Infiniti QX50 Service Bulletins
314 manufacturer communications on file.
- January 18, 2023•Document ID: 10231084Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-017A
- Date Added:
- February 4, 2023
- Manufacturer:
- INFINITI
SummaryDTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (19)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX80Associated Documents - December 22, 2022•Document ID: 10229600Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- ITB21-008A
- Date Added:
- January 10, 2023
- Manufacturer:
- INFINITI
SummaryFRONT DRIVER AND/OR PASSENGER SEAT WILL NOT MOVE FORWARD This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (5)Associated Documents - December 8, 2022•Document ID: 10229651Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-043
- Date Added:
- January 10, 2023
- Manufacturer:
- INFINITI
SummaryINFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on vehicles equipped with a TCU, the Over The Air (OTA) updates will not work, and other functions may be inoperative. HINT: Not all APPLIED VEHICLES are OTA-update capable. 1. Reprogram the AV control unit. 2. Configure the AV control unit. 3. Write the VIN to the AV control unit. IMPORTANT: Steps 1-3 above must be performed in the sequential order shown below.
Associated Products (18)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX50Associated Documents - December 6, 2022•Document ID: 10229604Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB22-042
- Date Added:
- January 10, 2023
- Manufacturer:
- INFINITI
SummaryMIL ON WITH DTC P0448 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0448 (VENT CONTROL VALVE) stored in the ECM. ACTION See Repair Overview on page 2 for diagnostic procedure.
Associated Products (5)Associated Documents - November 23, 2022•Document ID: 10227253Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB22-041
- Date Added:
- December 6, 2022
- Manufacturer:
- INFINITI
SummaryDRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or complete grease loss, check for REPAIR KIT-DUST BOOT (cv Joint Boot Kit) availability. ï· If there is a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, do NOT replace the axle. Install a new boot kit following the procedure in the ESM. o Refer to the ESM: TRANSMISSION & DRIVELINE > FRONT AXLE > REMOVAL AND INSTALLATION > FRONT DRIVE SHAFT BOOT o If the complete axle (drive shaft) is replaced when only a new boot is required, the over-repair may be charged back to the retailer. ï· If there is NOT a REPAIR KIT-DUST BOOT (CV Joint Boot Kit) available for the vehicle being repaired, refer to the ESM for further diagnostic information. IMPORTANT: When servicing vehicles with staked axle nuts, refer to ITB21-002 to prevent Drive Shaft thread damage.
Associated Products (52)2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 32 moreAssociated Documents - November 9, 2022•Document ID: 10227248Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB12-072I
- Date Added:
- December 6, 2022
- Manufacturer:
- INFINITI
SummaryABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (17)2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602021 Infiniti QX502020 Infiniti QX502020 Infiniti QX602019 Infiniti QX502019 Infiniti QX602018 Infiniti QX602017 Infiniti QX602016 Infiniti QX602015 Infiniti QX602014 Infiniti QX602013 Infiniti JX35Associated Documents - November 1, 2022•Document ID: 10226128Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB19-029D
- Date Added:
- November 12, 2022
- Manufacturer:
- INFINITI
SummaryTELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
Associated Products (18)2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX80Associated Documents - September 27, 2022•Document ID: 10222705Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB13-008C
- Date Added:
- October 7, 2022
- Manufacturer:
- INFINITI
SummaryCLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (96)2023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q50+ 76 moreAssociated Documents - September 15, 2022•Document ID: 10222710Service Bulletin/Repair InstructionsVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; ENGINE AND ENGINE COOLING
- Mfr Comm. #:
- ITB22-025A
- Date Added:
- October 7, 2022
- Manufacturer:
- INFINITI
SummaryROARING NOISE FROM THE ENGINE COOLING FAN ASSEMBLY AND THE A/C IS NOT COOLING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (4)Associated Documents - August 26, 2022•Document ID: 10218978Service Bulletin/Repair InstructionsWHEELS; TIRES
- Mfr Comm. #:
- PC911 2022-23 QX
- Date Added:
- August 31, 2022
- Manufacturer:
- INFINITI
SummaryTire Inspection ***** Retailer Announcement ***** INFINITI is conducting a quality action on 848 specific 2022-2023 QX50 and QX55 (J55) vehicles in connection with an on-going investigation. Retailers will inspect the tires and, if necessary, replace each tire that has a cut outer sidewall. Due to a manufacturing concern, which since has been corrected, the tires may have been damaged during vehicle assembly. Affected vehicles are subject to stop sale and are either currently in retailer inventory or assigned and in transit to the retailer. NOTE: Parts replaced under this quality action will be collected through the INFINITI Part Return Program to help with INFINITIY's continued investigation. If a Part Return Required Notification is received by the retailer, it is important for retailers to return the parts applicable specifically to the VIN and repair identified.
