Infiniti Q50 Complaints (2015)

130 consumer complaints on file.

#11322128April 24, 2020
STEERING
LOSS OF STEERING CONTROL AFTER START OF CAR, STEERING PULLS HARD TO ONE SIDE. HAS HAPPENED AT LEAST 4 TIMES. IT IS MY UNDERSTANDING THAT OTHER Q 50 HAVE BEEN RECALLED FOR THIS INTERMITTENT STEERING PROBLEM. I DO HAVE VIDEO OF THE LAST OCCURRENCE, BUT IT EXCEEDS 5MB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308442February 11, 2020
UNKNOWN OR OTHER
I WAS DRIVING TO WORK AT APPROX 6:15AM ON HWY 17. SPEED WAS APPROX 40MPH WHEN THE SUNROOF SUDDENLY EXPLODED. MOST OF THE GLASS FLEW OUT SHOWERING THE CARS BEHIND ME. I DIDN'T HEAR OR SEE ANYTHING HIT THE SUNROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291724December 28, 2019
STEERING
TURNED THE VEHICLE ON, PULLED OUT OF PARKING SPOT AND HEARD A NOISE FROM THE FRONT OF THE VEHICLE AS STEERING WHEEL WAS TURNED. THE STEERING WAS VERY TIGHT AND THE VEHICLE WAS DIFFICULT TO MANEUVER. AS THE SPEED INCREASED, THE STEERING LOOSENED, AND AS THE VEHICLE DECELERATED, THE VEHICLE BECAME NEARLY IMPOSSIBLE TO MANEUVER. THE POWER STEERING FLUID IS FULL, AND THE VEHICLE APPEARED TO BE IN GOOD CONDITION. THERE WERE NO ACCIDENTS OR INCIDENTS PRIOR TO THIS ISSUE, AND THE VEHICLE OPERATED WITHOUT ISSUE PRIOR TO THIS INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289623December 17, 2019
ELECTRICAL SYSTEM
I WAS SIMPLY DRIVING ON THE STREET WHEN MY VEHICLE STOPPED IN THE MIDDLE OF THE ROAD CAUSING CARS TO ALMOST HIT ME. I WAS NOT INVOLVED IN ANY ACCIDENT BUT INFINITI HAS INFORMED ME THAT THE EMERGENCY SHUT OFF WAS ACTIVATED FOR UNKNOWN REASON CAUSING MY AC COMPRESSOR TO BLOW AND ENTIRE FUSE BOX TO BE DESTROYED. MY CAR ONLY HAS 70K MILES ON IT SO THIS A SAFETY HAZARD. THESE PARTS NEED TO BE RECALLED IMMEDIATELY THERE'S NO LEGITIMATE REASON FOR A NEW CAR TO DO THIS. ACCORDING TO THE MANUAL THE EMERGENCY SHUT OF FOR INFINITI HYBRIDS ONLY HAPPENED WHEN INVOLVED IN MAJOR CAR ACCIDENTS. THIS IS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286662December 3, 2019
SERVICE BRAKES, STEERING, UNKNOWN OR OTHER
MY VEHICLE HAS AN OPTIONAL TECH PACKAGE THAT PROVIDES FORWARD BRAKING, LANE DEPARTURE AND BACKUP BRAKING. APPARENTLY WHEN I HIT A POTHOLE, THESE SAFETY FEATURES OCCASIONALLY TURN OFF. IV'E HAD THESE CAR FOR 4 1/2 YEARS AND BECAME AWARE OF THIS PROBLEM ABOUT 6 MONTHS AGO. I'M HAVE BECOME DEPENDENT ON THESE SAFETY ENHANCEMENTS AND NO-LONGER FEEL COMFORTABLE WHEN DRIVING. I HAVE COMPLAINED THE DEALERSHIP SINCE NOVEMBER 19 AND STILL HAVE NOT RECEIVED A POSITIVE RESPONSE ALL I WANT IS TO HAVE A WORKING SAFETY SYSTEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282210November 25, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ENGINE AND/OR TRANSMISSION LOST TORQUE POWER. SINCE 2016 WHILE CAR ONLY HAD 11,000 MILES ALL OF THE SUDDEN CAR LOST TORQUE POWER WHILE ACCELERATING. CHECK ENGINE INDICATOR HAS NEVER LIGHT UP AND DEALER CONSULT SCANNER HAS NEVER FOUND THE ISSUE. STILL CAR DOESNT HAVE SAME ACCELERATION NOR TORQUE WHILE GOING 0-60MPH. ALREADY I'VE SEEN SO FAR 4 CARS OF THE SAME YEAR WITH SPEED SENSOR PROBLEMS AND REPLACEMENT. MECHANICS SAY IT BEGINS BY LOOSING POWER UNTIL STOPS WORKING AND CAR WONT MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278135November 4, 2019
STEERING, UNKNOWN OR OTHER
THERE ARE TIME WHEN I GO TO TURN MY STEERING WHEEL I AM GIVING MORE FORCE TO TURN THE CAR AND MY CAR SHOWS NO MECHANICAL DAMAGE OR ANYTHING BUT WHEN I TURN THE WHEEL IT STIFFENS UP A LOT AND IT IS NOT SMOOTH TO TURN ESPECIALLY WHEN I AM MAKING TURNS I SEE THIS AND IT IS WHEN I'M IN THE CITY MOSTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258685September 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
CARS STEERING WHEEL WILL CLUNK AND TURN OPPOSITE DIRECTIONS WILL REVERSING INTO PARKING SPOTS OR SLOWLY TAKING OFF FROM BEING STATIONARY. THIS HAS HAPPENED A FEW TIMES OVER THE COURSE OF 4 MONTHS AND I'VE ONLY HAD THE CAR FOR ABOUT 7. LAST NIGHT I WAS PULLING INTO MY DRIVEWAY AND THE STEERING WHEEL SHARPLY TURNED RIGHT, I SHIFTED THE CAR TO PARK, AND THE CAR JUST COMPLETELY DIED. NOTHING HAD WORKED AT THAT POINT, NO LIGHTS, IGNITION, KEYS, NOTHING. I GOT OUT OF THE CAR AND SHUT THE DRIVER DOOR AND EVERYTHING TURNED BACK ON EXCEPT NOW THE STEERING WHEEL WON'T TURN UNLESS USING UNREASONABLE FORCE. POWER STEERING LIGHT ILLUMINATED, CHASSIS CONTROL. THIS HAS ALSO HAPPENED ON MY TEST DRIVE WITH THE VEHICLE IN DECEMBER OF 2018 WITH 54,000 MILES BEFORE PURCHASING . THE STEERING WHEEL SLIGHTLY TWITCHED AND I EXPRESSED MY CONCERN TO THE DEALER AND HE SAID IT WAS NORMAL. IT WAS VERY LIGHTLY THAT YOU COULD HARDLY TELL IT DID IT SO I WASN'T SUSPICIOUS OF THE CAR HAVING PROBLEMS. THIS HAS NOT ALMOST CAUSED IN ACCIDENTS BUT I HAVE A 3 MONTH OLD GIRL AND THIS IS VERY UNSAFE AND ALSO MY ONLY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246705August 27, 2019
FUEL/PROPULSION SYSTEM
