Jeep Commander Complaints
3,362 consumer complaints on file.
- #10482755October 31, 2012POWER TRAIN, SEAT BELTS, STRUCTURE:BODY, ELECTRICAL SYSTEM
3RD ROW SEAT BELTS BREAK AND ARE UNUSABLE WHENEVER THE 3RD ROW SEATS ARE FOLDED DOWN. THE PLASTIC PIECE IS PUSHED OVER THE METAL LATCHING PIECE OF THE SEAT BELT. THEY HAVE BEEN FIXED AND ARE NOW BROKEN AGAIN, NOW THE 3RD ROW SEAT CANNOT BE USED FOR PASSENGERS. WATER FROM RAIN IS COMING THROUGH THE DOORS, PUDDLING AT THE BASE OF THE DOOR. THE JEEP WAS IN PARK, WHEN I ATTEMPTED TO PUT THE CAR IN REVERSE IT WOULD NOT GO, ALL OF THE PRD WERE LIT UP WITH BLOCKS AROUND THEM. I TURNED OFF THE JEEP AND I WAS ABLE TO PUT THE CAR IN REVERSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482787October 31, 2012ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ELECTRONIC STABILITY PROGRAM LIGHT ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND RESTARTED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482461October 27, 2012ENGINE
DRIVING HOME FROM THE DOCTORS OFFICE MY JEEP WENT DEAD ON ME. I HAD NO. IDEAL WHAT WAS WRONG WITH IT. IT STARTED BACK UP AND IT HAS HAPPEN TO ME SEVERAL MIRE TIMES SINCE. I TRAVEL WITH MY KIDS AND I'M AFRAID IT IS GOING TO GET US KILLED. PLEASE LET ME KNOW OF ANY RECALLS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482356October 26, 2012STRUCTURE:BODY
TL*THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR HANDLE FAILED. THE ENTIRE DOOR PANEL HAD TO BE REPLACED. THE REAR DOOR HANDLES ALSO FAILED BUT WAS NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND THE CURRENT MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10482367October 26, 2012AIR BAGS, ENGINE, POWER TRAIN, SEAT BELTS, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING IN INCLEMENT WEATHER AT APPROXIMATELY 35-45 MPH, AN ELK CRASHED INTO THE FRONT END OF THE VEHICLE. THE DRIVER AND PASSENGER SIDE AIR BAGS BOTH FAILED TO DEPLOY. THE PASSENGER SEATED IN THE FRONT SEAT SUSTAINED INJURIES TO THE BACK AND HEAD. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE ELK DID NOT IMPACT THE VEHICLE IN THE AREA OF THE AIR BAG SENSORS THEREFORE, THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED THAT THE AIR BAG WAS DEFECTIVE AND THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE CRASHED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED OF THE INCIDENT. . THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 12/12/12 *BF UPDATED 12/21/2012 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10482040October 24, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER EIGHT TIMES FOR THE SIMILAR DEFECT. THE CATALYTIC CONVERTER AND BATTERY WERE REPLACED. THE FAILURE PERSISTED AFTER THE REPAIRS. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED BY A SPECIALIZED TRANSMISSION SHOP. THE TECHNICIAN DETECTED SEVERAL TROUBLE CODES AND CONTINUED INVESTIGATING THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE VEHICLE ACCELERATES WHILE IN IDLE OR IN PARK. UPDATED 03/14/2014 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481302October 21, 2012STRUCTURE:BODY:DOOR
