Jaguar XJ Service Bulletins (2011)
479 manufacturer communications on file.
- December 17, 2017•Document ID: 10127608Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM73700
- Date Added:
- January 29, 2018
- Manufacturer:
- JAGUAR
SummaryISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
Associated Products (22)2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ+ 2 moreAssociated Documents - December 17, 2017•Document ID: 10127294Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM73700
- Date Added:
- January 22, 2018
- Manufacturer:
- JAGUAR
SummaryISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Additional vehicle feedback data shows that the failure rate is increasing, despite the many improvements made in Pathfinder 123 and SDD 152.00. JLR recommend that no further vehicles are routinely updated to NGI 17C. (Note below reference urgent vehicles only.)
Associated Products (22)2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ+ 2 moreAssociated Documents - December 15, 2017•Document ID: 10127587Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- JA17TE-09
- Date Added:
- January 29, 2018
- Manufacturer:
- JAGUAR
SummaryTemporary Suspension of 17C Next Generation Infotainment (NGI) Download
Associated Products (21)2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ+ 1 moreAssociated Documents - December 15, 2017•Document ID: 10127293Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- JA17TE-09
- Date Added:
- January 22, 2018
- Manufacturer:
- JAGUAR
SummaryTemporary Suspension of 17C Next Generation Infotainment (NGI) Download
Associated Products (22)2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ+ 2 moreAssociated Documents - December 14, 2017•Document ID: 10127619Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SFCC_14DEC17
- Date Added:
- January 29, 2018
- Manufacturer:
- JAGUAR
SummaryPresentation from Dealer Shop Foreman Conference Call
Associated Products (160)2018 Jaguar E-PACE2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2017 Jaguar XK2016 Jaguar F-PACE2016 Jaguar F-TYPE2016 Jaguar XE2016 Jaguar XF2016 Jaguar XJ2016 Jaguar XK2015 Jaguar F-TYPE2015 Jaguar XF+ 140 moreAssociated Documents - December 5, 2017•Document ID: 10127578Service Bulletin/Repair InstructionsSUSPENSION:FRONT; SUSPENSION
- Mfr Comm. #:
- SSM73660
- Date Added:
- January 29, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
Associated Products (9)Associated Documents - December 5, 2017•Document ID: 10127284Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- SSM73660
- Date Added:
- January 22, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identified the causal part as being the front anti- roll bar (ARB) bushes, having the P/N C2D5793. Replacement with a new pair of bushes has subsequently resolved the customer complaint. Investigations into returned parts by both JLR and component suppliers have failed to identify causal factors or defects which may have created the initial customer complaint.
Associated Products (9)Associated Documents - December 4, 2017•Document ID: 10127576Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS; FUEL SYSTEM, DIESEL
- Mfr Comm. #:
- SSM72865 Attachm
- Date Added:
- January 29, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
Associated Products (17)Associated Documents - December 4, 2017•Document ID: 10127575Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
- Mfr Comm. #:
- SSM72865
- Date Added:
- January 29, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
Associated Products (17)Associated Documents - December 4, 2017•Document ID: 10127282Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- SSM72865 Attachm
- Date Added:
- January 22, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
Associated Products (17)Associated Documents - December 4, 2017•Document ID: 10127281Service Bulletin/Repair InstructionsFUEL SYSTEM, DIESEL
- Mfr Comm. #:
- SSM72865
- Date Added:
- January 22, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
Associated Products (17)Associated Documents - November 10, 2017•Document ID: 10127108Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73633
- Date Added:
- January 16, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred. Until the customer confirms that no theft has occurred they will be blocked from using In Control Remote features
Associated Products (17)Associated Documents - November 6, 2017•Document ID: 10127104Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM73520
- Date Added:
- January 16, 2018
- Manufacturer:
- JAGUAR
SummaryWhen attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
Associated Products (20)2018 Jaguar F-TYPE2018 Jaguar XJ2017 Jaguar F-TYPE2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF2013 Jaguar XJ2012 Jaguar XF2012 Jaguar XJ2011 Jaguar XF2011 Jaguar XJ2010 Jaguar XF2010 Jaguar XJ2009 Jaguar XFAssociated Documents - October 27, 2017•Document ID: 10124197Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM58558
- Date Added:
- November 17, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Submitting a Brake Noise EPQR
Associated Products (38)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2015 Jaguar XK2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ+ 18 moreAssociated Documents - September 25, 2017•Document ID: 10119570Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73554
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Park distance control (PDC) audio tones inconsistent with visual display.
Associated Products (18)Associated Documents - September 8, 2017•Document ID: 10119560Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73298
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Limited functionality", coupled with a DTC U2109-09
Associated Products (21)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ+ 1 moreAssociated Documents - September 7, 2017•Document ID: 10119555Service Bulletin/Repair InstructionsSTRUCTURE:BODY:ROOF AND PILLARS; VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT
- Mfr Comm. #:
- JTB00368NAS4
- Date Added:
- October 15, 2017
- Manufacturer:
- JAGUAR
SummarySituation: The Panoramic Roof may exhibit a 'creak' noise while driving with the roof opening panel in the closed position. Creaking noises from the rear edge of the roof opening panel area, only when the opening panel in the closed position, during vehicle torsional inputs. This bulletin is a potential addition to the Service Instruction originally included in Service Action K117 (now expired) as this particular concern will normally occur while driving with the roof opening panel closed over undulations in the road such as, but not exclusively: drain covers, traffic calming measures, and uneven road surfaces.
Associated Products (7)Associated Documents - August 31, 2017•Document ID: 10120500Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM73543
- Date Added:
- October 21, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the message 'System Warming Up' displayed on any attempt to use the features.
Associated Products (20)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ2010 Jaguar XJAssociated Documents - July 17, 2017•Document ID: 10118501Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM72926
- Date Added:
- October 4, 2017
- Manufacturer:
- JAGUAR
SummaryIssue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
Associated Products (28)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XF2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XF2014 Jaguar XJ2013 Jaguar XF+ 8 moreAssociated Documents - June 20, 2017•Document ID: 10131577Service Bulletin/Repair InstructionsPOWER TRAIN; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM73410
- Date Added:
- April 2, 2018
- Manufacturer:
- JAGUAR
SummaryIssue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
Associated Products (21)2018 Jaguar F-PACE2018 Jaguar F-TYPE2018 Jaguar XE2018 Jaguar XF2018 Jaguar XJ2017 Jaguar F-PACE2017 Jaguar F-TYPE2017 Jaguar XE2017 Jaguar XF2017 Jaguar XJ2016 Jaguar F-TYPE2016 Jaguar XF2016 Jaguar XJ2015 Jaguar F-TYPE2015 Jaguar XJ2014 Jaguar F-TYPE2014 Jaguar XJ2013 Jaguar XJ2012 Jaguar XJ2011 Jaguar XJ+ 1 moreAssociated Documents