Hyundai Veracruz Complaints (2010)

91 consumer complaints on file.

#10690797February 26, 2015
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL, EQUIPMENT ADAPTIVE/MOBILITY
DRIVERS LEFT FRONT INSIDE DOOR HANDLE BEGAN TO FAIL DUE TO WHAT APPEARS TO BE A BREAKDOWN OF ITS ELEMENTS.YESTERDAY IT COMPLETY BROKE OFF AND I HAVE TO USE THE OUTSIDE DOOR HANDLE TO GET OUT OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690004February 23, 2015
STRUCTURE:BODY
SINCE ABOUT MAY OR JUNE OF 2013, 3 OUT OF 4 INTERIOR DOOR HANDLES HAVE BROKEN ON MY 2010 HYUNDAI VERACRUZ. THIS IS NOT JUST COINCIDENCE. THE 2 FRONT INTERIOR DOOR HANDLES AND THE PASSENGER SIDE REAR INTERIOR DOOR HANDLE HAVE BROKEN. I AM FINALLY REPORTING THIS BECAUSE THE REAR PASSENGER DOOR CANNOT OPEN FROM THE INSIDE OR THE OUTSIDE WHICH IS A SERIOUS SAFETY HAZARD. I RESEARCHED TO SEE IF THIS WAS A COMMON ISSUE WITH THE CAR AND IT APPEARS THAT SEVERAL OTHER OWNERS HAVE POSTED COMPLAINTS REGARDING THE SAME ISSUE. IN FACT, MY HUSBAND ALSO OWNS A 2010 HYUNDAI VERACRUZ AND HIS PASSENGER SIDE INTERIOR DOOR HANDLE HAS ALSO CRACKED MAKING IT DIFFICULT TO OPEN THE DOOR FROM THE INSIDE. I SENT AN EMAIL TO HYUNDAI CUSTOMER SERVICE WHICH IS POSTED ON THEIR NATIONAL OEM WEBSITE. THEIR RESPONSE WAS ESSENTIALLY THAT IT IS MY PROBLEM TO FIX. I DO KNOW THAT OTHER YEAR AND MAKE/MODEL HYUNDAI VEHICLES HAVE A SPECIFIC RECALL ON THESE DOOR HANDLES. I AM WONDERING WHY THE 2010 VERACRUZ DOES NOT. THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680742February 2, 2015
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE:BODY:DOOR
HYUNDAI VERA CRUZ DOOR HANDLES HAVE BEEN BREAKING FOR THREE YEARS. THIS PREVENTS THE DRIVER AND PASSENGER FROM EXITING THE VEHICLE OR ESCAPING SHOULD THERE BE AN ACCIDENT. BROUGHT THIS TO THE DEALER'S ATTENTION. RICK CASE HYUNDAI ADVISED THEY DO NOT STOCK THOSE PARTS AND WE HAD TO RETURN TO REPAIR THE DOOR HANDLE. THIS MADE EXITING THE VEHICLE DIFFICULT; LOWER THE DRIVER'S WINDOW, OPEN THE DOOR FROM THE OUTSIDE, EXIT AND CLOSE THE WINDOW. THE FIRST INCIDENT WAS THREE YEARS AGO, THE DEALER REPAIRED THE DOOR HANDLE. PARTS WERE CHEAP PLASTIC. THE SECOND INCIDENT WAS AT MY CHILDREN'S SCHOOL DROP OFF LINE WHERE MY SON WAS SCOLDED FOR EXITING FROM THE REAR PASSENGER LEFT SIDE. THE REAR RIGHT SIDE WAS BROKEN, THUS PREVENTING HIM FROM EXITING THE VEHICLE. THIS HAS HAPPENED TO EVERY HANDLE, YET THEY ARE REPLACED WITH THE SAME INFERIOR AND DANGEROUS DOOR HANDLES THAT CONTINUE TO BREAK. TONIGHT, THE REAR RIGHT INTERIOR HANDLE BROKE. THIS ISSUE NEEDS TO BE ADDRESSED BY THE GOVERNMENT, HYUNDAI HAS NOT REPAIRED THE ISSUE BY BUILDING A BETTER DOOR HANDLE.. SHOULD THE CAR GO IN THE WATER, OR BE ENGULFED IN FLAMES, WE CANNOT ESCAPE AND BE HARMED FOR NO REASON. THIS IS AN EASY FIX THAT NEEDS TO BE COMPLETED. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651173October 29, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 75 MPH, ALL THE WARNING LIGHTS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. IT WAS DISCOVERED THAT OIL WAS LEAKING FROM THE FRONT CYLINDER VALVE COVER GASKET ONTO THE ALTERNATOR, WHICH CAUSED THE ALTERNATOR TO FAIL. AS A RESULT, THE ALTERNATOR, THE FRONT VALVE COVER GASKET, AND THE BATTERY NEEDED TO BE REPLACED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V415000 (ELECTRICAL SYSTEM) AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565062February 20, 2014