I HAVE A 2015 INFINITI Q50. I BELIEVE I'M EXPERIENCING THE SAME FUEL PUMP ECO MODE PROBLEM AS THE 2016-2017 Q50. ME, MY WIFE AND NEWBORN DAUGHTER WERE ON OUR WAY HOME ON THE EXPRESS WAY DURING RUSH HOUR IN ECO MODE WITH APPROXIMATELY 35 MILES BEFORE EMPTY, WE WERE ABOUT 2 MILES AWAY FROM THE NEAREST FUEL STATION. WE WERE TRAVELING EAST DOING ABOUT 40 MPH DUE TO HEAVY TRAFFIC WHEN ALL OF SUDDEN MY Q50 STARTED TO BOG DOWN AND THEN EVENTUALLY STALLED . LUCKILY WE WERE RIGHT NEXT TO THE SHOULDER. I PULL OVER POP THE HOOD LOOKED EVERYTHING OVER AND ALL SEEMED FINE. TRIED TO RESTART AND CAR WOULD TURN OVER, START, AND THEN STALL AS IF THERE WAS ISN'T ANY GAS IN THE CAR. AFTER CALLING MY FATHER IN LAW , WHILE WAITING, I LOOKED UP THE SYMPTOMS AND SAW THE SAME ISSUE IN THE 2016-17 MODELS, RECALL #17V476000 RECALL DATE 07/27/2017 COMPONENT ELECTRICAL SYSTEM: SOFTWARE. I MEAN SYMPTOMS WERE SPOT ON EXACT. I BELIEVE THIS NEEDS TO BE INVESTIGATED AS I'M PROBABLY NOT THE ONLY PERSON WITH A 2015 Q50 EXPERIENCING THIS. WITH THE CALIPER OF THIS CAR THIS SHOULD NOT BE HAPPENING AND I MOST DEFINITELY DON'T WANT THIS TO HAPPEN WHILE MY WIFE AND DAUGHTER ARE TRAVELING TOGETHER WITHOUT ME. I ALSO CALLED THE INFINITI DEALERSHIP FOR THEM TO ONLY MAKE ME FEEL LIKE THEY DIDN'T WANT TO DEAL WITH IT. PLEASE HELP SAFE CAR.GOV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221857June 22, 2019
UNKNOWN OR OTHER
I WAS DRIVING ON I-65 AT 4:00 PM ON JUNE 19 WHEN MY SUNROOF EXPLODED. NO OTHER VEHICLES OR DEBRIS WERE NEAR ME AND NO INDICATION OF IMPACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180002February 14, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING 55 MPH, AN 18 WHEELER PASSED THE CONTACT'S VEHICLE AND SPLASHED WATER ONTO THE ROAD. THE CONTACT'S VEHICLE HYDROPLANED AND CRASHED INTO THE TRUCK. THE VEHICLE THEN SPUN 360 DEGREES BEFORE CRASHING INTO A GUARDRAIL AND KNOCKING DOWN A HIGHWAY SIGN. THE AIR BAGS DID NOT DEPLOY. THE REAR WINDSHIELD SHATTERED, ALL FOUR DOORS WERE SMASHED IN, AND THE FRONT GRILL BECAME DETACHED. THE VEHICLE WAS TOWED TO AN IMPOUND YARD. THE CONTACT RECEIVED A SLIGHT CONCUSSION AND RECEIVED MEDICAL ATTENTION AT A HOSPITAL ON HER OWN. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY HAD NOT YET MADE A DETERMINATION TO TOTAL THE VEHICLE. THE MANUFACTURER WAS CONTACTED, FILED A REPORT, AND PROMISED TO CALL BACK WITHIN 72 HOURS. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 29,000. THE VIN WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11166280January 10, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2015 INFINITI Q50. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS SERVICED AT ORLANDO INFINITI (4237 MILLENIA BLVD, ORLANDO, FL 32839, 321-594-4014), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE AS THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162542December 19, 2018
ELECTRICAL SYSTEM, SEATS
