Infiniti G35 Complaints

1,352 consumer complaints on file.

#10537835August 29, 2013
AIR BAGS, ELECTRICAL SYSTEM, SEATS
A SAFETY RECALL NOTICE WAS ISSUED ON 7-12-10 INDICATING A POTENTIAL HAZARD FOR THE PASSENGER AIRBAG NOT TO ACTIVATE UPON A CRASH. APPARENTLY A REMEDY FOR THE PROBLEM WAS IDENTIFIED BY NISSAN/INFINITY AND WAS CARRIED OUT ON THE VEHICLE IN 2011. SUBSEQUENT TO THAT REPAIR I PURCHASED THE VEHICLE FROM ITS 2ND OWNER AND IN APPROXIMATELY JULY 2013 THE SAME PROBLEM REOCCURRED. THIS NECESSITATED MY VISIT TO THE INFINITY DEALER TO BOTH DIAGNOSE AND REPAIR THE PROBLEM. AGAIN A REMEDY WAS IDENTIFIED BY NISSAN/INFINITY BUT THE REMEDY HAD CHANGED FROM THE PREVIOUS ONE. AS THE FIRST REMEDY WAS PART OF A RECALL AND PAID FOR THROUGH THE DEALER, I AM REQUESTING THAT THE SUBSEQUENTLY REMEDY BE SUBJECT TO ANOTHER RECALL OR BE A CONTINUATION OF THE FIRST RECALL. I WAS INFORMED BY THE DEALER THAT THE COST OF THE REMEDY WAS MY RESPONSIBILITY SINCE IT WAS NOT THE SUBJECT OF A 2ND RECALL,EVEN FOR THE SAME SAFETY ISSUE. I AM AT A LOSS AS TO WHY THIS IS NOT THE SAME ONGOING SAFETY ISSUE IDENTIFIED IN APRIL 2010, ONLY TO BE LATER IDENTIFIED AND ASSIGNED A DIFFERENT REMEDY, PROBABLY BECAUSE THE INITIAL REMEDY FAILED AND DID SO OVER A RELATIVELY SHORT PERIOD OF TIME? PLEASE CLARIFY. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536446August 21, 2013
STRUCTURE:BODY
WHEN TAKING MY 2007 INFINITI G35 COUPE IN FOR SERVICE, BOTH THE TECH AND MYSELF NOTICED A BAD POP WHEN OPENING THE HOOD OF THE CAR. THE TECH STATED THAT HE HAS SEEN THIS MANY TIMES WITH OTHER INFINITI CARS ESPECIALLY THOSE THAT ARE THE SAME MODEL. HE EXPLAINED TO ME WHAT WAS CAUSING THIS ISSUE. THE HINGES ARE CORRODING WHERE THEY ATTACH TO THE BODY OF THE CAR. BECAUSE OF THIS, WHEN THE HOOD IS OPENED, THE TORQUE FROM OPENING THE HOOD IS CAUSING THE HINGES TO BEND. IN ADDITION TO THE HINGES CORRODING AND BENDING, WHEN THE HOOD IS BEING OPENED, IT IS CAUSING THE ENTIRE HOOD TO SINK LOWER THAN IT SHOULD WHICH RESULTS IN IT DAMAGING THE FENDERS. THE HOOD RUBS AGAINST THE FENDERS CAUSING THEM TO BEND AND CHIP. AFTER LISTENING TO THE TECH, I DID SOME RESEARCH ONLINE AND FOUND THAT THERE ARE MANY PEOPLE WHO HAVE HAD THIS HAPPEN TO THEM. THERE ARE A LOT OF FORUMS AND ONLINE ARTICLES THAT DISCUSS THIS ISSUE. I CALLED INFINITI TO DISCUSS THIS ISSUE WITH THEM AND THEY SAID THAT THERE IS NO RECALL FOR THIS ISSUE. EVEN THE TECH SAID THAT THIS SHOULD BE A RECALL ITEM BECAUSE HINGES, ESPECIALLY THOSE CONNECTING THE HOOD TO THE CAR, SHOULD NEVER DO THIS. I AM WRITING IN HOPES OF GETTING SOME SORT OF ACTION TAKEN TO GET THIS ISSUE ADDRESSED BY INFINITI AND HAVING THEM MAKE IT A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535922August 18, 2013
AIR BAGS
MY CAR HAS THE "DTC B1129 OR B1134" RELATED TO "ITB12-034B" AND "ITB10-036B" BUT WHEN I CALLED INFINITI DEALERSHIP, THEY SAID THAT MY CAR'S VIN DOES NOT APPLY. IT'S EXACTLY THE ISSUE DESCRIBED ON THE RECALL CAMPAIGN BULLETIN HOW DOES THIS NOT APPLY? IT'S THE DETERIORATION OF THE TERMINAL CONNECTOR THAT INCREASES IMPEDANCE ON THE HARNESS AND CAUSES THE AIRBAG LIGHT TO COME ON FALSELY BUT IT'S ENOUGH TO COST MONEY. WHY DOESN'T THE INFINITI DEALERSHIP DO THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535664August 15, 2013
AIR BAGS, SEATS