INTERIOR LIGHTING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I STARTED UP THE VEHICLE AND HAD NO INTERIOR LIGHTS. FOR ABOUT 2 MONTHS, THE LIGHTS WOULD NOT COME ON UPON STARTING UP IF THE LIGHTS WERE LEFT IN THE AUTO MODE OR INITIALLY TURNING THE LIGHTS ON. THEN THE LIGHTS STARTED FLICKERING DURING DRIVING AND NOW THE LIGHTS GO OUT WHILE DRIVING THE ENTIRE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559475January 11, 2014
SERVICE BRAKES, STRUCTURE:BODY, AIR BAGS
THE BRAKES FAILED TO PROPERLY STOP MY 2010 HYUNDAI VERACRUZ WHILE DRIVING ON A PRIMARY ARTERIAL ROAD. THERE WAS NO INDICATION OF ANY BRAKE FAILURE OR WARNING LIGHT PRIOR TO THIS BRAKING FAILURE. BRAKES WERE WORKING FINE IN STOP AND GO TRAFFIC JUST PRIOR TO THE FAILURE. THE BRAKES WERE APPLIED FOR STOPPED TRAFFIC AND THE VEHICLE FAILED TO STOP. THIS RESULTED IN A FRONT TO REAR END COLLISION AT AN APPROXIMATE SPEED BETWEEN 5 AND 10 MPH. THERE WERE NO SKID MARKS AND DURING BRAKING THE BRAKE PEDAL DID NOT INDICATE THAT THE ABS WAS ACTIVE (NO PULSATING OF THE PEDAL). THE AIR BAG DEPLOYED FROM THE DRIVERS STEERING WHEEL WITHOUT INJURY TO THE DRIVER OF THE HYUNDAI. THERE WERE NO OTHER PASSENGERS IN THE HYUNDAI NOR IN THE IMPACTED VEHICLE. THE DRIVER OF THE IMPACTED VEHICLE DID NOT SEEK IMMEDIATE MEDICAL ATTENTION BUT DID COMPLAIN OF BACK AND NECK PAIN. THE FRONT END OF THE HYUNDAI HAS EXTENSIVE DAMAGE, INCLUDING FRAME DAMAGE, RADIATOR DAMAGE, AND ENGINE DAMAGE. THE IMPACTED VEHICLE (A LATE 1960'S TRUCK) HAS REAR BUMPER AND FRAME DAMAGE. AFTER DISCUSSIONS WITH BOTH THE INVESTIGATING OFFICER AND THE BODY SHOP OWNER, I CONTACTED THE LOCAL HYUNDAI DEALERSHIP AND TRIED TO SPEAK WITH THE SERVICE MANAGER. I HAVE LEFT TWO (2) VOICEMAIL MESSAGES TO DATE (BOTH THE DAY OF THE ACCIDENT) AND HAVE NOT RECEIVED A RETURN PHONE CALL. THIS DEALERSHIP HAD JUST COMPLETED THE BRAKE SWITCH RECALL WORK ON THIS VEHICLE ON 12/24/13, INCLUDING A COMPLETE INSPECTION OF THE VEHICLE. NOTHING OTHER THAN NORMAL TIRE WEAR WAS REPORTED ON THE DEALERSHIP'S INSPECTION REPORT. I AM VERY CONCERNED THAT THERE IS A BRAKING PROBLEM WITH THIS VEHICLE. WHEN THE DEALERSHIP RETURNS MY CALL, I WILL ASK HYUNDAI FOR A FULL INVESTIGATION OF THE ACCIDENT, A REVIEW OF THE ON-BOARD COMPUTER, AND ANY OTHER DIAGNOSTICS THAT CAN BE RETRIEVED FROM THE VEHICLE. I ALSO INTEND TO CONTACT HYUNDAI DIRECT WITH MY CONCERNS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10555627December 16, 2013
EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
2010 HYUNDAI VERACRUZ. CONSUMER WRITES IN REGARDS TO STOP LAMP SWITCH RECALL NOTICE. *SMD THE CONSUMER STATED THE NEAREST DEALER WAS 50 MILES AWAY. THE CONSUMER REQUESTED TO HAVE A KIA DEALERSHIP, PERFORM THE RECALL, WHICH WAS ONLY 8 MILES FROM HIS HOME. HOWEVER, HYUNDAI STATED KIA WAS NOT AUTHORIZED TO MAKE THE REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537061August 24, 2013
