Jeep Commander Complaints

3,362 consumer complaints on file.

#10446976February 7, 2012
ENGINE AND ENGINE COOLING
THE STALLING PROBLEMS WITH MY JEEP STARTED THE FIRST WEEK I BOUGHT IT. IT HAD 17,000 MILES. IT WOULD IDLE AND THEN STALL AT STOP LIGHTS OR WHEN PARKED OR JUST SHUT DOWN WHILE DRIVING. LUCKILY EACH TIME I WAS ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT BEING HIT BY ANOTHER VEHICLE. OTHER PROBLEMS INCLUDE NOT STARTING SPORADICALLY. BATTERY HAS BEEN REPLACED TWICE, ALTERNATOR REPLACED. IN THE SHOP 5 DIFFERENT TIMES FOR THIS SAME PROBLEM AND THEY TELL ME NOTHING IS WRONG WITH IT. OTHER MODELS FROM THE SAME YEAR WERE RECALLED FOR SIMILAR ISSUES BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. ALSO, SEAT BELT IN 2ND ROW DOES NOT LATCH. CHRYSLER NEEDS TO DO SOMETHING BECAUSE THERE ARE 700+ COMPLAINTS ON HERE FOR THE SAME ISSUE AND NO ONE CAN TELL ME WHAT IS WRONG!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447041February 7, 2012
ELECTRICAL SYSTEM
THE VEHICLE WAS RUNNING STOPPED AT A TRAFFIC LIGHT WHEN THE RADIO SHUT OFF, THE WINDSHIELD WIPERS ENGAGED, ALL OF THE VEHICLE WARNING LIGHTS LIT UP IN THE DASH, AND POWER TO THE WINDOWS AND DOOR LOCKS WERE LOST AS WELL AS THE KEYLESS ENTRY. I BROUGHT THE VEHICLE STRAIGHT TO THE METRO JEEP DEALERSHIP IN JOHNSTON, RI. WHERE IT WAS DIAGNOSED AS THE FRONT CONTROL MODULE . LATER I RESEARCHED ON THE INTERNET AND FOUND THAT ON FEBRUARY 6TH 2008 THERE WAS A FACTORY RECALL OF 1338 2008 JEEP COMMANDERS WITH THE SAME SAFETY ISSUES AND RETURNED FOR REPAIR. I CONTACTED THE DEALER AND THE CHRYSLER CORPORATION AND INFORMED THEM OF MY SITUATION AND WAS TOLD THERE WAS NOTHING THAT THEY COULD DO FOR ME. I WOULD VERY MUCH LIKE MY COMPLAINT TO BE ISSUED AND FOR THESE MATTERS TO BE INVESTIGATED PROMPTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447078February 7, 2012
ENGINE AND ENGINE COOLING
ENGINE STALL,, MULTIPLE TIMES,, ENGINE JUST SIMPLY SHUT OFF..... USUALLY STALL ON HIGHWAY (60~75 MPH),, ONE TIME IN CITY (20~35 MPH)..... WENT TO CERTIFIED CHRYSLER JEEP DEALERSHIP (SERVICE CENTER),, NO ERROR CODE READING,, NO CHECK ENGINE LIGHT,, NO SPECIAL WARNING GO OFF,, NO PROBLEM FOUND..... NO SOLUTION..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446893February 6, 2012
SUSPENSION, STEERING, WHEELS
WHILE COMING TO A STOP, FRONT RIGHT BALL JOINT FAILED CAUSING LOWER CONTROL ARM TO PIVOT DOWNWARDS WITH WHEEL ATTACHED. VEHICLE CAME TO A STOP RESTING ON WHEEL WHICH WAS NOW FACING DOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446926February 6, 2012
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, ELECTRICAL SYSTEM
I OWN A 2006 JEEP COMMANDER LTD. WITH THE 5.7L HEMI. DATE OF MANUFACTURER WAS 06/06. IN THE PAST YEAR MY COMMANDER HAS BEGAN STALLING OUT SPORADICALLY WHILE STOPPED COMPLETELY. IT OCCURS AT ANY TIME, NIGHT OR DAY, USUALLY ONLY WHEN THE ENGINE IS COLD OR COOL. THE PROBLEM OCCURS WHEN I COME TO A COMPLETE STOP AT A STOP SIGN, STOP LIGHT, OR ANY OTHER COMPLETE STOP IN DRIVE OR REVERSE. WHEN I COME TO A COMPLETE STOP THE RPM'S DROP AND THE VEHICLE STALLS OUT. NO WARNING LIGHTS OR CHECK ENGINE LIGHTS SHOW UP ON THE DASH. WHEN IT OCCURS AT NIGHT ALL THE EXTERNAL VEHICLE LIGHTS TURN OFF, THUS MAKING ME AND MY VEHICLE VULNERABLE TO OTHER TRAFFIC. IT DOES NOT TRIP A CODE IN THE COMPUTER SO THE DEALER CANNOT DIAGNOSE THE PROBLEM. THE