ON 12-04-2018 MY WIFE AND I BEGAN A ROAD TRIP FROM SOUTHERN CALIFORNIA TO BOZEMAN, MONTANA IN OUR 2015 INFINITI Q50. THE INFINITI Q50 IS EQUIPPED WITH DRIVER AND PASSENGER SEAT WARMERS. DUE TO THE EXTREME COLD, MY WIFE (PASSENGER) ACTIVATED HER RIGHT FRONT PASSENGER SEAT WARMER TO THE HIGH SETTING. THE RIGHT FRONT PASSENGER SEAT WARMER WAS ACTIVATED FROM NORTHERN NEVADA TO IDAHO FALLS, IDAHO, APPROXIMATELY FOR 9 HOURS. AS WE APPROACHED IDAHO FALLS, MY WIFE AND I BEGAN TO SMELL A BURNT ODOR COMING FROM WITHIN THE INTERIOR OF THE PASSENGER COMPARTMENT OF THE INFINITI. WE IMMEDIATELY PULLED OVER AND MY WIFE LOCATED THE BURNT SMELL COMING FROM THE RIGHT FRONT PASSENGER SEAT WHERE MY WIFE'S RIGHT ELBOW HAD BEEN RESTING DURING THE TRIP. THE SEAT WARMER HAD HEATED THE SEAT TO THE POINT WHERE IT HAD BURNED THROUGH THE LAYERING AND SOFTENED THE LEATHER TO THE POINT WHERE MY WIFE'S ELBOW WENT THROUGH. THIS WAS AN IMMEDIATE CONCERN AND WE TURNED OFF BOTH SEAT WARMERS. ON 12-17-2018, UPON OUR RETURN FROM MONTANA WE TOOK THE INFINITI Q50 TO THE PERRY INFINITI DEALERSHIP OF ESCONDIDO, CA WHERE IT WAS LEFT FOR INSPECTION. ON 12-19-2018 WE WERE TOLD BY PERRY INFINITI DEALERSHIP THAT THE DAMAGE WOULD NOT BE COVERED DUE TO THEIR FINDINGS. PERRY INFINITI STATED THAT THEY BELIEVED THE DAMAGE TO BE CAUSED BY AN OUTSIDE SOURCE. THIS TO US WAS IMPOSSIBLE SINCE WE ARE NOT SMOKERS NOR DO WE TRANSPORT ANY FLAMMABLE PRODUCTS IN OUR VEHICLE. WE CONTACTED THE INFINITY CONSUMER AFFAIRS AND REPORTED THE INCIDENT BUT MET WITH THE SAME NEGATIVE RESULTS. A CONSUMER AFFAIRS CASE WAS STARTED AND WE WERE TOLD THAT THE ULTIMATE DECISION WOULD BE MADE BY THE DEALERSHIP. WE FIND THIS VERY DISTURBING AND SEE FUTURE ISSUES WITH INFINITI'S SEAT WARMERS THAT COULD ULTIMATELY LEAD TO BODILY HARM. THANK GOD FOR MY WIFE'S LAYERING OF CLOTHING OR SHE MAY HAVE RECEIVED BODILY HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123153August 29, 2018
EXTERIOR LIGHTING
SINCE I RECEIVED THE CAR BACK IN 2015, THE REAR BACK UP CAMERA HAS A TENDENCY TO REMAIN ON THE SCREEN EVEN WHEN THE VEHICLE IS PLACED FROM REVERSE TO DRIVE. I HAVE TAKEN THE CAR INTO THE DEALERSHIP SERVICE CENTER ON CONEY ISLAND AVENUE IN BROOKLYN NY NUMEROUS TIMES AND SHOWED THEM HOW THE REAR CAMERA WAS STUCK ON THE VIDEO MONITOR. THEY SUGGESTED I SHUT THE CAR OFF AND STARTED IT AGAIN, WHICH ALLEVIATED THE ISSUE TEMPORARILY UNTIL IT HAPPENED NUMEROUS TIMES AGAIN. THIS POSES A VERY SERIOUS HAZARD ESPECIALLY IF YOU CANNOT STOP AND RESTART THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123130August 28, 2018
SERVICE BRAKES