THE AIRBAG LIGHT CAME ON WHEN I STARTED MY VEHICLE. IT IS ACTUALLY THE FRONT PASSENGER SIDE AIRBAG TURNED OFF CONSIDERING THERE WAS ADULT IN A SEAT. I CHECKED FOR THE RECALL AND FOUND MANY SIMILAR AIR BAG MALFUNCTIONS WITH THE SAME YEAR MAKE AND MODEL BUT INFINITI SAYS IT DOESN'T APPLY TO MY PARTICULAR VIN NUMBER. THE PASSENGER FRONT SEAT OCCUPANCY SENSOR WENT OUT. AT THE PURCHASE OF MY VEHICLE I BOUGHT EXPENSIVE WARRANTY BUT IT DOESN'T COVER AIRBAG SYSTEM. I NOTICED SIMILAR COMPLAINTS ON CARS.COM WEBSITE. WHO KNOWS WHAT WILL GONNA BREAK WHEN THEY BUY WARRANTY FOR THEIR VEHICLE? I WOULD NOT MAKE A BIG DEAL OUT OF THIS BUT TO FIX THIS SMALL PROBLEM I HAVE TO SPEND $3481 BECAUSE TO REPLACE THIS SMALL SENSOR I HAVE TO BUY THE WHOLE ASSEMBLY OF THE BOTTOM OF THE PASSENGER SEAT. THIS IS WHAT INFINITI SERVICE MANAGER TOLD ME. 2007 INFINITI G35 HERE IS THE LINK FOR THE RECALL HTTP://WWW.ARFC.ORG/AUTOS/INFINITI/G35/RECALLS/000035761000220718000000318/RECALL.ASPX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10545940August 12, 2013
SEAT BELTS
WHILE SITTING STOPPED AT A RED LIGHT, I WAS HIT IN THE FRONT BY A DRIVER WHO DROVE INTO THE WRONG LANE. THE DRIVER'S FRONT AIR BAG DEPLOYED. AFTER THE COLLISION, I WAS UNABLE TO REMOVE MY SEAT BELT. THE RED RELEASE BUTTON WOULD PUSH DOWN, BUT THE SEAT BELT BUCKLE WOULD NOT COME OUT. A POLICE OFFICER HAD TO CUT THE BELT TO FREE ME. THIS COULD HAVE BEEN DANGEROUS HAD THERE BEEN A FIRE OR OTHER SITUATION WHICH REQUIRED ME TO ESCAPE QUICKLY, BECAUSE I WAS TRAPPED IN THE VEHICLE. THIS WAS A 2008 INFINITI G35 SEDAN RWD JOURNEY. IT WAS REPAIRED AND SOLD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10534962August 12, 2013
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE RADIO WILL NOT COME ON. CANNOT OPERATE AC OR HEATER. NO DEFROST. CANNOT OPERATE FROM STEERING WHEEL. STEREO CD PLAYER NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534560August 9, 2013
ELECTRICAL SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
AIR CONDITIONING/HEATING CONTROLS RUNNING FULL BLAST WITH ZERO ABILITY TO CONTROL. THIS IS A SAFETY ISSUE AS WINDOWS CANNOT BE DEFROSTED IN THE WINTER. RADIO NOT WORKING. INFINITI CORPORATION IS NOT WARRANTING THIS ISSUE, BUT REFERS CUSTOMERS TO LOCAL DEALERSHIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534267August 8, 2013
ENGINE, ENGINE AND ENGINE COOLING
VEHICLE STALLED WHILE IN MOTION CREATING A DANGER ON THE ROADWAY. RESTARTED, BUT THE ENGINE HESITATED BEFORE TURNING OVER. CHECK ENGINE, VDC & SLIP WARNING LIGHTS WERE DISPLAYED AND REMAINED ON. DEALER INSPECTED VEHICLE AND DETERMINED A FAULTY CAM SENSOR AND REMEDIED TO REPLACE COSTING ALMOST $500. THERE IS CURRENTLY A RECALL ON THE 2003 MODEL WHICH HAD THE SAME PROBLEM. RECALL #03V455000. INFINITI WILL NOT CORRECT THE PROBLEM AT THEIR EXPENSE WITHOUT A RECALL. IT SHOULD BE ASSUMED NEWER MODELS WILL EXHIBIT SIMILAR PROBLEMS AS THE ORIGINAL RECALL. I HOPE SUBSEQUENT MODELS WILL BE ADDED TO THE ORIGINAL RECALL. MOST OWNERS ARE NOT AWARE OF REPORTING THESE ISSUES UNTIL SERIOUS INJURIES OCCUR AND THERE'S LITIGATION. PLEASE INVESTIGATE AND PRESSURE MANUFACTURER TO ISSUE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533912August 6, 2013