FIRST TIME I TOOK MY VEHICLE IN FOR MAINTENANCE REGARDING THE PROBLEM THE DEALER RECOMMENDED I REPLACE THE EGR VALVE SO I DID WHAT THEY RECOMMENDED. THE PROBLEM STILL OCCURS. THE DEALER ADVISED ME THAT THEY CANNOT DUPLICATE THE PROBLEM THEREFORE THERE IS NOTHING THEY CAN DO TO CORRECT THE PROBLEM. WHEN MY VEHICLE STALLS OUT IT TYPICALLY WILL DO IT 3-5 ADDITIONAL TIMES PER TRIP AND IT HAPPENS AT LEAST ONCE PER WEEK. I HAVE READ THAT NUMEROUS PEOPLE ARE HAVING THE SAME PROBLEMS AND JEEP HAS NO FIX. I AM VERY CONCERNED WITH THIS PROBLEM BECAUSE IT IS UNSAFE AS I WAS NEARLY STRUCK BY ANOTHER VEHICLE. RECENTLY I WAS TRAVELING DOWN THE STREET AT NIGHT AND WAS PREPARING TO TURN LEFT AT A STOP LIGHT. I STOPPED IN THE MIDDLE OF THE INTERSECTION TO WAIT FOR THE ONCOMING TRAFFIC TO PASS, WHEN MY CAR STALLED OUT AND ALL OF THE LIGHTS TURNED OFF (HEADLIGHTS, RUNNING LIGHTS, ETC) MAKING MY VEHICLE COMPLETELY INVISIBLE TO TRAFFIC. I WAS UNABLE TO MOVE THE VEHICLE UNTIL I PLACED IT IN NEUTRAL AND HAD TO RESTART THE ENGINE AND MOVE OUT OF THE INTERSECTION. PLEASE LOOK FURTHER INTO THIS PROBLEM WITH 2006 JEEP COMMANDERS AS THIS IS NOT SOMETHING THAT SHOULD HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446676February 4, 2012
STRUCTURE:BODY:DOOR, STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TWO DOOR HANDLES BROKE AND I WAS UNABLE TO OPEN DOORS, THE PLASTIC SHATTERED IN PIECES. I HAD TO GET OUT BY THE PASSENGER SIDE. I LOVE JEEP BUT THIS IS SIMPLY JUNK! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446255February 2, 2012
ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
THIS PROBLEM HAPPENS YEAR ROUND. ONCE YOU PUT THE VEHICLE INTO DRIVE, ALL OF THE SHIFT LIGHTS "PRND" LIGHT UP AND THE VEHICLE WON'T ACCELERATE. IF YOU ARE ALREADY DRIVING DOWN THE ROAD/ FREEWAY, IT WILL RANDOMLY LIGHT UP AND STOP ACCELERATING. WHEN IT RANDOMLY OCCURS, IT HAPPENS WITH NO WARNING, AND YOU HAVE TO ATTEMPT TO PULL THE VEHICLE OVER TO THE SIDE OF ROAD, PUT IT INTO NEUTRAL OR PARK OR RESTART THE VEHICLE, AND ATTEMPT IT AGAIN. THE CHECK ENGINE LIGHT WILL COME ON AND THE PROBLEM WILL HAPPEN REPEATEDLY OVER A WEEK PERIOD, THEN THE PROBLEM WILL STOP FOR A WEEK OR TWO AND THEN RESURFACE AT THE WORST TIME- FOR EXAMPLE AN INTERSECTION, AN ON-RAMP, A BUSY STREET, AND IT HAS PRESENTED HUGE SAFETY ISSUES FOR ME AND MY FAMILY. DOES IT TAKE SOMEONE DYING FOR THIS TO GET RECALLED? I HAVE READ FORUM AFTER FORUM OF THE SAME ISSUE AMONGST CONSUMERS WITH MY EXACT MAKE, MODEL, AND YEAR (AND EARLIER MODELS) AND YET, WHEN I CALLED JEEP, THEY SAY THEY HAVE NEVER HEARD OF IT, THERE IS NO RECALL, AND I'VE BEEN TURNED AWAY. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446173February 1, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY COMMANDER IS STALLING WHILE DRIVING. AND AT TIMES JUST WILL NOT START. SEVERAL INCIDENTS DATING BACK TO YEARS. . I BOUGHT THIS COMMANDER NEW, NO MILES. ONE INCIDENT I WAS DRIVING GOING OVER 50 MPH AND ALL DASH BOARD LIGHTS CAME ON AND IT JUST STALLED. ANOTHER TIME STALLED SITTING AT RED LIGHT AND ALL DASH BOARD LIGHTS CAME ON AND IT STALLED. AND OVER 10 TIMES IT JUST WON'T START. RIGHT NOW IT IS BROKE DOWN, JUST WON'T START. OVER THE YEARS I WAS TOLD IT WAS THE STARTER IT WAS REPLACE 8/3/2010 (I HAD TO PAY FOR STARTER, LABOR AND TOWING) THEN NEXT TIME I REPLACED THE BATTERY. AND STILL THE SAME