Jeep Cherokee Complaints (1990)

270 consumer complaints on file.

#11491351October 28, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 1990 Jeep Cherokee. The contact stated while driving 30-45 MPH, the brake pedal was depressed but the vehicle failed to respond. The contact stated that he increasingly applied pressure on the brake pedal until the vehicle responded. There was a 100-feet stopping distance delay. The dealer was notified of the failure and declined to diagnose the vehicle. The contact provided a description of the failure to the dealer who informed him that the brake pump motor assembly needed to be replaced; however, the parts were no longer available nationwide. The vehicle was not repaired. The contact later became aware of NHTSA Campaign Number: 96V260000 (Service Brakes, Hydraulic) which he associated with the failure; however, the parts were not available. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 195,492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315821March 3, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO STOP TO STOP THE VEHICLE. THE PARKING BRAKE WAS ENGAGED TO STOP VEHICLE. THE VEHICLE WAS TOWED TO CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THE VACUUM PUMP MOTOR FAILED. THE CONTACT CALLED CROWN DODGE CHRYSLER JEEP RAM LOCATED AT (6300 KING DR, VENTURA, CA 93003 (805) 323-3363) BUT THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 164,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184643March 6, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE THE BRAKE PEDAL WAS DEPRESSED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC) YEARS BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO CROWN DODGE CHRYSLER JEEP RAM (6300 KING DR, VENTURA, CA 93003) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR ASSEMBLY AND THE PUMP MOTOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BECAUSE THE MANUFACTURER WAS NO LONGER MAKING THE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083945April 9, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. THE CONTACT STATED THAT THERE WAS A FAILURE WITH THE BRAKE ACTUATOR PISTON ASSEMBLY AND THE BRAKE PUMP. THE CONTACT STATED THAT BOTH PARTS HAD BEEN PREVIOUSLY REPLACED. HAWK CHRYSLER DODGE JEEP (7911 W ROOSEVELT RD, FOREST PARK, IL 60130, (708) 366-1001) AND THE MANUFACTURER WERE CONTACTED, BUT REFUSED TO PROVIDE A LIFETIME WARRANTY FOR BOTH PARTS. THE VEHICLE WAS NOT INCLUDED IN A RECALL OR LIFETIME WARRANTY FOR THE PARTS. THE MANUFACTURER PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER REPLACE THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11014769August 11, 2017
SERVICE BRAKES
MY 4YEAR OLD DAUGHTER AND I WERE ON OUR WAY HOME WHEN MY BRAKES ALMOST COMPLETELY WENT OUT AT ABOUT 45MPH. LUCKILY WE WERE ON A STRAIGHT COUNTRY BACKROAD WITH A GRAVEL SHOULDER TO AID IN SLOWING DOWN. TOWED THE JEEP TO THE CHRYSLER DEALERSHIP 2 WEEKS LATER FOR A DIAGNOSTIC ON 04/24/2017 WHERE THEY CONFIRMED THE ISSUE TO BE THE ACTUATOR PUMP UNDER A #702 RECALL. I WAS GIVEN 2 OPTIONS, SELL MY JEEP TO CHRYSLER FOR ~$600 OR GET IT REPLACED WITH AFTERMARKET PARTS WITH BOTH PARTS AND LABOR TO BE COVERED BY CHRYSLER. CONSIDERING I HAD PURCHASED THE XJ (SO CLEAN AT THE TIME) FOR $3000 PLUS HAD DROPPED $1,100 ON NEW TIRES TWO