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE SERVICE ENGINE WARNING LIGHT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CAM SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 09/18/13*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526400July 23, 2013
ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM THAT CONTROLS THE VENTILATION SYSTEM HAS FAILED. THERE WAS A RECALL ON SOME 2003 G35 FOR THE IDENTICAL PROBLEM BUT THIS CAR WAS NOT INCLUDED. THERE HAVE BEEN NUMEROUS REPORTS OF SIMILAR FAILURES ON SIMILAR CARS FOR THIS YEAR. INFINITY CLAIMS THAT THE FAILURES WERE LIMITED TO CARS MANUFACTURED PRIOR TO THIS ONE. THIS CAR WAS BUILT IN SEPTEMBER THE RECALL WAS FOR CARS BUILT BEFORE THAT TIME. THE FAILURE IS SIGNIFICANT IN THAT THE DEFOGGING AND DEFROSTING SYSTEMS DO NOT OPERATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525850July 19, 2013
EXTERIOR LIGHTING
HMSL (THIRD BRAKE LIGHT) IS COMPLETELY INOPERATIVE. ONE LED HAD BEEN OUT FOR TWO YEARS, THEN THE ENTIRE UNIT FAILED. INFINITI DEALERS SELL THE REPLACEMENT UNIT FOR OVER $200, PLUS THAT SUM IN LABOR FOR THE DEALER. THIS IS A COMMON UNIT FAILURE IN THE G35 MODELS, ACCORDING TO INTERNET SEARCHES AND OBSERVATION OF NUMEROUS VEHICLES ON THE ROAD. IT IS A SAFETY ISSUE THAT HAS REMAINED UNADDRESSED FOR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525356July 17, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE CLIMATE CONTROLS FAILED AND VISIBILITY WAS REDUCED BECAUSE THE CONTACT WAS UNABLE TO DEFROST THE WINDOWS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE ELECTRICAL PANEL CIRCUIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524908July 15, 2013
AIR BAGS
THE FRONT PASSENGER SIDE AIR BAG TURNED OFF WHILE DRIVING DESPITE ADULT IN SEAT. CHECKED FOR RECALLS & FOUNDS 2 FOR SIMILAR AIR BAG MALFUNCTIONS IN SAME MAKE & MODEL BUT NISSAN SAYS DOESN'T APPLY TO MY PARTICULAR VIN NUMBER. I NOTICED SLIMIER COMPLAINTS ON SAFECAR.GOV WEBSITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524164July 10, 2013
ELECTRICAL SYSTEM
ELECTRICAL CONTROL PANEL FAILURES CAUSED TOTAL LOST CONTROL OF AIR CONDITION AND AUDIO SYSTEM. IT IS VERY DANGEROUS TO DRIVE AT NIGHT OR BAD WEATHER DUE TO FRONT AND REAR DEFROSTERS ARE NOT OPERATIONAL. UNTIL FATALITIES OCCURRED AND REPORTED, CAR IS HIGHLY RECOMMENDED NOT OPERATED AT NIGHT OR UNDER BAD WEATHER. THIS PROBLEM IS KNOWN AS COMMON PROBLEM WITH THOUSANDS OF FIRST MODEL OF G35. UNFORTUNATELY, INFINITI WILL NOT TAKE RESPONSIBILITY FOR IT BUT WILLING TO FIX FOR HIGH COST. OWNERS TAKES THEIR OWN SAFETY RISKS IF CANNOT AFFORD TO PAY THE HIGH COST OF REPLACEMENT FROM INFINITI DEALERS. ALSO, THERE IS A RISK IF OWNERS TRY TO REPLACE THE CIRCUIT BY BUYING AND INSTALLING CHEAPER AFTERMARKET PANEL FROM ANY CAR RADIO/REPAIR SHOP. INFINITI SHOULD THINK ABOUT SAFETY OF THEIR CUSTOMERS AND THEIR REPUTATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522207June 28, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT PARTS OF THE TRANSMISSION NEEDED TO BE REPLACED BUT THE CONTACT DID NOT KNOW WHAT THAT EXACT PART WAS THAT WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522266June 28, 2013
ENGINE, FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