VEHICLE HAS BEEN HAVING THIS ISSUE SINCE DAY 1. SPOKE TO OTHER OWNERS WITH THE SAME ISSUE. WHEN SLOWING DOWN FROM ANY SPEED, SLIGHTLY OR QUICKLY, THE CAR SWITCHES BETWEEN EV MODE AND BACK. AT ALL TIMES THE BRAKING IS ODD. THERE ARE TIMES WHERE THE CAR LUNGES FORWARD WHEN NEARING A COMPLETE STOP, OTHER TIMES THE BRAKES SEEM TO BE LETTING GO AND GRABBING AGAIN WHEN SLOWING FROM A HIGHER SPEED. I UNDERSTANDING THIS IS THE CAR SWITCHING BETWEEN EV MODE, REGENERATIVE BRAKING, AND TRANSMISSION DOWNSHIFTING. BUT IT IS A MAJOR SAFETY HAZARD AS SOMETIMES THE BRAKING CAN BE VERY UNPREDICTABLE. SOMETIMES I NEAR A CAR STANDING STILL AND BRAKE (CITY DRIVING), AND SECONDS BEFORE COMING TO A COMPLETE STOP THE CARS BRAKES LET GO FOR A SECOND AND GRAB AGAIN. HAVE EXPERIENCED THIS ON OTHER HYBRIDS, BUT NOTHING WAS AS CLOSE TO BEING AS BAD AS THE BRAKES ARE ON THIS CAR. PADS ARE HEALTHY, ROTORS HAVE PLENTY OF LIFE LEFT IN THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112517July 19, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
INFINITI HYBRID VEHICLES SHUT OFF ENGINE WHILE MOVING TO PROTECT THE HYBRID SYSTEM FROM OVER HEATING. THIS HAPPENED ON 5 OR MORE OCCASIONS ALL WHILE DRIVING DOWN THE STREET OR HIGHWAY CAUSING ME TO LOSE CONTROL. WHEN NOTIFYING THE DEALERSHIP THEY WERE AWARE OF THIS ISSUE AND AFTER 2 TIMES BRING IT IN AND NEARLY $1000. THE DAY AFTER COMING OUT OF THE SHOP AND BEING FIXED FOR THE 2NS TIME, MY CAR TURNED OFF DRIVING DOWN THE FREEWAY IN RUSH HOUR TRAFFIC CAUSING ME TO LOSE CONTROL AND SMASHING INTO A VEHICLE AT 50+ MILES AN HOUR. THE OTHER DRIVER AND SELF WERE INJURED AND LUCKILY NOT KILLED INFINITI HAS YET TO WORK WITH ME OR RESPOND TO THIS SERIOUS ISSUE. I HAVE FOUND OTHER INFINITI HYBRID OWNER THIS IS HAPPENING TO PLEASE CONTACT IF YOU ALSO HAVE HAD THIS ISSUE. *DT*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11091132May 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE LURCHES BACK AND FORTH WHEN ACCELERATING WITH A GOOD AMOUNT OF EFFORT FROM A STOP ON RIGHT HAND TURNS CAUSING THE CAR TO ACT LIKE IT IS SLAMMING ON THE BRAKES AND THEN ACCELERATING REPEATEDLY FOR ABOUT 3-4 SECONDS. THIS HAS NEARLY CAUSED ME TO BE REAR ENDED NUMEROUS TIMES. I HAVE HAD THE VEHICLE IN THE SHOP 3 TIMES FOR THIS AND WAS TOLD IT WAS NOT NORMAL AND THAT TRACTION CONTROL WAS DETECTING WHEEL SPIN WHEN THERE WAS NONE, AND ACTIVATING WHEN IT SHOULDN'T BE. I HAD A CASE OPENED WITH INFINITI CONSUMER AFFAIRS AND AM NOW BEING TOLD THAT IT IS "NORMAL OPERATION" FOR A HYBRID BECAUSE THEY TESTED ON OTHER HYBRIDS AND EXPERIENCED IT!?!? THAT IS RECALL TERRITORY. THIS IS A SEVERE SAFETY ISSUE AS ACCELERATION IS RETARDED AND CAN EASILY CAUSE A CRASH AS IT IS VERY UNPREDICTABLE. ONLY HAPPENS WHEN ACCELERATING ON A RIGHT TURN FROM STOP. GOES AWAY IF TRACTION CONTROL IS OFF. 4TH AND LAST INFINITI I WILL PURCHASE. NUMEROUS CASES ONLINE WITH SAME ISSUE AND INFINITI BUYING BACK THE VEHICLE. WHY WOULD THEY BUY VEHICLE BACK IF IT WAS "NORMAL OPERATION"?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055612December 19, 2017