PROBLEMS. I DID A CHECK ON RECALLS AND FOUND THE 2008 COMMANDERS WAS RECALLED FOR THE SAME REASONS. WHY HAVEN'T THE 2006 COMMANDERS BEEN RECALLED? THIS IS A VERY SERIOUS PROBLEM. I COULD BE IN A WRECK WHEN THIS HAPPENS. I HAVE CHILDREN IN MY COMMANDER AGE 17 MONTHS AND 8 MONTHS. THIS PROBLEM NEEDS TO BE RECALLED AND FIXED. CHRYSLER KNOWS THIS IS A EXISTING PROBLEM FOR OTHER YEAR COMMANDERS, THEY FIXED THEM WHY NOT MINE??? AND I FEEL SINCE CHRYSLER ACCEPTED THIS RECALL IN OTHER YEARS AND IF I WRECK CHRYSLER WILL BE RESPONSIBLE FOR MY WRECK AND ANY INJURIES. ALL I WANT IS FOR CHRYSLER TO FIX MY COMMANDER.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445689January 28, 2012
SEAT BELTS
I AM 5 MONTHS PREGNANT AND MY DRIVER'S SIDE SEAT BELT WILL NOT CLICK INTO THE LATCH EASILY. I HAVE TO LITERALLY BANG IT TO GET THE LATCH TO CATCH. I AM CONCERNED ABOUT THE SAFETY AND INTERGITY OF BELT ESPECIALLY IF IN A CRASH-WILL IT COME UNLATCH? PLUS, BEING MIDWAY THROUGH MY PREGNANCY I AM CONCERNED ABOUT THE OTHER SEAT BELTS IN THE CAR, ESPECIALLY THE ONE I WILL BE USING TO CARRY MY CHILD IN. I WAS CONCERNED ABOUT A SAFE CAR SEAT NOW I MUST BE CONCERNED ABOUT THE SEAT BELT AS WELL!!! MY VEHICLES SEAT BELT WARNING SYSTEM WILL NOT ALERT TO UNCLICKED BELT. IT ASSUMES THAT THE BELT IS LATCHED IN PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445547January 27, 2012
TIRES:VALVE
TL* THE CONTACT OWNS A 2009 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 65 MPH THE TIRE PRESSURE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. THE VEHICLE WAS TAKEN TO A TIRE SHOP FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE VALVE STEM PRESSURE SENSORS ON THE FRONT PASSENGER SIDE AND THE FRONT AND REAR DRIVER SIDE WERE CORRODED AND HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,550. UPDATED 10/11/12*LJ UPDATED 10/11/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445564January 27, 2012
UNKNOWN OR OTHER
ALL INTERIOR DOOR HANDLES ARE CRACKED AND 2 OF THEM AREN'T OPERABLE AND MYSELF AND KIDS CAN'T GET OUT OF THE JEEP WITH GETTING HELP FROM AN OUTSIDE PERSON TO OPEN THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445500January 26, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, STEERING
MULTIPLE TIMES; WHILE DRIVING VEHICLE STALLS. VEHICLE FLUCTUATES WHILE IDLING AND THEN FINALLY STALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445194January 25, 2012
STRUCTURE:BODY:DOOR
THE INSIDE DOOR HANDLE OF THE RIGHT REAR PASSENGER SEAT BROKE LOOSE PREVENTING THE OCCUPANT FROM EXITING THE CAR. THREE MONTHS LATER, THE INSIDE DOOR HANDLE OF THE LEFT REAR PASSENGER SEAT BROKE LOOSE IN THE SAME MANNER. NOW THE DRIVER'S INSIDE DOOR HANDLE IS CRACKED AND DOOMED TO FAIL. WITHOUT THESE HANDLES FUNCTIONING PROPERLY, IT IS IMPOSSIBLE TO EGRESS THE VEHICLE WITHOUT BEING LET OUT BY SOMEONE OUTSIDE THE CAR OR BY LOWERING THE WINDOW AND AWKWARDLY USING THE OUTSIDE HANDLE. VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445063January 24, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT WAS DRIVING 25 MPH WHEN ALL OF THE INSTRUMENT PANEL LIGHTS ILLUMINATED AS THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT THE SHIFTER BEZEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED BUT VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,586 AND THE CURRENT MILEAGE WAS 73,285.