Infiniti Q50 Service Bulletins (2015)

207 manufacturer communications on file.

• April 13, 2026•Document ID: 11031720

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY

  Mfr Comm. #:

  ITB09-063C

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Infiniti by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

  Associated Products (240)

  2026 Infiniti QX602026 Infiniti QX802026 Nissan Pathfinder2025 Infiniti QX502025 Infiniti QX552025 Infiniti QX602025 Infiniti QX802025 Nissan Pathfinder2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802024 Nissan Pathfinder2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802023 Nissan Pathfinder+ 220 more
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• March 30, 2026•Document ID: 11031701

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB12-011R

  Date Added:

  April 29, 2026

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION See ITB19-029 for models built after those listed above for a different Service Procedure. SERVICE INFORMATION The Applied Vehicles are equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active Infiniti Connection® or Infiniti InTouch Services™, the TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedures that must be performed properly in order to set-up and maintain the telematics system for the Applied Vehicles. Ø A table has been provided on the next page that lists the model and year specific steps required to successfully configure a TCU after it has been replaced. Ø A check OFF sheet has been provided on page 21 to print and check off steps as they are performed. Please staple the completed Check OFF Sheet to the repair order.

  Associated Products (36)

  2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 16 more
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• February 20, 2025•Document ID: 11014469

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB23-023A

  Date Added:

  February 25, 2025

  Manufacturer:

  INFINITI

  Summary

  AEB WARNING LIGHT IS ON WITH WARNING MESSAGES DISPLAYED ON COMBINATION METER APPLIED VEHICLES: 2015-2024 Q50 (V37) 2015-2018 Q50 Hybrid (HV37) 2017-2022 Q60 (CV37) 2015-2019 Q70 (Y51) 2015-2018 Q70 Hybrid (HY51) 2019-2024 QX50 (J55) 2022-2024 QX55 (FJ55) 2015-2021 QX60 (L50) 2022-2024 QX60 (L51) 2015-2019 QX60 Hybrid (L50H) 2015-2024 QX80 (Z62) SERVICE INFORMATION The AEB system is designed to turn itself OFF during driving conditions (e.g., rain, snow, fog, etc.) that obstruct its sensors. This behavior is normal, and no repairs should be performed. When the AEB system performs an intentional shutdown, the customer may state the following:  The ICC stopped working while driving,  The AEB/FEB warning light is ON, or turned ON, while driving (Figure 1),  The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND  DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual

  Associated Products (50)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX60+ 30 more
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• September 19, 2024•Document ID: 11009064

  Service Bulletin/Repair Instructions
  AIR BAGS

  Mfr Comm. #:

  ITB19-024D

  Date Added:

  October 22, 2024

  Manufacturer:

  INFINITI

  Summary

  DTC B00A0-00 STOREIF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)D

  Associated Products (60)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX80+ 40 more
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• May 20, 2024•Document ID: 11002539

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB13-052E

  Date Added:

  June 28, 2024

  Manufacturer:

  INFINITI

  Summary

  INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (222)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q60+ 202 more
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• May 20, 2024•Document ID: 11002537

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB13-006D

  Date Added:

  June 28, 2024

  Manufacturer:

  INFINITI

  Summary

  CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (173)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q60+ 153 more
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• May 20, 2024•Document ID: 11001653

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB10-029C

  Date Added:

  June 14, 2024

  Manufacturer:

  INFINITI

  Summary

  CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (169)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q60+ 149 more
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• April 30, 2024•Document ID: 11001182

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB17-009H

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (221)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX60+ 201 more
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• April 30, 2024•Document ID: 11001179

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB13-007I

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (221)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX60+ 201 more
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• April 29, 2024•Document ID: 11001177

  Service Bulletin/Repair Instructions
  VISIBILITY/WIPER

  Mfr Comm. #:

  ITB09-039K

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (221)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX60+ 201 more
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• April 13, 2024•Document ID: 11001187

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

  Mfr Comm. #:

  ITB19-013E

  Date Added:

  June 7, 2024

  Manufacturer:

  INFINITI

  Summary

  AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (50)

  2024 Infiniti Q502024 Infiniti QX502024 Infiniti QX552024 Infiniti QX602024 Infiniti QX802023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX60+ 30 more
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• January 22, 2024•Document ID: 10249891

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  ITB12-011Q

  Date Added:

  February 8, 2024

  Manufacturer:

  INFINITI

  Summary

  TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (37)

  2020 Infiniti QX602019 Infiniti Q502019 Infiniti Q602019 Infiniti Q702019 Infiniti QX302019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX602017 Infiniti QX80+ 17 more
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• April 5, 2023•Document ID: 10235451

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING

  Mfr Comm. #:

  ITB03-051Q

  Date Added:

  May 3, 2023

  Manufacturer:

  INFINITI

  Summary

  HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (106)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 86 more
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• March 9, 2023•Document ID: 10233657

  Service Bulletin/Repair Instructions
  EQUIPMENT

  Mfr Comm. #:

  ITB19-024C

  Date Added:

  April 4, 2023

  Manufacturer:

  INFINITI

  Summary

  DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (64)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX602020 Infiniti QX80+ 44 more
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• March 9, 2023•Document ID: 10233648

  Service Bulletin/Repair Instructions
  FORWARD COLLISION AVOIDANCE

  Mfr Comm. #:

  ITB19-013D

  Date Added:

  April 4, 2023

  Manufacturer:

  INFINITI

  Summary

  AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (45)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 25 more
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• March 8, 2023•Document ID: 10233611

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  ITB10-074B

  Date Added:

  April 4, 2023

  Manufacturer:

  INFINITI

  Summary

  ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (157)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX802019 Infiniti Q502019 Infiniti Q602019 Infiniti Q70+ 137 more
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• February 27, 2023•Document ID: 10232646

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY

  Mfr Comm. #:

  ITB13-007H

  Date Added:

  March 7, 2023

  Manufacturer:

  INFINITI

  Summary

  REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (247)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 227 more
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• February 27, 2023•Document ID: 10232644

  Service Bulletin/Repair Instructions
  STRUCTURE; VISIBILITY

  Mfr Comm. #:

  ITB09-039J

  Date Added:

  March 7, 2023

  Manufacturer:

  INFINITI

  Summary

  WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (247)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 227 more
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• February 22, 2023•Document ID: 10232645

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  ITB10-067C

  Date Added:

  March 7, 2023

  Manufacturer:

  INFINITI

  Summary

  WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

  Associated Products (247)

  2023 Infiniti Q502023 Infiniti QX502023 Infiniti QX552023 Infiniti QX602023 Infiniti QX802022 Infiniti Q502022 Infiniti Q602022 Infiniti QX502022 Infiniti QX552022 Infiniti QX602022 Infiniti QX802021 Infiniti Q502021 Infiniti Q602021 Infiniti QX502021 Infiniti QX602021 Infiniti QX802020 Infiniti Q502020 Infiniti Q602020 Infiniti QX502020 Infiniti QX60+ 227 more
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• November 22, 2022•Document ID: 10227251

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ITB22-040

  Date Added:

  December 6, 2022

  Manufacturer:

  INFINITI

  Summary

  3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). AT&T discontinued its U.S. 3G network coverage on February 22, 2022. As a result, automakers that utilize AT&T’s 3G network connection, including Nissan Group, have had connectivity services affected. INFINITI Connection with InTouch™ Services are no longer available on the APPLIED VEHICLES listed above.

  Associated Products (28)

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