MONTHS PRIOR IN FEBRUARY I DID NOT FIND SELLING IT FOR ~$600 A FINANCIALLY WISE DECISION. SO I OPTED WITH GETTING THE PARTS REPLACED. WELL FOR THE PAST 4 MONTHS NOW WHENEVER I CHECK IN ON MY JEEP, THE CHRYSLER DEALERSHIP INFORMS ME THEY ARE STILL WAITING ON PART NUMBERS FROM CHRYSLER SINCE THE CURRENT EMPLOYEES HAVE NOT COME ACROSS THIS RECALL YET AND WHEN I CONTACT CHRYSLER I AM JUST INFORMED THAT THEY NO LONGER MAKE THE ORIGINAL PARTS AND ARE STILL SEARCHING FOR ONE LEFT OUT THERE. THIS LAST WEEK THEY INFORMED ME THAT THEY WERE UNABLE TO LOCATE AN ORIGINAL PART PLUS THE OFFER STILL STANDS FOR ~$600. I HAVE YET TO GET A RESPONSE THIS PAST WEEK ABOUT THE OTHER OPTION I ORIGINALLY AGREED UPON (REPLACING WITH AFTERMARKET PARTS). I DON'T SEE $600 AS A SOLUTION TO THE RECALL AS BOTH NADA AND KBB PRICE MY JEEP FROM $2,200-$4,900 IN MY AREA (BEND, OR). I WOULD REALLY LOVE TO GET MY BELOVED JEEP BACK UP TO SAFETY STANDARDS FOR MY DAUGHTER AND I. I LOVE JEEP, PROBABLY ALWAYS WILL BUT I DON'T WANT TO BE SHORTED MONEY OR SAFETY BECAUSE OF NEGLECT TO REPAIR. THANKS FOR TAKING YOUR TIME TO READ THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865786May 19, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE DRIVING 15 MPH, AN UNKNOWN HISSING SOUND WAS HEARD AND THE VEHICLE REQUIRED A LONGER STOPPING DISTANCE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE LIFETIME WARRANTY COULD NOT BE ACKNOWLEDGED BECAUSE THE PARTS WERE NO LONGER MADE. THE FAILURE MILEAGE WAS 188,160. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10653938November 10, 2014
SERVICE BRAKES
BRAKES FAILED DUE TO VACUUM PUMP FAILURE. CHECKED RECALLS AND SAFETY RECALL #318T WAS ISSUED JULY 1991. CHRYSLER STATES THERE ARE NO PARTS AND THEREFORE WILL NOT EFFECT RECALL. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10537657August 28, 2013
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC
S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE A COPY OF A LETTER TO THE VICE PRESIDENT REGARDING A CAR ACCIDENT IN ARCADIA, FL IN MARCH 2013. *SMD A 1990 JEEP CHEROKEE WAS IN A DRAINAGE DITCH, ACROSS FROM TWO OTHER VEHICLES, THAT WERE PARKED. THE OWNERS DAUGHTER GOT BEHIND THE WHEEL OF THE JEEP,STARTED IT AND PLACED IT IN DRIVE, WITH THE INTENTION OF REMOVING IT FROM THE DITCH, AS SHE FLOORED THE GAS PEDAL, THE JEEP FLEW OUT OF THE DITCH GOING AIRBORNE, AND KNOCKED DOWN THE OWNER TO THE GROUND, CAUSING BRUISES, NEXT, THE JEEP FLEW OVER THE ROAD NEVER TOUCHING THE PAVEMENT, THE DRIVER DID NOT ATTEMPT TO STOP THE VEHICLE, PRESUMABLY OUT OF FEAR, UNTIL IT RESTED ON TOP OF TWO PARKED VEHICLE. THE DRIVER, WHO WAS NOT LICENSED, CLAIMED THERE WAS AN ISSUE WITH THE BRAKES AND THE ACCELERATOR. HOWEVER, THE WRECKER SERVICE, WHO WAS A HIGHLY EXPERIENCED CERTIFIED MECHANIC STATED THERE WAS NOTHING WRONG WITH THE BRAKES OR ACCELERATOR PEDALS, AND THE VEHICLE HAD TO BE IN PARK IN ORDER TO START IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10501702March 1, 2013
SERVICE BRAKES, HYDRAULIC