EXTERIOR LIGHTING
IN THE CASE OF MOST NEWER CARS, INCLUDING MY OWN, THERE IS A PROBLEM WITH THE RULES FOR HEADLIGHTS. WHEN THE LIGHTS ARE IN THE ON OR AUTO POSITION, THE HEADLIGHTS WILL COME ON, AS WELL AS THE TAIL-LIGHTS. WHEN THE LIGHTS ARE IN THE OFF POSITION, NEWER CARS WILL SENSE WHEN TWILIGHT IS FALLING AND TURN ON BOTH THE HEADLIGHTS AND DASHBOARD LIGHTS BUT NOT THE TAIL-LIGHTS. THIS WILL GIVE THE DRIVER THE SENSE THAT HE HAS HIS LIGHTS ON (FOR HE CAN SEE THAT HIS HEADLIGHTS ARE ON) BUT HAS NO IDEA THAT HIS TAIL-LIGHTS ARE NOT ON, AND THAT THEREFORE HIS CAR IS EXTREMELY DIFFICULT TO SEE IN THE DARK. THE ONLY INDICATOR IN MY CAR THAT WOULD TELL ME IS THE GREEN LIGHT ON MY DASHBOARD TELLING ME THAT THE HEADLIGHTS ON IN THE ON OR AUTO POSITION. I AM AN UBER DRIVER IN SAN FRANCISCO AND FIND MYSELF TELLING MANY DRIVERS OF MANY DIFFERENT KINDS OF CARS THAT THEIR LIGHTS ARE NOT IN THE ON POSITION. THEY ARE ALWAYS GRATEFUL TO KNOW. THE PROBLEM, I THINK, IS THAT ALL THE CAR MANUFACTURERS ARE FOLLOWING YOUR DIRECTIONS, NOT THINKING OUTSIDE THE BOX, AND NOT REALIZING THAT YOU AND THEY HAVE CREATED A POTENTIALLY DEADLY SITUATION. I HOPE THAT YOU CAN DIRECT AUTO MANUFACTURERS TO REPAIR AND REPLACE THIS SITUATION. IF THE HEADLIGHTS GO ON, THEN THE TAIL-LIGHTS NEED TO GO ON, REGARDLESS OF THE POSITION ON THE LIGHTING STEM. THANK YOU. IF YOU NEED TO TALK TO ME ABOUT THIS MORE, I CAN BE REACHED AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054258December 12, 2017
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 INFINITI Q50. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. INFINITI OF RIVERSIDE (3040 ADAMS ST, RIVERSIDE, CA 92504 (951) 373-5200) WAS NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11044648November 8, 2017
STEERING
CAR PULLS TO THE LEFT ON ITS OWN , HAPPENS PRETTY OFTEN. THE FORCE IS SO BAD THAT I CAN BERELY KEEP THE CAR ON THE ROAD. HAVE TAKEN THE CAR TO DEALER 6 TIMES THEY CALLED INFINITI MANUFACTURER ENGINEER AND HE SAID THEY COULD NOT FIND THE PROBLEM I HAVE SEVERAL VIDEOS I AM AFRAID TO DRIVE THIS CAR. THE CAR DOES THAT FEW MINS AFTER STARTING THE CAR IT PULLS TO THE LEFT WITH A HARD FORCE FOR LIKE 2-3 MINS THAN BECOMES NORMAL LIKE NOTHING EVER HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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