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444642January 20, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE REAR SEAT BELTS HAD BEEN CUT AND DESTROYED BY THE REAR RETRACTABLE SEAT. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 06V037000 (SEAT BELTS:REAR) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED BECAUSE IT WAS NOT BUILT AT A PLANT AFFECTED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 78,463 AND THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444418January 18, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 83,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443820January 14, 2012
POWER TRAIN
2008 JEEP COMMANDER, 4.7L FLEXFUEL, BOUGHT NEW IN 12/08, HAS WORKED FLAWLESSLY FOR FOUR YEARS AND 66,000 MILES UNTIL NOW. THE VEHICLE WILL STALL OUT AT ANY SPEED, FROM LOW 30MPH TO HIGHWAY SPEEDS. REQUIRES THAT THE CAR BE SAFELY PULLED TO THE SIDE OF THE ROAD, TRANSMISSION PLACED IN PARK AND KEY TURNED OFF AND THEN ON AGAIN. NO PRIOR INDICATION OF STALL - IT SIMPLY 'QUITS'. NO EVIC MESSAGES OR DASH WARNING LIGHTS. THE JEEP HAS BEEN METICULOUSLY MAINTAINED AND NOT ABUSED OR NEGLECTED. THIS IS AN INTERMITTENT PROBLEM, THAT TO DATE, HAS OCCURRED FIVE TIMES SINCE IT BEGAN ABOUT FIVE WEEKS AGO. JUST PRIOR TO STALLING THE DRIVE TRAIN WILL QUICKLY AND VIOLENTLY SHUTTER LEADING ME TO BELIEVE THE TRANSMISSION IS DOING SOMETHING IT SHOULDN'T DO. I HAVE NOT YET BROUGHT THIS TO CHRYSLER SINCE FROM READING OTHER POSTS CHRYSLER HAS NO IDEA WHAT TO DO. I HAVE BEEN FORTUNATE SO FAR IN BEING ABLE TO SAFELY PULL OVER BUT FEAR THAT ONE DAY I MAY BE IN A PERILOUS SITUATION. MY FAMILY HAS ALL JEEPS (91 CHEROKEE, 06 GR. CHEROKEE, AND 08 COMMANDER) AND LOVE THEM. THIS DOES NOT BODE WELL FOR BUYING A NEW JEEP IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443748January 13, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
WHILE TRAVELING AT 40MPH MY 2007 JEEP COMMANDER LOST POWER ACCELERATOR WOULD NO RESPOND THE SERVICE PARK ASSIST MESSAGE CAME ON AS DID THE CHECK ENGINE LIGHT AND ALL THE GEAR INDICATORS IN THE DASH LIT UP. I STOPPED ON THE SIDE OF THE ROAD AND AFTER I TURNED THE VEHICLE OFF AND RESTARTED IT WAS FINE FOR A FEW MORE MILES AND IT DID IT AGAIN AND AGAIN. TOOK THE VEHICLE TO MY JEEP DEALER AND THEY CHECKED IT OUT AND FOUND IT WAS THE TRANSMISSION CONTROL MODULE AND I JUST HAD TO PAY $1,329.59 TO HAVE IT REPAIRED. THIS IS A SAFETY ISSUE AND I WAS LUCKY I WAS DRIVING ON SIDE STREETS AS IN TRAFFIC OR ON THE HIGHWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THE SAME ISSUE HAPPENED ON THE 2006 COMMANDER AND JEEP RECALLED THEM AND THERE ARE THE SAME NUMBER OF COMPLAINTS ABOUT THE 2007 WHY IS IT THAT NOTHING IS BEING DONE TO HAVE THEM CORRECT THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443679January 13, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED UNEXPECTEDLY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND RESUME NORMAL OPERATION. THE MANUFACTURER WAS CONTACTED AND DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443295January 10, 2012
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT NOTICED THE FRONT AND REAR DRIVER AND PASSENGER SIDE DOOR HANDLES WERE CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED ALL FOUR DOOR PANELS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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