THE INTERIOR DOOR HANDLES ARE CRACKED AND 1 OUT OF THE 4 IS BROKEN SO THAT THE DOOR CAN NOT BE OPENED FROM THE INSIDE OF THE CAR. ONLY 1 IS INTACT BUT THE OTHER 2 ARE BARELY WORKING. THIS IS A MAJOR SAFETY CONCERN IN THE EVENT OF WRECK, FIRE, OR IF YOU DROVE INTO HIGH WATER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481103October 19, 2012ENGINE
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THE VEHICLE HAD STALLED 12 TIMES WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WOULD HESITATE FOR A FEW MINUTES AND THEN STALL. NO WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD BEEN TAKEN TO THE DEALER SEVERAL TIMES, BUT THE DEALER WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 75,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481133October 19, 2012POWER TRAIN
TL* THE CONTACT OWNS A 2006 JEEP COMMANDER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO LUNGE FORWARD AND WOULD NOT SHIFT GEARS PROPERLY. IN ADDITION, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS INFORMED OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 08V203000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE -TCM, PCM). THE MANUFACTURER WAS NOTIFIED WHO INFORMED HER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481160October 19, 2012ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
WHILE DRIVING MY ASSISTANCE SYSTEM BRAKE LIGHT CAME ON I WAS DRIVING 30MPH AND HAD TO PULL OVER THE CAR WOULD NOT SHIFT OR GO OVER 30 MPR AT 31,505 MILES ON IT AND THE EMS ELECTRIC TRANSMISSION SHIFT MODULE. HAS TO BE REPLACED. 4 YRS LATER MILEAGE AT 82,000 MILES THE SAME PART HAS TO BE REPLACED.THIS TIME I WAS ON INTERSTATE 94 DRIVING 60MPR AND THE LIGHTS CAME ON I PULLED OFF INTERSTATE AND WHEN I PULLED INTO GAS STATION THE CAR PULLED AND LUNGED I TURNED IT OFF WAITED AND TURNED BACK ON WHILE I WAS DRIVING AT 30MPR IT WOULD NOT GO PAST 30MPR. I HAVE CONTACTED CHRYSLER AND ALL THEY CAN SAY IS HOLD ON TO YOUR RECEIPTS AS THIS PART IS NO LONGER UNDER WARRANTY AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THIS MALFUNCTIONS HAS CAUSED ME TO NO LONGER FEEL SAFE IN MY CAR. I DON'T WANT TO DRIVE MY CAR WITH MY DAUGHTER IN IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481172October 19, 2012VEHICLE SPEED CONTROL, ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
THIS HAS HAPPENED TO ME. I AM A MOTHER, WIFE , DAUGHTER. THE BAD THING OF THIS SITUATION IS THAT I HAD THIS REPLACED ONCE BEFORE I HAD 31,505 MILES ON IT AND THE EMS ELECTRIC TRANSMISSION SHIFT MODULE HAD TO BE REPLACED . 4 YRS LATER MILEAGE AT 82,000 MILES THE SAME PART HAS TO BE REPLACED. I HAVE CONTACTED CHRYSLER AND ALL THEY CAN SAY WE ARE SORRY THERE IS NOTHING I CAN DO FOR YOU. THIS PART IS NO LONGER UNDER WARRANTY AND INFORMED THAT THE PART (68021352) WAS NOT INCLUDED IN A RECALL. THIS MALFUNCTIONS HAS CAUSED ME TO NO LONGER FEEL SAFE IN MY CAR. I DON'T WANT TO DRIVE MY CAR WITH MY DAUGHTER IN IT. WITH OUT WARNING THIS HAS HAPPENED ONE TO MANY TIMES. THIS PART SHOULD BE RECALLED WHEN I HAD THE VEHICLE SERVICED BACK IN 2008 I PAID 100.00 NOW TODAY WHEN I HAD IT REPAIRED IT COST 1000.00. FUNNY ISN'T IT THAT OVER 4 YRS THIS PART HAS DOUBLED IN PRICE. AND THE MECHANIC AT CHRYSLER SAYS TO ME OH YEAH I'VE SEEN THIS ALOT ON THIS MODEL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481195October 19, 2012ENGINE, STEERING, ELECTRICAL SYSTEM