THE INFAMOUS BENDIX ABS MOTOR/PUMP ASSEMBLY FAILED FOR THE THIRD TIME RESULTING IN A LOSS OF VIRTUALLY ALL STOPPING ABILITY. ON PREVIOUS OCCASIONS (1997 & 2007), CHRYSLER REPAIRED THE VEHICLE PURSUANT TO THE "LIFETIME WARRANTY" IMPOSED IN CONNECTION WITH RECALL #702. IT HAS BEEN MORE THAN 5 WEEKS SINCE THE LOCAL DEALER DIAGNOSED THIS RECURRING DEFECT BUT BOTH THEY AND CHRYSLER CLAIM AN INABILITY TO FIX IT DUE TO THE UNAVAILABILITY TO OBTAIN THE REFERENCED ABS BOOSTER UNIT. THIS ASSERTION IS FALSE. MORE THAN 5200 JEEPS WERE RECALLED AND A REBUILDABLE CORE WAS OBTAINED FOR EACH INSTALLATION. CHRYSLER IS EITHER MAKING NO EFFORT TO OBTAIN EXISTING UNITS OR FAILING TO HAVE NEW ONES MANUFACTURED. THERE IS NOT A SINGLE ONE IN DEALER INVENTORY IN THE U.S. AND NO DELIVERIES ARE SCHEDULED. CHRYSLER IS HOPING THAT BY TELLING A CUSTOMER THAT THE ITEM IS "BACKORDERED", HE/SHE WILL SIMPLY GO AWAY AS IF SUCH A STATUS WAS AN UNAVOIDABLE ACT OF GOD. CHRYSLER'S REFUSAL TO HONOR THEIR OBLIGATION IS PUTTING MANY DRIVERS AT RISK AS SOME ARE CERTAINLY DRIVING THOSE JEEPS WITH UNASSISTED BRAKING WAITING FOR THE PART THAT WILL NEVER ARRIVE. I FOUND NUMEROUS MESSAGES ON JEEP FORUM WEBSITES WHEREIN 1990 OWNERS WERE COMPLAINING OF THIS PART UNAVAILABILITY SCAM AS EARLY AS 1999. NHTSA NEEDS TO COMPEL COMPLIANCE THROUGH EVERY AVAILABLE MEANS FORTHWITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437998December 1, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED A HESITATION IN BRAKES RESPONSE. THE FAILURE RECURRED INTERMITTENTLY AND WITH TIME, BECAME WORSE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 96V260000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322405March 26, 2010
SERVICE BRAKES, HYDRAULIC
1. REDUCED BRAKE PERFORMANCE 2. BRAKE FLUID LEAK IN ABS PUMP MOTOR ASSEMBLY, PERMANENTLY, REDUCED THEN LOST BRAKE PERFORMANCE 3. NOTHING, OLD PART IS AVAILABLE ADDITIONAL NOTES: ORR CHRYSLER DODGE JEEP DID NOT REPLACE ABS PUMP MOTOR ASSEMBLY WHICH HAS LIFETIME COVERAGE. THE DEALERSHIP TRIED TO CONVINCE ME THAT THE ABS PUMP MOTOR ASSEMBLY WAS NOT BROKEN WHICH IS NOT TRUE. CHRYSLER CORP. REFUSED TO PROVIDE ASSISTANCE. I HAVE FILED A COMPLAINT WITH THE FTC AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315694March 2, 2010
VEHICLE SPEED CONTROL
I HAVE OWNED A JEEP CHEROKEE SPORT WHICH WAS PURCHASED NEW IN 1990 FOR YEARS NOW. I HAVE EXPERIENCED SUDDEN ACCELERATION EVENTS MORE THAN TEN TIMES NOW, MOST RECENTLY IN 2008. IT SEEMS EACH TIME I WILL BE DRIVING ALONG, POSSIBLY BRAKING, AND ZOOM! THE ENGINE REVS AND THE VEHICLE ACCELERATES. IT IS LIKE DRIVING A CAR OUT OF CONTROL. I AM AWARE THAT CHRYSLER HAS BLAMED SUCH OCCURRENCES ON OPERATOR ERROR BUT, MORE THAN ONCE NOW, I HAVE CHECKED TO BE SURE MY FOOT WAS NOT ON THE GAS PEDAL WHEN THIS ACCELERATION WAS HAPPENING. THE WHOLE TIME I'M STOMPING ON THE BRAKE BUT THE VEHICLE ACCELERATES AGAINST IT CAUSING THE VEHICLE TO GO FASTER EVEN THOUGH I'M BRAKING. THIS HAS HAPPENED TO ME ENOUGH TIMES THAT I HAVE EVEN HAD NIGHTMARES ABOUT IT. I KNOW I SHOULD JUST BUY A NEW VEHICLE BUT I MORALLY I COULD NOT SELL IT TO ANYONE, NOR TRADE IT IN, BECAUSE I KNOW THIS PROBLEM IS REAL. I THINK CHRYSLER NEEDS TO BE HELD ACCOUNTABLE FOR THE MANY ACCIDENTS THIS HAS UNDOUBTEDLY CAUSED OVER THE YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289777October 26, 2009
ELECTRICAL SYSTEM