I WAS PULLING OUT OF A PARKING SPACE - PUT CAR FROM REVERSE INTO DRIVE - ENGINE SUDDENLY RACED TO RED LINE. MY FOOT WAS NOT ON THE ACCELERATOR AT THIS MOMENT. EVEN WITH MAXIMUM PRESSURE ON BRAKE PEDAL CAR MOVED FORWARD TO OTHER PARKED CARS AND WOULD NOT RETURN TO IDLE. I TURNED OFF IGNITION. CAR STOPPED 12 INCHES FROM A PARKED CAR. WHEN RESTARTED, CAR BEHAVED NORMALLY AND I HAVE BEEN UNABLE TO REPRODUCE INCIDENT. VERY DANGEROUS PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521365June 24, 2013
SEATS, AIR BAGS, SEAT BELTS
I WAS ALMOST A COMPLETE STOP WHEN I WAS REAR ENDED. THE IMPACT WAS PRETTY HARD, AND THE VEHICLE WAS ULTIMATELY A TOTAL LOSS. AT THE TIME OF COLLISION, MY DRIVERS SIDE SEAT COLLAPSED BACK ON ME ALMOST TO A FULL RECLINE POSITION. DUE TO THIS, MY SEAT BELT WAS COMPLETELY LOOSE, AND FELT AS IF I DID NOT HAVE ONE ON. I SLID DOWN, AND MY ANKLES WERE BRUISED ON TOP, AND MY BASEBALL CAP FLEW OFF INTO THE BACK SEAT. ALSO, THE AIRBAG DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10520985June 21, 2013
ENGINE
THE VQ35DE INFINITI G35 ENGINE CONSUMES OIL QUICKLY. ROUGHLY ABOUT 1QT/1000 MILES. THIS CAR WAS BOUGHT USED IN 2009 WITH 35,000 MILES. OIL CHANGES WITH FILTER AND PLUG HAVE BEEN MADE HABITUALLY EVERY 3,000 MILES WITH MOBIL 1 SYNTHETIC 5W-30 OR 10W-30 DEPENDING ON THE SEASON. I SEE THAT THIS IS A COMMON PROBLEM AMONGST OTHER VQ35DE USERS ON BOTH THE INFINITI G35 AND NISSAN 350Z. THIS PROBLEM NEEDS TO BE ADDRESSED BY SOMEONE, BECAUSE INFINITI DOES NOT SEEM TO BE DOING ANYTHING ABOUT IT EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515462June 6, 2013
ELECTRICAL SYSTEM
WE PURCHASED OUR SON AN INFINITI G35 COUPE FOR GRADUATION. WE WERE VERY PLEASED WITH OUR PURCHASE AND TO SEE HIS EYES LIGHT UP WAS PRICELESS. AFTER A WEEK OR TWO OF HAVING THE CAR, THE RADIO STOPPED AND THE ENTIRE ELECTRIC CONSOLE SHUT DOWN EXCEPT FOR THE AIR, WHICH IS ON FULL BLAST WITH NO OPTION TO TURN IT DOWN OR OFF. MY HUSBAND SPOKE TO ONE OF THE INFINITI DEALERS WHO TOLD HIM THAT THERE WAS A RECALL ON THAT MODEL FOR THE FOUR DOORS ONLY AND THE SEDAN WOULD BE ALMOST $2000 TO REPAIR. I CALLED CORPORATE AND EXPLAINED THE SITUATION AND THOUGH THEY ARE AWARE OF THE ISSUE THROUGH NUMEROUS COMPLAINTS, THEY ARE BASICALLY NOT WILLING TO DO ANYTHING FOR THE G35 COUPES. I SPOKE WITH KELLY WITH CONSUMERS AFFAIRS AND ASKED WHAT WE WERE SUPPOSED TO DO SINCE THIS IS A HAZARD FOR OUR SON AND SHE SAID, "WELL THAT WOULD BE AT YOUR DISCRETION TO LET HIM DRIVE." CAN YOU BELIEVE THIS? SHE SAID TAKE THE CAR TO OUR NEAREST INFINITI DEALERSHIP AND PAY FOR A "DIAGNOSIS TEST" AND THEN CALL THEM BACK, BUT, SINCE THIS IS OUT OF WARRANTY THERE IS PROBABLY NOTHING WE WILL DO....HOW CAN THEY REFUSE TO DEAL WITH A MAJOR PROBLEM LIKE THIS AND THEN TRY TO STICK THE REPAIR COST TO US?? THIS IS A SAFETY HAZARD AS THE AIR CANNOT BE TURNED DOWN OR OFF AND IS CONSTANTLY BLOWING INTO THE DRIVERS EYES WHICH IMPEDES THEIR VISION. IT ALSO AFFECTS THE DEFROST AND HEAT WHICH IS INOPERABLE. THE ENTIRE CONSOLE IS OUT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515070June 4, 2013
ENGINE
TL* THE CONTACT OWNS A 2006 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING INDICATOR. A LOUD NOISE WAS ALSO HEARD AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE ENGINE WOULD NEED TO BE REPLACED DUE TO A MASSIVE CRACK IN THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,860.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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