONGOING FOR SEVERAL MONTHS. THE CAR HAS BEEN IN AT LEAST FIVE TIMES FOR THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189565May 2, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VISIBILITY:WINDSHIELD
I JUST READ AN ARTICLE IN NEWSPAPER ABOUT THE JEEP COMMANDER'S STALLING PROBLEM. THIS HAS HAPPENED TO ME, BUT LUCKILY, NOT AT A HIGH SPEED ON THE HIGHWAY. THE COMMANDER HAS ONLY STALLED ONCE ON ME, ACTUALLY, WITHIN THE LAST WEEK, WHILE DRIVING, BUT MANY TIMES IT SERIOUSLY HESITATES WHEN I START TO ACCELERATE. QUESTIONS TO DEALER SAID MAYBE IT WAS POOR GAS, OR A VAPOR LOCK (ABOUT THE STALLING)? I NEVER HAD IT DOCUMENTED WITH THEM ABOUT THE STALL, NOW AFTER READING THIS ARTICLE, I AM CONCERNED. THE STALL HAPPENED WITHIN THE LAST WEEK, SO IT HAS NOT BEEN BACK TO DEALER. IT STARTED RIGHT UP AFTER I COASTED TO SIDE OF ROAD, AND PLACED IN PARK. HAVE THERE BEEN ANY COMPLAINTS ON THE WINDSHIELD ANGLE, I HAVE GONE THROUGH THREE FROM ROCKS!!! GLASS VERY STRAIGHT UP! I DO LIKE THE TRUCK THOUGH. PURCHASE DATE APPROXIMATE. I DO LIKE DEALER, AND HAVE NOT ADDRESSED THIS PROBLEM TO THEM (STALL), BECAUSE IT ONLY HAPPENED ONCE, AND I WAS UNAWARE OF CURRENT PROBLEM BEING LOOKED INTO. I JUST WANTED YOU TO REPORT MINE IN WITH YOUR STATISTICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189472May 2, 2007
ENGINE AND ENGINE COOLING
I OWN A 2006 JEEP COMMANDER AND THE VEHICLE HAS STALLED ON NUMEROUS OCCASIONS WHILE SLOWING TO A STOP. THE STALLING STARTED AROUND 4,000 MILES. THERE ARE CURRENTLY 9,000 MILES ON THE VEHICLE. I HAVE TAKEN THE VEHICLE TO THE TWICE IN THE PAST MONTH AND THEY ARE UNABLE TO DUPLICATE THE PROBLEM. ON 4/24/07 THEY UPDATED THE PCM BUT THE ISSUE STILL EXISTS. THE VEHICLE LAST STALLED ON 5/1/07 WHILE SLOWING TO STOP AT A STOP SIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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