Infiniti G20 Service Bulletins
102 manufacturer communications on file.
- November 28, 2017•Document ID: 10127461Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- ITB00-024g
- Date Added:
- January 29, 2018
- Manufacturer:
- INFINITI
SummaryBRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Worksheet was added on page 10. Please discard previous versions of this bulletin.
Associated Products (212)2018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX602017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX802016 Infiniti Q402016 Infiniti Q502016 Infiniti Q602016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX70+ 192 moreAssociated Documents - July 7, 2017•Document ID: 10119210Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- ITB09-015h
- Date Added:
- October 15, 2017
- Manufacturer:
- INFINITI
Summary12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
Associated Products (219)2019 Infiniti Q502019 Infiniti Q702019 Infiniti QX502019 Infiniti QX602019 Infiniti QX802018 Infiniti Q502018 Infiniti Q602018 Infiniti Q702018 Infiniti QX302018 Infiniti QX502018 Infiniti QX602018 Infiniti QX802017 Infiniti Q502017 Infiniti Q602017 Infiniti Q702017 Infiniti QX302017 Infiniti QX502017 Infiniti QX602017 Infiniti QX702017 Infiniti QX80+ 199 moreAssociated Documents - April 13, 2016•Document ID: 10192802Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS; FORWARD COLLISION AVOIDANCE
- Mfr Comm. #:
- ITB09063B
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met. This bulletinlists the criteria and provides an application form for such replacements. See this bulletin for further detail.
Associated Products (70)2016 Infiniti Q502016 Infiniti Q702016 Infiniti QX502016 Infiniti QX602016 Infiniti QX702016 Infiniti QX802015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX80+ 50 moreAssociated Documents - December 1, 2015•Document ID: 10192693Service Bulletin/Repair InstructionsVISIBILITY
- Mfr Comm. #:
- ITB13007A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield can be cleaned off by using #0000 super fine steel wool. >The #0000 grade super fine steel wool can be found in most hardware stores. Please see this bulleitn for further details.
Associated Products (102)2016 Infiniti Q702016 Infiniti QX502016 Infiniti QX702016 Infiniti QX802015 Infiniti Q402015 Infiniti Q502015 Infiniti Q702015 Infiniti QX502015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti FX352013 Infiniti FX372013 Infiniti FX50+ 82 moreAssociated Documents - January 16, 2015•Document ID: 10192514Service Bulletin/Repair InstructionsEQUIPMENT; BACK OVER PREVENTION; AIR BAGS
- Mfr Comm. #:
- ITB00031D
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Infiniti STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
Associated Products (73)2015 Infiniti Q402015 Infiniti Q502015 Infiniti Q602015 Infiniti Q702015 Infiniti QX502015 Infiniti QX602015 Infiniti QX702015 Infiniti QX802014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G37+ 53 moreAssociated Documents - January 27, 2014•Document ID: 10192314Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; AIR BAGS
- Mfr Comm. #:
- ITB08024C
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
Associated Products (85)2014 Infiniti Q502014 Infiniti Q602014 Infiniti Q702014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti M452013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti M452012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti M452011 Infiniti QX562010 Infiniti EX35+ 65 moreAssociated Documents - January 27, 2014•Document ID: 10032305Service Bulletin/Repair InstructionsAIR BAGS
- Mfr Comm. #:
- ITB-08-024A
- Date Added:
- March 3, 2010
- Manufacturer:
- INFINITI
SummaryINFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANCE, INCLUDING INCORRECT REMOVAL AND INSTALLATION OF THE SRS, CAN LEAD TO A SERIOUS INJURY OR DEATH CAUSED BY UNINTENTIONAL ACTIVATION OF THE SRS. NO MODEL OR MODEL YEARS LISTED. *PE UPDATED 2/21/14. *PE
Associated Products (125)2010 Infiniti EX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti G372009 Infiniti J302009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti FX352008 Infiniti FX452008 Infiniti G352008 Infiniti G372008 Infiniti J302008 Infiniti M35+ 105 moreAssociated Documents - November 27, 2013•Document ID: 10032304Service Bulletin/Repair InstructionsEXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES; EXTERIOR LIGHTING:HEADLIGHTS; EXTERIOR LIGHTING; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TAIL LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
- Mfr Comm. #:
- ITB-03-051-C
- Date Added:
- March 3, 2010
- Manufacturer:
- INFINITI
SummaryINFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. NECESSARY TO ALLOW FOR EXPANSION AND CONTRACTION OF AIR FROM TEMPERATURE VARIATIONS (WARMER OR COLDER) WITHOUT DAMAGE TO THE LAMP. CERTAIN ENVIRONMENTAL CONDITIONS MAY CAUSE MOISTURE TO CONDENSE. FOGGING/CLOUDINESS SHOULD DISAPPEAR OVER TIME WHEN THE LAMP IS IN A DRY ENVIRONMENT. *PE UPDATED 7/28/10. *PE UPDATED 12/9/13. *PE
Associated Products (85)2010 Infiniti EX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti G372009 Infiniti J302009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti FX352008 Infiniti FX452008 Infiniti G352008 Infiniti G372008 Infiniti J302008 Infiniti M35+ 65 moreAssociated Documents - August 27, 2013•Document ID: 10192235Service Bulletin/Repair InstructionsEQUIPMENT; WHEELS
- Mfr Comm. #:
- ITB92069D
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryInfiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Genuine Accessory wheels are subjected to testing to ensure they meet Infiniti's standards. Infiniti Original Equipment Alloy or Genuine Accessory wheels subjected to aftermarket chroming may no longer continue to meet these standards and may be seriously damaged. Therefore, Infiniti most strongly discourages, and recommends that these wheels NEVER be subjected to, aftermarket chroming. See this bulletin for further details.
