Jeep Commander Complaints

3,362 consumer complaints on file.

#10466988July 23, 2012
STEERING
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED FLUIDS FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DETERMINED THAT THE LEAK WAS COMING FROM THE RACK AND PINION. THE MECHANIC INFORMED THE CONTACT THAT THEY HAD TO REPLACE THE RACK AND PINION, THE POWER STEERING ASSIST AND THE POWER STEERING PUMP.THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467006July 23, 2012
STRUCTURE:BODY
HOW MANY SPECIFIC INCIDENT REPORTS DOES THE NHTSA NEED BEFORE THEY REQUIRE CHRYSLER TO EXPLAIN THEIR FAULTY/DEFECTIVE INTERIOR DOOR HANDLES? PLEASE REVIEW THE HIGH NUMBER OF COMPLAINTS THAT POINT TO FAILURE OF THE 2006 JEEP COMMANDER'S INTERIOR DOOR HANDLES AND BEGIN THE PROCESS TO REQUIRE A SAFETY RECALL. THIS IS NOT A COSMETIC ISSUE. THIS IS A SAFETY ISSUE. THE PLASTIC HOUSING THAT HOLDS THE INTERIOR DOOR HANDLES IS BRITTLE, CAUSING THE HANDLE TO BREAK, WHICH RENDERS THE HANDLE INOPERABLE (FROM THE INSIDE). OCCUPANTS REPORT HAVING TO ROLL DOWN THEIR WINDOW TO UNLATCH THE DOOR FROM THE OUTSIDE. THE SHEAR NUMBER OF COMPLAINTS (BOTH IN YOUR WEBSITE AND ON VARIOUS JEEP ON-LINE FORUMS) INDICATES THAT THIS IS A MAJOR ISSUE THAT CAN NOT BE ATTRIBUTED TO ROUGH HANDLING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10467149July 23, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER AND RESTART THE VEHICLE. THE VEHICLE THEN FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THEY STATED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE 100,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10466523July 18, 2012
POWER TRAIN
VEHICLE, A 2007 JEEP COMMANDER 4WD, STOPPED MOVING FORWARD, FELT LIKE IT WAS IN NEUTRAL, RPMS WENT UP BUT VEHICLE DID NOT MOVE FORWARD. I LET OFF THE GAS, THEN IT JERKED A COUPLE OF TIMES, ENGINE LIGHT CAME ON AND IT STARTED TO MOVE NORMALLY. WHILE IN THE ATM DRIVE THRU, PUT THE VEHICLE IN DRIVE AND IT WOULD NOT MOVE, PUT IT IN PARK AGAIN, THEN SHIFTED DOWN TO DRIVE AND IT MOVED. TOOK THE VEHICLE TO THE DEALER, THEY ADVISED THAT IT WAS A SHIFT MODULE ON THE TRANSMISSION THAT NEEDED TO BE REPLACED, I HAD AN EXTENDED WARRANTY, AND THE VEHICLE ONLY HAD 42200 MILES ON IT. WARRANTY WILL NOT COVER THE $16000.00 PLUS COST TO REPAIR. NEEDLESS TO SAY THIS IS THE LAST JEEP I WILL OWN. GIVEN THE AMOUNT OF ONLINE COMPLAINTS REGARDING THIS SAME PROBLEM THERE SHOULD BE A RECALL, THIS IS A HUGE SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465754July 16, 2012
POWER TRAIN
I OWN A 2007 JEEP COMMANDER IT IS ALWAYS OVERHEATING. IT HAS ALSO STALLED OUT AN THE LIGHTING SYSTEM STARTED MALFUNCTIONING BY CUTTING COMPLETELY OFF. ALSO IT WILL SAY IN THE DIGITAL DASH SCREEN THAT THE TRANSMISSION IS OVERHEATING WHEN I START THE VEHICLE. I HAVE TO CUT THE TRUCK OFF IMMEDIATELY AN WHEN I CRANK IT BACK UP IT IS FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465872July 16, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, SHE NOTICED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN STALLED COMPLETELY. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MINUTES AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE DEALER STATED THAT THEY WERE NOT SURE WHAT WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465416July 12, 2012
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE INTERIOR DRIVER'S DOOR HANDLE FRACTURED. THE PLASTIC HANDLE WAS CRACKED AND BROKE, MAKING THE DOOR DIFFICULT TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE INTERIOR HANDLE PANEL NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE WAS DETERMINED TO BE BROKEN PLASTIC. THE DEALER OFFERED NO ASSISTANCE ON THE REPAIR COSTS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ADDRESSING THE FAILURE. NO FURTHER ASSISTANCE WAS OFFERED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464838July 10, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REFUELED, THE ENGINE COULD NOT BE STARTED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER REPLACED THE BATTERY BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE MADE A WINING NOISE AND THE ELECTRICAL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 91,005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464530July 7, 2012