THE WIRE UNDER THE DASH ON 1990 JEEP CHEROKEE LAREDO THE WIRE IS MELTING TO THE HEATER AND THE TAIL LIGHTS AND BRAKE LIGHTS DON'T WORK CHANGE THE FUSES IN FUSE BOX. I TAKE IT TO A SHOP A THERE TOLD ME TO REPLACE THE FUSES BOX FOR $300. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10228028May 16, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 1990 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE ABS WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT BECAUSE HER VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 96V260000 (SERVICE BRAKES, HYDRAULIC:ANTILOCK), SHE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE MANUFACTURER STATED THAT SHE WOULD HAVE TO GET THE VEHICLE REPAIRED FIRST, AND THEN THEY WOULD REIMBURSE HER FOR THE COST OF THE REPAIRS. THE VEHICLE HAS NOT YET BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191117May 10, 2007
SERVICE BRAKES, HYDRAULIC
STATE OF WASHINGTON POLICE TRAFFIC. 1990 JEEP CHEROKEE. DRIVER 1 WAS UNABLE TO STOP AND HIT VEHICLE 2 VEHICLE 2 WAS PUSHED FORWARD AND STRUCK VEHICLE 3. *MC *TR UPDATED*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10171831October 25, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT*: THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE BRAKE WARNING LIGHT ON THE INSTRUMENT PANEL ILLUMINATED AND BRAKING POWER WAS REDUCED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO PERFORMED A DIAGNOSTIC, AND DETERMINED THAT THE BRAKE PUMP ASSEMBLY NEEDED TO BE REPLACED. ON 10/10/06, THE BRAKES WERE REPLACED, BUT THE PROBLEM PERSISTED. THE CONTACT NOTICED A NHTSA RECALL #96V260000, REGARDING THE SERVICE BRAKES, HYDRAULIC: ANTILOCK. THE MANUFACTURER WAS CONTACTED AND EXPRESSED TO THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE CONTACT EXPRESSED CONCERN BECAUSE THE RECALL STATED THAT THE BRAKE PUMP ASSEMBLY WOULD HAVE LIFETIME COVERAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127231July 22, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING FAULT - EXTREME PULL TO LEFT INTO ONCOMING TRAFFIC. SEE ENCLOSED INFORMASTION SENT BY MAIL. THE VEHICLE WAS TAKEN TO A DEALER FOR ABS RECALL WORK ALONG WITH OTHER REPAIRS NEEDED FOR INSPECTION. THE VEHICLE WAS IN THE SHOP FOR SIX WEEKS. AFTER THE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126308June 23, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DRIVING OVER A NORMAL POT-HOLE ON A CITY STREET, THE THREE BOLTS WHICH HOLD THE PASSENGER SIDE MOTOR MOUNT ONTO THE ENGINE BLOCK SHEARED OFF. UPON RESEARCHING THIS ON WWW.NAXJA.ORG ON THE INTERNET, I HAVE DETERMINED THAT THIS IS IN FACT A VERY COMMON PROBLEM WITH 4.0L EQUIPPED, MANUAL TRANSMISSION JEEP XJ CHEROKEES. VEHICLE IS NOT IN A DRIVEABLE STATE PRESENTLY DUE TO THIS FAILURE. WILL HAVE TO DRILL OUT OLD BROKEN BOLT STUDS, REPLACE STUDS, AND INSPECT FOR ADDITIONAL DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116391April 5, 2005
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
REAR AXLE SHAKES WHILE TRAVELING ON HIGHWAY AND APPLYING BRAKES TO SLOW DOWN TO GET ON OFF RAMP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117097March 30, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
VEHICLE WAS ON ROAD WHILE THE OWNER NOTICED THAT THERE WAS SMOKE COMING OUT OF THE CRUISE CONTROL SWITCH. CONSUMER PULLED OVER AND UNEXPECTEDLY THE VEHICLE CAUGHT ON FIRE. RESULTS SHOWED THAT THERE WAS A SHORT WITH THE CRUISE CONTROL SWITCH.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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