Associated Products (81)2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 moreAssociated Documents - July 23, 2013•Document ID: 10192219Service Bulletin/Repair InstructionsSTEERING; SUSPENSION; SERVICE BRAKES
- Mfr Comm. #:
- ITB00024F
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into the following categories: a. Brake Noise: A squeak, squeal, clunk, or groan that occurs when the brakes are applied or released. b. Brake Judder: A vibration that can be felt in the vehicle, steering wheel, or brake pedal when the brakes are applied. c. Pedal Feel: The effort needed to operate the brakes is too high or too low. SERVICE PROCEDURE 1. Verify the condition by road testing the vehicle with the customer. 2. Determine the specific brake issue based on the description in the Service Information above. 3. Follow the appropriate repair procedure(s), listed on the following pages, for your specific issue. See this bulletin for further details.
Associated Products (81)2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 moreAssociated Documents - July 23, 2013•Document ID: 10192218Service Bulletin/Repair InstructionsSERVICE BRAKES; WHEELS; STEERING
- Mfr Comm. #:
- ITB04038A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryIf YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut PFM Series brake lathe has been chosen as the approved tool for rotor resurfacing. - The ProCut PFM Series brake lathe can be ordered from TECH-MATE at 1-800-662-2001. - ProCut technical support or service can be obtained by calling 1-800-543-6618. NOTE: Brake rotors may need to be resurfaced during routine brake repair or for brake "judder" incidents. - Brake judder: A brake pedal pulsation and/or steering wheel shimmy when braking that occurs when there is too much thickness variation of the brake rotors (see ITB00-024). See this bulletin for further detail.
Associated Products (81)2014 Infiniti Q502014 Infiniti Q602014 Infiniti QX502014 Infiniti QX602014 Infiniti QX702014 Infiniti QX802013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX35+ 61 moreAssociated Documents - June 7, 2013•Document ID: 10192191Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- ITB98011F
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummaryAs part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the System Readiness Test (SRT) status be checked. - The SRT is used to indicate whether the engine control module (ECM) has completed self diagnosis of major emissions systems and components. - In these instances the State may require completion of the SRT before permitting the emissions inspection to proceed. Refer to this Bulletin for further details.
Associated Products (63)2014 Infiniti QX702013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G35+ 43 moreAssociated Documents - April 3, 2013•Document ID: 10051765Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- ITB-13-12
- Date Added:
- April 10, 2013
- Manufacturer:
- INFINITI
SummaryINFINITI: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE DOOR HANDLE OUTSIDE DOOR HANDLE DOES NOT RESPOND. LOCK/UNLOCK REQUEST BUTTON LOCATED ON OUTSIDE DOOR HANDLES OF VEHICLES CAN BE DISABLED (OR ENABLED) THROUGH EITHER THE "COMFORT & CONV" SETTINGS OF THE AUDIO/VISUAL/NAVIGATION SYSTEM OR THROUGH THE "COMBINATION METER SETTINGS" DEPENDING ON THE VEHICLE MODEL, YEAR, AND TRIM LEVEL. *JS
Associated Products (144)2013 Infiniti JX352013 Infiniti M372013 Infiniti M562013 Infiniti QX562012 Infiniti FX352012 Infiniti FX502012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti FX352011 Infiniti FX502011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX35+ 124 moreAssociated Documents - March 19, 2013•Document ID: 10192146Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- ITB99001A
- Date Added:
- May 10, 2021
- Manufacturer:
- INFINITI
SummarySERVICE INFORMATION This bulletin provides information to identify: - A leaking strut or a shock absorber that qualifies for replacement under warranty. - A strut or shock absorber that has slight oil seepage, a condition which is considered normal, does not affect strut/shock absorber operation or performance, and does not require replacement. - A strut or shock absorber that should be replaced due to rod resistance/noise issues. See this bulletin for further detail.