ENGINE
WHILE DRIVING A HIGHWAY SPEED THE ENGINE STALLED. HAS HAPPENED MULTIPLE TIMES SINCE THE FIRST INCIDENT. ALL POWER IS LOST AND I HAVE TO PULL OVER TO THE SIDE OF THE ROAD. ENGINE DOES RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464531July 7, 2012
STRUCTURE:BODY:DOOR
INTERIOR DOOR PANELS(BOTH FRONT DOORS) AT DOOR HANDLES THE PLASTIC AROUND HANDLES HAS CRACKED AND FALLEN OUT MAKING THE DOOR HANDLE SOMETIMES UNSTABLE TO OPEN THE DOOR. CONCERNED FROM A SAFETY STANDPOINT THAT AT SOME POINT THE DOORS WILL NOT BE ABLE TO BE OPEN FROM THE INSIDE AND COULD BE TRAPPED INSIDE IN CASE OF AN EMERGENCY AND THE OPTION OF POWERING DOWN THE WINDOW IS NOT POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464497July 6, 2012
ENGINE, EQUIPMENT:APPLIANCE:AIR CONDITIONER, INTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, EXTERIOR LIGHTING:HEADLIGHTS, STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 21,128 AND THE CURRENT MILEAGE WAS 84,000. UPDATED 08/28/12*LJ UPDATED 09/24/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464101July 3, 2012
ENGINE
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THERE WERE MULTIPLE DIAGNOSTIC CODES RECEIVED ON THE VEHICLE AND THE MANUFACTURER WOULD HAVE TO BE CONTACTED FOR FURTHER GUIDANCE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 90,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463403June 28, 2012
STRUCTURE:BODY
SAFETY ISSUE CONCERNING INOPERABLE INTERIOR DOOR HANDLES ON 2006 JEEP COMMANDER. OVER THE PAST THREE MONTHS, ALL FOUR INTERIOR DOOR HANDLE CASINGS HAVE BROKEN MAKING DOORS DIFFICULT OR IMPOSSIBLE TO OPEN FROM INSIDE THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463431June 28, 2012
ELECTRONIC STABILITY CONTROL (ESC)
ON JUNE 25, 2012 WHILE DRIVING W/B ON I10 ON MY WAY TO A APPOINTMENT IN BALDWIN PARK, CA. MY VEHICLE STARTED ACTING VIOLENTLY, DASH BOARD CLUSTER WARNING LIGHTS FLICKERING, STALLING, STEERING AND ABS NOT RESPONDING NORMALLY. PULLING OFF THE HIGHWAY I CALLED MY HUSBAND IMMEDIATELY I TOLD HIM THERE IS A SERIOUS SAFETY ISSUES WITH THE CAR THE NEED TO BE FIXED. MY HUSBAND ANALYZED THE CAR WITH A HAND HELD DEVICE WHICH GAVE HIM A MANUFACTURER CODE OF "U1411". HE DROVE ON SURFACE STREETS TO THE LOCAL DEALER SERVICE FOR DIAGNOSTIC, NO PROBLEMS WERE FOUND? EVERYTHING WAS FINE? DRIVING IT HOME THE ISSUE CONTINUED? MY HUSBAND REDIAGNOSED THE ISSUES AND IT SEEMS TO BE A "FAULTY IGNITION SWITCH" THAT NEEDS TO BE ADDRESSED! VEHICLE WILL SHUT-OFF ON ITS OWN AT ANY TIME! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463462June 28, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE CHECK ENGINE LIGHT ILLUMINATED, THE RADIO TURNED OFF, THE SUN ROOF FAILED, AND THE MAJORITY OF THE LIGHTS ON THE DASHBOARD BEGAN TO ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE FRONT CONTROL MODULE WOULD NEED TO BE REPLACED. THE CONTACT LEARNED REFERENCED NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER) AND CONTACTED THE MANUFACTURER BUT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DESPITE EXPERIENCING THE SAME FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463491June 28, 2012
STRUCTURE:BODY