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ON 8/1/2013, WHILE DRIVING AT 35-40 MPH, THE CAR LOST ACCELERATION (ENGINE WAS RUNNING BUT PRESSING GAS PEDAL HAD NO EFFECT ON ENGINE RPMS, BRAKES AND STEERING FUNCTIONED CORRECTLY), AND "ESC" (NOT "ESC OFF") DASH LIGHT STARTED FLASHING. STOPPED AND TURNED CAR OFF AND BACK ON AND THE CAR ACCELERATED FINE. TOOK CAR INTO TEMPE HYUNDAI, BUT THEY COULD FIND "NO ERROR CODES IN COMPUTER". ABOUT 2 WEEKS LATER, PROBLEM OCCURRED AGAIN. RETURNED TO TEMPE HYUNDAI, AND THEY KEPT CAR OVER NIGHT FOR A TECHNICIAN TO DRIVE HOME AND BACK, BUT PROBLEM DID NOT OCCUR FOR THEM. ON SATURDAY, 8/17/2013, THE PROBLEM BECAME CONSTANT, AND I FOUND THAT (WHILE IT WAS HAPPENING) I COULD TURN ESC OFF AND THE PROBLEM IMMEDIATELY STOPPED, UNTIL I TURNED ESC BACK ON. I DROVE TO TEMPE HYUNDAI, AND THEIR TECHNICIAN WENT FOR A DRIVE WITH ME AND SAW THE PROBLEM OCCURRING. TEMPE HYUNDAI REPLACED WHAT THEY CALLED THE STEERING CONTROL SENSOR (SAID IT WAS READING 20 DEGREES WHEN SET AT 0 DEGREES) AND MY WIFE PICKED UP THE CAR ON WEDNESDAY, 8/21/2013. ON FRIDAY EVENING, 8/23/2013, THE PROBLEM OCCURRED AGAIN, AND THE CAR WAS RETURNED TO TEMPE HYUNDAI ON SATURDAY, 8/24/2013. AGAIN, THEY WERE UNABLE TO FIND ANY ERROR CODES, BUT KEPT THE CAR TO ALLOW THEIR "EXPERT" TECHNICIAN TO CHECK IT OUT. THE INTERNET IS RIFE WITH REPORTS OF MANY MAKES/MODELS OF CARS MANIFESTING THIS EXTREMELY DANGEROUS PROBLEM, AND IT'S SCARY TO THINK WHAT MAY HAPPEN IF THIS PROBLEM OCCURS WHILE IN RUSH HOUR TRAFFIC AND/OR ON A BUSY FREEWAY WITH SPEEDING SEMI TRUCKS ALL AROUND. THE CAUSE(S) OF THIS PROBLEM NEEDS TO BE DETERMINED AND THE FIX PROVIDED TO ALL WHO ARE AT RISK BEFORE SOMEONE GETS KILLED OR MAIMED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521969June 26, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR LOST ACCELERATION AND ESC LIGHT TURNED ON WHILE DRIVING AT ABOUT 40 MILE/HR. THE CAR WAS PULLED OVER AND RESTARTED. THE ESC LIGHT TURNED OFF AND THE ACCELERATION WENT BACK TO NORMAL. THE CAR WAS DRIVEN TO A HYUNDAI DEALER LOCATED IN CORONA, CA. NO ERROR CODES WERE FOUND, THE PROBLEM COULD NOT BE DUPLICATED AND NOTHING WAS DONE ABOUT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424854September 8, 2011
VISIBILITY:GLASS, SIDE/REAR
2010 HYUNDAI VERACRUZ. CONSUMER STATES PROBLEM WITH DRIVER SIDE REAR WINDOW BREAKING. *TGW THE CONSUMER STATED THE VEHICLE WAS PARKED IN THE GARAGE WITH THE WINDOWS ROLLED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421354August 24, 2011
POWER TRAIN, ENGINE AND ENGINE COOLING
MY 2010 HYUNDAI VERACRUZ HAD AN OIL LEAK. SINCE THE ALTERNATOR IS ON BOTTOM OF THE ENGINE, THE OIL VALVES LEAKED UNDETECTED ONTO THE ALTERNATOR CAUSING IT TO SHORT OUT. THE VEHICLE LOCKED UP AND I COULD NOT STEER IT. THANK GOD I WASN'T DRIVING FAST AND WAS ABLE TO COAST INTO A PARKING LOT WHERE I FINALLY CAME TO A STOP. I COULD NOT PUT THE VEHICLE INTO PARK, THE GEAR SHIFT WOULD ONLY GO INTO NEUTRAL. AS A RESULT, I HAD TO USE THE SAFETY BRAKE TO KEEP THE VEHICLE FROM ROLLING BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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