APPROXIMATELY 3 MONTHS AFTER PURCHASING MY JEEP COMMANDER, IT STALLED WITH NO WARNING. ALL THE TRUCKS LIGHTS LIT UP AND THE POWER STEERING WOULD NOT WORK. I WAS ABLE TO START IT BACK UP AND DRIVE. I TOOK IT TO THE DEALER AND THEY WERE UNABLE TO HELP ME AS THEY COULD NOT RECREATE THE ISSUE. SINCE THEN IT HAS HAPPENED AN ADDITIONAL 2-3 TIMES WITH THE DEALERSHIP STILL UNABLE TO HELP ME. ALL TIMES THE TRUCK HAS STALLED OUT AND I HAVE BEEN ABLE TO RESTART AND DRIVE AWAY. THE LAST TIME BEING IN SEPTEMBER OF 2012 WHILE DRIVING ON A FREEWAY AT APPROXIMATELY 65 MPH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10481041October 18, 2012ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ON JULY 21, 2010 MY BLINKERS AND DASH LIGHTS WERE NOT FUNCTIONING. I TOOK THE VEHICLE TO THE DEALERSHIP FOR REPAIR. THEY REPLACED THE MULTI-FUNCTION SWITCH AND UPDATED THE KEY FOBS PER A RECALL NOTICE. $240.32 CHARGE. ON AUGUST 24TH, 2010 I EXPERIENCED BEING LOCKED INSIDE OF MY VEHICLE IN 100 DEGREE HEAT. I COULD NOT OPEN THE WINDOWS, DOORS, OR SUNROOF. THE A/C DID NOT FUNCTION AND THE DASH LIGHTS WERE NOT FUNCTIONING. AT THIS TIME THEY DID SOMETHING TO THE CONTROL MODULE. UNDER WARRANTY - NO CHARGE. ON JULY 13, 2012 I TOOK IT TO THE DEALERSHIP BECAUSE THE VEHICLE WAS STALLING AT HIGH RATES OF SPEED (IT FELT LIKE WE WERE BEING REAR-ENDED), THE CHECK ENGINE AND OTHER WARNING LIGHTS WERE ILLUMINATING. THEY REPROGRAMMED THE PCM. UNDER WARRANTY - NO CHARGE. ON OCTOBER 4, 2012 I RETURNED TO THE DEALERSHIP AS THE VEHICLE WAS AGAIN STALLING AT HIGH RATES OF SPEED, AND ALSO SHUTTING OFF AT LOW RATES OF SPEED OR WHILE IDLING. THE SERVICE DEPARTMENT WAS ABLE TO REPRODUCE THE PROBLEM AND REPLACED THE POWERTRAIN CONTROL MODULE. UNDER WARRANTY - NO CHARGE. TODAY WHILE DRIVING I EXPERIENCED BOTH STALLING AT HIGH SPEEDS AND THE VEHICLE TURNING OFF AT LOW SPEED. I HAVE ANOTHER APPOINTMENT SCHEDULED FOR TOMORROW. MY SAFETY AND THE SAFETY OF OTHERS IS AT RISK BY DRIVING THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480809October 17, 2012SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
DRIVING TO WORK AT AN INTERSECTION. IN THE MIDST OF TURNING LEFT ON TO THE ROAD TO MY WORK PARKING LOT... MY CAR STALLED ON ME. AGAIN, I WAS IN AN INTERSECTION WITH ON COMING TRAFFIC. NO LIGHTS CAME ON (WARNING LITES) NO WEIRD SOUNDS , NO JERKING - JUST STALLED. STARTED BACK UP ONCE I TURNED THE KEY OFF AND THEN ON AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480816October 17, 2012SERVICE BRAKES, ENGINE, STEERING
APPROX 2 MILES FROM WORK - MAKING A RIGHT HAND TURN AT A LIGHT. HAZARDS ON - TAKING PRECAUTION... CAR BEHIND ME. ONCE I MAKE THE TURN MY CAR COMPLETELY SHUTS OFF AGAIN. NO BRAKES NOT STEERING - NOTHING... MY CAR JUST HAPPENED TO COAST TO THE RIGHT AS IT IS.... CAR BEHIND MISSED ME BY AN INCH OF SLAMMING INTO ME. WAITED A GOOD 1/2 HOUR - MY HUSBAND CAME AND DROVE IT THE REST OF THE WAY TO THE WORK PARKING LOT. I CALLED JEEP IN LUGOFF SC AND LIKE EVERY OTHER DEALERSHIP OUT THERE - THEY HAVE NO MEMORY OF HEARING OF ANY 2006 - 2007 JEEP COMMANDER PROBLEMS. I HAVE CALLED CHYRSLER CARE 8009921997 - DEALERSHIPS... THEY ALL MAKE ME OUT TO BE CRAZY. I AM GOING TO REPORT THEM TO THE BBB AS WELL. I HAVE 3 CHILDREN - 9,8, AND 20 MTHS OLD. CHRYSLER MUST BE WAITING FOR SOMEONE TO GET KILLED.... I NORMALLY TAKE THE HWY TO WORK - BUT TODAY FOR SOME REASON I DECIDED TO HEAD TO WORK ON A BACK ROAD. .... I CAN NOT BELIEVE WITH ALL THE ISSUES AND COMPLAINTS I HAVE READ ABOUT THIS SAME PROBLEM - THAT IT IS EVEN LEGAL TO SELL THIS CAR USED,... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480814October 17, 2012SERVICE BRAKES, ENGINE, ELECTRICAL SYSTEM
JUST DROPPED MY CHILDREN OFF - ON MY WAY TO WORK AGAIN - GOING APPROX 40-45 MPH..... ALL OF A SUDDEN I FEEL A SLIGHT JERK AND MY CAR COMPLETELY SHUTS OFF. (KEY STILL IN ON POSITION-SO NO, MY KNEE DID NOT HIT THE KEYS) BRAKES - ELECTRICAL - ENGINE - ALL WENT OUT. I COASTED TO THE SIDE OF THE ROAD. WAITED ABOUT 10 MINS AFTER SPEAKING WITH MY HUSBAND - STARTED IT BACK UP ENGINE LIGHT WAS ON.... I P LACED MY HAZARDS ON AND PROCEEDED TO CONTINUE DOWN THE ROAD - AT THIS POINT I AM APPROX 15-20 MILES FROM WORK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480000October 13, 2012SERVICE BRAKES, STEERING, ENGINE
DRIVING DOWN THE HIGHWAY AT 65 MPH. THE VEHICLE STALLED AND I LOST ALL POWER. CONTINUED TO RUN AND STALLED 5 MINUTES LATER ALMOST CAUSING AN ACCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480002October 13, 2012STEERING, SERVICE BRAKES, ENGINE
MY WIFE WAS DRIVING TO CHURCH WITH MY DAUGHTER AND THE VEHICLE STALLED WITHOUT WARNING FOR THE 7TH OR 8TH TIME SINCE WE BOUGHT THE VEHICLE. THERE WAS HEAVY TRAFFIC AT 6PM AND IT SCARED HER AND MY 9 YR OLD DAUGHTER TO TEARS. THIS VEHICLE IS A REAL DANGER TO MY FAMILY AND THE LIVES OF OTHERS. IT DOES NOT START AT THIS POINT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10480001October 13, 2012STEERING, SERVICE BRAKES, ENGINE
SLOWING DOWN AT A TRAFFIC LIGHT AND THE VEHICLE STALLED. AGAIN COMING CLOSE TO CAUSING A MAJOR ACCIDENT BECAUSE OF SO MUCH TRAFFIC., THE VEHICLE WOULD NOT START AGAIN FOR ABOUT 30 MINUTES CAUSE GRID LOCK AND CHAOS. ALL I COULD HERE WAS A CLICKING SOUND WHEN TRYING TO START IT. THIS HAPPENED MULTIPLE TIMES AFTER THAT AND THE LAST TIME I ENDED UP HAVING TO STEER INTO A STEEP DITCH TO AVOID REAR ENDING AN 18 WHEELER. I HAD MY KIDS WITH ME AT THE TIME. I CONTACTED THE DEALER AND GOT NO HELP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10479899October 12, 2012SEATS
WHEN ATTEMPTING TO MOVE MY CHILD'S CAR SEAT TO THE 2ND ROW DRIVER SIDE OUTBOARD, THE CAR SEAT IS UNABLE TO BE INSTALLED PROPERLY. OUR BRITAX MARATHON CAR SEAT CANNOT BE MOVED FROM THE CENTER POSITION TO AN OUTBOARD POSITION BECAUSE THE HEAD RESTS ON THE 2ND ROW SEAT TILT FORWARD AND CANNOT BE REMOVED. WITH TWO CHILDREN IN THE CAR I WILL BE FORCED TO MOVE MY OLDER CHILD TO A LESS STABLE AND LESS SAFE BACKLESS BOOSTER SEAT, SO THAT I CAN PUT MY SECOND CHILD IN THE INFANT SEAT IN THE CENTER POSITION. HAD I KNOWN THIS AT THE TIME OF PURCHASE I WOULD NOT HAVE PURCHASED THIS VEHICLE. JEEP HAS HAD MANY COMPLAINTS BUT DOES NOT OFFER A SOLUTION OR SEEM TO CARE ABOUT CHILD SAFETY. MANUALLY REMOVING THE HEAD REST BY DISASSEMBLING THE SEAT MAY LEAVE 8" POSTS EXPOSED, ALSO NOT SAFE FOR CHILDREN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0