DOOR HANDLES ON JEEP COMMANDER HAVE A FACTORY DEFECT IN MANUFACTURING OF THE DOOR HANDLE CARRIER CUP ON THE INSIDE OF THE DOOR PANALS. THIS IS DUE TO A POOR PLASTIC MATRIX RESULTING IN EMBRITTLEMENT. *TR THIS RESULTS IN OCCUPANTS BEING UNABLE TO EXIT THE VEHICLE. I HAVE RESEARCHED THIS ISSUE ON VARIOUS JEEP FORUMS AND FOUND IT TO BE A UNIVERSAL PROBLEM. IT IS TIME FOR NTHSA TO HOLD CHRYSLER RSPONSIBLE FOR THIS FLAW AND ISSUE A SAFETY RECALL. I USE THIS VEHICLE TO CARRY MY CHILDREN AND IT WILL COST OVER $2000 TO REPLACE THE 4 DOOR PANELS, THE ONLY FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463287June 27, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT THE ILLUMINATION OF THE WARNING INDICATORS. THE ENGINE RESTARTED AND THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THEY WERE UNABLE TO DETECT A TROUBLE CODE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THERE WERE NO RECALLS RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 08-10-12 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463187June 26, 2012
ELECTRICAL SYSTEM
THE VEHICLE WILL STALL WHILE DRIVING SUDDENLY AND HAS CHOKED AND LUNGED FORWARD WHILE STOPPED. THIS IS SCARY'. I DON'T WANT TO HURT ANYONE AND I HAVE NEVER HAD TO FILE AN INSURANCE CLAIM DUE TO AN ACCIDENT. I DON'T KNOW WHAT IS HAPPENING WITH THIS JEEP. I HAVE TAKEN IT TO THE DEALER FOR DIAGNOSIS AND THEY FOUND NO PROBLEM. I CONTACTED JEEP IN HOPES THERE WAS A RECALL FOR THIS PROBLEM. I LOVE THE VEHICLE, BUT SCARED TO TAKE THIS RISK OF AN ACCIDENT AND POSSIBLE DEATH OR DESTRUCTION OF PROPERTY DUE TO NO FAULT OF MINE. I'M REALLY SCARED TO DRIVE THIS THING BUT CAN'T AFFORD TO REPLACE IT RIGHT NOW......WHAT THE DO I DO? *JB UPDATED 07/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462732June 22, 2012
ENGINE
ON JUNE 6, 2012 AT APPROXIMATELY 12 NOON WHILE DRIVING MY 2008 JEEP COMMANDER AT 15 MPH IT STOPPED AND WOULD NOT START AGAIN. THERE WERE NO WARNING LIGHTS, IT DID NOT OVERHEAT, AND ALL OF THE ELECTRICAL COMPONENTS SUCH AS THE RADIO, WINDOWS, LIGHTS, ETC CONTINUED TO WORK, ONLY A CLICKING SOUND AND IT WOULD NOT START. I HAD IT TOWED TO JEEP. BECAUSE THEY HAVE MAINTAINED MY VEHICLE SINCE I PURCHASED IT FROM CARMAX 16 MONTHS PRIOR. DEALER, STATED I MIGHT NEED A STARTER RECOMMENDING I AUTHORIZE TO PUT ONE ON COSTING ME $400. LATER THAT AFTERNOON I WAS TOLD THE ENGINE WAS LOCKED UP AND SINCE I WAS OUT OF WARRANTY, CHRYSLER WOULD POSSIBLY ASSIST ME. I CONTACTED CHRYSLER AND WAS ASSIGNED A CASE MANAGER. AFTER 3 WEEKS OF NOT BEING ABLE TO CONTACT THE CASE MANAGER, I CONTACED THE HEAD OFFICE L AND ASK CUSTOMER SERVICE TO HAVE GIVE ME ANSWER. THE CASE MANAGER RETURNED A RESPONSE TO HAVE THE ENGINE TAKEN APART TO DISCERN THE ISSUE. THE SERVICE MANAGER, DID SO WITH NO COST TO ME BECAUSE AT THIS TIME I AM AN UNEMPLOYED (CHICAGO PUBLIC SCHOOL TEACHER). HE FOUND THE DEFECT TO BE FROM THE FACTORY WHEREBY A SPRING IN THE VALVE BROKE CAUSING THE VALVE TO DROP DOWN IN THE ENGINE, WHICH CAUSED THE ENGINE TO LOCK. PER THE SERVICE MANAGER, I NOR THE PREVIOUS OWNER ARE AT FAULT, AND EXPLAINED THIS TO THE CASE MANAGER. THE CASE MANAGER ASKED HIM, "WHAT DOES SHE WANT (MEANING ME) TO GIVE HER THE ENGINE FOR FREE"? I AM AT ODDS WITH CHYRSLER AND WONDER WHY I AM RECEIVING SUCH DISPARAGING TREATMENT FROM SOMEONE I DO NOT EVEN KNOW? I DON'T WANT ANYTHING FOR FREE! MY CASE # IS #; THE NUMBER TO CHYRSLER IS 1-877-426-5337. THE COST TO REPAIR MY VEHICLE IS IN EXCESS OF $6500. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462743June 22, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER 4X2. THE CONTACT STATED THAT SHE WAS SITTING AT A TRAFFIC STOP WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SHE RESTARTED THE VEHICLE AND THE VEHICLE FUNCTIONED NORMALLY. THE FAILURE RECURRED ON ANOTHER OCCASION. THE CONTACT ATTEMPTED TO TURN THE ENGINE SEVERAL TIMES BEFORE THE VEHICLE WOULD START. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT HE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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