Associated Products (4)Associated Documents - June 21, 2022•Document ID: 10218689Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB21-026A
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummarySOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (10)Associated Documents - June 17, 2022•Document ID: 10218688Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB21-023A
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryTRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (12)Associated Documents - June 17, 2022•Document ID: 10218687Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB17-001D
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryFLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (12)Associated Documents - May 31, 2022•Document ID: 10218704Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- ITB12-072H
- Date Added:
- August 26, 2022
- Manufacturer:
- INFINITI
SummaryINFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (14)Associated Documents - April 26, 2022•Document ID: 10212027Service Bulletin/Repair InstructionsAIR BAGS:SENSOR:OCCUPANT CLASSIFICATION; ELECTRICAL SYSTEM:SOFTWARE; AIR BAGS
- Mfr Comm. #:
- ITB19-024B
- Date Added:
- May 20, 2022
- Manufacturer:
- INFINITI
SummaryDTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Associated Products (50)2022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti QX502019 Infiniti QX602019 Infiniti QX80+ 30 moreAssociated Documents - April 21, 2022•Document ID: 10213155Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-020
- Date Added:
- June 3, 2022
- Manufacturer:
- INFINITI
SummaryTELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once an automatic collision notification is performed, the function becomes disabled and the TCU must be reset to re-enable the automatic collision notification function. Some models will store DTC B2E1B-97 (Automatic eCAll locked) as âCURRENTâ when this function is disabled. This bulletin describes how to reset the TCU after an automatic collision notification has been performed. For models with B2E1B-97 (Automatic eCAll locked) set as âCURRENTâ, complete the SERVICE PROCEDURE starting on page 2, and then erase DTCs after confirming TCU condition is âUNLOCKâ.
Associated Products (14)Associated Documents - April 12, 2022•Document ID: 10213153Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB22-017
- Date Added:
- June 3, 2022
- Manufacturer:
- INFINITI
SummaryB2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in the TCU, and no additional Current/Active DTCs are present in the TCU, perform the SERVICE PROCEURE starting on page 2.
Associated Products (14)Associated Documents - April 5, 2022•Document ID: 10213151Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- ITB22-015
- Date Added:
- June 3, 2022
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire âFuel Level Sensor Unit, Fuel Filter and Fuel Pump Assemblyâ (fuel pump assembly). The fuel level sensor can be replaced separately. ï· P0460 (FUEL LEV SEN SLOSH) ï· P0461 (FUEL LEVEL SENSOR) ï· P0462 (FUEL LEVL SEN/CIRC) ï· P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back.
Associated Products (47)2022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti Q70L+ 27 moreAssociated Documents - March 31, 2022•Document ID: 10211987Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
- Mfr Comm. #:
- ITB22-014
- Date Added:
- May 20, 2022
- Manufacturer:
- INFINITI
SummaryENABLING WIRELESS APPLE CARPLAY® FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlay® features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may need to be updated. Perform steps 1-4 to check the software version.
Associated Products (6)Associated Documents - March 31, 2022•Document ID: 10211982Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- ITB21-022D
- Date Added:
- May 20, 2022
- Manufacturer:
- INFINITI
SummaryCLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION Client Satisfaction Initiative ID # PC839 is no longer active. ï· Repair orders opened after this bulletinâs published date are no longer eligible for reimbursement under ID # PC839. ï· Discard all previous versions of ITB21-022.
Associated Products (6)Associated Documents