Associated Products (70)2013 Infiniti EX352013 Infiniti G372013 Infiniti QX562012 Infiniti EX352012 Infiniti G372012 Infiniti QX562011 Infiniti EX352011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti G372009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti G352008 Infiniti G37+ 50 moreAssociated Documents - July 6, 2012•Document ID: 10044526Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- ITB-11-049-B
- Date Added:
- July 12, 2012
- Manufacturer:
- INFINITI
SummaryINFINITI: REPROGRAMMING ELECTRONIC CONTROL UNIT (ECU) ON ALL QUALIFYING VEHICLES. NO MODELS LISTED. MODEL YEARS 1998-2013. *PE
Associated Products (111)2013 Infiniti JX352012 Infiniti G372012 Infiniti M352012 Infiniti M372012 Infiniti M562012 Infiniti QX562011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti M372011 Infiniti M562011 Infiniti QX562010 Infiniti EX352010 Infiniti FX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX35+ 91 moreAssociated Documents - September 30, 2010•Document ID: 10031304Service Bulletin/Repair InstructionsTIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
- Mfr Comm. #:
- ITB-09-050
- Date Added:
- January 5, 2010
- Manufacturer:
- INFINITI
SummaryINFINITI: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/BLINKING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB
Associated Products (129)2011 Infiniti EX352011 Infiniti G252011 Infiniti G372011 Infiniti QX562010 Infiniti EX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti G372009 Infiniti J302009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti FX352008 Infiniti FX45+ 109 moreAssociated Documents - November 17, 2009•Document ID: 10032524Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- ITB-09-062
- Date Added:
- April 9, 2010
- Manufacturer:
- INFINITI
SummaryINFINITI: VENT CONTROL VALVE REPLACEMENT. NO APPLIED VEHICLES AFFECTED: ALL MODELS; NO MODEL YEARS LISTED. *PE
Associated Products (128)2010 Infiniti EX352010 Infiniti G372010 Infiniti M352010 Infiniti M452010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti G372009 Infiniti J302009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti FX352008 Infiniti FX452008 Infiniti G352008 Infiniti G372008 Infiniti J302008 Infiniti M35+ 108 moreAssociated Documents - April 6, 2009•Document ID: 10030145Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- ITB-09-020
- Date Added:
- August 7, 2009
- Manufacturer:
- INFINITI
SummaryINFINITI: ELECTRONIC CONTROL UNIT DAMAGE CAN RESULT FROM IMPROPER BATTERY CONNECTION. THE BATTERY IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. NO MODEL YEARS LISTED. *PE
Associated Products (120)2010 Infiniti QX562009 Infiniti EX352009 Infiniti FX352009 Infiniti G352009 Infiniti G372009 Infiniti J302009 Infiniti M352009 Infiniti M452009 Infiniti QX562008 Infiniti EX352008 Infiniti FX352008 Infiniti FX452008 Infiniti G352008 Infiniti G372008 Infiniti J302008 Infiniti M352008 Infiniti M452008 Infiniti QX562007 Infiniti EX352007 Infiniti FX35+ 100 moreAssociated Documents - April 18, 2007•Document ID: 10021509Service Bulletin/Repair InstructionsEXTERIOR LIGHTING
- Mfr Comm. #:
- 03031
- Date Added:
- May 10, 2007
- Manufacturer:
- INFINITI
SummaryEXTERIOR LAMP FOGGING. *KB
Associated Products (40)2007 Infiniti G352007 Infiniti M352007 Infiniti QX562006 Infiniti FX352006 Infiniti FX452006 Infiniti G352006 Infiniti M352006 Infiniti M452006 Infiniti Q452006 Infiniti QX562005 Infiniti FX352005 Infiniti FX452005 Infiniti G352005 Infiniti Q452005 Infiniti QX562004 Infiniti FX352004 Infiniti FX452004 Infiniti G352004 Infiniti I352004 Infiniti M45+ 20 moreAssociated Documents - October 29, 2004•Document ID: 10016837Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:ENGINE
- Mfr Comm. #:
- 02024
- Date Added:
- October 13, 2005
- Manufacturer:
- INFINITI
SummaryA MALFUNCTION INDICATOR LAMP ON WITH DIAGNOSTIC TROUBLE CODE P0134 - HO2S1 (B1) STORED IN THE ENGINE CONTROL MODULE. *TT
Associated Products (3)Associated Documents